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MCN Plumbing Services

MCN Plumbing Services

 Verified
MCN Plumbing Services
3.2

25 reviews

Positive vs Negative
62%38%
Customer Service
3.7
Timeliness
4.0
Job Satisfaction ?
3.8
Rates and Fees
3.1
25 reviews
Jane
JaneVIC5 posts
 

Promoted $0 call out fee, Quoted repair expensive and opportunistic pricing. Recommended replacing all parts inside the toilet cistern (dual flush unit and inlet valve over $1,000), without testing or explaining to me where the leak was coming from.

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Kev M.
Kev M.VIC
  Verified

Jeff was super efficient, friendly and there were no hidden costs. Highly recommend.

Amey
Amey
 

If I had an option, I would have given negative star for these chaps. They had no intension to help the customer. Just want to charge for the job which is not done at all. Hot water in shower issue was fix by the guy on Airtasker in half the price and these MCN staff just change the taps and charge 500$ and blaming on the internal fault and… Read more

quoting 4k for repairs. Do not fall for the zero call out fee marketing. Absolutely useless service. Stay away from them. They are just sweet talker and absolute waste of time and money.

Paul T.
Paul T.VIC
  Verified

ovrerpriced by 800% for job. quoted for repair in sandy soil for possible replacement of water pipe from meter to dwelling using methods not used and machinery that was not needed. only 3 mtrs of pipe work replaced. total cost in excess of $4000, demanded 10% before start and full payment upon completion. Only when I returned home found the small… Read more

repair done. have had senior management out to discuss this rort and with his agreement to investigate this. [Name Removed] had agreed to rectify the costs but for past month cannot get him to reply to my many calls. seems vcat is the only answer.

Doreen Brown
Doreen Brown2 posts
 

Excellent service and professionalism – Kent provided a prompt, friendly and a professional service when attending to plumbing issues in my bathroom. He informed myself of the issues and options and got the job done proficiently.

Valli Arunachalam
Valli ArunachalamVIC2 posts
 

Plumbing Experience with Ken – I recently had some plumbing work done and am thoroughly impressed with Ken's service. He was punctual, professional, and highly skilled. He quickly diagnosed the issue and explained the necessary repairs clearly. The job was completed efficiently, with no mess left behind. I also appreciated his transparency in pricing. Overall, a fantastic experience, and I would highly recommend him for any plumbing needs!

Lois
LoisVIC6 posts
 

Way too expensive – Way too expensive, pushy sales strategy (tried to sell things that weren't required) and work only ordinary.

gurdeep23sandhu
gurdeep23sandhu
 

Terrible experience and costly quote – Terrible experience, for heating unit repair.. they took money from me and on requesting to cancel this service immediately next day not to proceed till date they never returned my money which I paid them Jul 2023. They wasted my payment of $500

Pete
Pete3 posts
 

Quote – Crazy expensive quote to plumb fridge to allow filtered water distribution

Bob
Bob
 

Prompt and Well priced service – Honest appraisal and immediate service, I couldn't be more pleased with MCN, Joe's, help in fixing the problem. I thought it dripping taps, but the taps needed replacing, which were done so on the same day. You just couldn't get better than this service.

Nidal asmar
Nidal asmarVIC
 

Great plumbing – There are on time nice prices every professional and clean work I was so happy with the work thank you

duc n.
duc n.
 

drain blockage – no one perfect . i had trouble but after i talked with the manager Chris. the trouble solved , so both sides happy, encourage anyone has trouble , try to contact Chris info@mcnplumbing.com.au

Hannah C
Hannah CVIC
 

Great company, highly recommend – These guys are great. Called them out to fix my leaking gutters and they had it repaired straight away. Cleaned up all the rubbish for me. Very honest. Highly recommend the MCN team.

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Kelly
Kelly
 

Friendly staff who know what they are doing – The service was really quick and these people where so friendly when they came out I had rick and nick where a great team very punctual well mannered and experienced plumbers they done a amazing job highly recommend Mcn plumbing!!

Bron
BronVIC4 posts
 
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

Prompt response and reliable workers – MCN did the job in a very short time frame. The workers did an excellent job making a heater compliant and safe. I had no time to get other quotes so I paid more than I expected for the job. However, they helped me within a very tight time frame and I was very grateful for their work. Friendly workers and efficient and skilled.

Andrina A
Andrina A3 posts
 

RECOMMEND THESE GUYS – Had Jack from mcn plumbing come out for a leaking kitchen tap. He was on punctual and clear to me as to what the problem was and fixed it then and there.

Evan
EvanVictoria
 

Too Expensive , I think – Honest/Reliable did the job perfectly. Gave me a price before starting the job. Due to an emergency, I had to accept the price. Price was expensive to the job they did.

John weston
John weston
 

Thanks to the team – Had the guys at mcn plumbing to repair my shower tap. Came on time, fixed it for $140 when I was quoted by another company $700. Highly recommend this company.

Amanda
AmandaVIC
 

Dreadful disaster – The star is for turning up on time. Paid $1200.00 and block worse than ever. Major damage with flooding through entire back garden. Damaged furniture due to this. NOT recommended

paulhalo
paulhaloVIC
 

Excellent work – Thanks MCN team for fixing the drain pipe with tree roots using epoxy. Much appreciated doing the job in an emergency over the weekend!!!! I will sure refer to my friends.

Julie Piotti
Julie Piotti
 

Exceptional experience – I can't praise this company enough! They were courteous, professional and clean. I had quite a large job performed early this year and was extremely happy. I called them back for another job and once again exceptional service. Thankyou Daniel, Chris and Kelly in the office.

Happy customer
Happy customer2 posts
 

Excellent service – Joe was punctual and obliging,his communications were clear and friendly. He completed the job(tap renewal kitchen) we were very happy with him and the company in general.Cost reasonable as a new tap was required. Highly recommended...A.Edwards

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Johann Brandstatter
Johann BrandstatterVIC4 posts
 

Robbery by adjustable spaner ! – You'd call this company in an emergency only.The simply change of a valve, this includes the time spent to arrive at the site, the shopping for the valve and the installation of the valve, was done within an hour. The valve itself costs between $ 09.00 and $ 14.00. The price charged for this simple installation - almost $ 600.00 !!! ( Six hundred… Read more

dollars ! ) If this is not plain, brazen robbery - what is ? Get another plumber - ANY other plumber !! One star only - no minus rating available !

John G A.
John G A.VIC3 posts
 

Vampire-plumbers – Extremely expensive and unreliable. I was repeatedly assured that the job was going to be done by one specific plumber, who already knew all the details, and instead, and with not even any notice or excuse, they sent someone else. Rushing to complete the job, with a taxi meter implanted in their brain. Job was quoted and agreed with the boss, who… Read more

came and inspected everything, and then they found out it could not be done according to what he said. So after a couple of times they were gong back and forth to buy what they thought they were not going to need, and the job was taking more of their (and my) time, they even had the courage to tell me that that job was supposed to be a 10 minutes one. For more than $800?? At the end the hob was done in a totally different way from what agreed, with a horrible result. Also they did not provide the Certificate of Compliance until they were threatened of being reported. This is a new race of young vampire-plumbers, who don't care of people, circumstances and their own word; they only smell your blood and suck it as much as they can. Stay away!

Tina
Tina
 

Excellent Service – Chris & his team are very professional and provided the best and most affordable service. I would highly recommend. They are honest and hard working. Excellent plumbing work at my place.

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