Mitsubishi Heavy Industries Bronte Series

While it lasted, it did a very good job - reasonably quiet and efficient. Able to provide cooling at the 44 degrees my Canberra suburb reached this year, and OK with heating down to the -8 degrees we've seen (although it had to turn off for up to perhaps 20% of the time to defrost the outside unit). The unit has weekly timer control as well as… Read more

daily, but it is clunky and tricky to set, and needs resetting whenever there is a power failure. HOWEVER it failed after 5 years and 10 months with a seized compressor. The repair cost was about the same as buying a new one, and the warranty service was unable to offer any support as it was beyond the 5 year warranty. Using a moderator service did not produce any change, so it was a waste of my time. To me, such a major equipment failure after such a short time is poor, makes the value for money really bad, and not what a reasonable person would expect. These are why I have given it a low rating - essentially, the company is not prepared to stand behind its product once the 5 year warranty has expired, when you are on your own.

Great product! – So far,TERRIFIC. We have it in a 7x 4mt lounge room,that also takes in a hallway of 7x 1mt,so thats 35mt2,cools it super quick,and we get 42deg outside,here! I recommend buying from,and getting installed from "Bunnings",as they were cheapest by a mile,and did a great job! $1000 install,when others quoted $2400!!! Show details

Happy customer – Great unit. Situated in family room/ kitchen area. Cooling VERY effective on extremely hot days. Heating also works so well, that we’ve hardly needed to have gas ducted heating on during winter. Controls are easy to manage. So much better than the previous Air-Conditioner. Very satisfied with our purchase. Show details

Upgrading to new MHI from old Mitsi Electric. Cheaper to run, hasnt missed a beat – I purchased this in March 23 to replace a 15 year old Mistubishi Electric unit which was starting to show its age. It's now on its second winter, we are toasty warm and it hasnt missed a beat. Some observations are that our power usage went down significantly last winter and this one heats up the room a lot quicker than the old unit. We dont use a… Read more

lot of Aircon inn summer but when we did it did what it should and cooled a large open plan area quickly. The only downside is that the internal unit is much larger than the old one so if you are after a stealthy look the MHI Bronte units are probably not for you - they tend to be larger than the competition.

Fantastic and value for money – Absolutely love my MHI Bronte 7.1kW reverse-cycle air conditioner. It's energy-efficient, quite and cools our open-plan living area of approximately 65 square meters super fast. The heating function is also excellent. After getting quotes from several installers, the best offer I received was $2700 for standard back-to-back installation in November 2023. As a sweetener, I received a $200 cash-back from MHI within 60 days. Show details

Just the Ticket! – Just had my old Samsung replaced with this new Mitsubishi unit. It's a simple split system, reverse cycle, utilizing inverter technology. The outdoor compressor is quite large, however, one must remember this is a powerful unit. Rated at 8kw cooling and 9kw heating. Today, it's 28-29c outside, and the unit easily cooled my home's living areas,… Read more

kitchen lounge, dining, and family rooms, about 100sqm, in under 30min. The fan is quiet (much less noisy than my Samsung 8.6kw), and the fan was stronger too. The indoor unit is quite deep and mounted high up. The style is understated, and the branding, unobtrusive compared with my old unit. The remote is very easy to understand as a bonus. Lastly, you can have confidence as the manufacturer gives a full 5-year warranty on parts, labour, workmanship. The install was performed by a local outfit on Sydney's Northern Beaches, Breezy AC. These guys are fantastic. Quick, efficient, very experienced, and certainly a tradesman-like manner. Thank you Breezy!

I Bought 3 split systems back in March 2023, 2.5kW for the Bedroom, 3.5kW for the Dining room and a 7.1kW for the Lounge room. These were predominantely for heating but also for cooling on very hot days as most people do these days. I researched all the different brands over a few weeks and it came down to 3, Daiken, Fujitsu and Misubishi… Read more

Heavy Industries and all the comparisons were based on performance not price. My daughter has 2 Daiken units and is extremely happy with them and I had a Fujitsu at my previous house for 7 years and could not fault it's performance in winter with many minus days with frosts and occassional snow. At the time we bought the Fujitsu, for a Split system to work down to -5C was amazing, but the Mitsubishi Heavy Industries ( MHI ) brochure and Website claimed that their systems will work down to an amazing -25C. So on that basis I decided to buy the MHI split systems as where we are now living it will be very rare for us to even get down to Zero. Well the 1st shock came before winter had even started, we use to leave the lounge room unit set to 18-20 C overnight and the bedroom was set to 20-22, I started getting woken up with wall unit sounding like a coffee perculator and blowing cold air. The service Tech found that there was a leak in the coolant lines and repaired it, also just a side note their online booking system is a pain. Over that winter I had the service tech outanother 2 times as I would wake up with the bedroom freezing and the wall unit blowing very cold air, only to be told "That is Normal" as the outside unit is defrosting itself. This happened many times during that winter and not once was the outside temperature down to zero and one time it was even 9C when it shutdown and started blowing cold air. At the time we never knew if the other 2 units were doing the same, we were in bed when the lounge unit was running and the dining room unit was only on when we were having dinner. After more complaints last year (2024) they sent a new service Tech who said he found another faulty component but I had to wait for a few weeks before it would arrive. He came back and did something to the outside unit but really I don't know if he actually did anything or it was just a big Con. But what he did do, was leave the operating book open at page regarding cold weather use, where it states that you are advised to have an ALTERNATE HEAT SOURCE to maintain your heating. We also got the answer as to whether the lounge room unit shuts down when it gets a bit cold outside, my wife and I both enjoy watching the Olympics, so must of the was televised in the early AM and sure enough the indoor unit shut down many times and would blow freezing cold air. Also not withstanding that the Inverter technology is supposed to be more efficient, these units are no better than the old reverse cycle air cons, the idea of the inverter Technology in the Fujitsu was that the unit would oscilate between 2 levels only a few degrees apart and keep the temperatures fairly constant in the room. NOT MHI, they completely shut down to a whisper, so you go from a room that has just warmed up and then goes cold again until it starts up flat out until it reaches the temperature you have set and then shuts down again. Other problems, remote controls are not illumintaed, so if you want to change a setting you need the light on, if you want to use just the fan to circulate air on slightly warm day, for some reason the max setting is less than when you have it on heat or cool. Overall it is the WORST experience I have had with a product that the manufacturer just says " That Is Normal" DO NOT WASTE YOUR MONEY, we have wasted a bit over $7000 which could have been worse by about another $5000 but I bought the 3 units from a wholesaler and installed by a qualified Relative.

Purchased x2 Bronte – Replaced my 23yo split system cool only. My dad bought Bronte 2 years ago and mine is about 1 year old. Been pretty happy. Mine had a vibration for a few weeks on heat it was loud called the tech but it wouldn't replicate. Anyways it vanished on its own maybe running in. I also bought a 3.5kw Fujitsu Airstage for bedroom 6 months ago. Give… Read more

Bronte 4.0 stars Fujitsu 4.5 stars. Not much in it. The remote on the Mitsi is not user friendly hard to read tiny LCD screen but Fujitsu remote is fantastic bigger clearer bigger writing its idiot proof, it feels much nicer in ur hand its texture size super ergonomic. Also has a brighter green on light on unit whereas Mitsi virtually no light can't tell its on. The thrust on both is very good. Both very quiet. Fujitsu slightly more expensive but worth it. Warranties are same 5 Yr. My bills have decreased hardly ever use gas which went down 63% and Elec up 38% so big net benefit. Can't go wrong with either but I would buy Fujitsu over Mitsi next time.

Bought this 8kw unit to replace a 15+ yo Fujitsu 7kw. Turned out to be a little overkill as the difference didn't feel like 8 to 7, but rather 2 to 1 or 3 to 2 in output power terms. Discussed that with the friendly installer guys, and what they said amused us and is still amusing us now. One of them said "功率大点，但是来得也快啊！" (Its wattage might be a… Read more ·  1

little high, but it also cools or warms the room really quickly). The amusing part was his expression in Mandarin was in the local dialect of my very home town... And it did bring us comfortable temperatures quickly in some of the cold winter nights, as well as some rare hot days in this passing spring. I also loved its 3d airflow mode in slow fan settings, because I could continue sitting in my favorite spot of the couch which is right against the aircon, and watching TV without getting frozen or having to turn up the volume of the tv speakers.

Ok Another Winter & the New 2yr old Heavy Duty Mitsubishi Air Con is doing the same as Last year!! Thinks its needing to Cool in Heat Mode… Thx Mid Coast Air Conditioning for Selling my required room Size A Pile of crap Air Con!! And Thank Head Office of Mitsubishi for all the Help to not Fix the Problem that Cost me Time from work, to be here… Read more

to try to fix and test the Issues!! I will never use Mid Coast nor buy a Mitsubishi Air Conditioner Ever again!!

Poor warranty service – The unit makes annoying clicking noises when on heating. Warranty was initiated and the guy that runs downtown air-conditioning called [Name Removed] said it was an installation fault. Installers where very good and rectified what [Name Removed] was complaining about but the problem persists. [Name Removed] and downturn air-conditioning offer no remedy but still send you an invoice. Total schoomozzle Show details

LIARS – I was to receive rebate for purchase of 5 AC units. Total of $1750 granted. Never received and no one from MHI will return my emails or calls. One AC unit not working properly. Diagrams on RC different to website. Extremely disappointing. As of 13 March, 2025, no one will respond to my messages or ring me back. I will be taking legal action against this company. They will be responsible for my costs. Total negligence Show details