Never. slept. better.
I haven’t slept this well in years. We have had our mattress for a few months now and I have never slept better.
We spent the time and money researching and testing a big name brand and regretted the purchase after the first night. With the old mattress I used to stay up late so I could be so exhausted I would fall asleep straight away. It didn’t work, I was tired and uncomfortable all the time and Whilst I know it’s odd to buy a mattress ‘sight unseen’ Jonathan talked with us at length and gave us more confidence in this product then the store salesman. It was easy to tell it wasn’t for a ‘quick sale’.
I agree with the other reviews in that it needs a week or so to relax but it’s worth the wait.
Best money spent. Thanks so much
This is the best mattress I’ve ever slept on! It really is like sleeping on a cloud!
Thank you Micro cloud for your Great service and helpful advice. We love our new mattress, topper, pillows, dressing gown Doona! It is as soft as a cloud but very supportive. I would definitely buy it again and can’t recommend it highly enough.
Purchased in May 2020 at Directly for A$2,750.00.
Customer Service when enquiring
Prompted by the positive reviews on here and the mattress being manufactured in Australia I was interested in a matress, a topper and pillows but the website doesn't have pricing on mattresses so I clicked on the link to contact them. After some initial miscommunication by email a representative called me to resolve any issues and I was very happy with the service and resolution I received. I'm eagerly awaiting the arrival of my mattress, topper, quilt and pillows and will post another review after I've spent a few nights with them. I would recommend calling Microcloud to enquire or order.
- Verified purchase
1 year on and we love our bed package
We scoured reviews, phoned up hotels that had microcloud, listened to friends that checked out mattresses in upmarket hotels. We are happy we went with Microcloud. They were very helpful and the delivery and install service was great. We upgraded from a qs bed to king size total package including mattress, base with drawers, our choice of bedhead and fabric, topper and pillows $4800 so big investment for us. We went with a medium firmness rather than plush. Our weights were between 65-75kg and 80-90kg on the low side now, this mattress has grea...t support and important to me was the ability to sleep right to the edge and no partner movement. We actually haven't slept on the mattress without the mattress topper. The topper is difficult to handle to enable airing without 2 people due to being a king size but we manage to air and shake it a couple of times through the year. We do this as the topper does crush down a little in our sleeping spots giving a ridge in the middle which is understandable and which I like to sleep on this firmness when on my own. We don't find the mattress to be hot which was a big concern for me after a previous latex that I slept hot on. I read many were asking about hips if side sleeper, I'm fine on this medium but Microcloud could give best recommendation which may be moving to the plush for a little more of the touch of luxury. Great base/drawers and love the bedhead. Very helpful company and we will update the next guest bed with them. We have used the pillows since receiving with the bed they fluff up and feel plush.
- Verified purchase
Cool & Comfortable - Sleep Like a Baby
Need a quality mattress that is comfortable, supportive and won't cook you like a Sunday roast while sleeping? Look no further...
Until recently my wife and I (average sized height and weight) had been sleeping on an Ergoflex memory foam queen mattress for about 7 years. I tried to tell myself that it wasn't too much hotter than a normal mattress... My wife loved the comfortable feel and support of the memory foam but I would never be able to stay in one position for too long before finding myself baking in heat and having to move onto a diffe...rent part of the mattress to start the baking process all over again. In winter I would find myself with covers down, feeling cool on the outside but baking on the side in contact with the mattress. It seemed to get worse over time. We bought a Bamboo covered gel-infused memory foam topper to go on top which was supposed to help absorb/diffuse heat better - I didn't notice any discernible difference or improvement... While on holidays recently, we slept on some more traditional inner-spring mattresses. While not perfect, I found myself sleeping for hours and waking up in the same position! The quality of sleep was much better and I realised how much the memory foam heat issue was subtly destroying my sleep quality - the memory foam at home had to go! Then the issue of finding a replacement that would suit both my wife and I... I was most concerned about coolness, she was most concerned about comfort and support. Although not always advertised, many of the 'plush top' style mattresses contain a memory foam layer which concerned me. We visited some stores and I read many reviews and visited many manufacturer's websites. Many were okay but not perfect. Even some of the uber-expensive top-of-the-line offerings only had average reviews. We nearly went out and bought a Sealy on a half-yearly clearance sale but I was concerned about some of the long-term quality reports and the possible memory foam layer. I wanted to know what mattress (if any) actually DID rate highly with customer satisfaction reviews. That is when I found the MicroCloud mattress reviews on ProductReview. I read all the reviews, read the website and called-off the shopping trip to buy the Sealy... I saw sufficient evidence which convinced me that the MicroCloud mattress would be the best solution for us. Fortunately my wife agreed to give it a go and I got on the phone to Jonathan at MicroCloud and placed the order. Customer service was excellent and you cannot beat the value for money if you are a looking for a quality solution without breaking the bank. I highly recommend the mattress topper and pillows to finish the setup. We thought shipping to WA might be a deal-breaker but it was no extra charge! The hardest part was waiting for it to arrive! Now that we have been sleeping on it for a couple of weeks, my wife and I are totally satisfied with it and are confident that it will continue to meet our needs. Highly recommended.
Love it so comfy never slept better
Soft as a cloud yet supportive. Sleeping much better since getting this mattress. No sagging easy to rotate if required. Certainly would purchase again if I needed a new mattress
Purchased in December 2018.
I decided to revamp by bedroom and empty the whole room and start fresh. So ordered a new bed and then needed a new mattress. Well my goodness how bamboozled I was in a few days - do I get a mattress in a box online, do I go with what Choice recommend, do I go to a retailer and lie on one for 10 mins and decide that's the one, do I get one at the January sales and stick to a known brand, do I ask my friend who just got a new mattress? I became immobilised and had no idea what to do. Then the place I was buying my bed from also happen to be the ...dealer for Micro cloud mattresses. So I went in there and started talking to them about the mattress and tried it out a few times, looked the product up online and ordered one. How nervous was I - had I made the right decision, my hips often hurt in bed, I like a soft but firm and not sure if this will be the right fit for me. Then the day arrived a few weeks ago - new bedroom, with new bed and my Micro cloud mattress, topper, protector, pillows (and I had bought the Micro cloud quilt in advance). So I made up the bed and was very excited - it looked plush and sumptuous. But what about my hips and it seemed a bit harder than my old one. Oh have I made a mistake?? The first few nights of the first week it felt 'different' not sure how but not the same as my old soft and springy mattress. Then by the second week I was waking up every morning - saying out loud 'I love this mattress". It really is the best mattress I have ever had - it supports, is soft and hard enough and as we are getting used to each other, I appreciate the effort this company has put into making the best mattress to give the best sleeps I've had in a long time. Thank you.
Purchased in November 2019.
Absolutely no regrets, would be difficult to do any better
Our old mattress was way beyond its use-by date so my wife and I decided to investigate replacements. Choice made some recommendations that seemed ok but nothing we were really enthused about. So we moved to Product Review and were amazed by the sheer number of overwhelmingly positive reviews for Microcloud. Unfortunately they dont have representation in Perth so I phoned Tony in Melbourne who couldnt have been more helpful. He happily spent at least an hour on the phone with me answering all my uninformed questions. After a few email exchanges...with Tony and Jonathan we decided to take the plunge and ordered two long singles. There was a slight delay as the mattresses are made to order then shipped to the west but no cause for concern. Jonathan mentioned that they dont have many customers on this side of the country and was happy that we were giving him a foot in the door! The mattresses are everything we were promised, comfortable, supportive, good temperature regulation, no latex, no memory foam and light enough to manoeuvre easily? Not cheap but not expensive either. Absolutely no regrets! We were also sent two complementary pillows, that are equally as comfortable, supportive and temperature regulating as the mattresses. As weve only been using these for a few months its too early for a meaningful comment on durability but theres no evidence of sagging so far and, given the hotel heritage, I would be surprised if there is in future. So now were considering a couple of microcloud mattress toppers to rejuvenate the mattresses in our visitors bedroom..... watch this space.
What a great bed
Thank you MicroCloud - so happy with our new king ensemble. Every day feels like we are holidays in a beautiful five star hotel - could not recommend your bed more highly. Also loving our MicroCloud super kind oona and king pillows - heaven.
Purchased in October 2019.
We now have Luxury every night
We were nervous about buying before trying but we were won over by the reviews and the fact that hotels buy these mattresses. They would do their research as much as anyone else so we trusted in that.
We weren't disappointed... we both feel like we are grown ups now finally in a bed worthy of our daily life efforts.
We bought the king bed and base, robes, pillows, mattress topper and protector... the best thing we ever did! It didn't feel as soft as we thought it might be (as we went for plush medium, rather than just medium) but it's still a super comfortable bed.
I feel a bit of luxury every evening now and I totally deserve it :-)
Holiday house bliss
Bought Microcloud beds and accessories for my 2 houses, Whitelodge holidays, and couldnt be happier. They are exceptionally comfortable, the toppers are amazing and I was very happy with the prices and service. Im about to purchase some more bedding and have recommended them to several friends with confidence.
Love this mattress
After trying mattresses in bedding shops and then checking the reviews which were all terrible we decided to purchase our mattress from microcloud bedding because the reviews were so good. We are so glad we did. The mattress is both supportive and comfortable, and we are both sleeping better than ever. The service was great and we were kept informed at every stage. Delivery service was good and quicker than expected. We are absolutely delighted with our new bed, would definitely purchase from microcloud again, and would happily recommend their products to family and friends.
You'll love it!
I must admit, not being able to inspect the bed or see them in a showroom was a little disconcerting at the beginning and if it wasn't for my friend's recommendation (who is a professional athlete) I may not have gone ahead.
But I'm really glad I did. The bed is just fantastic! I was previously using a Bed for Backs base and mattress and whilst that did serve me well for 10 years, I couldn't be happier with the Microcloud mattress.
The customer service was also great - they took the time to understand my requirements in the mattress (Hard/m...edium etc) and delivered the mattress on time (which was critical as I was moving) and helped get me set up. I genuinely love the bed and still smile when I jump into bed each night! In fact, I loved it so much I ended up buying another two King Single mattresses for my kids beds(who also love it!). If you are considering them I encourage you to give them a go - as well as getting a great mattress you'll also be supporting a local company so everyone wins :)
Purchased in April 2019 at Website.
Thank you MicroCloud
We purchased mattresses and associated items from MicroCloud for our luxury accommodation, Laneway Apartments Port Fairy. We slept in comfort when we tested the mattresses prior to opening in January 2019 and we have received positive feedback from our guests since.
Jonathan was extremely helpful throughout the purchasing process and we highly recommend the MicroCloud product.
Purchased in December 2018.
- Verified purchase
Excellent Product, Excellent Service.
We needed to replace our ageing innerspring mattress and wanted to get something good quality. We visited all the local bedding shops and tried all the high-end mattresses we could and had it narrowed down to two mattresses, each at a different store.
We went back a few times to try and pick a clear winner but couldn't decide. I decided to look through reviews online of both mattresses and found that both of them had an average of 1.5 stars out of 5! this was due to the materials breaking down in both of them around the 4-month mark and beco...ming lumpy. It also seems that from the reviews that the retailers and the manufacturers were not much help in resolving these issues with the retailer palming the issue of the manufacturer and the manufacturer not responding to customer complaints. I have since spoken to other people that have had similar issues with mattresses they have purchased through retailers. I wondered if mattresses are being built to last the sales cycle before they start to break down as this seems a common theme on this site for some other mattresses. After ruling out our best two options we needed to start from scratch again, but we didn't want to end up in the same position with mattresses from retailers that would fail in a few months. I looked on this site to see what mattresses had good reviews and there were only a couple that seemed to have consistently good reviews. A couple of those were mattress-in-a-box mattresses which we weren't sure about, and the other option was MicroCloud. I read all the reviews and liked the idea of buying a mattress from a commercial manufacturer; typically their products are of high build quality and worth any extra cost.
It took me a couple of nights to get used to my new mattress, but now I just love it. We went with two long singles zipped together to minimise partner disturbance and I never feel my husband move (I can still hear him snore though)... we also brought the super king doona and it is lovely, just the right weight.
Sleeping on a Cloud
My mattress is very supportive and it has retained its shape. My MicroCloud Mattress with topper feels like sleeping on a cloud. Love, love it!
Have recommended it to others.
Love our new mattress
We just love our new mattress so much more supportive on our body's. The first few days we were not sure. It was firmer than our old mattress. After two weeks we truely love it and my back is so much better, my husband thinks it great also. I am a hairdresser ( middle aged, maybe a bit more) . I am very grateful to have found Microcloud. We also bought extra pillows. We stayed at a holiday house and loved the mattress and the pillows and found the tag. Did a quick google search, so the products sold themselves. Jonathan was very helpful from Microcloud and I couldn't recommend his company higher.
A very good choice
Having had a good experience with a hotel bed bought 10 years ago this new bed was a very good replacement choice. The online purchase process was easy and Jonathan case managed the delivery processes very well (including the inevitable hitches). The bed is extremely comfortable-soft, even top but very supportive solid feeling core with no movement. The mattress is comfortable with or without the topper. The accompanying pillows, topper and mattress protector were a bonus.
Good purchase - after 2 years
I meant to write a review ages ago, but the advantage of writing it now is that my MicroCloud bed is 2 years old, and I can honestly say it is just like new. Having had 2 hip replacements, this mattress was an important investment for me. My 2 previous beds, both big names, sagged within months but this one has retained its gentle firmness. I bought the Plush version of the bed. I do use the mattress topper that is recommended.
I found that paying up front online was challenging, but I had already purchased other MicroCloud products (mattre...ss topper and pillows) which were all high quality, so I bravely did it and I'm so glad I did. I stayed in touch with the MicroCloud team during the manufacture of the bed as it took a bit longer than expected. During this time I was a bit nervous, however, it was duly delivered along with a lovely gift, and I have not looked back. I would buy this bed again and have recommended it to friends and family.
Questions & Answers
Can you advise please what it is made of, is it natural fibres, duck feathers? or synthetic?
Hi Robyn, to my knowledge, the matress utilises comfort foam (no memory foam or latex or animal products), and five-zone pocket spring technology. The matress is described as covered with a stretch-knit fabric. Not sure if that is synthetic or cotton or a blend. The topper is made of 100% Japara cotton fabric that is hypoallergenic, odourless, HealthGuard treated and Oeko-Tex certified. The website describes in greater detail:
Still loving our MicroCloud matress, topper, and pillows...
Can it be used on an electric bed base?
Hi Judith, yes it can be used but be aware it won't bend as well as a mattress designed specifically to suit an adjustable bed. We can make the foam box with hinge shaped cut outs to help with flexibility- it's an extra cost.
Has this mattress got pocket springs support, & what are the layers above spring system to top. Also is there memory foam at top section under quilting finish. What is the edge support & does it stop partner movement being felt ?. Finally what is the price of Queen size $? + ?delivery costs to Mount Eliza 3930. Thank you,Brian. brianfcary@ gmail.com
Hi Brian, thank you for your enquiry. Correct we used twice-tempered pocket springs that provide unparalleled support to keep you well aligned. There are high-density comfort layers in the top, that provide a pressure relieving, comfortable feel. Many customers provide feedback indicating that our mattress minimises partner disturbance. Some people go the extra measure to eliminate partner disturbance and get a split-king configuration which combines 2 x long single size beds connected with a zip. Queen size is $2,500. We will also follow up with an email now to advise ordering process.
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