Mitsubishi Electric Bottom Mount MR-C375C / MR-C405C Series Questions & Answers
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Can I buy a left opening 306L 2 drawer fridge freezer in NZ?
Please view the product range for New Zealand here: external link
The fridge just stopped working over night, how do I fix it?
Hi there, My fridge has started making a beeping noise every time you go to close the door…not sure why??? It normally only makes this noise when the door is left open to long Not sure why it’s doing it all of a sudden?? Any ideas Thanks
Hi, did you find a fix for this? ours beeps twice on closing!
We recommend you get in touch with us to see how we can resolve this for you.
Contact options are available here: external link
What are the side and top clearances install?
The clearance dimensions are available in the Outlines and Dimensions document available on our website: external link A direct link to the current file is here: external link
Is having the door open to the left a option
Hi Geoff, Sorry we don't make left-hand door opening models anymore and none of our fridge models can be converted to left-hand door opening. Thank you for your question, we have provided it as feedback to our product team.
Kind Regards, Mitsubishi Electric Australia Support
can this door be reversed to a left hand open?
This fridge is alreaady one that opens with your left hand. The mounting points for the door hinge cannot be mounted on the other side to make it a right hand open fridge. This must remain a left hand open fridge.
The freezer part seems to have iced up. What needs to be done about this situation?
Hi Jenny, Please speak to one of our Technical Support technicians to see if we can assist you with this issue. Our team can be contacted via: external link Kindest Regards, Mitsubishi Electric Australia Support
Hi, we have just moved this fridge between houses, is it possible to reverse the way the door opens? Thanks
Where can I purchase the front middle shelf for my fridge please serial #300416
Hi Rose,
You can order the middle shelf, and any other part through our Spare Part Distributors: external link
Best Regards, Mitsubishi Electric Australia Support
Thank you but do you have spare parts in NZ
Hi Rose,
Please try Black Diamond Technologies in NZ: external link
Model MR-508EK Every time I close fridge door it beeps twice, I purchased it 10/2019
I have the same problem
Where can I buy the rubber that goes around the top main door and how much does it cost
We have a problem with the MR-C375C, which has until now been fine. A few days ago an unpleasant smell appeared when we open the fridge door. The fridge has been completely cleaned with bicarbonate solution, and we have left a tray of bicarbonate powder inside to soak up smells. However, the smell is getting worse. It seems to be getting pumped around by the internal air circulation system. Advice, please!
Hi there.. Love my fridge and have made it suit my kitchen decor with matte orange vinyl wrap..quite funky with the polished charcoal cabinetry and orange counter top.. Q.. Has anyone experienced the veggie bin and centre draw getting too cold. My lettuce lasts only a few days with what looks like freezer burn.. I've turned both temperature dials all the way to warmer but to no avail. The fridge and Freezer both appear to work well ...any thoughts will be appreciated Stay safe everyone Pete
In the Vegetable Compartment there is a Sliding Case - ours is cracked is a possible to get a replacement? This is series model MR-375C What is the cost of the replacement please?
Hi The middle shelf of my fridge (mitsubishi electric fridge/freezer serial #300416 Model MR-C375C-OB) has broken again. This time it's the front half, last time was back half. I can't remember how I got it replaced, I think I bought it from you online? Please let me know if that's how I can get the replacement. Thanks Rose
Heya - our ice maker has stopped working. Can you please advise what we can check ourselves to eliminate the issue before calling for service.
Hi Nat, Page 14 of the user manual (http://www.mitsubishielectric.com.au/assets/LEG/MR-C375C_C405C-A_(IB).pdf) has a couple of things you can try: *set temperature to "MID" or "COLDER" *make sure it is installed correctly *make sure there is water in the tank (Obvious I know) *Read page 12 and carry out the maintenance on the ice maker
If it still has an issue, give our Technical Support team a call on 1300 651 808, and they can go through a few other things on the phone.
Best Regards, Mitsubishi Electric Australia
my fridge beeps twice whenever i open the door. any ideas whats wrong...?
Hi Tonyu, I am not sure about beeps on opening, could the beeps be continuing when you shut the door? Are all the seals around the door clear of food packaging? Please find attached the user manual for the fridge. external link Page 8 talks about the number of times the alarm sounds, but none of these shows 2 beeps or on opening. There is a temporary solution on page 15 to see if this helps to override the problem.
If this does not solve your issue please use the contact us page on the website and select service support. external link
I will also forward this to technical for any other insights we can find. Thanks Mitsubishi Electric
The door and draws are closed and the door open alarm keeps dounding off. Have turned fridge off and on but it keeps sounding the alarm....any ideas please
sounds like you may have an issue with the door alarm button in the fridge. When the door shuts correctly it pushes against the button which deactivates the door alarm. Maybe get a technician in?
Hi Peter, Sorry to hear you are having an issue with your fridge. Feel free to speak to one of our technicians on 1300 651 808 or lodge a Service Request via: external link We would like to help resolve this for you.
Best regards, Mitsubishi Electric Australia Support
How often does the small filter in the ice maker have to be replaced?
Hi Vonny, Normally the Automatic Ice Maker Purification Filter does not need replacing. The user manual says to remove it and wash it with water once a week. It should be replaced if something other than water was put in the water tank and the opening got blocked; if it is damaged or if mold etc. is forming.
The part can be replaced.
Part # KIEHJ3526. Availability: Check with our spare part distributors: external link
Regards, Mitsubishi Electric Australia Support.
Thanks so much for such a prompt clear answer. Also for the part number and means to replace this if I need to. Well done. Many thanks Vonny
Ice maker not working … MR-C375C-ST_A
Check the water tank leaver is at the open setting, tank hasn t run out of water.
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