When it works it’s great. However it only cleans half the pool. I’ve had it replaced. Same issue. The cleaner tangles itself up no matter what you do. Very poorly engineered. Ive done everything suggested - no difference. Sounds like many have the same problem.
April 2nd 2019 Update: Feedback from prev review
Customer service responded very quickly to my issues. They are now replacing the lead and adding a swivel. Cleaner itself is fine. Was only the tangling issue. Well done guys.
Purchased in January 2018.
Best investment I made for our pool
I was considering various pool,cleaners for a new pool wemjusncommisionec in our back yard. I was having trouble cleaning the walls and waterline. I dicusscused this with Poolwerx’s Somerton Park Adelaide and they recommended the Dolphin X30 or X40. Initially, I was put off by the price compared to traditional suction cleaners. After some deliberation, I thought the price compared to the investment we put into the pool justified buying one. We decided on the X40 as it had a caddy and bluetooth connectivity.
Having had this now for a few months, I can say it’s the best investment I have made. I could not get the pool,as clean as the:X40,can. Just drop iitmin the pool,switch it on and let let it do its thing. Fantastic results. My wife wa dubious but she has now christened it Jawsmas it climbs the wall, surface and the cleans the waterline. That leaves me with time to do other things knowing Jaws will leave my pool sparkling clean.
Expensive but worth it. Also recommend Poolwerx Somerton Park for their no,pressure service and advice. Great shop.
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