Failures on all levels. Avoid at all cost – The worst cooktop money can buy. Issues with knobs, ignition, regularity of flame, usability.. seriously whoever signed off on that product should be banned from ever designing consumer goods. Failures on all levels. These brand name centric appliance manufactures have gotten too lazy and comfortable, focusing on selling an image of a product, as opposed to a functional one. Avoid at all cost. In fact this is my experience will all miele products to date.
Purchased for $2,499.
Those cheap hot plate knobs.....every few months I have replaced at least one of them – hot plate ok so far. sparks does not always work well and those knobs. absolute cheap. I have replaced them many times, a total of 18 knobs. I replaced one knob, then I replaced another knob
Update to original review – This cooktop is a pain to keep clean but worst of all is the time it takes for the temperature to get up and overide the safety cut out before releasing the knob on several burners. The manual say 8-10 seconds. Actual time is over 1 minute on the small burner and around 30 seconds on several others. Worse when in cooler temperatures. 8 years later.
This problem was dealt with while under warranty and is no longer a problem. Will add that 4 knobs have broken during this time which are quite cheap to buy and replace.
Cleaning- well always shows marks/smears when cleaned with a sponge but a follow up with Windex does clean nicely.
The hob has served us well through this time since being adjusted. Looks good when clean [censored word removed] safety cut outs. Pain to keep clean
- Date Purchased:
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Good morning, Thank you for taking the time to reach out to Miele and providing feedback. We are very sorry to hear of your disappointment with your appliance. We would like the opportunity to try and resolve this with you. If possible, can you email your full name, the state you reside in and your best contact number to prsupport@miele.com.au and a member of our team will be in contact as soon as possible. Please reference your full Product Review username. Kind regards, Daniel