Heat press quality to my expectations but service exceeded them
Ordered 38 by 38 piccolo heat press from mir-aus after quite a bit of research as it is not a cheap product. Called shortly after ordering it and couldn’t be happier with the replies to my questions and service provided. Picked it up an hour later and working very well, 3 months later. Was prompted to write a review as this was 3 months ago and I called on Friday to ask about different sublimation inks and paper and got very helpful advice from two staff members who valued my custom and took the time to give advice and send email with more idea...s and links. Very grateful for the help as this product will save my business a couple of thousand dollars a year in having promotional items designed and printed for us. Did not expect such good old-fashioned service. Will continue to buy paper and ink from them as they care about their customers.
Does not live up to the sellers claims
This system looks good initially, but is a real pain to use.
Colours are washed out even though I purchased their most expensive pigment inks.
Refilling is tedious and quite messy. You need a good supply of alcohol or similar to clean your hands and the syringes.
I don't know if it is the ink or cartridges, but the system blocks frequently where the original Epson inks never blocked in this printer.
Using the same paper print quality is noticeably worse with these inks compared to the Epson originals.
While the ink is cheaper, you use more through constant cleaning and priming of the cartridges and heads.
Bottom line, not worth the trouble at any price.
- Online store
- Verified customer
Useless customer service!
Bought a heat press, arrived quick from Sydney. However after sales customer service has been useless. They treat you like an idiot on the telephone, email replies are in bad english and do not answer your questions (like is this still under warranty, bought less than 3 moths ago). I have had to get my own parts from electrical stores or get some one to machine parts, which are a fraction of the prices they charge for some available spare parts. Certainly disappointing as I would love to buy from from an Australian company but will in the future buy my heat presses from China, simply because the customer service is non excitant.
- Verified customer
Good products, took a bit for the after sale service to kick in, but good work, keep it up, thanks!
Delivery was very fast! Placed my order on Monday night & they sent it off Tuesday morning! I received emails at every step of the transaction (e.g.., order confirmation, preparation in progress, package delivered, package in transit,..) giving me piece of mind they were working on my order. The CISS for Epson Workforce was a breeze to install except no instructions on where to put the tubing. Hope the quality is as good as the service.
- Verified customer
Works a Treat
Installation was very straight forward as instructions were easy to follow.
Quality of components look quite good.
Print quality looks identical to that using OEM ink cartridges. Research before purchase found inks are sourced from reputable manufactures.
No longer bound to buying over priced OEM ink cartridges that end up in land fill as ink tanks are refillable.
Excellent product, great customer service
I bought a refillable cartridges for my Brother printer a while ago. Was very easy to install and use. Staff were very helpful, Recommend for everyone who want cheap but best quality ink cartridges for printers.
Not worth a 1 star!
When I looked at the reviews most were good, however, some stated customer service was bad. I wish I had taken more notice of them! I had an issue with one cartridge, and after a week a new chip arrived but I was unable to replace it. I called again and was talked to as if I was an imbecile. Throughout this process, I bought original Epson cartridges as I work from home and could not be without my printer. After many more exchanges, I received a replacement cartridge. I had actually requested a refund on many occasions throughout these exchang...es but this did not occur. The cartridge arrived too late. My faith in this company has been severed! I will not be using this company again and if I were you I would take note of this review. Try Inkstation instead, cheaper and easier to deal with, that is my recommendation.
I brought a CISS from Mir-Aus nearly 12 months ago and it recently played up, a couple of emails exchanged and then I get a call to Queensland from no less than Turkey. They bothered to call from the other side of the world. A big surprise and a big help. Old fashioned after sales service that deserves praise.
MIR the greatest
I have for over 5 years bought all of my ink cartridges and CISS systems from Mir. Would not go anywhere else. Great people great service and quick friendly help with all problems. Fast delivery after sales service etc
Thanks again MIR cant live without you
Awesome products, great customer service
I've been buying printer accessories from miraus for the last 4 years,they work really good and everytime I need any assistance they are so supportive.
Working Well So Far For Brother Printer
I have been using MIR AUS refillable cartridges for Brother printer since 6 months ago. Purchased another one for my friend's office last week. I haven't got any issue. The price offered is very competitive and I am happy with the ink quality.
brilliant system and service
I have been referred to Mir Aus from one of my friend who uses Mir Aus CISS for more than 5 years. 3 years ago I bought the CISS system from Mir Aus and I print more than 50 pages every day. after 2 years last week I Contacted Mir Aus to buy CISS for my Wife's business. This is a brilliant system and service from Mir Aus. Highly recommend. Thanks to the team at Mir Aus.,.
Issue Quickly Resolved
I bought their refillable ink cartridges for my Canon MX926 printer. They worked so well for the first few months that I purchased 2 more sets for my 2 daughter's printers. A Canon MG6660 and another MX926. After a few weeks 1 of the sets of cartridges began flashing and the printer screen was displaying an *INK CARTRIDGE ERROR* message on all of the colours. I contacted MIR-AUS who requested some photographs showing the issue which I took and emailed. They immediately sent me a new set of chips ***FREE OF CHARGE*** and which were quite simple to replace. The ink cartridges stopped flashing, the error message on my printer screen disappeared and the printer is working fine. Thank you MIR-AUS.
A very happy customer
I have bought a number of refillable cartridges from MIR. They just work which is more than can be said for many other suppliers. They have fast delivery and are very responsive to questions. I will be back when I need more carts.
Problems eventually solved by good follow up support
While I never could get the original large cartridges purchased for my Brother MFC – J6920DW to work reliably (these are no longer sold via Mir-Aus), Merali sent smaller replacements and with continued support from Merali, these are now doing the job.
A brilliant outfit
I'm a cranky old man, and I really love it when a crew like Mirali and co never put a foot wrong.
I have been ordering my ink from them for a few years now and it's always the same story. Make and order and it shows up in 48 hour ordinary post. Go figure! Well, I think it was Fastway Courier but the price was only $12.
If people are buying their cartridges from the various mobs around the place; it demonstrates clearly they can't use a pocket calculator.
I bought a CISS system a while back and in 4 years I used well under $80 for ink. An...
Purchased Refillable cartridge system & came in reasonable time (1 week). No specific instructions for my product; had to look up multiple options & use the nearest approximate.( not exactly the same as mine). Very messy, time consuming process & only worked on the first refill. Have had problems each time I tried to put back refilled cartridges. I have reverted to normal cartridges now. Disappointed with customer service when I asked them to help me.
- Verified customer
Excellent Support, Excellent Product, I Will Never Regret Knowing Mirali, What Else?
With a quality product in Australia i could not believe such a limited amount of people bought this product. ^v^ I bought a HP OfficeJet Pro 8610 CISS a while ago and it did not work to begin with because i accidentally updated the firmware just after i bought it. But luckily Mirali ordered some chips for me to replace the old ones. And i had happy printing for about 1600 high quality borderless A4 images. But when the ink ran out i decided (tricked by) this offer on eBay for another refillable cartridge. I regret that to this day that the bad ...quality ink i bought on eBay ruined my print head. So i chucked the HP out. I am happy with the courtesy of Mirali to help me try to pick a printer before i actually bought the ink. But i decided at the end that i will stay with my backup printer Canon MG5560. The package is still in it's shipment status and i will reply when i receive it but i estimate from my past that those cartridges will work even better than my HP. I am so looking forward to the CISS arriving, i am so determined towards printer ink that Mir-Aus makes. And by the way if it is Mirali reading this would you like us to advertise Mir-Aus on the epoch times newspaper in Brisbane? Just telling you guys but i check my shipment status page nearly every 30 minutes, that is how determined i am. I hope one day i might work for Mir-Aus. Hope you get my message. Buy the product it is great! -James. :)
very good service
will do business with this company in the near future very good service.the delivery was prompt and no damage to item
Questions & Answers
i have been using your photo papers for quite a number of years the last time i used your bouble sided glossy 250gr paper i used a unopened box for a special job i wanted to print 50 to my suprise the printer stopped at 46 4 sheets short opend a new box counted them suprise 45 sheets this is a thick paper how can it fall so short of the corect amount that is 9 sheets in 100 how many sheets have i lost over the years do i have to count the 135gr i have just bourt to see if they are correct
Can any other printers use an Epson WF-2510 CISS system?
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