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Maytronics Dolphin X40 Plus

Maytronics Dolphin X40 Plus

3.5 from 4 reviews

Reviews

Review distribution

5 star
1
4 star
1
3 star
1
2 star
1
1 star
0

Geoff

GeoffSydney, NSW

Useless for large litter and cable tangle is unacceptable

published

The X40 Plus is good for fine particle cleaning but very poor with large leaves and is useless with larger pieces of bark and twigs which block the throat of the basket almost immediately. Chord tangle is terrible, requiring a lot of effort to fix at the end of every cleaning cycle. The manual is very poor with no clear explanation of what the diagrams are intended to mean and absolutely no explanation of the control panel functions. For the relatively high cost I'd advise against purchasing this cleaner, especially for those who get plenty of leaf litter blown into their pools.

Purchased in September 2019.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Great if the cable didn't tangle

published

My experiences is pretty spot on as the previous review, the cleaner would be great if it didn't constantly tangle itself. For the first couple of months i had no issues, I followed the instruction where the manual indicates to regularly lay the cord out in the sun. But this seems to make no difference, agree with the other reviewer, very poorly engineered. Save your $$$$$ and consider other options.

Purchased in January 2019.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Pool Size Small
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

Tangles constantly

published

When it works it’s great. However it only cleans half the pool. I’ve had it replaced. Same issue. The cleaner tangles itself up no matter what you do. Very poorly engineered. Ive done everything suggested - no difference. Sounds like many have the same problem.

April 2nd 2019 Update: Feedback from prev review

Hi
Customer service responded very quickly to my issues. They are now replacing the lead and adding a swivel. Cleaner itself is fine. Was only the tangling issue. Well done guys.

Purchased in January 2018.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Pool Size Small
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Best investment I made for our pool

published
Date PurchasedSep 2018

Questions & Answers

Andy

Andyasked

I have recently bought a dolphin x40 plus .. it cleans really well .. however after 7 cycles ( 14 hours of cleaning) it has missed several areas on the bottom of the pool ( about 10%)... it also has no pattern to cleaning the pool. Is this simply to be expected ??

No answers

Grahame

Grahameasked

This tangle problem should be rectified, obviously a lot of people paid top dollar for the best cleaner
And a swivel is required to make function correctly without tangles

5 answers
Maytronics
Maytronics A.Maytronics

Hi Grahame. Cables without swivels are able to function correctly, like those with swivels, and do require maintenance to keep them in optimum condition. Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 or via email to customercareau@maytronics.com for further information.

Grahame
Grahame

How much is a replacement cable with swivel, I was led to believe it was $99 from poolwerx. But now seems no one can validate that price which I thought came from Maria @ maytronics .could please let me how much?
Kind Regards
Grahame Taylor

Maytronics
Maytronics A.Maytronics

Hi Grahame. We understand that your enquiry has since been answered by our Customer Care Team. Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 or via email to customercareau@maytronics.com for further information or assistance.


Tracey

Traceyasked

Can you please explain the differences between all of the series - the X, M and S series?
We are in a very dusty, rural area and have very little time for cleaning pools so need one that can do a great job. Happy to pay if it cleans well.
Thanks Tracey

No answers

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