Notice to Reviewers: As of May 2020, Matt Blatt has been acquired by Kogan. Throughout this process, there is a new take on the infrastructure in place, new staff, new support and new products being offered.
Exemplary Delivery Experience – This review is only 4 stars simply because I was not made aware that the chairs I bought would be delivered in a box and unassembled. This issue however, was quickly resolved by the delivery boys who with great grace and charm assembled the chairs. They went even further and helped move some of furniture. They were courteous and respectful and turned a situation around that would have been difficult for me and my 85 year old husband. Utter professionalism. Thank you
- Store Location: Paddington
MattBlatt definitely the place to go! – - Product in store - Process of purchase was easy. Couch is amazing quality and has lasted me the last 3 years with no issues whatsoever. - Concrete dining table does not stain and is such good quality, definitely the most complimented item in my house. - Definitely the most personable furniture store I have been to and the most helpful by far. - Would definitely go back!
Terrible - Premium product for display and poor quality product for delivery – I recently bought a diamond chair from the shop. What I didn’t know is Batt Blatt was using premium product for display and poor quality product for delivery. I try to get refund after my dress was ruined, I was persuaded to take the demo. When I actually came in for exchange, I was treated with total disrespect. On top of that, the shop insisted I can’t take the whole package as they pointed out the demo is in premium quality. Then, why they use it as the display to sell the poor quality merchant.
My complaint to the company went into deaf ears.
I will never shop here, and I suggest anyone who will buy there: do not believe the display item. They do not represent the quality of product you will receive.
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Hi Maxine, Thank you for your wonderful review! We are so happy to hear your experience turned into a positive one with the delivery boys coming to the rescue! We hope to see you again soon at Matt Blatt Paddington in the near future. Thank you again!