More bang for the buck than a stick of dynamite
Having owned several Mazda's, including the previous model TB CX9 GT, we really fancied a change. Not that there was anything wrong with the previous model, but a premium car brand was more desirable.
We looked at the the Jaguar F-Pace, Land Rover, BMW and Mercedes offerings but actually fell in love with the Volvo XC series more than any of the others.
Prior to buying the Volvo and being offered a pretty lousy trade in by them, I though I would just check out the new CX9. The CX9 was dramatically cheaper than the Prestige Brands, to the tune of around $50,000 cheaper, but since we have always liked our Mazda's it was worth a quick squizz.
To our complete surprise, the Mazda knocked the socks off most of the prestige vehicles. The build quality and level of equipments was equal to or far outstripped the premium brands.
Moreover, the safety features boasted by the Volvo, but not quite reached by the competitors, all seemed to be included in the CX9.
While the build quality of the Mazda is not quite that of the German brands, it is way better than the Jag, Land Rover and even the Volvo. Furthermore the new engine in the CX9 is significantly more powerful than it's juicy V6 predecessor in the TB CX9 .
The car is spacious, quite, super safe and great on fuel.
I seriously could not justify the extra $50,000 on what amounts to a badge. Yes Mazda does not carry the status of a Volvo or Mercedes, but it certainly isn't a Kia or Nissan.
The CX9 is everything and often more than the prestige car brand offerings and for that, I am $50,000 richer.
Purchased in January 2019.
great family car
we purchased this car last month as our Commodore no longer suites our growing family and it has been good. Very comfortable to drive and has heaps of safety features such as lane depart and a feature to slow you down if you are coming too close.
it looks really lovely too, with the sunroof and leather interior and maps are very clear.
fuel economy isn't fantastic as a downside (about 13 l/100) and boot size is tiny with the 7 seats up (which is why we bought it) but overall I am happy
Love our 7 seater
I bought this car in May 2018 and can say this is the best car in the market. Use this car everyday for dropping kids to school and commute to work. Car body looks great, it's very comfy , has lots of leg space, big boot, classy interior and excellent for long drive. Love the sun roof feature.good fuel economy for this size of car and cheap service compare to others.
Great engine and gearbox, internal storage a let down
Great engine and gearbox so smooth and lots of torque. Gearbox shifts so nicely, would be nice if was 8 speed, but seems to work just great as a 6 speed. Interior is nice, however it does lack storage compartments compared to other vehicles in its class. Find receipts, tickets etc, difficult to find a home while driving. The boot is huge, however the heavily raked rear window does hold it back when the 3rd row seating is up. It is also a very big car. If you have trouble parking and you park a lot in tight sydney CBD parking, then look for a smaller car, this one will drive you crazy. My one pet hate is the lack of proper day driving led lights. For a 60k car, this should be standard, not something only on the top model, cars in 20k range have led day lights. On the open road it great on fuel for such a big car. i-stop in traffic can sometimes be a bit slow to react. 12 months service @ 15ks would be nice, don't know why mazda refuse to offer this.
Spacious car for a growing family! Drives well, looks great and has plenty of power! The mod cons are spot on and make driving, parking and reversing a breeze! Annual service costs are fixed and afford able. All rear seats have anchor points as well!! I absolutely love this car!!
Good but not great- Struggling to enjoy and like the car
Went from Kia Sorento to this and after 3 weeks I preferred my KIA
Things that annoy me
1/. No road side assistance with new car purchase "unless you pay"
2/. Sun roof makes wind buffering noise as no net at front of sunroof. So very noisy and have to close when over 80kms
3/. No radio station indicator of channel or station when in NAV on screen
4/. Very easy to wheel spin front wheels for over 4 seconds. for AWD I expect much better
5/. uses 12-14kms per 100... nowhere near the 8 in brochure
6/. Fuel cap indicator icon around wrong way
7/. Bluetooth on phone gets choppy noise like a popping noise regularly
8/. No cigarette power adaptor in center console or middle.. only on left passenger side.
9/. android auto constantly locks up and freezes for 5-8 seconds when using voice commands.
10/. MP3's always goto next track 2 seconds before end or track.
11/. Heated steering wheel very slow to heat up.. around 4-6 mins. and only very small portion on sides are heated.
12/. No lumbar support
13/. arrangement of lights on dash very hard to see as most below steering wheel line of site
14/. steering wheel very heavy and makes gear noises when turning.
15/. Also had issues with lane keep assist in rain. constantly kept trying to stear the car back into lane and was very unnerving.. until I figured out howto turn off. Even Mazda dealer didn't relise the car did this!
Overall not very impressed and having buyers regret wishing I got the Santa FE or Sorento.
Very thirsty and lacking that design layout thats practical. Find myself getting annoyed by the very front wheel dominance drive and layout and functionality.
I was very excited to get a top of the line Azami but after 3 weeks not feeling enthusiastic for brand.
Im hoping it grows on me.
Edit: 2 months in and still hating the car more than ever.
Things Im hating
* No pollen or air filter in cabin - constant exhaust fumes when stuck in traffic unless you put on recirculate
* Dash / speed surrounds so flimsy
* Cruise control has to be set 2-3 kms above what you want to sit on
* Car uses 12-15 ltrs/100kms nowhere near the 8 in brochure
* back tail gate doesn't open and close smoothly. also sometimes closes as soon as you hit button with no delay
* android auto freezes constantly
* they fixed the little wind buffer thing on sunroof apparently was stuck down
* no roadside assistance
* position of seat buttons in really bad location and also dont light up so very hard to see at night
* many important buttons etc dont illuminate
* no 12v adapter near driver that can easily access..
* Sound through Boss system is horrendous.
* Car stops in traffic and sometimes big delay when starting back up again.. 1-2 seconds if you need to move fast is annoying
Already thinking of selling the car and having buyers regret. Every week something else that annoys me.
Missing my KIA sorento and thinking probably should have got anything else other than the Mazda CX9 azami le
Disappointing as was really looking forward to getting car but not loving it and dont think I ever will
Okay - stay away from Melville Mazda
Car is okay - have had it for nearly a year now. Navigation system is a nightmare. I no longer use it as it often takes you the longest route possible. It is frustrating and difficult to programme so I am back to the google maps on the phone.
Bluetooth feature works well. It picks up a paired phone easily.
Visibility is limited. Lots of blind spots and it feels dark and close. If you are tall make sure you sit and test drive. We didnt have my 6ft 3" husband test drive and he feels quite restricted in the drivers seat.
All in all an okay car. Do not buy from Melville Mazda. Worst customer service. The manager was unbelievably rude and unhelpful and if I could have pulled out of the sale I would have. I will never buy another Mazda again after dealing with him.
Great 7 seater
This is the first Mazda we brought and we will never regret it not only do you get a great drive but you feel like your in a top of the range car. The space for kids is great the boot space is very large in fact better then others. Safety gear is on point to
Not a flagship car
Over this car. The car looks good and the engine although thirsty is actually quite good and the safety tech and heads up display are great and that is where the praise ends. Paint if you look at it wrong scratches and we paid for the Soul Red, Interior surfaces scratch far too easy and they look cheap and unsightly. MZ Connect is the worst infotainment system we have had it firmware updated and reset and still it freezes and does not sync contacts until halfway to your destination. "Where the heck is Carplay Mazda" . The front passenger seat rubs on the centre console and we have been waiting at least 6 months for an idea of a fix, Sungalsses holder has rattled since day one and they state it has been fixed twice but still rattling and now has scratches from their fixes. In terms of the Kodo design practical design would have been much better. They cabin is quiet and they state this and they are correct however you hear every rattle including the loud metallic clang and knock in the front end. This was apparently identified as in the front right hand brake area and the caliper was replaced. but noise came back a day later louder. Issue still not fixed after going in again and Technical request has been sent to Mazda. I do not think we will hear anything back as we are still waiting on the seat issue. In terms of service its first 10k service the dealer reversed a BT-50 ute into the front of the car and stated they would fix it. We had to chase for 6 weeks to get this done and even when the bumper was fitted they removed paint from the freshly painted bumper refitting it which should have been picked up on inspection; We are so very over this car and regret buying it we very much want to get rid of it but have a fair amount to payout over the trade in or private sale cost of the vehicle due to Mazda releasing a new model with more features a few more months after this car was purchased. I will be talking with consumer affairs in regards to what can be done eg Mazda footing some of the payout as this car is not a the quality for the price. I would advise to look at other cars out there first as we will hopefully be getting one of the new Volvo SUV's as the quality is much better.
I LOVE OUR CX-9 MAZDA!
Our Mazda CX-9 is a great-looking, comfortable, and well-built seven-seater that feels better to drive than any other big SUV near its price. Its turbo-petrol engine is economical and feels surprisingly sporty. What we like! FOUR STARS Safety, value & features, FOUR STARS Comfort & space, FOUR STARS Engine & gearbox, FOUR STARS Ride & handling, FOUR STARS Technology, FOUR STARS Shrink-wrapped dynamics, FOUR STARS Perky engine, FOUR STARS User-friendly cabin.
Excellent 7 Seater with great styling at a good price
I love the styling, interior comfort/space, fuel economy and the quietness of the car. There is decent space behind the third-row seat which can even fit a pram. The boot space beat other people mover like Toyota Tarago, Honda Odyssey because this car is more than 5m long. The second row can fit 2 children car seats and an adult in the middle. The 2.5L petrol turbo engine is decent and quiet, but it will be better if there is a diesel engine option.
If you want a good looking and comfortable 7 seater SUV at a great price, go check out this great car. I highly recommend it.
Great car overall but there are some small problems.
Performance is good with 3 adults and 2 kids. You can feel the car is working very hard when adding 2 more adults to the back. It is not a proper people mover with .
Handling and corning ability are great for its size and height. Mazda did a good job here. If people are aftering real handling car they shouldn't buy any SUV.
Mazda did a good job with road noise and it is very quiet inside. Much better than the new Mazda 6
It is very reliable and mechnical sound. It is also cheap to run. Much cheaper than the 2015 Toyota Kluger we replaced.
Centre console gets really hot when 2nd air-con for the back is not turned on which is rubbish engineering. Tempertare can reach up to about 50 degrees depending on length of driving time. Mazda's fix is very rubbish by puting better heat shield. 2nd air-con should not generating heat when it is not in use. 2nd air-con should have cooling when geting hot. Mazda doesnt have a proper solution yet.
Piano black interior panels are bad and so easy to scratch.
Problematic NAV / multimedia system before the software updates.
Rear power door is very noisy to open and shut. More noisier when the weather is hot.
Steering wheel plastic fitting is very rubbish and so easy to move the centre picece plastic (loose). But they fix the problem in the new CX-5.
Blind spot monitoring system is not 100%. It works most of time and it wont work properly sometimes. Keep the head checking.
Driver side sunvisor rattles when it is down.
Overall it is a great car for family. But Mazda Australia is not very prompt to fix problems they created at the first place just like the disel problems.
Amazing car!amazing drive
The feel and drive is smooth. Legroom is very good, handling also amazing.
Noise is very less. Interiors look very classy
This car is the best SUV in the same price range
Downside: petrol thirsty , preferred a analog speedometer and the back camera line guidance is not very good
Great car for the money
We've had this car now for 2 months after replacing our Toyota Kluger Grande which we had for several years as our primary family mover. We bought the GT model in AWD which adds a few quality of life features and aesthetic upgrades over the lower grades. I never really bought into the safety features of cars until I had a family and i can tell you, this thing has avoided a couple of potential dust ups already; The autonomous emergency braking (which is available on all the CX9 models) pulled us up when we were cut off by a driver on their phone and one turning out from a driveway and not looking where they were going. Not until you experience this feature for real, do you appreciate how safe this car is designed to be. I joke with my wife that its almost impossible to crash this thing.
The car looks great, drives smooth and is very quiet in the cabin - much quieter than any other SUV we tested in this price range. Middle row can accommodate adults easily, the 3rd row is kids only for long trips or adults for short stints. Boot space is still functional with the 3rd row up, a few shopping and school bags fit in their with ease.
No dramas with the engine and it is quite punchy on the highway and around town when needed.
The only drawback to this car is that it is big, the trade off for being so spacious inside - parking has taken some time to get used to but it has an excellent rear parking camera and the GT comes with front and rear parking sensors. As the car has high window sills, and thick pillars it also has some bigger blind spots but this is negated partly by blind spot alert - you get used to it.
If you are reading this review you are probably tossing up between the CX9 and the other usual suspects - Kluger, Sorrento, Pathfinder etc. We looked at them all but most are just face lifts or slight evolutions from previous models. The CX9 feels like a much more expensive car then its competition and packs alot of features into a car you can get into for a reasonable amount. Plus, its the best looking out of the above mentioned options.
MY2017 model Mazda CX-9 Touring - Fantastic family car, very impressive and comfortable!
Hubby and I purchased this car in December 2017 after our family had oit grown our X-Trail. Purchasing the ne model CX9 Grand Touring was a bit of a, “No Brainer” for us. We have purchased several Mazda’s over the years and have a Mazda 3 (2011) as our family runabout. The only reason we purchased the X-Trail was because we wanted a medium size car, at the time, with 7 seats.
Fast forward 4 years and our family needed a larger vehicle. The car drives like a dream and has plenty of guts with the new 2.5L turbo engine, both around town and on the Highway. The Grand Touring model comes with the leather option which, is very convenient with small kids. Technology wise, it is very user friendly and has everything you would expect from a vehicle of this caliber. We have had the car for just over two months now and I am yet to find a fault with the car or an addition we would have liked. I do a lot of running around with the kids and I have to say that I have been very impressed with the fuel economy on such a big car.
The kids are loving the aircon in the back seats and riding a bit higher on the road. Another feature they love is the auxiliary plug in the middle of the passenger seats, to ensure the IPAD stays charged during long trips. Hubby and I are pretty happy about that too!
If you get a chance to drive the new CX9 Grand Touring, you will see why it has won so many awards and deservedly so.
We purchased our vehicle through Penfolds Mazda in Burwood and as long as we continue servicing with them, we will maintain a 5 year warranty which, we were very pleased with. Overall, we are extremely happy with the CX9 and are loving the extra space to drive around the kids with all their gear.
Been driving for 12 months now. I love the driving experience. Running costs are quite low and it is very reliable.
It is full of great features like cruise control, auto city braking, reverse assist, electronic brakes, sat nav, keyless entry.
I would recommend it to families with kids.
It’s a Dream car, we have rejected Audi Q7 for it.
Absolutely a delight to drive.
Not to mention enough torque and ability to pull a 2plus tonne vehicle.
We have tried allot of vehicles but nothing came close to the cx9.
As much as I hate the badge on them, it’s a dream to drive.
I hate diesels, their pick ups their sound, their ability to cause lung cancer
Great value for money
3 months and 4,000km have done since new purchase. So for so good. It's got very stylish exterior and interior. It drives and handles very well even for me (I drove many sports sedans and coupes recently when I was young). Plenty of power even though there is only 4 cylinder 2.5 litre turbo engine available for such a big SUV (thanks to turbo charger) You can easily take over other vehicles on highways. Average fuel consumption is 8.6L/100km on the clock since new. I live in Adelaide metro area and mainly drive around city. (but remember there is not much traffic jam in Adelaide metro area) I can't say something about reliability as I own this car only for 3 months. Most modern cars (especially Japanese cars) don't have big issues with reliability. Only time will tell about reliability. My only concern about reliability is the turbo system. Mazda's CX-7 has had a lot of problem with turbo system failure. Hope this won't happen to CX-9.
However, there are few down sides on the vehicle especially as a family SUV. Firstly, there is no air vent for the third row and on top of that, air-conditioning power is not as strong as other Japanese cars. Third row occupants may suffer when outside is over 35 degree. Secondly room for third row isn't generous enough. It probably fit two adult for a short trip, but that is it. You can't expect you can have two adults on the third row for a long journey and even for kids. There is also problem with cargo space. You may not have enough room for luggage for 7 people when all three rows up especially for few days of long trip. Also, you'll have long cargo area when 2nd and 3rd rows are fold, but there is height limit due to a room for spare tyre under third row seats. I could easily carry 7kg washing machine with my previous Rav4, but not with CX-9. Finally, even though it still drives beautifully, you can still feel turbo lacks under certain circumstances.
The title of this article is great value for money. I purchased 'sports' trim which is very entree level of 4 badges (sports, touring, GT and Azami) Even though it is basic trim, sports trim comes with satellite navigation, climate control air conditioning, auto folding mirror and most importantly, its got all safety features including emergency stop with auto braking up to 80km/h, blind spot monitoring, and rear cross traffic alert. You can't get this much features with any other entree level models from other makers. (e.g. Kluger or Pathfinder, etc.) If you don't have enough budget, so have to choose entree level trim, CX-9 is the best value for money. Looking for a stylish mid to large SUV with occational use of 7 seats capacity? CX-9 would be perfect car for you, however, if 7 seats capacity is the main reason why you are interested in CX-9, go back and check other cars on the market.
All in all, I'm quite happy with CX-9 as I don't need 7 seats capacity so often, but it is required sometimes. I'm not a racer, but enjoy driving a car and CX-9 is unbelievably following my control despite it is a large SUV. 'Get it for you family, drive it for yourself' this Mazda's catchphrase explains all about CX-9 very well, I think.
Great family SUV!!
So far so good. Love the LED headlights! Great safety features. Great 3rd row seating.
Only cons so far: 1.No auto door lock functions. 2.No rear split glass option. 3.Headlight has to be manually turned on in the rain (my previous vehicle turns on headlight after 7 sweeps of the wiper). 4.For a vehicle of this price, no LED DRLs in the lesser 2 models.
Perfect Family SUV
The 2017 Mazda CX-9 GT (MY18) is probably one of the best value for money SUV in the category of 7 seaters today. Excellent technology combined with excellent handling and performance making driving the car an absolute pleasure. Sleek interiors and finish gives the CX-9 a luxury feel. Also loaded with most of the high end features as compared to the Azami apart from the Adaptive Cruise Control and Lane Dep/Maint Assist, the GT still feels like the top end CX-9. Pretty impressive safety features with active blind spot detection and warning, Traffic Sign Recognition, Speed Camera Warning etc.
Economical on the fuel consumption in comparison with the immediate contender, the Toyota Kluger.
Decent leg room overall and even for the third row seats provides comfortable ride for two adults for local trips.Plenty of boot place with the third row folded down.
Highly recommended for anyone looking for a 7 seater family SUV with a feeling of luxury in this class.
Purchased in October 2017.
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