Marley Spoon

Beware of unfair trading practices and deceptive website tactics. I was unknowingly resubscribed and charged for a box that was sent to an address I lived at 5 years ago. Marley Spoon refused to refund me for unsolicited goods as per Australian Consumer Law. They deny any culpability on their end. Stay away!

Variety of recipes, easy to prepare and yummy. Ingredients are fresh and good portions. Customer service is efficient. I understand the hassle to modify boxes but I wish there was an option to remove some of the ingredients. Sometimes I had to throw… Read more

away green peppers or ginger because I don’t consume them. I also have enough garlic and lemons for the next three months. Besides this, it really made my life easier for the time I used the service. I’ll likely return once my circumstances allow again :)

Not worth the stress of tracking your money and meals really. I wanted to find a quality meal service that took the stress out of the daily dinner fight. For the first few weeks deliveries and quality was great, then everything started becoming a… Read more

problem. I can handle a lot as long as I can avoid needing to run around shopping centres getting everything I need for the fortnight. Vegetable quality is below standard after three days most of your vege will be not worth using, bruised enough to make you question how packing happens and whether the local soccer team is handling that task. Hunting around in your delivery box to try and find that elusive sauce or seasoning packet only to realise it's not in there when it's crucial to that specific recipe is frustrating. Waiting for your delivery to arrive after the first few times it gets thrown at your door or left somewhere else at a different address is an anxiety heavy, emotionally fraught experience. Worst of all is walking out to get your box and finding it has been thrown, yes literally thrown because HDS driver of choice is having a bad day, or they can't work out how to drive down a driveway so they either drop your delivery on the road or mark it as addressed incorrectly and you end up with nothing. As a final salvo in helping you decide if this meal delivery kit is worth the price, stress or however you determine value I get my meal kit Saturday morning every week I am expected to pay for it Tuesday every week and that's when they don't grab the money on Sunday or Monday.

the food is great, although expensive for the amount (the serves are quite small). Every few boxes there's an ingredient missing, which unfortunately ruins the dish. Overall, it's OK. Show details

I’ve been using both HelloFresh and Marley Spoon, and they both deliver great quality meals with fresh ingredients and clear instructions. But there are some differences worth noting. Marley Spoon stands out for transparency: you’ll often see recognizable brand names on ingredients like meat—just like what you’d find at the supermarket—so you know… Read more

exactly what you’re cooking. HelloFresh, on the other hand, doesn’t always show the brand, but it excels in convenience. HelloFresh consistently provides pre-prepped items—like pre-grated cheese or ready-to-bake garlic bread—which makes the cooking process faster and smoother. Plus, HelloFresh tends to offer a broader variety in its menu, which keeps things interesting. Another big plus with Marley Spoon is their clarity upfront on what you need to have at home, like butter or milk—so you’re never caught off guard mid-recipe. Overall, if you want speed and ease, HelloFresh might be your pick. If you prefer seeing familiar brands and knowing exactly what’s in your box, Marley Spoon wins. Both are great—just depends on what you value more in your cooking experience!

My life has changed for the positive since using Marley Spoon! Finally we have tasty food, healthy recipes and such a great variety of meals. I’m loving not to have to think about what I’m having each day and it has taken the stress out of grocery shopping. The veggies and even salads keep fresh until the last day as if bought fresh that day. The… Read more

portions are great and sometimes we even have leftovers. I would definitely recommend to anyone who would like to improve their nutrition and save on takeaway meals!

Use these boxes weekly, meals for 2 persons for 5 meals, 10 serves. Recipes are varied and mixed. Recipe cards are easy to follow. IF any ingredients are missing (only once) or have gone off (on a few occasions) once the support yeam have been notified, I have got a refund applied to my next box. I find it cost effective and there is no waste, on fact some meals I even have leftovers which I freeze. Show details

Really good variety in the menu the meat was good but not the steak it was tuff to eat even when cooked medium rare vegetables lasted about 4 days only but the recipes were nice one of the meals was serving size was really small not enough for 1 adult ans it was a recipe for 2 people Show details

After attempting to cancel subscription turns out 3 years later $110 taken from account and when advised my account is closed they refused to refund me stating I didn’t make the cut off date and also as I didn’t chose my meals random meals were sent being tofu soup and the like. An absolute poor example of customer service go Hello fresh DO NOT DEAL WITH THEM. Show details

I’m three weeks in ordering Marley Spoon and I’m mostly ok with it. I had the pre cooked Massaman Beef last night and the beef was stringy and chewy and I had to discard it. Tonight I made Kaaragi chicken with Japanese salad and rice. I found it very hard to egg wash and dip the chicken in the cornflour because the chicken was very random in size,… Read more

some pieces not much bigger than a pea and others a bit larger, cooking was very uneven. I wouldn’t order either of these meals again. I’ll give it one more week and decide if I will continue.

I have only had 2 deliveries so far but I am very pleased with fresh ingredients & simple recipes. I cannot fault the service &look forward to many more interesting meals. Show details

No delivery - hard to rate as I didn't try the food. Attempted to get two separate orders delivered; however, they were delayed and subsequently unable to be delivered for food safety. I have to cancel my membership because of this unreliability. They did not explain living in an inner-city Melbourne suburb... not hard to get to. Their customer… Read more

service team, however, was so lovely and helpful, so points for this! I won't be trying to get a delivery again as i need something more reliable.

Very poor customer service - their delivery contractors sent me multiple emails about a 'rejected delivery location' - even after consulting marley spoon staff that assured me the issue was resolved i recieved another rejected location email and thought the order would not come so had to frantically meal prep over a saturday. The box did end up… Read more

arriving but I had already spent extra on food and the customer service team offered no help or compensation. On top of that the meals contain protein that is highly fatty and rubbery - I could not even eat the chicken. Definitely do not recommend.

Looked into using this service and found it too expensive. Cancelled the subscription. 6 months later they decided to renew the subscription and take money from my account. Not impressed

Signed up via an Instagram ad expecting a one-off box. Their payment flow is misleading, you enter payment details just to view the menu, which secretly locks you into a weekly subscription without clear consent. I cancelled immediately, but they still charged me and refused a refund. They rely on tricking customers rather than selling a good product. Avoid completely.

I Ordered 3 meals as part of an introductory offer to try. One of those meals included a beef mince for a 'Pork' spaghetti. The beef quality was even below the 3 star beef you would buy at Woollies or Coles. A spaghetti packet was opened and looked like someone had removed part of the packet to make it the serving size that I purchased. Quality of vegetables was questionable and not that fresh. Wouldn’t buy again. Show details

TERRIBLE experience all round. I had a look on the website to see what it was all about. As usual to get prices & menu etc I had fill in details. At the end of my research I decided not to order. Then all of a sudden I received a box from them. So I thought ok it’s one box I will try it. The food was terrible and not at all what I would order.… Read more

Plus if I did order I would order for 2 weeks so surprised I only had a couple of meals. I thought whatever will never order from them in the future. Then I had another debit on Saturday with delivery this week. Again I did not order this. I rang today to find out what’s going on and I’ve signed up to a subscription apparently. This I would definitely not have done as I actually normally order from Lite & Easy. They said it’s too late to cancel so they won’t refund this week’s order. Terrible customer service.

Placed our first order to be delivered on the 24/03/26. The order was never delivered and Marley Spoon cancelled the order for unknown reasons. Then they said the order is on its way and waited another 2 days still no delivery. Marley Spoon made contact and said don't eat the meat products as they could be spoilt and we'll credit your next order.… Read more

After still not recieving the order and countless emails and waiting on the phone they then informed me that they do not deliver to our area WTH. Get you act together MS. Not a good experience!

This was hands down the worst meal I’ve ever received from Marley Spoon. The food arrived frozen and tasteless, making it completely inedible. There was no flavor at all, and it felt like they didn’t care about quality. I cannot believe a company charges for food that’s basically disgusting. I will never order from Marley Spoon again unless they completely fix their standards.

I have purchased meal plans for one. It was advertised as 14 meals. I have received 9 fROZEN meals and ingredients to cook. Frozen meals are not tasty at all. . I would not by Marley Spoon again. Show details