Melbourne Cheap Movers
Verified62 reviews
Our business used Melbourne Cheap Movers for an office relocation within Melbourne. I was worried about downtime, but they planned everything properly and stuck to the schedule. Desks, chairs, computers and files were moved carefully and placed exactly where we needed them. The movers were respectful and worked efficiently without causing disruption. The move was completed in one day and we were back to work quickly.
I had a terrible experience with this moving company and would strongly advise others to avoid them. The workers spent an excessive amount of time on their phones and moved incredibly slowly, which is especially frustrating given they charge by the hour. They were also careless with my furniture, leaving me worried about damage throughout the… Read more
move.
Despite repeatedly stressing that they couldn’t be more than one hour late due to the limited booking window for the building’s moving lift, they arrived 2.5 hours late. This caused significant complications and added completely unnecessary stress.
To make matters worse, they demanded full payment before unloading the truck and then overcharged me. When I contacted the call centre for support, the staff were rude, dismissive, and highly unprofessional.
Moving is already stressful enough. You don’t need a company adding to the chaos with poor service and unprofessional behaviour. Their hourly rate may look cheap at first, but because they work so slowly, you’ll end up paying far more than expected.
Avoid this company at all costs.
Reviews with attachments
Hard working careless – Sure, they are hard-working guys who come and move your things. Here are my issues: there is not one furniture item that has not been scratched or dented. The most frustrating part is that they damaged the baby cot. At first, it looked like just one part was scratched and got displaced. They offered me a small discount. But once I took the cot… Read more
apart, it turned out the bottom part is busted in two places, a wheel from the bottom drawer got ripped out, one side of the mattress frame is broken, and parts are just missing. I emailed and called, and was told the complaint team would get back to me. A few weeks on, nothing happened, and we had to go and buy a new cot for our baby. So, if you do not mind dents, scratches, and broken furniture, these are your guys to use.
After posting this, someone contacted me from the company. From the start, I was told that they are a successful company and the driver who did my job done 80+ jobs for them with no complaints. I was told that I am lying and that I broke the baby cot when I took it apart and I signed the report at the end. I did sign the report, but I told them how was I supposed to know that other parts are broken which are behind panels. I can only go by what I can see with my eyes. Again, I was told I am making this up and trying to scam them for money. I asked to speak to a supervisor and I was told there is none. After a while, I was put on hold and they offered me an additional $150 as compensation. The cot cost $500 and I offered to send them the Ikea receipt for the new one we bought. They said they don’t care, I am lying about it all, I broke the baby cot and then she told me they are closing down soon and not using the drivers anymore??? The verdict is, if you use this company, make sure to disassemble all furniture parts in front of them and note down any damage they have done during the move. Be prepared to be called a liar if you find some damage, because you have to prove there was no damage before or it was done when you took it apart. The complaints lady who spoke to me was speaking very fast and clearly had a well-learned speech ready for complaints.
Great work – Nice work hardworking professionals highly recommended Ashu and Nishant great team
Professional and friendly – Grewal and his worker is very polite and friendly with us they fitt over huge stuff in one trip amazing work done today i would try again in future
Very professional – Grewal and his helper is very polite and move all stuff safely in one trip without the single damage
Very punctual and fast – Grewal is very humble and stack my all stuff in very good manner and he is very polite and friendly
Positive reviews
On time, efficient and friendly – I was moving out of the family home and into a 1 bedroom apartment on the first with no lift. It wasn't easy and I had a million boxes and the stairs to my apartment has a corner. They were absolutely fantastic, really friendly and just got the job done. The price was considerably cheaper than many other companies but I got a wonderful service. Highly recommend!
Lifesavers – Outstanding movers in Sydney. Efficient, considerate, approached a problem with moving the bed as a challenge and extremely careful with both properties. It was a pleasure and made a stressful moment one of ease. I couldn’t recommend enough
Very good – The movers were punctual. The move was really large - filled a large 10 ton truck. The whole move only took 51/2 hours to the next suburb. They did a good job, over all I was very happy however one drawer was broken from a chest of drawers.
Negative reviews
DO NOT HIRE this Company – The joy and excitement of moving to a new home should be a life-affirming experience. However, my journey was transmuted into a living nightmare, courtesy of MCM Removals, and it's my moral obligation to vehemently warn you against making the same mistake. MCM Removals, in a colossal misrepresentation of professionalism, employs external… Read more
contractors for their services. On the day of my move, their team arrived almost an hour late, thereby setting the stage for the ensuing chaos. Once the truck was loaded from my townhouse, they proceeded to my new apartment.
The true horror began upon unloading. The team informed me that my couches were 'too heavy' for them, suggesting that I scrounge up an additional 2-4 people to help with the stairs (the couches wouldn't fit in the elevator). When I rightfully reminded them of the extra $50 stairs charge stipulated in our contract, I was met with a dismissive call from an MCM office representative, who haughtily stated that the 'boys' couldn't be forced into tasks they didn't want to undertake. My options? Either find additional help or leave my couches stranded downstairs.
To add insult to injury, they had the audacity to demand upfront payment for an uncompleted job. When I stood my ground, they retaliated by holding my belongings hostage, sitting in their truck for an hour. Consequently, I was left with no choice but to call in three additional helpers to finish their job, a job I had already paid them for! Moreover, they resorted to the deplorable tactic of intimidating me with the potential drive-off with my possessions. In an outright display of coercion, they suggested that I would be obliged to pay them an extra sum just to secure the safe return of my own items back to my home.
Their shameless behaviour didn't stop there. They demanded payment for their lunch break, numerous leisure breaks, and even their insolent downtime in the truck. While the contractors gleefully blamed the company for their abhorrent service, MCM was more than eager to deflect the blame onto their so-called 'contractors'.
This, my friends, is the absolute reality of dealing with MCM Removals: a perfect storm of incompetence, lack of responsibility, and an utter disregard for basic customer service. I implore you to think twice before entrusting them with your moving needs, lest you want to live through a moving horror tale like mine.
Terrible company to use for work relocation – I don’t recommend using this service if you’re relocating for work. They failed to deliver on time and caused me to miss work. They also invoiced me incorrectly and made it hard to get reimbursed by work. They charged 700 for moving 3 boxes which is too much for the low quality service they provided. They used third parties for pickup and… Read more
drop-off which added to the cost and confusion. The only positive thing is that my boxes arrived without major damage.
Find out how Melbourne Cheap Movers compares to other Furniture Removalists
Know better, choose better.
Overcharged by $360, harassed and refused to refund – Charged me an extra hour $210, another $150 for hard access fee (which there was none), harassed me on the phone, demanded cash payment, then wouldn’t return my belongings, making my child terrified. Took ages to do everything, then a detour that took them 3x longer to arrive. When asked for compensation kept harassing me with phone calls and… Read more
abusing me on the phone. Absolutely abhorrent service. A 3bdrm apartment ground floor to ground floor move 12km apart (with everything well packed by my former Removalist father, and all boxes lined up by size) costed $1,840!!! Save your money and nerves. These people are dodgy. And I can’t even begin to describe the harassment and abuse that followed.
Recent reviews
Efficient and flexible – Appreciate the two gentlemen who moved my unit on Tuesday 20/08/2024. Very efficient and flexible. Appreciated constant communication from Alisha in office keeping me up to date with the driver's while eneoute. Recommended 100%
Very quick – Grewal and his jockey both are very friendly and helpful they finished my job in minimum hours
Perfect – Highly recommend nice work. Professional and fast Ashu and nishant polite and great in work.
Movers – Not recommend, they are very slow, they do not deserve the money paid for them
Mcm Melbourne – The guys is very quick and friendly I recommend this to all
Very polite and fast – Grewal is very humble and professional and fit all the stuff in one trip as well as helped in dismantling the furniture
Excellent service – Grewal and his helper take all stuff covering with blankets and cling wrap in very safe manner
Good move – Had a 1 bedroom apartment move. Loading into the truck was professional and had plenty of blankets/padding for fragile items. Had to do 2 trips due to size of truck but overall good service
Find out how Melbourne Cheap Movers compares to other Furniture Removalists
Know better, choose better.
The best movers – The grewal and other guy are very professional and fitted all the stuff in very good manner in the truck using the blankets
Melbourne Cheap Movers – This is very good and helpful I like it use next time
The Removalists – The Removalists came promptly,& they were careful & efficient at doing their work
Amazing service highly recommended – Very professional Aashu and nishant. Amazing service highly recommended. Well done guys
Melbourne – These guys are fantastic and the good cheap removals in Melbourne
Melbourne cheap movers – This is the very cheap and best in the Melbourne Australia
Melbourne cheap movers – Melbourne cheap movers every time good company and the guys is very good Show reply
Super quick and easy! – Super lovely people! Really quick service! Good prices, would move with them again!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.