Mitsubishi Heavy Industries Ciara DXK09ZTLA-WF (2.5kW)
VerifiedMPN: DXK09ZTLA-WF27 reviews
The AC worked for a month before failing. When we submitted a call-out, Mitsubishi was prompt with the warranty service, unfortunately the crew they sent were unable to resolve the issue (which was ongoing for 2 years, finally fixed in 2025). We submitted a third call out, and the new maintenance team were finally able to resolve the issue (which… Read more
was a serious compressor faulty, which the previous crew were unable to detect or determine was the issue).
Not happy Jan with the after sales service after purchasing – I have sent this to you twice and you keep sending it back Show details
We were given a factory refund when we purchased the unit. Which came to us very quickly, thank you very much. Gaye Cutts Show details
Perfect bedroom aircon – I purchased this model specifically for our bedroom , it turned out to be the perfect bedroom aircon. Whisper quiet, you would never know it's even running. Remote is super easy to use and understand. Cools bedroom within a few minutes of turn on. Show details
This air conditioning unit works well and has a lit great features – This unit was reasonably priced and a does a great job.
Mitsubishi ac – excellent AC and redemption was quick and easy would recommend and will buy in the future Show details
Quiet and cools immediately – Aircon is working well. Cools immediately. Easy to use remote. The unit is very quiet when in use. Show details
Ripped off by your staff – The accurate facts are that when I purchased this unit, there was to be a cash back given. I have yet to received this cash back. The first person I spoke with on the phone told me it would be sent to my phone. I explained that I didn't use my phone for banking purposes, but he was adamant that that was how I would receive it. Several months later… Read more
I was informed that I would be sent a type of debit card, but I still haven't received that, either. It appears that someone at your business has helped themselves to my money.. What are you going to do about this? I can take it to Consumer Affairs and ACCC if you would like to deal with it that way. Until you uphold your end of your promise to customers, I will not comment on this expensive unit. Marlene Jenkins, 13 Gray Avenue, BundabergSouth. Q. 4560. Phone 07 4153 6805
Aircon in the Tropics – We have purchased Mitsubishi Heavy Industry units before and have never had any issues. When we purchased the new house that didn't have any aircons installed we shopped around but soon went back to Mitsubishi Heavy Industries based on value for money and previous reliability.
Very little – They are in a rental so hard to assess but haven’t heard anything negative Show details
FALSE – I have not received the cash back as advertised when we made the purchase- false advertising- in the process of purchasing another a/c./ but wopn't be looking at your brand- thank you Show details
We had rain lately . But previously had high temperatures up to 35 It handled it ok – I’ve accidentally left it on overnight and it did well. Show details
Comfortable – I find it very efficient, easy to operate and energy efficient. Show details
Find out how Mitsubishi Heavy Industries Ciara DXK09ZTLA-WF (2.5kW) compares to other Split System Air Conditioners
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Perfect – Aircon is quite and heat or cools the room perfectly Show details
A++++ – Mark hill installed the 2 units in my kids bedrooms, they are very good at cooling the areas, installation was clean and professional. Highly recommend Show details
Happy customer – Very happy with installation. Air conditioner works well. It quickly cools down a room. Show details
Very quiet – Impressed with the new aircon. Very quiet and keeps the room cool in this humid hit weather. Recommend! Show details
Happy Tenant – I presume the air con is keeping the bedroom cool, as we've had no complaints fron the tenant. Show details
Easy to use. Works well. Inbuilt WiFi – The control is easy to use. Full control of left/right up/down functionality. Programmable timer. WiFi controlled by app. Able to set unit when not home using the app. Cools my master bedroom quickly. Have not needed to use the heating yet, so unable to advise. Seemed to work OK when I initially tested it. What I also like is the ability to turn… Read more
off the LED function light on the unit, so it does not light the room up when trying to sleep. Seems reasonably straight forward to clean the filter.
Great unit and quiet too – Very happy with our purchase it is very quiet and cools quickly Show details
Value for money – Great Aircon... so far happy with it. Value for money Show details
Installed – Haven't tested yet. Installed but did not check as house still building g Show details
Find out how Mitsubishi Heavy Industries Ciara DXK09ZTLA-WF (2.5kW) compares to other Split System Air Conditioners
Know better, choose better.
A good choice, highly recommend – We bought this Airconditioner two months ago. It’s very quiet, work well in extremely hot weather, has a lot of flexibility in changing directions of the flow, and other useful control functions such as making it ‘child proof’. Highly recommend. Show details
Love splits – Installed three splits with 3 condensers in stead of one big outside unit Really happy with whisper quiet result when running Show details
Unsatisfactory correspondence and failure to pay Cashback – I was very disappointed by the offer to pay the Cashback subsidy. Mitsubshi paid the cashback the first time and then refused on the 2nd claim. Show details
Amazing keeps me cool n happy – The unit looks great works well and seems to cope with this high humidity that we are experiencing Show details
It works very well , Highly recommended this product – Quite and cool ! Cool the room down very quick , I like this Brand! Show details
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