I've had Mitsubishi Electric air cons before and they have been good. However, I purchased this unit just 3 months ago and have had the following problems already: NOT cool at all even on the lowest temp and on cool. Doesn't seem to work on auto at all. Stops all the time and does nothing. Totally unreliable as I cannot use at all.

Had a unit installed into our kitchen/dining early in the summer. Performance was OK, I don't have an objective comparison but versus the 7kw in our dining room it does not seem to cool as well or reach as far - even after removing a wall to clear an obstruction to the cool air it's only barely handling things on hot days.

That was until a month after install it broke. And has now been longer waiting for parts and repairs than it was in use. First a broken power board, three weeks to diagnose and source parts, now a broken compressor and still...

I replaced my aging split system air conditioner which just gave up the ghost after 14 years in my studio apartment investment property in Brisbane with a 5kw reverse cycle Mitsubishi split system Model MSZ-AP50VGD. My tenant is over the moon with this new air conditioner, they can not get over how quiet and efficient the new air-conditioner is.

The machine works well and is very quiet, but looks nothing like the image in the Mitsubishi catalogue. In the catalogue it's made to look very sleek and trim, but when it arrived it was VERY bulky - looks like something from the 90's.

We are just in the process of renovating and wanted something to match our modern feel but were greatly disappointed with this very thick-looking and bulky unit.

Ours also doesn't close properly (just got it last week) and the bottom of the unit has a curve popping out.

Chose this model on Mitsubishi's bullet proof reliability. I also liked how compact the unit is as the space it was to be fitted was quite limited. I love the wifi feature, it give you many options of control so on those cold rainy evenings you can switch it on from work or when driving home. The heat from this unit is felt through the whole house, 150 square meters. In terms of db levels, you hardly notice it's running, extremely quiet. We look forward to summer and checking out it's cooling ability and will have another small Mitsubishi model installed in our bedroom to keep in cool in the evenings.

Installed in winter so I can only speak for the heater setting. So impressed with this unit. I have a 3 bedroom house that is not open plan. It is in the lounge room and has 2 door ways to get through in order to heat the rest of the house. I was unsure if it would flow through ok but it heats the rest of the house with absolute ease. It’s quiet, has a simple remote control (though I wish it had a backlight) and is aesthetically pleasing to the eye. We decided to add on the wifi adapter. Relatively easy to set up and app is very user friendly. I find this handy when I’m almost home or not wanting to get out of bed and face the freezing cold house. It’s truly comfortable living at its finest.

Installed 7.1kw into our new shop
I can't believe how quite on heating all clients comment how quite it is
Fantastic product did my research and picked Mitsubishi over other big brands as I know people who have them and are so impressed

I felt compelled to write a review as there is little real world comments about these units - I have installed 3 for bedrooms of varying size, units are very quiet (incredibly so when heating), good looking and appear to heat / cool with very little effort.

The Wifi adapter, while expensive, is fantastic. I do not use the remotes, just Google home and the Mitsubishi AP app only. I wouldn't hesitate to recommend. The perfect units for bedroom use, and the smart integrations make these units a pleasure to operate.

Bought the model that the Air Conditioning co installer recommended and confirmed that it would be the correct size for the room.
However we have been quite unhappy with it to date. It puts out cool air, however it never gets the actual room cold. Not even when we run it for hours and hours at the maximum air flow setting.
I have tried to lodge a service request with Mitsubishi however no one called me.
Very unhappy.