Make It Cheaper

I was a loyal customer to Origin since 2009. I moved around, ALWAYS relied on their service until 2019 Origin decided to not grant me 22% discount on my gas to 12% which they have their word, which I trusted. I was also to be granted 42% discount pay on time on electricity. But once they sent me a bill of $600 plus on my gas which I wasn't using my heater due to breaking down, I was using 3 electric heaters, I know they estimated the amount, when I spoke up and explained that I had three electric heaters, how could I have a bill of $600 plus, they tried to say I must have been using more hot water and cooking more. Telling me "I must be using more gas in other ways!". I felt like they didn't care for my loyalty, I felt like they lied about checking my meter reading. Which they didn't, I know, when I explained that I had 3 electric heaters, they sounded shocked. So I decided to change. Which is much better. Thanks for the assistance to find a better provider.

I had previously been with Origin energy and as my contract expired they wrote to me to tell me my bills were going to increase heaps- I contacted make it cheaper who's helpful adviser gave me 3 options to choose from, then made the switch for me. Great free service.

I can’t thank Max enough for helping me to save over $600 a year on my electricity. I will certainly be recommending Make It Cheaper to all my friends and family.

I found max easy to talk to and explained everything to me where it was easy to understand . I found it went very smoothly and he answered all my doubts i had and made it a pleasurable experience. Thanks max

A staff member from your call centre continued to call my company for 3 days after being politely told we are not interested, she managed to find out a managers name and demanded to speak to the manager every time, she was very politely explained to that we are not interested (we have on going contracts) and we get many marketing calls a day so the receptionist is very used to this however,
she than became very rude and pushy. The receptionist discontinued the call and she straight away calls back another two times.
Although she was very rude I do not blame her as an individual this companies customer service methods are very pushy and must set hard goals on young call centre staff.

The staff member, Kirsten was very friendly and resourceful and the process to change to a better deal was made easy by her attention to detail.

The staff are very friendly and helpful and the process to change to a better deal is made easy. They also did a follow up 6 months later as promised and got me an even better deal.

We would like to acknowledge Max Corey-Wright for his assistance this afternoon to find an electricity provider who offers competitive pricing. Max is an asset to your company with his friendly disposition and professional manner and advice. Could you please pass on our thanks to Max.

This transition was carried out very easy and simple with no fuss and staff were very precise in their information relayed to me.

It was nice to have a non scamming energy comparison from a home grown organization. Quick and easy with follow up.

Overall good. Too much continuing communication. Constant emails are annoying and time consuming. I do not need twenty words to say what I said.

Saw an advert on Yahoo Email site about finding the best Energy Supplier for myself and family one evening.
Was contacted next day by very friendly people who followed through as promised.

First time I have switched providers in over 20 years and they made the process so simple and easy. Cheers

Service was great and smooth. Customer service was polite and gave the customer the opportunity to contact them should they have any queries. Response times were good and quick.

I have just switched so it will be sometime before I can completely say for sure. At present I am very impressed with all the dealings I have by phone and all of my questions were answered in a timely manner with exceptional customer service you should be commended. Very happy at present, thanks.

I believed my current electricity provider was giving me a good deal until they changed it. I finally took the plunge and looked into price comparison sites. Gee, I'm so glad I did! It was so easy and not at all complicated like I thought it would be. My friendly Energy Advisor, Jack Lewis, was so helpful. He made everything so easy for me to fully understand. The transition was made easy and it was all done for me in one phone call.

Very Effective Service. Excellent customer service. Had an easy time getting set up. Ended up with a great discount after discovering that the company I was getting services from was getting out of my pocket 30% more!

Easy to deal with. Was given a good deal and would happily use their service again. Quickly dealt with my enquire.

CSO were very helpful, answered all relevant questions and made my life easy, now I have cheaper Electricity, I recommend anyone to try them.

As a senior person, I usually stick with what I know but the cost of electricity was really stretching my budget. Started to look around, got onto Make It Cheaper and was very surprised at the service they could offer me. The people I dealt with were helpful and friendly and listened to my concerns.