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Maytronics Dolphin S 300i
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Very grateful for this robot pool cleaner
I have a very large deep pool on a windy ocean cliff surrounded by rainforest. Leaves often covering bottom of my pool. Inbuilt filter hoses too difficult to set up. I am a 77 year old widow. This robot is so easy for me to lift up and place in and out of the pool. It costs more then the other Dolphins, but it is worth it. Light weight and basket easy to clean. I do not use the app feature, so can not comment on its reliability. This robot works perfectly with its own intelligence. I just press the “on” button and it knows where to go to clean ...
Read morethe whole pool. I put it in my pool about 3 times a week. For the first time in 20 years my pool is easy to clean! And it picks up all the leaves and scrubs my concrete pool at the same time. I give this Dolphin robot 5 stars.Purchased in .
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Best cleaner I have owned
Best cleaner I have owned, much easier to use than the suction cleaners and does a much better job on the stairs and walls of the pool. Pricey but worth it
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Thank you for your feedback on your new Dolphin. We are so glad to hear that it is easy to use and that it's doing such a great job on the pool's stairs and pool! Have a great day!
Review collected in partnership with Maytronics
The reviewer stated that an incentive was offered for this review
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An absolute cracker!
Bought new house.
Pool overhung by neighbour's large eucalypt. Leaves, gum nuts, bark constantly float in.
Vacuuming every 1-2 days. Excellent performance in all modes. Easy to use, easy to clean. Good purchase.
Purchased in .
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Thank you for your feedback. We are so glad to hear that the Dolphin is doing such a great job in keeping the poor clean and is maintaining the debris from the overhanging trees while also being easy to use! Have a great day.
Review collected in partnership with Maytronics
The reviewer stated that an incentive was offered for this review
High price does not mean quality
I purchased my Dolphin S-Series S300i pool cleaner on 31-Oct-2015; I decided to buy this pool cleaner after few weeks of research and comparing to other pool cleaners. I even tried to convince my neighbour to buy one but he decided to buy a cheaper cleaner which has been working with no problem ever since.
The cleaner was 2-3 times more expensive of some other cleaners, but I was under impression I was buying a superior cleaner or as you claim in your company values “Exceptional Product”.
“Advance to a new pool cleaning experience with this to...
Read morep-of the-line robot that brings even more ease and freedom to the advanced capabilities of Dolphin S robots. Control your Dolphin S 300i through the state-of-the-art multi-function power supply or use the MyDolphin TM app on your smartphone or tablet to set up cleaning programs and control the robot remotely, including manual navigation. The blinking LED on the robot indicates the active mode.” I started having problem with it after the 2 1/2 years; and finally its motor had to be replaced on 23-Oct-2018 ($$$). I knew that product had a 24 months warranty but buying a quality product and using it few times a month (and kept in storage away from sun and water) in a non-commercial environment you should expect to last much longer. It is like buying an expensive Mercedes Benz with 3 year warranty but needing to change the engine after four years! Once again, I started having problem with the cleaner again (worked for few minutes then stopped) and took it to our local dealer. The machine had started to work but unable to connect to my iPhone and I had to return it. He told me it probably needed a new motor again! If you do care about your customer’s service and standing by your products, you need to do better to rectify faulty products before the customers reach to the boiling points.Purchased in .
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Hi Amir
Thank you for reaching out regarding your Dolphin S300i robotic cleaner. The S300i had a repair completed in 2018 and has been functioning correctly since that time. Your service & repair cen...
Read moretre carried out repairs on your cleaner as goodwill at next to no charge as you are a good customer of theirs. Maytronics stand by their product and warranty, however as discussed with you the cleaner is now nearly 6 years old and 4 years out of warranty. After extensive communication between Maytronics and yourself information has been provided to you as to the options available for the repair of this Dolphin or the purchase of a new cleaner. You are more than welcome to call our Customer Care Team on 1300 693 657 opt 2 or visit your local dealer.Find out how Maytronics Dolphin S 300i compares to other Robotic Pool Cleaners
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Love Maytronics Dolphin S3
Love the Maytronics Dolphin S3--i, its the best product we have ever purchased, seamlessly cleaning all around and up and down leaving our pool crystal clear and refreshing, the blue booth control also easy to use and program completed install everything within 10mins... thank you - excellent product !!
Purchased in at Maytronics for $2,500.
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Hello Lisa - thank you so much for taking the time to leave us your feedback. We are so glad to hear that the Dolphin S300i was easy to set up and install and that it is keeping the pool sparkling clean! Have a great day.
- 4 reviews
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A substandard product with poor client support and a warranty that is not honored.
Just for those who are thinking of spending $2k plus with Maytronics. Think again! I purchased a Maytronics S300i robotic cleaner just over two years ago. It's been back to the factory five times for repair during this "warranty" period. Last time the repair bill was $350.00. I'm not sure how a warranty works when the items that wear out as a result of its use are not covered by the warranty. The control unit will only operate in 7 day segments. After 7 days the entire system turns itself off and ceases to operate. Maytronics is unable to fix this fault at all. Probably a product to be avoided. When it breaks down again I'll just put it into the Otto and buy a different brand. Don't say no one warned you!
Purchased in at Sydney's Best Pool Service for $2,250.
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Hi Roy. Thank you for reaching out regarding your Dolphin S300i.
The warranty period covers any breakdown or replacement of parts of which are related to due manufacturing. Consumable parts, such as ...
Read morebearings, brushes and so on, do wear over time and in many cases, with frequency of use.So why does the Invoice Say "Repair" three times?
Why cant you fix the weekly timer problem which simply doesn't work? Every week the Robot shuts down. It's been back for this twice.
Why has the unit ...
Hi Roy. Please contact our Customer Care Team on 1300 693 657 option 2 or via email to customercareau@maytronics.com and provide the robot's serial number. This will allow our team to look into these ...
Read moreprevious repairs to understand what had taken place and advise accordingly. Thank you.- 2 reviews
Set and forget
We have had the dolfin s300i since sept16 (4+ yrs) it was supplied with the pool contract. it was repaired once under warranty and had run without issue until recently. Unable to Find any repair info online I persisted and found that the ‘cable anti twist coupling’ in the power cord was faulty. I was able to pull it apart , repair pins,relube oring and re assemble . It was just not making good connection inside. Has been fine since and is a good alround cleaner doing sides and collecting most leaves. We have lots of small leaf trees. I have only had the pool too far gone in hot weather twice where I had to brush clean the pool.
Glenn
Purchased in .
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Hi Glenn. Thank you for your feedback regarding your Dolphin S300i. We are glad to hear that the robot has been working well and that once the cable problem was resolved, it has been working well since. Have a great day.
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Really consider before you buy.
This cleaner needs more attension than my $100 aldi cleaner. Maybe my pool is to big 9x4.5. No satifaction guaranteed warrenty. That shouls spook you from the start. Can see it been great in a small pool with no trees within few hundred meters.I have to clean it every 2nd day. The filters in it will probably not last a season. Does not get to the step. Cleans ok but needs lots of cleaning. If we go away for a week what would happen.
Purchased in for $2,600.
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Hi Chris. Thank you for your feedback. The Dolphin S300i is ideal for pools up to approximately 12 metres in length. Its filters are designed to accommodate different types of debris and are able to b...
Read moree easily removed from the filter basket and cleaned. As it is also smartphone compatible with both wifi and Bluetooth, it is able to be programmed to run as often as required (ie daily, every second day etc). Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 for any further information.- Verified
Does a very good job. Way better than manually scrubbing and vacuuming
FACTS
Owned it for a month.
Paid ~$2,400
Pool size is 45,000 Litres
POSITIVES
Does a very good job scrubbing and cleaning tiles.
Hook it up to to home wifi and and download the app and you have complete control of the robot.
Quiet
Climbs up walls easily even with pool cover on....
Purchased in for $2,410.
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Hi Chris. Thank you for your insightful and honest feedback. We are glad to hear that your Dolphin S300i is doing a great job in keeping the pool clean and that the wifi connectivity allows for the ma...
Read morenual drive feature to be used at any time to spot clean any areas that need extra attention. Have a great day.Find out how Maytronics Dolphin S 300i compares to other Robotic Pool Cleaners
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Dolphin s300i
I purchased my robot 1mth ago, its the best purchase I have made for a long time. We have had our pool of 7ys i wish I had bought one when we got the pool. So easy to use, great that it cleans the walls too. Makes our busy life a lot easier with one less thing to clean.
Purchased in for $2,000.
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$2400+ then $650 for new motor & CPU after only 4 years!
Robot has been in for repaired twice in 4 years. Told it requires new motor and CPU for $650. Would have been better off purchasing a cheaper brand and replacing it each year. With such a huge outlay one would expect the motor to last longer. This should be covered under Australian consumer law.
Purchased in .
- Value for Money
- Incentivised Review No
Hi Lid. We understand that you had been in contact with our Customer Care Team and also the service agent regarding the robot's pair. As the robot is two years outside of its warranty period the repai...
Read morer of the robot is unable to be covered under warranty. However, parts replaced have a twelve month manufacturing warranty.- 3 reviews
- 2 likes
Waste of money - and a lot of money to waste!
I have owned my Dolphin 300 series for 3 years and have had no satisfaction with it at all. Apart from having to have a new power cord fitted ($350 as it was out of warranty), the machine does a poor job of cleaning the pool. It really struggles with leaves, just "pushing" them around, and I always end up having to manually vac the pool, which defeats the purpose of buying a Dolphin in the first place. As for the app interface - a disaster. I just keep getting the "oops, something went wrong" message when I try to access any of the programs ot...
Read moreher than turning the thing on. It will not allow me to select any of the cleaning modes. Also, when I set the cleaner to go on everyday at the same time, it does it for one or two days, then switches itself off. Also, the cord is forever becoming wound up and stops the cleaner from accessing the whole pool. For a machine that cost me over $2000 I have nothing but buyers remorse. Definitely a waste of my money and time. It does a worse job than a $200 suction cleaner. Very unhappy.Purchased in at Zodiac pool store Redcliffe for $2,000.
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Hi Charry. Thank you for your feedback. If the robot is experiencing difficulty in collecting debris, it is recommend to soak the filters in a warm water and mild dishwashing liquid solution or, cartr...
Read moreidge cleaner of which is available from your local dealer. Soaking the filters assists in shifting any ingrained debris that could contribute to the robot's ability to filter debris. With regard to the smartphone connection, as the Dolphin S300i is Bluetooth compatible, it is recommended to be within range to ensure connection. If a problem continues to occur, either with selecting a mode and/or the weekly timer, assessment is recommended. In instances whereby the cable is tangling, cable maintenance is recommended as it is an important step in ensuring the life of the cable. Ensure to set the power supply on the deck as close to the centre of the pool as possible and only put as much cable in the pool as is needed to reach the furthest corner of the pool. Once a week, disconnect the cable from the power supply, untangle and straighten the cable working from the robot upwards and lay it on the ground (in the sun if possible), for 30 minutes prior to rolling it up and when using the caddy to store the unit and cable, circle the cable in big loops around the caddy hooks.Find out how Maytronics Dolphin S 300i compares to other Robotic Pool Cleaners
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Great designed unit with quality to match!
I had JB Pool construction build my in ground pool and spa. The Maytronics range Jamie believed was at the forefront of the Robotic pool cleaner market and rightly so.
I chose the s300i over the m400 for 2 main reasons,
1. App wifi connectivity
2. Design of the large filter/Catchment basket
I have a large amount of leaves and dust on my acreage property and the 300i takes care of it with ease!
Great choice all round!
Purchased in .
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Hi Chris H. Thank you so much for your positive feedback. We are so glad to hear that the smartphone compatibility on your Dolphin S300i is easy to use and that the robot is is doing such a great job ...
Read morein collecting the debris and is keeping the pool sparkling clean. Have a great day.The reviewer stated that an incentive was offered for this review
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MAKES IT SO EASY
I love this 'set and forget' pool cleaner. living in extremely red dust environment is made bearable with the dolphin s300i. makes picking up dirt and debris easy! THANK YOU
Purchased in at Poolside Orange for $2,400.
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Hi Ammo71! Thank you for your feedback. We are so glad to hear that your robot is easy to "set and forget" and is doing such a great job in collecting debris and keeping the pool clean. Have a great day.
The reviewer stated that an incentive was offered for this review
Dolphin 300 si
This unit gets stuck on main drain even when pump is off also I have brick pavers around my pool. Can not help little pebbles from getting into pool. This machine will never pick it up yet previously my tiger shark did great, sorry I did not buy another tiger shark.
Purchased for $1,400.
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Hi David. We thank you for your feedback. The Dolphin S300i is fitted with a dual filter of which is able to filter both finer and larger debris types. With regards to the pebbles, Maytronics balance ...
Read morethe suction rate of our cleaners to safety standards.Questions & Answers
I had my S300i for 6mths and at first it worked well however lately it doesn't seem to pick up leaves and it seems I'm forever clearer the impeller. Can anyone tell me if the black sock wears out and if it needs replacing for it the machine to clean properly?
Don’t hesitate to contact Maytronics directly they are so helpful and very attentive just in case there is an underling issue, I’m sure they will resolve your problem .. also try putting the setting on ultra clean every 2nd or 3rd day
Hello Elroy. Thank you for reaching out. If the non-return flap (the black "sock" at the bottom of the filter basket) has torn or no longer sits correctly, it may require replacement. However, if the ...
Read moreDolphin is experiencing difficulty collecting leaves, soak the filters in warm water and a mild dishwashing detergent to shift any ingrained debris that may be contributing to the problem. Please feel free to contact our Customer Care Team on 1300 693 657 option 2 for any further assistance.Mines doing the same, it turns out my rapid drain flap is missing. This creates the suction. No idea where the heck this has gone, but it ain’t there now.
Hi everyone, I've recently purchased a S200 and I was impressed with the machine (cleaner), but decided I need the flexibility to program start and cycles times, so I upgraded to S300i. My opinion about the machine hasn't changed, but I'm incredibly frustrated with the robot (control unit). The S200 had a control panel with function keys for the weekly start cycles that didn't work and now that I've upgraded to the S300i, the control panel don't have the function keys and rely completely on the bluetooth and wifi connectivity that also doesn't work. I've upgraded and payed more money for functions I'm not getting. What am I missing here, the blue wifi indicator is showing it is connected but the app is stuck on "receiving info from robot". Has anyone else had this issue. One extremely frustrated and unhappy customer.
Hi Elroy. When using wifi as the preferred method for connectivity for the My Dolphin Plus smartphone application, ensure that both wi-fi and Bluetooth are enabled and that Location Services are also ...
Read moreenabled as this allows the My Dolphin Plus smartphone application the access to the device to allow connection. These options should also be prompted when using the application. A strong wi-fi presence be present in the area of the power supply is recommended as this allows the connection to take place. Should the signal strength be less than required, a wi-fi extender may be able to provide the solution to assist in boosting the connection and allow the connection and if using an extender, ensure to connect into this network. If the smartphone application gets to the final stage and is then unable to connect, this is generally due to signal strength. Please also note that the wi-fis frequency is required to be set to 2.4Ghz as this is what is supported by the robot’s power supply.Will it clean non tiled pools?
I above ground pool.
It will clean a fibreglass pool
Hi Rosalynd. The Dolphin S300i is versatile for use on a variety of pool surfaces such as but not limited to tile, fibreglass, pebblecrete, and vinyl. Please feel free to visit us at https://maytronic...
Read mores.com.au/support/find-a-dealer/ to locate the closest dealer that is also able to assist.Get an answer from our members and Maytronics representatives
Details
Category | Robotic Pool Cleaners |
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Price (RRP) | 2390 |
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Hi Iois
Thank you so much for your feedback and kind words, we are glad to hear the Dolphin S300i is doing such a great job at cleaning your pool. Great to hear that its easy to use and lightweight for you to easily take in and out of the pool....
Read more Have a great day