Reviewer Photos & Videos
Just purchased a vehicle
Having bought 2 other vehicles at your old premises and recently my 3rd at your new location in Lennox Street Moorabbin. From my initial contact with Rodney, very pleasant and provided everything i was needing to make mt decision through to Hannah Johnson and the team in pulling everything together was terrific. Thank you both for making my experience in buying my recent purchase a lovely one. Professional and went over and above to ensure everything moved along perfectly and I'm really enjoying my new wheels. Highly recommend!
Issues with the Delivery
Really liked the experience dealing with their team (Patrick/Preeti etc) until the delivery date.
As per their promises, the car was supposed to be detailed before delivery. But the interior was all but clean when we received the car.
I called them two times , as the car was dirty when I test drove. They did promise to clean it before delivering it to our house - but nothing!
We did try to resolve it , but the best they offered was. 50$ voucher which wouldnt have even covered a proper clean , leave aside detailing. Even though the delivery ...process was impeccable besides cleaning , I wouldnt trust them again with any expensive purchase. Would strongly suggest to pick up vehicle from their store , so at least you know what state you are getting it in. The other thing to keep in mind is that their prices are not drive away - unlike other dealers. They do advertise it accordingly, but just something to keep in mind that you will need to pay stamp duty on top.
Brooke and the crew, including the delivery driver were fantastic from start to finish. I was a little apprehensive during this COVID period because I hadn't physically seen the car. On it's arrival I was more than happy with the purchase. Looks like new!! This is the second car I've got from them and would not hesitate to recommend them to anyone else.
Good lockdown Buy
I decided to buy a car during lockdown, a huge leap in faith and trust. I went through car sales.com and found my perfect car eventually at melb cheapest cars. At first I was worried as I spoke to three different people so I thought it might be a scam but eventually talked regularly to Tayla. She was understanding of my concerns and waited with the car until I was ready to see it via her phone.She got in the car and everything so I knew it wasn’t dodgy. I Even rang back to check she worked there And explained my fears but they were very underst...anding. I paid for the car on Friday and had it delivered free of charge by Tuesday which was awesome! I realised I bought a car from these guys 15 years ago and they were friendly and understanding of my concerns then too and I never had a problem with that previous car . I would definitely recommend melbournes cheapest cars to others!
In march 2020 I bought a 2014 GXL Landcruiser trayback with gvm upgrade and bar/winch,new tray, etc.
Adrian Frisina picked the car out for me after I explained what I was after. Great test drive.
Gourav then organised half finance, extra warranty and allianz insurance.
Small detail with cruise control was fixed, I was reimbursed $165 for autoelectrician.
Basically, I couldn`t be happier with my purchase. Thanks guys.
This is a story about the NDIS and how if you walk in with a disabled child then you get discriminated against. Melbourne's Cheapest Cars probed and probed into our private life to find out about our financial situation that they don't need to know about. Absolutely disgusting. We are protected people fake username provided. The documents we provided are enough to get the car loan. Why would we have a trust from an Accounting Firm that is in the Top BRW Accounting Firms. We chose a car that is only worth $28000 because simply it is $140 p...er week and we want to pay cash to clear it out. Why would I have a trust for $140 per week. Seriously do not ever ever judge a book by its cover and also do not probe into peoples private lives. I asked what you needed before you decided to probe further. Absolutely disgusting. You do not need all that information for a car loan and I said I wanted to ask my accountant but you said no you wanted the sale. Now you are part of a new mini-series and book about how we are protected people and you tried to probe into our private life that is simply private and we wish it to be private. This is discrimination because we choose not to give out our details but you just wanted the quick sale. I will advocate until the cows come home well in this case where everyone wants to be part of our lives and can see we can make money quickly and you can't even give out a simple car loan. Lol. Gold. What comes around goes around.
Poor customer service,ripe off Trade in offers!!!
I have brought cars from these guys in the past and sent others to purchase cars with good customer service and communication,
And good fair change over deals..
Offering half cash and the rest on a loan I thought they would jump at it?
but after Speaking to couple of you guys with poor responses offering 2 grand for trade in for a car that is worth at lest 4 to 5 k trade is in embarrassing!!!
On your site you offer top trade in prices is crap..
I can get 2k minimum trade in with any car!!
Anyway not going to be recommending you guys anymore..
Absolutely terrible never shop there again
Absolutely got ripped off with the price will never shop there ever again. Had new car warranty on the vehicle and they refused to fix my differential problem. Unfortunately [name removed] the mechanic who has his hands tied is the only honest person I dealt with., but the rest are just a flock of seagulls.
February 10th 2019 Update: Melbourne’s Dearest Cars
Sold me an overpriced unroadworthy vehicle then told that they wouldn’t fix the differential problem it had. Told me I was buying one model but sold me another. Will never ever think abo...ut shopping there ever again. Then got a phone call from [name removed] the salesman saying that they read my previous product review and I would be expecting a phone call from the General manager yesterday but guess what NO PHONE CALL is anyone surprised !!
Worst service and definitely not the cheapest
Just be extreme careful when buying any cars from them. The salesperson will say all the cars are looked after well and comes with full service history but once they sell you the car they hardly care about the customer. I bought holden commodore which had 100 issues with it. Really frustrating when you spend good money on the car but you keep taking it back to them to fix it. The car started to play up within a week when i bought. It took nearly a month to fix the issues but still have few troubles with it. Had all issues like start, software issue, power steering, shocker. It wasnt an old car, the car is just 3 years old but just not good enough for the money and time i have spent. Over priced cars.
NOT MELBOURNES CHEAPEST CARS!
Patrick, the salesperson we dealt with to look at the cars was great, no problems with him however when trying to buy the car we got directed to the ‘manager’ who said they do not negotiate prices at all and that they are the cheapest in the market. He was quite arrogant and just let us walk out. Well guess what, you aren’t the cheapest! We got exactly the same car that day for $5000 cheaper elsewhere.
Buying the second time
It was a good experience at Melbourne cheapest cars, when I traded in my Toyota Corolla and purchased a Holden captiva seven seater. The sales person Rahim was very helpful thru out the transaction. His communication and customer service are very impressive. And also to mention, Michael from the service at moorabbin. Excellent service orientation. Happy with both of them.
execellent service by Roy and Gaurav
Excellent service from salesman Roy Makhija . He was friendly and helpful. There was no pressure - he gave very good information and advice which made the experience much easier than I anticipated. I would highly recommend Roy and Melbourne Cheapest cars.
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