Bought three of these units for the offspring’s bedrooms. Purchased mainly on energy efficiency rating and touted reliability. These units were very easy for sparky to install. Easy to program and fantastic on energy efficiency. Boys in particular would turn on in summer evening and run at 18 degrees all night (especially during the heatwave), sleeping under a doonah all through summer. I roasted them about electricity use but power bill was <$10 dollars more. Units are quiet inside and love the programable Directional air flow. Highly recommend this unit.

Works fine, silent running (bedroom so important). Only issue is squeaky noise when it closes shutters after turnoff. Outdoor unit is dead quiet even on hi power mode. Haven't noticed impact on power bill.

Operates great with high demand and extended usage.

Very satisfied with its features and controls and performance when using different settings.

Handles all extreme weather conditions with ease.

Very happy with this unit.

It’s ahead, that’s why they named it *avanti*, of its time and truly reliable to each cent. Perfect for Australian environment and conditions. Lighter on pockets when used for longer period of time.

We have a west facing largish bedroom. In summer it gets hot, in winter it gets cold. We had ducted airconditioning and heating for years for the house but soon found it couldn't cope with the extremes of weather. So we moved to room split air conditioners instead and we are delighted by the lower running costs and the better comfort. It is a little more visually intrusive with the fan unit on the wall compared to a duct in the floor but that's a small quibble.

We selected this based on the reviews by Choice Magazine and couldn't be happier.

A great investment for us, we bought 3, one for each bedroom. Small rooms, more than enough power, we put on low/auto and leave on all night. Quiet enough to not disturb our sensitive first born, even when we need to change the setting while she’s asleep. No problems at all. Probably too powerful or our tiny rooms to be honest!! (3x4m-ish). We wouldn’t be able to sleep in our room or have the kids in their rooms without these units, our home isn’t well insulated. Our energy bill has gone up, unavoidable I guess.

Awesome little unit! I originally bought the unit for its 7 star rating to put into a bedroom. Monitoring the electricity it uses though a solar smart meter and it’s basically uses nothing as you have to search the graphs to see if it’s on, can leave it on 24/7 without seeing any impact on your bill.

I have had no problems with high demand or extended usage of the unit. Performance and ease of use is good. Works well in all conditions. 5.0 kw is perfect for my small open plan living/dining/kitchen area.

Has worked well during very high temperatures (around 40C) and warms well in below 20C temps. Running costs lower than expected. Remote is easy to use. Internet connection (separate purchase) very useful.

Yeah OK, nothing special l suppose thats why they had to make a dodgy cash back offer they never intended to pay. We’ll avoid any product offering cash back from now on.

In June 2019 I put three of these 2.0kW into smaller bedrooms (4 x 4 mtrs) because I was impressed by both low noise and low running cost of the larger units. in 2018 I put MHI 5.0kW and 3.5kW in the lounge/kitchen and master bedroom
The smaller units are even better and all 5 of the units easily cool down the rooms they are in even on summer days at 45 degrees.
There are cheaper a/c units around but you get what you pay for, although I shopped around and with MHI cashback promotion (repaid by MHI 6 weeks after purchase) I got the three units for $850 each.

This split system has lots of usable features and us easy to operate. The system is quite, it cools or heats the house quickly and effortlessly.
Love it so happy with this product.

Heats well cannot complain about that did struggle a little last summer on those ridiculous 40+ days but overall does a good job. Would recommend to others. Very quiet when running cannot fault it.

My split system air-conditioning was installed a year ago, and I'm ABSOLUTELY OVER the MOON.
As a person on a pension, I've kept meticulous records of when I used the air-conditioning, and one year later my electricity bill is significantly in credit.
Owing to the fact that my landlord installed the air-conditioning, as the gas heaters we deemed unsafe, I was concerned about the running cost, the energy rating website helped enormously, and I'm actually using system way less than the projected data I used to budget - I would highly recommend this particular system, very efficient, and it heats or cools very quickly, 6 STARS, couldn't be happier...

I could not be happier with my new Mitsubishi Heavy Industries air conditioner. It's so quiet and effective I sometimes forget it's even on!!! Thank You so much Mitsubishi Heavy Industries.

Upgraded our entire home with Mitsubishi Heavy Industries units - 6 in all. The difference between the old and new is astounding. The units are extremely quiet, we hardly notice that they are on. There are many different settings on the control remote to suite our every need. All I can say is, that they are brilliant and we would certainly consider this product again.

It works very well with high demand or extended usage
I am very satisfied with its performance when used at maximum settings
The AC worked very well under cooling conditions than with heating.

I love the efficiency of this unit. It draws a mere 380 watts which if I were connected to mains would lower my power bill. But in my case with such a high COP I can run the airconditioner all night with minimal drop in my off grid battery charge.

After much research the Mitsubishi Heavy Industry 5kw was above the rest. Price, availability, after market service and reliabilty were the deciding factors. I have 5 other MHI AC's I have installed, some over ten years old and still going strong. This new AC has so many features I have not had the chance to use. Last summer the item work to perfection and with the onset of winter reverse cycle will get a work out.
Very satisfied with the product