This is the only product that works for my little 4yo coarse curly hair. I’ve tried all of the other kids ones and her hair still gets knotty. I just wish it was a bit cheaper but all of the kids products are so expensive these days. Show details
Terrible and Toxic smell – Terrible product! Smells toxic and made my daughter's hair frizzy, sticky and the total opposite of what the product claims to do. I wish I had read these reviews before I purchased! Should not be on the market. Going straight in the bin. Show details
10/10 from me and my little girl! – I’ve been on the hunt for something to help with my daughter’s long, thin hair — it knots constantly, and brushing it has always been a battle. She’s super sensitive to tugging, so I have to be really careful. I gave Hair Custard and Fairy Locks a try with the breezy brusing bundle, and honestly, I was blown away by the results. Brushing her hair… Read more
went from a stressful, time-consuming chore to something quick and easy — it took us about 5 minutes instead of the usual struggle! The products smell amazing, and the brush is so gentle, she actually said it felt relaxing!
If you’re dealing with tangles and tricky hair, this combo is a lifesaver. I wasn’t sure what to expect, but it’s definitely worth the hype. Highly recommend!
Reviews with attachments
Best product! – The haircustard has been amazing with the far north queensland humidity. Working in childcare I love using it as so easy to slick back my shoulder length hair into a ponytail.. Smells awesome also and my 10 year old loves it also. Put the tiniest amount in her hair today to comb out some knots after she was away at school camp and missed some spots. Show details
Unfortunately not the holy grail we were looking for – We had high hopes for this product because the company claims nearly 18k people love it, but any post I see it’s very little like or heart reacts to their posts on Facebook, compared to the views. It’s very expensive for what it is, thankfully after no assistant from them, ndis reimbursed the total cost of the products. I was hoping it would be… Read more
amazing and I could continue buying the products. We tried the shampoo, conditioner, hair custard and fairy locks detangling spray. Tried on everyone in our house, unfortunately the shampoo striped our hair of natural oils and the conditioner left a film (we used minimal product, less is more) rinsed off for a solid 5 minutes to ensure all product was out. The following morning all of our hair was harder to brush, very wirey are many other reviews on here, the next day we tried the hair custard , left product on for 10-15 minutes, following morning hair was knottier than usual. Followed through with the fairy locks spray, both times, it definitely took all the knots out perfectly but left a horrid sticky film over hair. (5 people we tried this on, all different amounts; even with 3 pumps of spray this result happened) the scent doesn’t last all day, very quickly disappears. We would of LOVED to say this product was amazing & continued to purchase religiously, and informed all our fellow ndis participants on how to be reimbursed which would of upped maple and wattles sales by hundreds weekly. But we can’t say that. We are left disappointed with the product. The best I can say is it’s packing is adorable & only one of the customer service agents advised that other ndis participants were able to be reimbursed. Whilst others said they cannot help in that regard. There’s no point leaving reviews on their Facebook as they are quickly deleted & it seems product review is the only way to leave a genuine review. Overall the packing is cute, it smells delightful. Cons- the sticky film left, the wire feeling of dry hair, excess knots. Also did not receive the mystery product $7.77
Dear Casey Gavin, Thank you for taking the time to… Read more
I will never shop for products like these from anywhere else! – Second purchase for me, as I couldn’t believe how amazing the custard and fairy locks have changed mine and my daughters hair with only one use! I have the carpet powder - domestic goddess and warm vanilla sugar - my house and mattress smells fresh and amazing. The domestic goddess makes me feel like I’m sleeping in the freshest sheets straight out of the wash! Definitely secured a long time client from me from now on ❤️ Show details
The perfect Hair Treatment! – I have extremely dry, dull hair. Using Maple and Wattle's hair custard has improved the condition of my hair so greatly that my curls have returned. My hair is soft, nourished and shiny. A fantastic product that I now consider a staple. Show details
Positive reviews
Wonderful! – I purchased the following products for my 5 year old daughter. Detangler brush, hair custard, detangler spray and oil. As an ex hairdresser with 2 kids who have a lot of hair, I'm always on the hunt for a good kids product. After 1 month of use, I can say that I'm very pleased and happy with the outcome. My package said it was delivered and it… Read more
was not, I contacted the delivery company and never heard back, however the same day, I contacted support at maple and wattle. They responded same day with delivery photos. I was able to track downthe house that it was delivered 5 houses down, from those photos. Even though it had the correct number on the package. The delivery company was at fault, but the support team came to the rescue effectively. Thank you
The best products I’ve ever used! – I bought the custard and fairy locks originally for my daughter who has fine, curly, and sometimes very frizzy hair. I admit I used the custard first and I couldn’t believe after one use how amazing my hair felt! After using it on my daughter, her hair is so shiny and frizz free. After years of products that never worked, I can finally say this… Read more
product does exactly what it says. All other products I’ve used on my hair (which is very thin, long, and fine) leaves it way to oily or doesn’t do anything at all. After one use I was baffled! I will never purchase anything else and have continued my business by buying Roll on Perfume - candyland, Carpet Freshener - warm vanilla sugar, and Carpet Freshener - domestic goddess. I can’t wait to use it. Very highly recommended on all products!
Bloody Game Changer!!!! – I have 3 girls who always walk out the door with horribly messy hair or I spend 20 mins convincing them to get their hair brushed and another 20 mins of crying and screaming (not an exaggeration) while I slowly lose my patience. I just tried it out on my 3 girls and not even a whispered “ouch”. My oldest (7) was the most excited about this as she… Read more · 1
likes her hair to look good but doesn’t like the pain she had to go through to get it. Absolutely an investment!
Negative reviews
Disappointed and deceiving website reviews – I bought 3 different smelling fairy locks, 3 different body spritzers, 2 different bubble rubbles and 1 dog spray. All the smells were extremely strong and sickly and not actually nice smelling, and I do mean sickly, they actually make me nauseas. The unicorn Jelly was the only one that I initially thought did smell okayish, still strong but okay,… Read more
but then after it was actually used it was also not as nice smelling and way too strong. I couldn't use the dog spray at all because it was that bad. The fairy locks also do not help the hair, they actually make it dry and stringy and doesn't help with knots at all. But what annoyed me the most was that the website kept asking for my review which I did, but it conveniently only posted my positive ones in regards to unicorn Jelly. They did not post any of my other comments or reviews which makes the website extremely deceiving since I'm assuming they no longer post anyone's negative reviews. I am really disappointed, it was quite a bit of money to spend on products that we can't use.
Hi Dannii, Thank you for your feedback, though… Read more (+6 replies)
Don't waste your money – Spent $340 on products. Everything leaves a disgusting oily layer on your skin and the face products have made our faces breakout. The hair products are useless leaving my hair feeling like it hasn't been washed and weighs down my curls. One whipped soap was fluffy and the other was rock solid. Was offered a coupon, obviously I won't be ordering from them again. Show details
Thank you for your feedback Mahalia. We’re sorry… Read more
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Won’t be buying again – I tried the hair custard and fairy locks on my daughters hair and it did the opposite of what it said, they all have bum length hair and it made it like straw, won’t be purchasing again.
Hello Jasmin, thank you for your feedback. We are… Read more
Recent reviews
Horrible product delivery experience – Looks like a scammer company. I have ordered my product and they sent it to different address and after follow up they blamed it on me for providing incorrect address which I have never heard of and is under construction . And later they charged me another delivery fee which I denied paying and asked for cancellation to which they debited half of… Read more
the product price stating courier refund and restocking fee. Worst customer service and arrogant staff. They won’t even bother giving a call just sitting behind an email. I wouldn’ recommend any purchase from them. I have received only around half of my money paid for product. Looks like they earn money this way.
Hello Chanchal We're deeply sorry to hear about… Read more (+6 replies)
Review of company not particular product – Placed order. Got free product, yippee! Not so, it appeared in my cart and on my order confirmation but not in my order when it arrived. Poor response from team and they ended up not even bothering to respond to me again with my reply. Fragrance roll ons aren't good quality or strong fragrance. Lasted less than 10 minutes before it couldn't be… Read more
smelt by either myself or a colleague. Their comeback to that was it must be my sense of smell. Yeah cos their product couldn't be below par quality. I have purchased from several other companies and it is not my sense of smell because their fragrances last. I was offered an item in my next order. Like I will ever order from them again. Poor quality and poor customer service, why would I go back? I'll stick to my suppliers who provide quality and service thanks. Have ample opportunity for them to respond to me again after my reply before choosing to pay negative review as I think people should be aware of their shonky business ethics and poor quality of product. If you read on, you will find I'm not the only consumer with this experience and opinion.
Hello Christy, we are sorry to hear you didn't… Read more
This company has been reported to ACCC and Consumer Affairs – Don't believe the hype is correct. The synthetic fragrance in these products is horrendous. It smells like the cheap scents they spray in your car at a cheap carwash, and it lingers. You know it is bad when those around you say, "Ya, I just wasn't going to say anything" about the scent. Now on to performance, the hair custard had no slip when… Read more
trying to detangle in the shower. Hair custard + argan oil left my fair feeling like dry hay and with the worst frizz by day 2. I usually get 4-6 days between washes, with no issues, I have to wash my Maple and Wattled hair by day 3 because the frizz and tangles are so bad. I want to wash my hair on day 2 but that is not good for curly hair. Something about the product also weighs down my curls, they have no bounce or spring. I also am not sure why their products require colouring. The pink tint in the Candyland hair custard made my natural blonde hair look brassy. The argan oil is in the tiniest little bottles. It is clear liquid, so obviously overly processed, with none of the proper golden tint. It's no wonder it does nothing for my hair. I am going back to DIY my own argan oil serum at a fraction of the cost. This company has also been reported to the ACCC and Consumer Affairs for their manipulative promotional practices and for removing products after the point of sale, so that customers cannot make a properly informed purchase. Learn to code your carts correctly, like every other company out there. They tick so many of the "protect yourself from these practices" boxes. It's frustrating that they ticked all of these boxes after I made a purchase. I've given them my feedback directly, as an option to consider and correct their practices before going public, and they do not care. I've never seen a company so aggressively and willfully mislead their customers (specific details provided to ACCC and Consumer Affairs). It's sad. I had been hoping that this was a small company I could really get behind, but it turns out they are nothing they pitch themselves to be.
Hello Jennifer, as we mentioned in our email… Read more (+4 replies)
Don't believe the hype! – It's a tub of conditioner with a subtle scent. It's one of those Facebook ads that hopes to work wonders. It doesn't. I wish it did, infact it seemed to make my daughter's hair even drier. Please don't purchase this if you are looking for a miracle
We are sorry to hear about your experience with… Read more
Awful lingering after smell of vinegar – Ordered x2 fairy locks in Alice and Wonderland and pink coconut frangipani. Firstly one of the pump sprayers did not work (had to put into my own sprayer to use). Upon application both scents smell ok (very subtle and not as strong as reviews made out to be) after a few minutes of trying both scents I could smell this awful lingering smell of what… Read more
I would describe as vinegar. It was so bad I had to check the bottles for a used by date or a manufactured date(which there are none displayed on the product) except all I could find was a 6 month shelf life printed on the bottle. Very disappointed and definitely would not recommend.
Hello Stacey, we are sorry to hear you're not… Read more
Horrible smell and sticky hair – I was so looking forward to using these products on my children’s hair, but unfortunately the Paradise Palm scent smells like a toilet spray, and the fairy locks not only doesn’t help detangle their hair but makes it sticky and leaves it with a greasy type of coating. Not impressed sadly. Show details
Hello Catherine, we are sorry you are not enjoying… Read more
Not for me :( – I so desperately wanted to love these products. I have been using the shampoo and conditioner - and whilst they do smell absolutely amazing - unfortunately they do not suit my hair. Since I started using the shampoo and conditioner my hair has been dull, frizzy, tangled and knotty. I guess it’s not for my hair type :( Show details
Not suitable for my daughter's hair – Bought this because of good reviews. Unfortunately the product doesn't work for my daughter's hair. After shampoo or even after conditioner or both, her hair is just soooo sticky. I thought maybe I didn't wash it properly. But it's always the same, like I put a cake icing on her hair which makes it tangled. Lovely fragrance.. unfortunately it doesn't really work for her. I switched to palmolive purple detangled her. It works much better for her.
Hello Theresa, sorry to hear our product doesn't… Read more (+1 reply)
Find out how Maple & Wattle Hair Custard compares to other Hair Moisturisers & Serums
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Product faulty – Very disappointed in this company. The brush broke after 7 wk use. Company won’t replace it even though explained situation. A very sad 10 yr old!!! Will not be recommending this company!!!
Hello Kelly, I am sorry to hear you are unhappy.… Read more (+1 reply)
Hair custard is fantastic! – I use the hair custard every few days, it makes my hair shiny and curly whilst keeping it fresh with a lovely smell. The trick for me is to wash my hair and then put about a 20c piece six of the custard in my hair, give it a scrunch and I have soft, ringlets all day long. Superb. People ask about them all days long! Show details
Love! love! love! – The products were packaged beautifully and the fragrance’s smell amazing! Only just received my products so I am yet to try the hair custard, however the spray is a 10/10! Made my hair so soft and shiny! Can’t wait to put the custard in my hair !
Wonderland pack review – The products were packed beautifully and work really well. The hair custard is definitely worth the hype. For long thick hair definitely a big bottle of detangler because you will go through the little ones quickly.
Face products – a little goes a long way, the hair care, smells amazing. Show details
Made my hair worse. Knottier and dryer than ever – Very disappointed. My thick curly bum length hair now feels like straw and is horribly fluffy. The Fairy Locks felt like scented water. No oils or anything “detaning” in it. The hair custard didnt moisturise either. Was impressed with how little I needed and the smell tho. The whipped butter didnt suds up much but was good to shave with. So… Read more
overall,smells great but kills your hair. I now have to go buy proper treatments to try to fix my hair.I have attached a before and after. (not in the best condition but was end of the day and out in the wind all day and was still soft) second is this morning. I put it in a bun with a silk scrunchie every night. Very frizzy and almost brittle. I got the bundle with hair custard,fairy locks and whipped body wash.
Amazing!! – I love the Hair Custard. It leaves my hair soft, shiny, manageable and it smells divine. My favourite is Canyon Dusk. I now have 2 of my daughters using MW products. Show details
Best products ever ❤️ – Maple and Wattle are the best hair products. Everything leaves your hair looking, feeling and smelling AMAZING! My kids have sensitive curly hair and it’s been the best stuff for them plus they smell so good all day!!! And the scents are all soooo good. It’s hard to choose which flavour to buy next.
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Hi Lynlee, We’re confident in the quality of our… Read more