Melbourne Cheap Removals

Do not use – The good reviews are bought- don’t listen to them. Don’t use this company. They won’t be transparent with delivery times and you will never get a truthful window and you’ll be waiting every day and they’ll never turn up. I had to beg and call every single day until they finally actually delivered it. They won’t be gentle with your stuff (I’m so… Read more

lucky my stuff wasn’t broken compared to what other people have experienced). The amount of times they told me their trucks needed a service or broke down is crazy, they shouldn’t even be roadworthy at this point. They will expect you to pay before you can even see if all your stuff is there. They don’t care. They wouldn’t give me my stuff until I took my reviews down about the bad service. Terrible company.

They threatened to keep our belongings if we didn’t pay and I told them I wouldn’t pay until I saw everything working and in my house. Tvs were laid flat, boxes chucked. No care. They go by several names. Oz Cheap Removers, Melbourne Cheap Removers, Super Cheap Interstate Removals. Avoid them. Do your research, pay more, or hire a van and do your move yourself and get transit insurance.

Beware and avoid this company – They were dishonour people. Very unprofessional when moving heavy stuff and chipped tiles in my apartment, twice. They also lost my furniture parts. No powered tools so very slow in dissembling/assembling and deliberately stretched out the time. Unfortunately I have wasted my time and money on them. Should have checked their reviews before booking.

Champion effort! – I had recently stored my furniture in a friend's garage in Doncaster before eventually finding a new home in Rosanna. Great location for me but a nightmare task for those physically moving my stuff! The two guys from Melbourne Cheap Removals were fantastic! They actually started this job at 7.30am in the morning, loaded their truck with my… Read more

furniture, drove to Rosanna and began the enormous task of moving heavy furniture (and a load of boxes) up two long flights of stairs WITH NO LIFT! This herculean effort took them 7 hours and no doubt took them 7 days to recover! It was a massive job and they did it brilliantly! Thank you so much. Now that I'm in the middle of unpacking and moving my furniture around, I can't believe they managed to do this on their own. A truly excellent job!

Awesome job by rock and ready perfect timing and reasonable cost – House was two bedroom house its like 15 minutes drive and start and finish within 4 hours which is great.

Efficient and careful – They were Very quick, and my stuff was well stacked. All of my possessions were looked after, and they were very accomodating. Friendly service!

Hidden costs and slow – I wish i did a more thorough search of the reviews, their name was very similar to another company which had decent reviews. They were slow which stretched out the time and had a quite a few “extra” hidden charges - like the driveway being a longer walk as my place was a unit (no stairs), or the lunch break even though that time has been included… Read more

in the hourly rate. Ill give them a star for being on time, and communication at the start seemed professional.

Melbourne Cheap Removals - THE WORST! – They were on time, and even used some old used boxes they had to pack my stuff - great! Once we arrived at my new place: 1. notice the washing machine wasn't empty, hence they damaged one of the hoses which I had to pay $189 to replace 2. they broke my tall ficus plant in half, and never even said sorry possible they couldn't fit items upstairs… Read more

hallway hence, there were a few items left outside on the curbside 3. a few of my items were marked or damaged 4. last, after they charged me, they came back to charge me an additional $300 for USED boxes, the nerve.

Strongly recommend you don't use these guys. They are not professionals.

Do not trust this company ! Bad news no integrity, dodgy brothers inc – Company states it’s business is in Kilsyth, so I engaged them to collect and remove my belongings. Drivers turned up late and denied stating that that they were not late, secondly they came from somewhere across the other side of Melbourne which meant I had to pay more for their time to my job. I explained that I had a two bedroom move and needed… Read more

a truck that could do the job, the truck was too small and a number of items had to be left behind. Travel time was basically a joke, excuse after excuse about how far the travel was ( 2.5 hours) I was charged for travel to my place from their depot ( across the other side of Town ,)another 2 hours, then another 5 hours to move, then according to he driver it took longer, another 2 hours. While booking this company I paid a $300 deposit which was to be taken off the final cost, this did not happen. When I rang to ask for it to be returned, I was met with mumbo jumbo, and confusion, the driver isn’t here, the manager is not here. A box which I had packed was labeled alcohol, the box is missing, a cost of about $350 If I could score no star rating I would. This company is bad news

Highly recommend Rajbal and Sidhu – This Removal company is very accommodating and works hard to get your business. The two men who did the move from NSW to VIC for me were Rajbal and Sidhu. I found both men were really courteous and simply hard working. I am aware of a number of negative reviews posted online here, but my overall experience with this Removal company and… Read more

particularly with Rajbal and Sidhu were highly positive and I am extremely happy with these two men's work.

Be respectful of the men in return and be considerate of the heavy work they do, the long hours on the road and the many continuous days that they endure away from their loved family.

Honesty, I would request my booking to be with these two men if I was on the move between States again.

Do not use this Company – 17 Months ago I used this company and they were excellent. However I hired them to move again last week and to say I’m disappointed is an understatement. I paid $660 to move half a house of furniture to a location 10 minutes away. The driver was 60+ and a smoker which wouldn’t bother me except when I’m paying for his cigarette breaks. The other… Read more

worker was constantly getting phone calls and chatting on his phone and was at one stage lying down in the back of the truck resting. I don’t think neither of them were really fit enough to be removalists. They said they couldn’t move my office desk, yet my husband and I moved it ourselves the next day. When I called the company and said I wasn’t happy with the service or the price because it had increased $400 in just 17 months, the rude lady on the phone said unless I had video proof of them talking on their phones or taking breaks, there is nothing they can do except give me a 5% discount on my next move. Needless to say I would never use this company again.

*update the company contacted me and said they could refund me only $100 and give me 10% off my next move. They also asked me to remove this review in exchange, which I did initially. However I never received my $100 refund that they agreed to. This company is beyond dodgy and I would never recommend them to anyone.

Dishonest time wasters – Wish we had read reviews too. Terrible experience. Job took two days instead of one and double the cost. In order to get it finished we had to hire other workers at dispatch site for a few hours to make sure it was finished. Arrived late, lazy workers first day. Very stressful experience dealing with arrogant owner whose comment was 'it is what it is' when they were over 4 hours late.

DO NOT HIRE THESE COMPANY! – Make yourself a favor a DO NOT hire this company for your moving. Why? - They come late. - They really don’t know if the truck is big enough for all your belongings, driver knew from the beginning that no everything was gonna fit, he didn’t tell us anything and left 20% of our boxes behind. - they don’t bring their tools. We provided the tools… Read more

to deassemble furniture. They forgot the tools in the previous house so they couldn’t reassemble everything properly in the new place ( we had to adjust everything) - calling expecting for a solution, and their only solution is give a discount in the next job ( after today there’s no way I hire these people again) - Guy on the phone ([Name Removed]), zero empathetic and poor customer service!

I have moved 3 times for the past 4 years, haven’t got new furniture and a job for 2 bedrooms, 1 bathroom apt took 6 hours! Way too much time.

This is the WORST company I’ve dealt with before!

Never again – Worst removal experience of my life. Apart from the ridiculous stuff up on the pick up point for our piano from a storage unit through to demanding cash in hand for the balance...Um No! I'll do a bank transfer, then demanding I find bricks to raise the level for the first step...despite having photographed the steps 2 days ago...who has bricks… Read more

handy??? Then when requesting they wear masks in my house they then tried to tell me it was too hot. I said sorry I'm immunocompromised, one guy thought this was hilarious...I called him out on his poor attitude and masks were worn, but not without a lot of coughing going on whilst inside our house. They then left the piano a metre from the wall. Also My husband had to do a lot of the heavy lifting as laughing man didn't have the strength.

Should have checked reviews – Misquoted crap charges. I was in a rush to organise my move and made the huge mistake in hiring these guys. The movers themselves were prompt and careful but sprung dishonest charges. Prior moving I confirmed x1 base travel fee and the rest would be 55$/ half hour. When Lucky turned up he said it was x2 base to base. I confronted whoever it was on… Read more

Lucky's phone who babbled on and seemed to agree to his own original terms. After my move was done (just took over an hour), he said it was a 2 hour minimum payment. Dodgy. The email sent prior says nothing about 2 hours minimum or x2 base travel payments!!!

Rip off – From all communication they mentioned they were charging 55 per half hour and another 55 to come to me.the job took 1 hour Once the job was complete they said they need to be paid for 2 hrs minimum. Nothing in their communication stated this, on top of that they tried to add another 55 to table from house to house. Nothing was said about this… Read more

either prior to hire and in email communication only mentions 55 per half hour. Don't hire they are a pain in the butt

Please avoid at all cost! Cheap is not worth it – 3 bedroom townhouse move over a small distance Cancelled our job at last moment coz of rain. Sent a smaller truck than requested the next day . People lacked experienced and kept on complaining to us for a lot of stuff. I told them I had requested a bigger truck but that was not sent. Such a bad experience! I have burnt my fingers hope no one else does. Wish I could sue for mental stress they caused.

Stay calm and relax, we will show up at 630pm for you 2pm appointment!!!!!! UUUMM NO YOU WON'T! – Booked in for a 2pm removal for a medium sized load. They tried to counter and say turning up at 6:30pm was reasonable because my job wasn't too big and that I should "stay calm" and "relax" when I told them that was completely unacceptable. I gave them an opportunity to call back to make arrangements to recommit to the original agreement and they… Read more

didn't call back. I made arrangements with a competitor - "iMover Relocation Group" and called back to get my deposit back, and they refused to. SHOULD HAVE READ THE REVIEWS FIRST TO AVOID THIS COMPANY!" Silly me, but please don't fall victim!

Stay away from these asshole! – Stay away! They will delay your job without even bother letting you know, (more than 4 hours delayed!!!) And outsourcing your job to the others, leave your valuable items to random outsourcing people!

DONT HIRE THEY ROB YOU – About a month before I was due to move home I reached out to this company and obtained a quote offering for them to come and view the contents of the home but as this was a big planned move I went out of my way to plan and budget the relocation so everything went to plan hence the reason why I sent an extensive detailed email listing everything… Read more

that needed to be moved even down to The storage shelf in the garage. I was responded to with an emailed fixed quote stating that this quote included all fees and charges for the entire relocation. I immediately booked and sent them a $100.00 deposit. On the day I received a telephone call and hour before they were due to arrive letting me know they were on their way.

The two men arrived on time in one truck as quoted, One of the men came in the house and wasn’t even through the entryway when he immediately said to me this job is going to cost you double now as we will need more time, taken by surprise I questioned him asking what was going on what was he talking about as I was finding it hard to understand without even doing the contents of the house he walked in with what I now know was the intention to immediately double my originally quoted price when I started to question him he started to stutter and didn’t know what to say he turned around and walked away from me and made a phone call. He began to speak a foreign language that I did not understand and after about a minute of speaking on the telephone he walked back over to me and said we will do it for $150 extra.

Again I question why they want to charge me extra and they said that the job is going to take longer I mentioned the fixed quote in an email and showed the young gentleman who has proceeded to tell me if I wanted to job done I will have to pay extra in cash and when I questioned getting an invoice when paying this cash he said they don’t give invoices at the job they get emailed to the customer after the jobs complete. In my eyes that are set alarm bells off. I told the young man I’ll telephone myself and find out what’s going on and when I want to do so he also made a telephone call again speaking in a foreign language the gentleman on the telephone told me that I have not given enough information and therefore they gave me an incorrect quote and I’ll have to pay more money.

I went on to explain to this gentleman that I sent an itemised email detailing the items that needed to be moved after I suggested someone coming to the house to give me a quote and was told that wasn’t necessary with [name removed] and then went on to then tell me all I had to pay was an extra $100 more and they will do the job at this point I was starting to freak out as I had everything organised for my move and my furniture and personal belongings had to be out of the house by the end of that day. I ended up agreeing to pay the extra $100 cash because I just needed the job done and we had already wasted half an hour trying to figure out what was going on I didn’t have any more time to waste after I hung up. I went outside to the gym then in the truck to tell them that I’ve just spoken to [name removed] and he has given the go-ahead for only $100 extra before I could even say anything the young gentleman I have been dealing with the second gentleman never spoke to.

I ended up agreeing to pay the extra $100 cash because I just needed the job done and we had already wasted half an hour trying to figure out what was going on I didn’t have any more time to waste after I hung up I went outside to the gym then in the truck to tell them that I’ve just spoken to [name removed] and he has given the go-ahead for only $100 extra before I could even say anything the young gentleman I had been dealing with the second gentleman never spoke The gentleman I have been dealing with went on to say that I had to pay $200 extra an hour cash only and they will proceed with the job immediately you can imagine my now frustration and confusion and my state of mixed emotions I told him my conversation I just had on the phone with [name removed] but the gentleman I have been dealing with went on to say that I had to pay $200 extra an hour cash only and they will proceed with the job immediately you can imagine my now frustration and confusion and my state of mixed emotions I told him my conversation I just had on the phone with [name removed] and as I had left my phone on the kitchen bench I want to walk back inside to get it as I’ve had a gut full and told him to wait I’ll get my phone I will call [name removed] back and we can all hear what’s going on.

I went inside and grab my telephone and by the time I got outside again the truck and those two gentlemen had left they had proceeded to drive down my street and I watch them drive away. At this point I burst into tears I have no idea what to do what was going on or how I was going to relocate household worth of items as it was now nearly 2 o’clock in the afternoon and I needed everything moved by the end of the day I was very much so left stranded. I telephoned back again in tears because I was so upset trying to figure out what was going on and why this is happened to me and I audio recorded the conversation as I had a feeling I was going to be ripped off I had already paid them a deposit, The gentleman was rude abrupt disrespectful making accusations stating that the two gentlemen that arrived at the house didn’t feel safe around me and had to leave... two men felt unsafe with a young woman on her own questioning giving them extra cash without a receipt... I asked for my deposit back and was told that I had to send an email request in my deposit back and I’ll refund it it wasn’t until the next day I sent that email requesting my deposit back as I had to quickly re-organise high movers as I was left in the lurch therefore having to pay the new movers more money understandably because of the late notice and I was lucky enough that I was able to find someone who is available to carry out the job.

It has now been nearly 3 weeks since the incident and I have sent three emails asking for my deposit to be refunded with no response and no refund I am absolutely appalled that this company finds it and acceptable standard of customer service to intentionally life cheat and scan their customers not only is moving house stressful process enough as it is customers rely on this company to honestly and safely handle their personal items and possessions. I’m a fair person and understand that sometimes things take longer and Jobs can be under quoted however as a business owner myself if you’re prepared to give a quote without physically inspecting then be prepared to stick with it. I honestly believe that something dodgy was going on and that they were intending take cash from me for themselves because why else will someone give you a quote then proceed to demand more money in cash only without providing a receipt on the spot. This company has stolen $100 from me and refuses to give it back and after the customer service I received on the day I’m taking the time to write this review so other people in a stressful time like moving home don’t have to deal with an additional stress dealing with such an unprofessional business such as Melbourne cheap removals. I am going to proceed to file a complaint with consumer affairs as no one deserves to fall victim to a scam when all they are trying to do is seek a professional service. DO NOT RISK IT!

DON’T HIRE – They were suppose to come between 1:30 and 2:30 pm but never came. They kept calling and said they would come and it got later and later. When it was finally 8:00 pm I had enough and told them not to come. DO NOT HIRE! I wasted a whole day and took a day off work for nothing.

Stay Away – Was only a simple job moving furniture up stairs. Destroyed the sofa then refused to compensate or even return emails/calls. Already reported to ACCC for their dodgy conduct. Use anyone else besides these guys.

Seriously should've checked for reviews before booking – Big Mistake and they are not even here yet, booked in a week ago for a 8.00am start for 2 trucks and 4 workers. The night before the job they txt me and say they wont be arriving till 10am, 10am comes and goes still nothing then another txt this time from the driver who informs me he will arrive around lunchtime. I decided to quiz him on costs… Read more

and he tells me I have to pay for 2 trucks to return to depot and it will take 2 hours for them to get there, thats a total of around $660 on top of the removal charge, they said they have to come from Thomastown but when I booked I asked the person taking the booking and they swore black and blue the trucks would come from their Kilsyth depot which is an hour away from me.

Idea??? I will ring their office well the young lady there made some babble about the phones asked me to ring their mobile number (which I already had to no avail) which i told her so she said she was putting me on hold to speak to the boss which I agreed to and she promptly hung up.

Having serious thoughts about cancelling and hiring a truck and doing it my self but it was health reasons that made me hire a removalist in the 1st place. By the way its lunch time and if the driver/drivers show up we will be having a chat before any work is done. Had to give 1 star otherwise you cant submit your review it would be easier if they had stars in negative

Worst Removalist By Far. Don't Use Their "Services" – I've used many removalist companies in the past, but CHEAP REMOVALS is by far the absolute worst company!!! They work at a snail pace so you end up paying more. They literally used the pillows and doona I sleep on as cover to transport my furniture! Only delivered half of my computer, monitor and desk, even though I had it all ready to go… Read more

together. Damaged and scraped the footpath at the front of my rental. They drove 30-40kms under the speed limit the entire way. Held my stuff at ransom. I had to call the police. Manager was extremely unprofessional, hung up the phone and when I called back told me I'm crazy and that he feels sorry for me. And said they will throw my goods on the ground and are not responsible for any damage they do.

Hidden prices be aware! Not impressed – So how can you be called cheap removal? It’s everything but cheap. They make you pay $31 upfront for “admin fee, fuel and booking” that’s a first, I’ve never had to pay upfront some money. In email they tell me $84 an hr. And half an hr payment after. They don’t tell you in email that there’ll be a minimum 2hrs and supposedly and extra hour on… Read more

top to pay for there truck to go back to depo. Who had to ever pay that? I’ve never paid that! And to make it worst they make you pay up front and if you don’t they pretty much say I’m not moving this til you pay me.. how do you know how long itl take, they made me pay $250 for 1.5hr Job but they didn’t refund me 1.5hrs they just made an excuse that they need to be paid to go back to Thomastown. Plus on top of that my house that I was moving too was only 1km exactly so not far at all(I asked in email how much itl cost they knew it was from murrumbeena but they never said an extra hr to go back) They write on paper 8:40am but they didn’t start moving any of my stuff til 9am so that’s already an extra 20 mins! So I feel ripped off. I’ve emailed NO reply back I’ve phoned and they “oh please email this, they’ll get back to you” im still waiting for this. Don't use this, they bunch of slackers that don’t work hard! They take hard earning money from you!

Mover with a broken arm, AWFUL customer service from the office – By far the worst customer experience on the phone I have received! There were no apologies about the long delay, there were just numerous excuses and the guy going off his nut at me. There were two movers, one with a broken arm but ironically he was the only one actually doing anything. 3 hours to move about 25 boxed a kilometre - could have done it quicker and cheaper by loading a couple of Uber's up!

Dishonest, Unprofessional, Not cheap – 1 bedroom, 40 metre apartment took 3:30 hours for removal to a 5 minute driving destination. 2 guys were friendly but too slow and not professional. If I wasn't there, I will have bad damage to the both property and furniture. Very stressful day.