Marley Spoon

Scam business. THey'll start charging you for no reason. When you submit a request to cancel they conveniently lose the request so they can continue to charge you. Food tastes terrible also.

Ordered for Monday, paid and received confirmation on the Saturday that order was due Monday. Monday comes and no food arrives that i was counting on for dinner for my family. Log into my account and the day has changed to Wednesday with no communication. Talk to customer support and no help at all. Show details

Variety of recipes, easy to prepare and yummy. Ingredients are fresh and good portions. Customer service is efficient. I understand the hassle to modify boxes but I wish there was an option to remove some of the ingredients. Sometimes I had to throw… Read more

away green peppers or ginger because I don’t consume them. I also have enough garlic and lemons for the next three months. Besides this, it really made my life easier for the time I used the service. I’ll likely return once my circumstances allow again :)

Not worth the stress of tracking your money and meals really. I wanted to find a quality meal service that took the stress out of the daily dinner fight. For the first few weeks deliveries and quality was great, then everything started becoming a… Read more

problem. I can handle a lot as long as I can avoid needing to run around shopping centres getting everything I need for the fortnight. Vegetable quality is below standard after three days most of your vege will be not worth using, bruised enough to make you question how packing happens and whether the local soccer team is handling that task. Hunting around in your delivery box to try and find that elusive sauce or seasoning packet only to realise it's not in there when it's crucial to that specific recipe is frustrating. Waiting for your delivery to arrive after the first few times it gets thrown at your door or left somewhere else at a different address is an anxiety heavy, emotionally fraught experience. Worst of all is walking out to get your box and finding it has been thrown, yes literally thrown because HDS driver of choice is having a bad day, or they can't work out how to drive down a driveway so they either drop your delivery on the road or mark it as addressed incorrectly and you end up with nothing. As a final salvo in helping you decide if this meal delivery kit is worth the price, stress or however you determine value I get my meal kit Saturday morning every week I am expected to pay for it Tuesday every week and that's when they don't grab the money on Sunday or Monday.

So far so good. I had done HelloFresh for over a year, and stopped about 8 months ago due to the extremely poor quality of vegetables, and meat that goes off within 2-3 days of arriving, amongst countless other things (I've left a very detailed review for them!). I missed the convenience of not having to think of what to cook for dinner, and… Read more

decided to try Marley Spoon.

My first Marley Spoon delivery arrived today (29/06/26) and the vegetable quality is phenomenal. All ingredients are there, and the meat (specifically salmon) spoils in 9 days from delivery, as opposed to the salmon from HelloFresh which you'd be lucky to get 3 days out of. I know this is just the first delivery, and from experience with HelloFresh, it took about a month for the quality to start going downhill. So I will update this review in time! (No news is good news!)

The only thing I'd say HelloFresh wins in is the variety. HelloFresh has a much bigger menu. I also was a little disappointed that Marley Spoon charged extra per meal for a basic salmon dish (literally just salmon, potatoes, and some green veg), whereas HelloFresh includes salmon as part of their standard meals.

I have only had 2 deliveries so far but I am very pleased with fresh ingredients & simple recipes. I cannot fault the service &look forward to many more interesting meals. Show details

I’ve been using both HelloFresh and Marley Spoon, and they both deliver great quality meals with fresh ingredients and clear instructions. But there are some differences worth noting. Marley Spoon stands out for transparency: you’ll often see recognizable brand names on ingredients like meat—just like what you’d find at the supermarket—so you know… Read more

exactly what you’re cooking. HelloFresh, on the other hand, doesn’t always show the brand, but it excels in convenience. HelloFresh consistently provides pre-prepped items—like pre-grated cheese or ready-to-bake garlic bread—which makes the cooking process faster and smoother. Plus, HelloFresh tends to offer a broader variety in its menu, which keeps things interesting. Another big plus with Marley Spoon is their clarity upfront on what you need to have at home, like butter or milk—so you’re never caught off guard mid-recipe. Overall, if you want speed and ease, HelloFresh might be your pick. If you prefer seeing familiar brands and knowing exactly what’s in your box, Marley Spoon wins. Both are great—just depends on what you value more in your cooking experience!

Crap. And after you cancel your account they continue to take your money. Making it so hard to cancel your direct debit without an active account. Its unlawful. So wrong. Show details

Too expensive and don't own their mistakes. Ordered enough meals/food for 7 nights, 3 of which were ready meals, to make delivery worth it you would at least need a weeks worth. Received my order and only got the 3 ready meals, didn't receive the other food just completely not in the box. Rang up, no apology no care that food was missed,… Read more

offered no solutions like redelivery and refunded the missed meals but wouldn't refund the delivery fee as I did get "a" delivery just not the one I paid for. It means I paid $54 for 3 microwave meals. I would have been better off spending $54 on door dash and having fresh food delivered. Don't recommend, it's just not a good financial move if they aren't actually delivering the promised meals

Regular mistakes, mouldy ingredients received, and inconsistent delivery times. Had an entire meal that was paid for left out of the delivery and instead of providing a refund or credit for the full meal (for 4 people) that was missing tried to offer a $15 credit to compensate. Customer service take several days to respond. Incompetent business with average recipes. Show details

Put deliveries on hold several times whilst away on site. Had deliveries despite hold and billed for them. Requested refund and told bad luck by the service team at Marley Spoon. Not a nice company.

My partner ordered Marley Spoon ONCE!!! The meals were ok but wasn't for us. Ended up cancelling her subscription, a month later we received a surprise delivery with a foot note saying they dont want us to miss out, Even though we had cancelled. One week later received an email demanding payment otherwise they will send to a third-party payment… Read more

collection agency

We did not want their order. We DID NOT ask for their food... we CANCELLED our subscription

Used to be a really good service. Recently, the number of mistakes in terms of getting the wrong ingredients, or receiving mouldy ingredients has increased a lot. Their feedback section is all just operated by a bot, and they make it really hard to get in touch with a real person to get refunded appropriately It's a real shame because they have a good selection of vegetarian and pescetarian options. Show details

Hate the new updates. Without any warning they have stopped sending meals in individual bags. I absolutely loved that they did that. The feeling of being able to empty that bag and know that everything was there was the best part of their service. I chose Marley Spoon above other meal delivery services because 1) they packed the meals in… Read more

individual bags 2) they always had all the ingredients and I never had to follow up with them about missed items. And I'm pretty sure that 2 was actually because of 1. Because all the other meal delivery services I have had problems with. So disappointed.

It took me ages to pack all of it into my fridge today. I have no idea where anything is and it's so confusing trying to work out what each meal needs because they have all this 2P, 4P, 6P nonsense on the recipe cards now.

I'm glad I kept all the recipe cards because now I'll just buy it myself from the supermarket. If I'm going to he sorting out all my own ingredients I want to at least be doing it cheaply.

I did not create an order, having stupidly given my card details to view the menu, I closed out of it. I ordered no items, but despite attempting every day to cancel the delivery when I saw the money had come straight out of my account, I still received food I did not order & cannot eat. I am concerned this will happen again this week as I have… Read more

had no response from Marley Spoon. There is no cooling off period or option to cancel. Paypal are investigating. This system is a scam. I regret being so gullible. Not even 1 star. Negative.

Not for me. It was more work than standard cooking. Down to having to make gravy from scratch!! If you’re getting this service to make things easier and save time, personally I think it’s the wrong service.

Beware of unfair trading practices and deceptive website tactics. I was unknowingly resubscribed and charged for a box that was sent to an address I lived at 5 years ago. Marley Spoon refused to refund me for unsolicited goods as per Australian Consumer Law. They deny any culpability on their end. Stay away!

No delivery - hard to rate as I didn't try the food. Attempted to get two separate orders delivered; however, they were delayed and subsequently unable to be delivered for food safety. I have to cancel my membership because of this unreliability. They did not explain living in an inner-city Melbourne suburb... not hard to get to. Their customer… Read more

service team, however, was so lovely and helpful, so points for this! I won't be trying to get a delivery again as i need something more reliable.

Really good variety in the menu the meat was good but not the steak it was tuff to eat even when cooked medium rare vegetables lasted about 4 days only but the recipes were nice one of the meals was serving size was really small not enough for 1 adult ans it was a recipe for 2 people Show details

After attempting to cancel subscription turns out 3 years later $110 taken from account and when advised my account is closed they refused to refund me stating I didn’t make the cut off date and also as I didn’t chose my meals random meals were sent being tofu soup and the like. An absolute poor example of customer service go Hello fresh DO NOT DEAL WITH THEM. Show details

I’m three weeks in ordering Marley Spoon and I’m mostly ok with it. I had the pre cooked Massaman Beef last night and the beef was stringy and chewy and I had to discard it. Tonight I made Kaaragi chicken with Japanese salad and rice. I found it very hard to egg wash and dip the chicken in the cornflour because the chicken was very random in size,… Read more

some pieces not much bigger than a pea and others a bit larger, cooking was very uneven. I wouldn’t order either of these meals again. I’ll give it one more week and decide if I will continue.

Very poor customer service - their delivery contractors sent me multiple emails about a 'rejected delivery location' - even after consulting marley spoon staff that assured me the issue was resolved i recieved another rejected location email and thought the order would not come so had to frantically meal prep over a saturday. The box did end up… Read more

arriving but I had already spent extra on food and the customer service team offered no help or compensation. On top of that the meals contain protein that is highly fatty and rubbery - I could not even eat the chicken. Definitely do not recommend.