HorribleI had purchased a large order after supposedly good reviews. Upon opening a spray and using on my granddaughters hair I thought maybe it was a dud, then opened 2 more sprays and used shampoo and conditioner and thought it was a joke. I had messaged the online company for refund of the other products still sealed and unopened but was sent troubleshooting. LOL.. I know how to use product, it was not compatible for my granddaughters hair! ,and was told NO REFUND! It actually made my granddaughters hair completely unmanageable, also the brush snap... Read moreped into pieces on 3rd day! For the amount of $ I suggest go to a hairdresser for compatible products, this product seems to be like what you would get in a child's showbag. NOT WORTH IT! And unable to give me a refund on a legit reason! TERRIBLE
Review of company not particular productPlaced order. Got free product, yippee! Not so, it appeared in my cart and on my order confirmation but not in my order when it arrived. Poor response from team and they ended up not even bothering to respond to me again with my reply. Fragrance roll ons aren't good quality or strong fragrance. Lasted less than 10 minutes before it couldn't be smelt by either myself or a colleague. Their comeback to that was it must be my sense of smell. Yeah cos their product couldn't be below par quality. I have purchased from several other companies and it ... Read moreis not my sense of smell because their fragrances last. I was offered an item in my next order. Like I will ever order from them again. Poor quality and poor customer service, why would I go back? I'll stick to my suppliers who provide quality and service thanks. Have ample opportunity for them to respond to me again after my reply before choosing to pay negative review as I think people should be aware of their shonky business ethics and poor quality of product. If you read on, you will find I'm not the only consumer with this experience and opinion.
This company has been reported to ACCC and Consumer AffairsDon't believe the hype is correct. The synthetic fragrance in these products is horrendous. It smells like the cheap scents they spray in your car at a cheap carwash, and it lingers. You know it is bad when those around you say, "Ya, I just wasn't going to say anything" about the scent. Now on to performance, the hair custard had no slip when trying to detangle in the shower. Hair custard + argan oil left my fair feeling like dry hay and with the worst frizz by day 2. I usually get 4-6 days between washes, with no issues, I have to wash my Mapl... Read moree and Wattled hair by day 3 because the frizz and tangles are so bad. I want to wash my hair on day 2 but that is not good for curly hair. Something about the product also weighs down my curls, they have no bounce or spring. I also am not sure why their products require colouring. The pink tint in the Candyland hair custard made my natural blonde hair look brassy. The argan oil is in the tiniest little bottles. It is clear liquid, so obviously overly processed, with none of the proper golden tint. It's no wonder it does nothing for my hair. I am going back to DIY my own argan oil serum at a fraction of the cost. This company has also been reported to the ACCC and Consumer Affairs for their manipulative promotional practices and for removing products after the point of sale, so that customers cannot make a properly informed purchase. Learn to code your carts correctly, like every other company out there. They tick so many of the "protect yourself from these practices" boxes. It's frustrating that they ticked all of these boxes after I made a purchase. I've given them my feedback directly, as an option to consider and correct their practices before going public, and they do not care. I've never seen a company so aggressively and willfully mislead their customers (specific details provided to ACCC and Consumer Affairs). It's sad. I had been hoping that this was a small company I could really get behind, but it turns out they are nothing they pitch themselves to be.
Don't believe the hype!It's a tub of conditioner with a subtle scent. It's one of those Facebook ads that hopes to work wonders. It doesn't. I wish it did, infact it seemed to make my daughter's hair even drier.
Please don't purchase this if you are looking for a miracle
I will never shop for products like these from anywhere else!Second purchase for me, as I couldn’t believe how amazing the custard and fairy locks have changed mine and my daughters hair with only one use! I have the carpet powder - domestic goddess and warm vanilla sugar - my house and mattress smells fresh and amazing. The domestic goddess makes me feel like I’m sleeping in the freshest sheets straight out of the wash! Definitely secured a long time client from me from now on ❤️ Show details
The best products I’ve ever used!I bought the custard and fairy locks originally for my daughter who has fine, curly, and sometimes very frizzy hair. I admit I used the custard first and I couldn’t believe after one use how amazing my hair felt! After using it on my daughter, her hair is so shiny and frizz free. After years of products that never worked, I can finally say this product does exactly what it says. All other products I’ve used on my hair (which is very thin, long, and fine) leaves it way to oily or doesn’t do anything at all. After one use I was baffled! I will ne... Read morever purchase anything else and have continued my business by buying Roll on Perfume - candyland, Carpet Freshener - warm vanilla sugar, and Carpet Freshener - domestic goddess. I can’t wait to use it. Very highly recommended on all products!
Awful lingering after smell of vinegarOrdered x2 fairy locks in Alice and Wonderland and pink coconut frangipani. Firstly one of the pump sprayers did not work (had to put into my own sprayer to use). Upon application both scents smell ok (very subtle and not as strong as reviews made out to be) after a few minutes of trying both scents I could smell this awful lingering smell of what I would describe as vinegar. It was so bad I had to check the bottles for a used by date or a manufactured date(which there are none displayed on the product) except all I could find was a 6 month shelf life printed on the bottle.
Very disappointed and definitely would not recommend. Show details
Horrible smell and sticky hairI was so looking forward to using these products on my children’s hair, but unfortunately the Paradise Palm scent smells like a toilet spray, and the fairy locks not only doesn’t help detangle their hair but makes it sticky and leaves it with a greasy type of coating. Not impressed sadly. Show details
Bloody Game Changer!!!!I have 3 girls who always walk out the door with horribly messy hair or I spend 20 mins convincing them to get their hair brushed and another 20 mins of crying and screaming (not an exaggeration) while I slowly lose my patience. I just tried it out on my 3 girls and not even a whispered “ouch”. My oldest (7) was the most excited about this as she likes her hair to look good but doesn’t like the pain she had to go through to get it. Absolutely an investment! Show details · 1
Not for me :(I so desperately wanted to love these products. I have been using the shampoo and conditioner - and whilst they do smell absolutely amazing - unfortunately they do not suit my hair. Since I started using the shampoo and conditioner my hair has been dull, frizzy, tangled and knotty. I guess it’s not for my hair type :( Show details
Not suitable for my daughter's hairBought this because of good reviews. Unfortunately the product doesn't work for my daughter's hair. After shampoo or even after conditioner or both, her hair is just soooo sticky.
I thought maybe I didn't wash it properly. But it's always the same, like I put a cake icing on her hair which makes it tangled. Lovely fragrance.. unfortunately it doesn't really work for her. I switched to palmolive purple detangled her. It works much better for her.
Product faultyVery disappointed in this company. The brush broke after 7 wk use. Company won’t replace it even though explained situation. A very sad 10 yr old!!! Will not be recommending this company!!!
3 week delivery and countingI wouldn’t know. I ordered it to Sydney 3 weeks ago and still not here Show details
Hair custard is fantastic!I use the hair custard every few days, it makes my hair shiny and curly whilst keeping it fresh with a lovely smell. The trick for me is to wash my hair and then put about a 20c piece six of the custard in my hair, give it a scrunch and I have soft, ringlets all day long. Superb. People ask about them all days long! Show details
The perfect Hair Treatment!I have extremely dry, dull hair. Using Maple and Wattle's hair custard has improved the condition of my hair so greatly that my curls have returned. My hair is soft, nourished and shiny. A fantastic product that I now consider a staple. Show details
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