Metro Solar

Great company, delivered when and how was agreed - Jordan was great to deal with - we all have to go solar so i would suggest using Metro to get yourself there.

We have just recently had our new solar system installed by Metro Solar and would like to say that their support and service was outstanding.

From my initial inquiry and contact with one of their agents Jeremy Furness who went above and beyond his duty. He kept me informed and even phoned me on several occasions to keep me updated on what was happening to their support staff.

I have not hesitation in recommending Metro solar to anyone who is looking to get a solar system installed.

Overall a very good experience. Jordan was helpful, knowledgeable and responsive in designing the system. The installation team did a good job and I am enjoying watching the results flowing back into the grid.

Peter Briggs

The process of organising what I would have installed was seamless. Jordan was professional, efficient and informative. I liked the transparency. He was also extremely helpful with my application owing to problems with portals, duplication of digital materials provided etc. 10/10 for Metro, 3/10 to the Victorian Government.

All went smoothly, Metro Solar were very easy to work with , Jordon in particular, he was always available to answer any questions. We had every confidence with the installers , and inspection was done on time.

Jordan is very efficient and knowledgeable. The process from initial discussion to installation was smooth. Had no problem since our solar system was installed in June 2018. Happy with everything.

A first class service from start to finish with Elaine and her team answering and dealing with all my concerns.
Very happy with the quality of the product and workmanship.
Whenever I needed to contact Metro solar there would always be someone taking the call and an action or answer provided promptly.
Overall, a hassle free and smooth experience.
If you need solar I highly recommend speaking to Metro solar first.

6 kw system install by metro solar almost 2 years ago and it has been very efficient. Had noticed a few months of slightly lower output via iPad app. Turns out an optimizer had died leading to one panel not generating. A few phone calls later and replacement optimizer fitted in super quick time, all under warranty, no questions asked. Another still very happy metro solar customer. Was never fobbed off to another person, and dealt directly with the people/ person who knew what they were doing.
Keep up the Great work
Ps app has now been updated and individual panels are now monitored.
I enjoy watching my panels generate real savings to me and the environment.....

Have had no problems with my system. Any issues that may arise are only a phone call away and Metro are happy to help, thanks guys you’ve been great. Looked at other systems but are really happy I went with metro, as I can see all the information with the app I have, I see how my system is producing and what the house is using it’s great.

We found had a very good knowledge of the advantages of Solar. He was courteous and respectful at all times. So much so we have recommended him to our neighbours and several of them have also dealt with .We live in a lifestyle village and I have not met one referee that wasn't please with him

I recently had Metro Solar install solar panels on my home. I am extremely happy with both the level of service and quality of the product provided by them - being from the first initial point of contact, right up until installation.

Throughout the whole process, Metro Solar were very easy to deal with and were always happy to answer any questions that I had. I can see that the cost savings are immediate, by having access to the "Enphase Energy - Enlighten" apt, that Metro Solar have provided.

I will highly recommend them to any member of my family or friends who might be looking at getting solar.

Belinda showed her skill and competence by referring a problem outside her skill set to Anthony who happily worked with me to resolve my problem, an example of excellent service

MetroSolar (VIC) installed our system in 2013 (in Newcastle NSW). Lots of "promises" about monitoring our system, never happened because the wifi "connection" between the meter to our modem stopped working within days of the install.
When I phoned them I was told "it" is my problem. So our system has NEVER been monitored by MetroSolar as promised.
I am about to get a local reputable company to check our system to see if it is all working. At our cost !

The only correspondence we have had in the last 6 years is an email selling batteries.
Not even with a very long barge pole thank you. And now that MetroSolar VIC went broke, their promises are not even worth the 6 year old paper, they were written on.

From my initial phone call to Metro Solar and the panels being installed, were really terrific. Elaine kept me informed through out the entire process, the three men, Colin in charge arrived on time, had the system connected the same day, and cleaned up after the job. I normally find trades people very untidy and disrespectful to property, but Metro Solar, was the exception to my rule. Happy to give out my mobile number if necessary.

Yes everyone, one star should not be rated, as one star is too high. Solar installed 24/01/18, to this day still not hooked up and working. I have had 3 different contractors sent by metro solar on 3+ separate occasions. Firstly, wiring in roof cavity had no conduct used at all, no dektite rubbers used on roof, inverter burnt out within 2.5 months, all sorts of faulty workmanship. The last contractor who came and rewired the job properly to aus standards has to this day not been paid by metro solar. Please also be aware metro solar have previously gone bust mid this year, and are now trading as metro solar in nsw instead of victoria Metro Solar.