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Metro Solar
4.3 from 146 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.3 (51)
  • Product Quality
    4.4 (52)
  • Return Claim MadeYes (0) · No (52)
  • Shipping
    5.0 (1)
  • Customer Service
    4.4 (54)
  • Timeliness
    4.4 (25)
  • Job Satisfaction
    4.5 (26)
  • Rates and Fees
    4.6 (24)
  • Installation
    4.4 (48)
  • Warranty Claim MadeYes (3) · No (48)
  • Purchase Price$8,145.00
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Maurie T
Maurie TGreater Melbourne (Inner), VIC
  • 2 reviews

Third Time Installation

published
Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Hi Maurie,
Thank you for your kind review, and thank you for choosing us, for now, the third time.
We hope you enjoy your new Enphase Energy system, and this one is undoubtedly going to have an impressive impact on your next bill.

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Honesty
HonestyGreater Melbourne (Outer), VIC
  • 22 reviews
  • 20 likes

Beware

published
Product Quality
1/5
Customer Service
1/5
Metro Solar
Metro SolarMetro SolarSend a private message
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WE and CD
WE and CD
  • 2 reviews
  • 1 like

excellent service W.T

published

All contact with Metro Solar was professional. The installation and follow up conversations were excellent a great job all around. Everything was left neat and tidy. A pleasurable experience Thanks to the team I dealt Jordan 0477332377 extremely competent

Product Quality
5/5
Customer Service
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank you so much for your review and we hope you enjoy your new system.
Regards Metro Solar

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Brian L
Brian LGreater Melbourne (Outer), VIC
  • Verified

Fantastic Service & Awesome System

published

Big shout out to the sales manager Jordan Loone at Metro Solar! He was absolutely tremendous with his knowledge and outstanding work ethic to ensure everything went as smoothly as possible from initial sign up to installation. He went through every step with me and helped me understand the different products available to me to make the best choice.
The installers were very efficient and helpful on the installation day, all paperwork was submitted in a timely fashion to my power company so another big tick to the support team.
The SolarEdge Optimizer system with Hyundai solar panels is definitely the system to get!
Would 100% recommend Metro Solar and Jordan to anyone looking at going solar.

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thanks, Brian, for such a great review. Jordan will be delighted with the shout-out.
Regards Metro Solar

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Great system and service.

published

Great customer service from start to finish, thanks to Chun for quoting me a system to suit my needs and to Jordan, Belinda for keeping me updated right throught the installation, would definitely recommend Metro Solar thanks again guys.

Incentivised Review No
Metro Solar
Metro SolarMetro SolarSend a private message

Hi Neil,
Thank you for your kind review.
Regards Metro Solar

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Spitcake
Spitcake
  • 2 reviews

Great System

published

Easy to negotiate a deal with Chun.
Installation would have been OK, but trying to de-bug a dodgy inverter kept the installers there 'till dark.
Eventually resolved after a 2 weeks of bad weather , but good honest communication throughout.
System works well and reliably, and the app is great for seeing what's really happening up on your roof.
(although it's been extremely dull "solar weather" in Melbourne for the last 6 months!)

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Hi, Thank you so much for taking the time to complete a review.
Regards Metro Solar

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Luke s
Luke s
  • 2 reviews

Above and beyond

published

Jordan from metro solar was outstanding considering lockdown situations , always available to answer any questions I had with the product made everything run smoothly can’t thank him enough , install was easy process on time and very good to deal with also

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank you for your kind review, Luke.
Regards Metro Solar

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Doug
DougGreater Melbourne (Inner), VIC
  • 4 reviews

Thoroughly professional and Helpful

published

Even though my installation wasn't done by Metro, they went out of their way to assist after a bad experience with a previous Enphase replacement was left unfinished. Anthony deserves 10 stars for customer service

Customer Service
5/5
Timeliness
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank you so much for your honest review. I hope you can now get the full benefits of that amazing Enphase system.
Metro Solar

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Great service.

published

I am very happy with the Enphase Solar system that we had installed this year.
We had this company recommended to us but regardless we got 3 quotes. Chun from Metro Solar was outstanding in explaining how solar panels functioned and how the solar installation worked. He was extremely patient and informative with my many questions during many phone calls and provided us written information to ponder over. So it was obvious to us to go with Metro Solar. Chun lived up to his promise that there would be no unexpected charges on installation. The installation was professionally done. We were also impressed with the after-service Enphase zoom session. Thank you for the great service.

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank you Cheryl for your review and the personal review for Chun.
Please enjoy your awesome Enphase System.
Regards Metro Solar

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paul micallef
paul micallefpaulm61@outlook.com

The Right Choice

published

Great customer service from the word go highly recommend Metro Solar we went with an Enphase system and extremely happy. Thanks for Quality service Metro Solar and making the process so very simple.

Value for Money
5/5
Product Quality
5/5
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Kevin T.
Kevin T.Greater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Wonderful work

published

Got our solar battery installed about ten days ago. Not only was it professionally installed, but Jordan was very supportive right from the beginning and guided us through the steps we needed to take, including how to apply for the government rebate. I would definitely recommend this company.

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank you, Kevin, for your review, and I am sure Jordan will be pleased he loves a little personal review.
Please enjoy your new LG battery.

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Stephen P.
Stephen P.
  • 2 reviews
  • Verified

Metro Solar great job

published

Thank you Metro for doing a really great job. 2 standouts for me:
- Jordan the sales guy genuinely listened to me and worked out a plan for my slightly challenging requirements. A lot of other places just seemed to want to "off the shelf" everything and didn't care. Jordan was very different all the way through until I was 100% happy with end result.
- Belinda & support team. Being patient with my newbie questions and getting me up and running

Great job all!

For technical details:
* 21.83kW system with 59 LONGi panels & Enphase microinverters

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Thank You for your kind words, Stephen.

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Peter J.
Peter J.Greater Melbourne (Metropolitan), VIC

Great advice and problem solving!

published

Really happy with the sales, installation, service and the system. Other quoted a dud system that would not have been effective in my situation, metros solution is great! My install was not straightforward, but the team problem solved to find alternatives which was a great outcome!

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Hi Peter,
Thank you for your review.
You are correct. The installation was not straightforward, but we are very pleased with how everything turned out. Enjoy all the benefits, from your awesome Enphase system.
Regards Metro Solar

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Great Customer Service

published

I am really happy with my solar panels. Chun Lee from sales was fabulous, friendly, and very informative. Belinda from the installation team was fantastic in organising the installation. Thank you Metro Solar team.

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Hi Martha,
Thank you for your kind review, Belinda and Chun will be pleased with the personal reference.

Regards Metro Solar

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Frank W.
Frank W.Greater Melbourne (Metropolitan), VIC

Great to be on solar system

published

On the whole very happy with Metro Solar from sales through to installation but at times could have been kept better informed of installation process.
Then installation crew were very clean and efficient.

Value for Money
5/5
Product Quality
5/5
Metro Solar
Metro SolarMetro SolarSend a private message

Hi Frank,
Thank you for your honest review and we will be sure to pass the information on to the installation crew.
Kind Regards
Metro Solar

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Questions & Answers

johnshen
johnshenasked

Our solar power has been installed by Metro Solar in June 2017, we spend $5000 to installed 4.29KW Optimizers system, but at 12th February 2018 stop working till now, during this one month time, we made many calls to Metro Solar, and they send people twice to tried check the system, but could not find problems, is anyone have similar problems and any solutions please give some opinion?

3 answers
Metro Solar
Metro SolarMetro SolarSend a private message
Justin
Justin

Yes I too have had metro solar install a 4.9 system lucky if it generates 14 kwh/ day have had many phone calls to them but still no fix.

Metro Solar
Metro SolarMetro SolarSend a private message

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Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceNo
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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