McGrath

I thought this was a “premium” agency but once again this crew is nothing more than a couple of cowboys in a nice suit. Unprofessional and honestly stupid behaviour with no common sense. I will never use their services again.

Our tenancy became an NCAT case due to poor management and failure to follow tenancy law. A termination notice was ultimately found retaliatory and an appeal failed due to having no merit. Maintenance issues, poor communication and unnecessary… Read more

escalation created months of stress and forced relocation costs. Payment only occurred after Tribunal orders and enforcement pressure. Tenants should document everything and know their rights. Property managers should understand the legislation they operate under. Competence matters.

Beware Gus Camden was very nice n sweet at first. Beginning of 2024 I Received 4 appraisals all giving the same sale price. After appraisal done, he advised me to have rooms painted, lights put in, floors done from his workers $15,000. Said Otherwise he couldn’t get the appraisal price. once I signed everything changed. When I said to him I won’t… Read more

sell cheap. He said the pay later needed to be adjusted. The adjustment was that if I withdraw. I would need to pay $5000 listing fees immediately. He did a 180 & at every chance talked the property down , down turn in the market & gave 1 excuse after the other of y he couldn’t get the appraisal price. Funnily enough it only seemed to b where he was. The other brilliant agents in other suburbs, even cheap ones seemed to b doing week. At times he Talked down to me, was rude, belittled me. Said he couldn’t get the price & wanted to drop it by $250k. I withdrew the house for Auction & lost $5000 in advertising fees. Wouldn’t recommend

Nightmare result. I'm definitely NOT celebrating the sale of my property Their bold figure estimate was $950K - $1,050K and because I was committed elsewhere I was forced to accept $850K. They wouldn't even publish this price, offering many… Read more

excuses as to why this could not happen! Two attempts were made to bill me for erroneous charges! Emails for someone else were addressed to me! I am in a financial bind now, whilst they celebrate another sale. Totally Incompetent. STAY AWAY.

McGrath Bendigo Thomas Hart from McGrath Real Estate Bendigo responded to my request for assistance in selling my rental property to any clients that he may already have on his books looking for an investment property. My request was for a… Read more

quick sale no advertising ($3000 plus) and a minimum not negotiable specified sale price, with guarantees the tenant and his 12 month lease would not be altered and the property was to sold as is (no renovations or repairs unless picked as as major defects during a building and pest inspection.

Within one week (once my solicitors finalised the section 32) the property passed the building and pest inspection and the sale went unconditional with a $20,000.00 increase above my minimum specified not negotiable sale price.

This is the first time that a real estate agent who assured me that they will get the best possible sale price (for the seller) and has actually achieved a better price result looking after the seller (who is the actual client paying the sale commission) and not the purchaser in order to make a quick sale and commission.

At every stage of the sale Thomas Hart kept me informed of inspections, requests for reports and any communication from the purchaser. In fact Thomas Hart provide more communication than my solicitors looking after the sale of the property on my behalf.

The final cherry on the cake was the delivery of a not too shabby drink and, glasses gift pack from McGrath Real Estate Agents Bendigo to my home address.

Thomas Hart and the McGrath Real Estate Agents Bendigo run a very professional, personal and no "nonsense" operation geared to provide their clients the best possible outcome.

We had a very good experience with McGrath. The assigned agent (Sabrina Trajkovski) was always available to answer questions or requests. The contracts were clear and easy to read, and they were always attentive to providing us with appropriate and timely solutions.

services – As a tenant, I’ve been so impressed with McGrath Property Management. Whenever I’ve had a question or needed anything, their team has always been quick to respond and take action. Maintenance requests are handled promptly, and they truly make living here a stress-free experience. It’s clear they care about their tenants, and I always feel heard and valued. I highly recommend McGrath Property Management to anyone.

A pleasant experience – VERONICA DZYUBA of McGrath Double Bay was very helpful with introductory materials and advice for a rental property. I would certainly recommend her, as she is professional, knowledgeable, friendly and understanding. Veronica is the Double Bay McGrath first point of contact for rental owners. Hopefully, my experience with the rental manager for my property will be just as good, and the experience just as positive!

I received today from a representative of McGrath, who identified himself as Anthony (contact number: 0419901911). During the call, Anthony asked several detailed and intrusive questions about my current career and professional background. When I inquired whether he was calling from HR or the reason for such questions, he responded with, “Does it… Read more

matter?” and declined to explain the purpose of his inquiries.

I found this approach unprofessional and unnecessarily secretive. A respectful and transparent explanation of the call’s intent would have been more appropriate, especially when personal or career-related information is being requested.

Given the tone and nature of the interaction, I was left feeling uncomfortable and unclear about the legitimacy and purpose of the call. Professional communication should be clear, respectful, and transparent, particularly when initiated by a representative of your organisation.

I hope your organisation management can train him how to be professional and transparent.

McGrath has cold called using my private information twice in this year, each following auctions of properties (by other real estate agents) in my street. All about making money, and happily abuse their access to property information in order to try to make big bucks off the sales of others. By doing so, they have ensured that I will NOT use them if I do choose to sell in the future.

Our experience with McGrath Estate Agents Parramatta has been nothing short of disgraceful, appalling from start to finish. We discovered sever mould infestation within hours of moving in. Despite reporting these issues immediately and providing clear evidence, the agents did nothing to fix the situation. We were forced to leave the property after… Read more

just 11 days and arrange our own temporary accommodation because the place was uninhabitable. yet the agency showed no concern, no responsibility, and no urgency to help. We later had to take the matter to NCAT, where the Tribunal ruled in our favour and awarded compensation for what we went through. Even after that, the agency’s response has been delayed, dismissive, and unprofessional. Their handling of this situation shows a complete lack of care, communication, and accountability. I would strongly caution anyone against renting through this office or avoid if you are the landlord. If problems arise, expect to be ignored, blamed, and left to fend for yourself. On top of all this, we are still dealing with the landlords who have been extremely difficult throughout this process. McGrath has done nothing to help. Agents in question, Fatme Hallak Property Manager. Emma Shuttleworth Team Leader who took on the case (made no difference). Joel Hollings Sales agent/Partner (two faced, nice to your face. Broken promises). Tamsin Wilson Head of Property Management, did absolutely nothing to help. If I could rate this with minus, we would.

Dealt with Kayla at McGrath Toukley. Confirmed to me in writing that my offer has been accepted with trust account details and then without any notice selling it to another higher offer. Very disappointing. Go to another agent. I will be lodging a formal complaint.

We could not trust Norwest McGrath and their unprofessional team, Kon Stathopoulos Emma, Tamsin, and Brendan and rest. We were stressed every time following up on things that should just be done by the agency by default. It was one of the most terrible experiences of my life.

If I could give a 0 star rating I would McGrath bankstown do not care about the renters never rent through them I have had an issue for three years of a leak and mold and they have not fixed it I have just kept putting the rent up and they palm me off to the strata management of the unit block I am not an owner of the unit it is not up to me to… Read more

follow up with strata management it is up to them McGrath real estate and the owner to follow up with the strata management they have done nothing for three years and the leak and the mould has gotten worse .. I would have liked to have attached some photos back for some reason it would not let me attach any photos of the long standing (three plus years) issue That McGrath Bankstown has not done anything about fixing it

All they think about is profit and squeezing every last cent out of tenants. Just last year, I was saddled with a 19% rental increase & this year they decided to put my rent up again by another 4%. Jacina Zarb is a callous money-hungry profit-seeking cow and has corrupted the lovely landlady I used to have into a similar callous money-hungry profit-seeking cow.

When you rent a place make shore you take photos and save them and when moving leave it in a mess because even if you clean it thay will pay someone to clean it out of the new properties rent money and tell you it was held for carpet cleaning service if you payed it thay will asking for a receipt but and dicking you around for answers and be there fighting get them to fix it !!!!not trust worthy!!!

I suppose this is the only place where McGrath Team Nayak service can be reviewed independently. Everywhere else, it's five stars because he must have paid for it. Please be cautious of this individual's manipulative tricks and cunning behavior. These crowd-gatherers will do whatever it takes to get your money. I suspect that all five star… Read more

reviews are from property owners whom [Name Removed] assisted in selling at inflated prices. There is no honesty or morality in his tactics. To illustrate how he conceals important information, consider his listing for 21 Lyle Street, Girraween, NSW 2145. This property is situated on a triangular block, and he intentionally omitted this detail in the floor plan where the block detail is hidden to attract more interest. https://www.realestate.com.au/property/21-lyle-st-girraween-nsw-2145/

In contrast, McGrath Castle Hill also sells a similar property at 104 Gooden Drive, Baulkham Hills, NSW 2153, where the agent presents the floor plan and land details. https://www.realestate.com.au/property/104-gooden-dr-baulkham-hills-nsw-2153/

[Name Removed] employs deceitful strategies to draw in potential buyers. Please be vigilant when dealing with him; he uses white lies to achieve his goals. [Name Removed], you are from a country that preaches about karma, which is the same principle as the universe. We all share the same root. You may think you are a winner with your trick, but those wins won't last as you don't follow any morals.

We sold our home through McGrath Croydon late last year, and it turned out to be one of the most stressful and unpleasant experiences of our lives. Although the sales agent herself was pleasant enough to deal with initially, the process and tactics felt very coercive and made us feel quite depressed throughout our auction campaign, from… Read more

high-pressure very early on to reduce our reserve price, lack of transparency when it came to signing the auction agreement, ambiguity when it came to agreeing on the final commission that was owed to us (a dispute is ongoing with consumer affairs and VCAT), and lying to prospective purchasers. The worst thing that happened was that we discovered (by chance) that the agent had entered our home outside of agreed times, and without our knowledge or permission (she had a set of keys so she could lock up after opens). This was utterly shocking and unprofessional and completely ended our trust in her. When we confronted her, she admitted and apologized. When we complained to the McGrath Director, he was very haughty and dismissive, and it felt like he could not care less. McGrath Croydon (particularly the main Director "selling Croydon" on all the local billboards), made us feel very dispensable, and severely lacked any skill, compassion or professionalism when it came to dispute resolution, or taking any responsibility for their mistakes or misconduct. They say to never come between an agent and their commission, and sadly, this rings very true for McGrath Croydon, as in our experience, they epitomized all the negative stereotypes of this industry. We are pursuing our commission dispute through official channels out of principle, and airing this review, as our grievances were completely dismissed and minimized by McGrath, when they were given ample opportunities to address them in a professional manner and offer a mutually agreeable solution. We feel that agents like this continue to get away with this kind of deplorable and totally short sighted behaviour, tarnishing the reputation of the whole industry, because they know most people can be bullied, bamboozled and gaslit into submission. Steer well clear of McGrath Croydon, and indeed it seems like most of their positive reviews (if genuine), are only for their rental arm. Most people can likely do a much better job in selling their own home, and avoid the stress, degradation, and cost of dealing with incompetent and dishonest “agents.”

If you are looking to rent your property in the Paddington area, here is my review of one agent. We were working interstate for about five years. While we were absent, we entrusted our Auchenflower property to McGrath Real Estate, Paddington. We were very disappointed with the standard our property on our return in late November 2025, twelve… Read more

days after the tenants vacated. There were a number of issues that were brought to their attention at that time – most of which have not been fully addressed. • The back-door clip was missing – despite McGrath’s claim, this is clearly not a maintenance issue. There was a solid clip there when we left the property and it was missing. Clips do not disappear due to lack of maintenance. Replacement cost $12. • I also have issues with the standard of the exit condition report. The property was clearly not professionally cleaned. Blinds are dirty, some windowsills had not been cleaned, there were cobwebs above the back door and around the back deck etc. The downstairs outside area had ingrained dirt – despite McGrath’s claims, this not from any recent weather events. • The yard and gardens were unkempt – there were palm fronds that have plainly been there for months, if not years. Despite McGrath’s claims, the weeds in the gardens were more than 12 days worth of growth. There was an intrusive vine growing all over the front gate and fence which since has been partially removed. A couple of gardeners arrived and cleared a lot of the mess; however, the job was not completed. Since then, I have personally filled more than two green bins with palm fronds and assorted garden weeds and waste. • The yard was infested with spiders. The lease is quite clear on this – It states that the tenants are “To keep the premises free of rodents, cockroaches and other vermin …” It appears that no pest control was performed for years. We had to engage a pest control firm to clear them at the cost of $484 • The shed roof was filthy – and still is. The gardeners who attended earlier stated they would return to finish the gardening work and clean this. We have not heard from them since. • The garage was not cleaned. I understand that there might be leaves blown in, but the floor had ingrained dirt. I note that this was not part of McGrath’s inspection report. It didn’t look as though it had been swept in months. I have since cleaned it properly. • The upstairs ensuite shower door is faulty – we found the missing part in one of the drawers. This has since been fixed. • There were light bulbs that needed replacing. Over the years, we have expended a significant amount to have this property looked after properly and McGrath has failed to do so. It appears that the yard and gardens were not inspected post-tenancy. The house was not thoroughly inspected. All in all, we are very dissatisfied with the service from McGrath. It appears that, when you no longer require their services, all professionalism ceases.

Our experience with this agency was extremely frustrating and unprofessional. During our tenancy, the property managers changed three times, and no proper records were kept, leading to unnecessary disputes and a waste of our time and money. We were forced to prepare for tribunal proceedings due to the agent making unreasonable claims, which were… Read more

simply accepted without proper review. As tenants going through a difficult period, our situation was not handled with any care or consideration. We had to urgently find a new property, causing major inconvenience, especially for our children’s schooling.

Instead of acting fairly, the agent attempted to impose unfair bond claims on us, which were upheld at the tribunal. While we are relieved that this ordeal is over, this agency needs to take greater responsibility and act as a fair intermediary rather than showing clear bias. I would not recommend their services to anyone looking for a professional and ethical property manager.

Unpleasant – They give you an app to apply for rentals it appalling I can't work it how can I apply for a house I want another option been quick enough to take my money for the last 6 years so please fix this mess

The best real estate agents in Berowra NSW – Ingrid and Alison at McGrath Estate Agents are the most amazing real estate agents in Berowra. Both worked their tails off to get our house sold. They couldn't do enough to help us get a great price for our home, working with us all the time to suggest new approaches and new ideas. They are also 100% professional, ethical and easy to work with,… Read more

not pressuring us like some other Berowra real estate agents we approached but decided not to engage with. Could not recommend Ingrid and Alison highly enough. You won't be disappointed and are probably missing out on the best sales expereince with other agents.

Incompetence and rudeness – Geelong McGrath......I was renting and my property manager was [Name Removed] sleep. She was rude, incompetent , never ever got things fixed without rude, intimidating, and incorrect emails back. I've never ever experienced such a childish , incompetent agent in my life. Never rent a property from her or McGrath who also don't listen to legitimate complaints about their staff. It's a joke.

Disgustingly unethical – Just disgustingly unethical. Threw my son out of a lawful tenancy, then lied in the tribunal. Happy to say that as I can prove it. We know [Name Removed] from the Balmain office reasonably well, in fact she sold our house, but now on the eve of moving back to Sydney I will spend my life damaging their business the way they have damaged my son.… Read more

Disgusting, unethical, repulsive, greedy, incompetent ugly wenches the lot of them particularly [Name Removed] the head of corporate property management, who is the licensee of the agency that threw my son out. When I get back to Sydney, I’m waging war on McGrath and their corrupt agencies.