Mitsubishi Outlander 4th Gen ZM Petrol (2023-2026)

I bought a brand new Mitsubishi thinking I was making a smart investment backed by their so-called 10-year warranty. What a joke. Within months, the paint on the roof started peeling on a new car. When I took it in, expecting this to be covered under warranty (like any respectable company would do), I was told the damage was "caused by bird… Read more

droppings." Yes, seriously Mitsubishi is blaming bird their waste for defective paint on a brand new, warrantied vehicle. After some digging, I found that this is a known issue affecting many Mitsubishi owners. This isn’t an isolated case — it's a clear manufacturing defect. Yet they’re doing absolutely nothing about it, leaving customers stuck with the bill for their own poor-quality paint job. Their so-called 10-year warranty is completely worthless. If they won’t cover obvious defects like this on a brand new car, what exactly is the warranty for? Just a marketing gimmick to lure buyers in. This company clearly has zero accountability, and their customer service is arrogant, dismissive, and completely useless. I regret buying a Mitsubishi and wouldn’t recommend one to anyone. If you value your money and peace of mind, stay far away from this brand. Note 3 panel beaters specialists told that should never happen on new car.

After 4 months of ownership we can say the car is fine. It does exactly what a car should do and it comfortable. The electronic safety features drive you mad but I suspect every new car suffers from this thanks to ANCAP. However, what is not… Read more

acceptable is the level of post sale support. I am concerned about the level of personal and drive habit information being collected and the lack of clarity around how its managed. I wrote to their Privacy team as suggested in the documentation to ask exactly what information is collected, who its shared with, where and how it is stored. I also asked about how the car's network security was handled given that its essentially a phone on wheels. Its feasible that the car could be hacked if its not protected. After 4 months of ownership, they have so far failed to respond and I think that's deplorable. I did have a minor issue with their customer portal and that was sorted promptly. The helpful person I dealt with there has been my point of contact and says, the Privacy Team has my request and they will reply soon. 4 months is not soon.

Absolutely shameful. My 2023 Mitsubishi Outlander required a full rear brake pad and disc replacement at just 24,000 km despite normal driving and being serviced strictly according to schedule. At the 30,000 km scheduled service, the front brake pads were assessed as having approximately 80% remaining, indicating that they are in excellent… Read more

condition. This clearly demonstrates that the vehicle has not been subject to harsh driving or brake abuse. If both the front and rear brakes were excessively worn, that might reasonably suggest aggressive usage, however that is not the case here.

After further investigation, I discovered that Mitsubishi has already superseded the rear brake pad part number multiple times, which strongly suggests material or design issues they’re not publicly acknowledging.

Even worse, I was told the rear disc rotors must be replaced every single time the pads are changed. That’s not standard wear and tear, it’s either a serious engineering failure or a calculated money grab.

Under Australian Consumer Law, products must be of acceptable quality, meaning they should be durable, last a reasonable time, and be free from defects.

My warranty claim was flatly denied by Mitsubishi Motors Australia, leaving me with a $1,182 bill for something that should never happen on a modern vehicle. There was no accountability, no transparency, and no customer care whatsoever.

I have now escalated the issue to the ACCC and NSW Fair Trading. This entire experience has destroyed any confidence I had in the Mitsubishi brand. Buyers beware, this is not the quality or support you’re promised.

Car is ok to drive but the phone charging plate doesn't work & "Mitsubishi" keep saying it's not their problem. Buy another car any car just not this one unless you check everything thoroughly. Show details

Truely an underrated gem! Owned this beauty for a week, and it was truely love at first sight. After my poor old Mazda 3 had been overtaken by the needs of the family, it was time for an upgrade. I came across the Outlander at the dealership where my partner works, and decided to see it in action. The short 10 minute test drive was enough to… Read more

win my heart. As someone who's only ever owned sedans/small cars, you would think the jump to a large 7 seat SUV would be intimidating? Nope. The outlander has the convenience of being large and spacious, but the luxury of not feeling large when driving. The CVT transmission gives a nice smooth drive, without giving off 'big car' vibes. No jolting or noisy gear changes, and a swift acceleration are an anxiety settler for anyone going from such a jump in size. The 20 inch wheels may also seem scary at first, however, it gives the convenience of height, but is still a breeze for my 3 + 5 year Olds to get in and out. Inside gives the simplicity and luxury feeling of a Japanese car. Plenty to offer without being overwhelming. Although, for me, jumping nearly 13 years ahead in vehicles, the tech is still an adjustment period. And the heated seats are a good send in the cold, Melbourne weather. Decided to trial the AWD and drive settings, and took the Outlander down 3km of gravel road. The gravel drive settings promises improved stability on gravel, and delivered exactly that! I was able to travel 110km/h down a gravel road (don't try this at home ;) ) without a single swerve or 'pray to jesus' moment. The Outlander saw that gravel road, and demolished it like it was nothing! Large boot space means no more Tetris Master moments when doing groceries, or questioning if something will fit. You can be assured that there's room for everything including the kitchen sink + more.

Overall an excellent choice for anyone considering a family car. Definitely will not be a regretted choice. Look forward to many years with this beauty.

I've bought this Outlander new. The head unit had issues at the beginning(Replaced after waiting for a few months). all seems ok except the water jet on the windscreen wiper failed. I though this is a good idea as water won't spray everywhere. But this proven it's a design fault. The left water jet on the wiper failed to spray water after 1 year… Read more

of purchase. I've got this look at 5 times by Australian Motor Mitsubishi. They claimed to have it fixed but failed a day afterward every time. They eventually believe it need to be replaced and raised a warranty claim to Mitsubishi Motor. They've informed me a week after service that Mitsubishi rejected the warranty claim and the whole windscreen wiper need to replace at my cost. I do not believe this part is a consumable like tyre or breakpad. If there's blockages happens, that's mean the design haven't done enough to prevent blockage and do we have to use filtered water for windscreen wiper? Or if debris is there during manufacturing? (This happens at the early stage of purchasing) I've been driving for 40 years and never have a car's water jet blocked. It currently spray water erratically and windscreen only partly clean. This is a concern as it affect the visibility of the driver. Extremely dangerous if urgent clean is needed while driving.

Great Car Value for Money – Bought the Outlander from new in Aug 2022, bought the base model for work only and added tinted windows and leather seats. Can't complain, car runs well, great fuel economy, Mitsubishi service well. Done 75k in 2 years and still going strong. Show details

Hope you like rattles – Bought this Outlander new at the Gold Coast Jan 2024 Quite comfortable,steering a little vague at low speed My biggest concern is the rattles and cracking noises in the dash Been to Von Bibra service centre twice and while they are very obliging and did quiten the noises somewhat they are still rattling which is very annoying and would put me off from buying another Mitsubishi Chris Gold Coast Show details

Terrible, unreliable hunk of junk – I bought the my first brand new car just before the arrival of my baby to ensure I had a safe and reliable vehicle to drive her around in. Boy was I wrong. I bought the Mitsubishi Outlander Exceed 2022. The features were vast and impressive! I felt like I was driving a spaceship! Skip forward a few months to a few annoying recalls, fine. 2023 is… Read more

when the real issues started. Issues with brakes, issues with the cpu giving ‘major engine malfunction SERVICE NOW’ error messages as I’m driving down the damn highway! So many other issues with key sensor system, engine issues, major oil leaks. My car was in the Mitsubishi dealership for 110 DAYS in between July 2023 - JAN 2024. To say I’m bitterly disappointed with this car is an understatement. It has done nothing but deliver frustration, leaving me without a car for so many important times, not to mention huge lengths of time. Mitsubishi were honestly terrible to deal with. I tried rejecting the car and the dealership manager patronisingly informed me “that's what warranty’s are for, and mass produced cars are bound to have issues”. I contacted MCAT and Fair Trading and they have no power, the dealership rejected all of my claims that I have a ‘lemon’. Do not buy this car. When it works it’s great but I have spoken to so many other people with the 2022 Exceed and it’s all bad news. If I could give it 0/5 I would.

Excellent – I really love it,an it drives very good I would recommend anyone to purchase an customer service was very good Show details

Best car ever – This is my 6th outlander and this one like the rest is very very good. Best one yet!!!!! Great features, good ride ,excellent power and fuel consumption 6.7 l/100kms (42 mpg in old language) on highway. So so much room in front ,back seats and luggage compartment. Love the gps and trip computer. Bought from Glen at Cricks mitsubishi nambour. Great mob to deal with

Regret buy a Mitsubishi outlander – Before I bought my first Mitsubishi that I thought Mitsubishi was a old car maker company they would make a good car but I was wrong from May 2022, I had waited 6 months exceed tourer in Adelaide,beautiful inside and outside,after owning one week I realised this car is very cheap build,door panels are very soft plastic,dash rattling,wind… Read more

noise,Most big problems are hood fluttering on highway almost open,transmission shuddering when I lowering speed or not accelerating very annoying,when you start the car slightly turn steering wheel can clearly hear a deek sound ,on bumpy road very uncomfortable because they put 20 inch wheel midsize car Less knowledge mitsu workers said everything normal @ i realised that 10 years warranty = 10 years problem and issues ,my first Mitsubishi and will be last one.million times regret buying,if Mitsubishi always ignores quality lost market and profits in Australia.please before buy a mitsu think twice and do more research

Don't buy this car unless you have lot of time to go their car service for fixes – New outlanders are using cheap plastic material which does not stay in position even after a year. You will find some of parts start moving with wind after few months of driving. The wheels bar are so poor quality and it won't handle any major shock and will cost you lots of dollar to get fixed. The engine will loose power within few years and it… Read more

won't be as powerful as you bought. Not like Toyota engine (although i am not Toyota fan) which last for years.

The service teams has untrained people who will miss things when you get it for service for getting defects means you either have poor quality service or you will have come back again and again because the mechanics miss many things in the first checkups. Poor quality service i would say.

Don't buy car from Mitsubishi, consider other options if you want a car that can last for few years without any trouble and if you want a car for many years then definability never think of Mitsubishi. I know you want to save some money but loosing all the investment in poor product is not called savings.

It's just a meh, unexciting car – I've been driving one of these vehicles since early May as a loan car, after my vehicle was crashed in to (I drive a Hyundai Tucson). Although I am no car expert, I can say that I have a fairly objective and unbiased understanding of what this car is like to drive, and I have driven it most days. All I can say is that it is underwhelming at best.… Read more

The only two good things I can say is that it is somewhat go-ey if you need a quick take off at lights or an intersection, and the petrol engine is fairly quiet. But that's about it really. I otherwise find it to be a tinny, cheap, plastic build. I like a door that closes with a solid heavy thud (my Tucson does this), but this car sounds like closing a sardine tin. All doors sound like it, even the rear boot trunk. Everything inside feels like cheap flimsy plastic that gives off a funky headache inducing smell during warm weather. It's like a Barbie doll house, that type of plastic. It's so flimsy that I have doubts about safety in a crash. Even the fabric on the seats is cheap and less sturdy in feel than a typical seat on a public train. The stereo is a weird muffled, bassy sound that is terrible at high volume. The rear reverse camera looks so dark to the extent that it's hard to see anything in daylight and I don't know how to adjust the brightness, assuming it's not a camera fault. Even the front headlights look like some horrible yellow colour straight from a 70s Datsun. To be fair it's getting me from A to B while my car is repaired. But I definitely would not buy one of these cars ever, especially considering the price of them compared to other cars in similar price ranges. I would strongly suggest that you test drive a number of other cars before settling on one of these cars for a purchase.

Does everything I need – Maybe having bought my car from an excellent dealership helps but my Outlander really has delivered what I need. It is a bit bigger than I need but it has fitted in well. I would like the rear seat windows to wind down more (ask my dog) but most things are well thought out. Only complaint is the adaptive headlights never going off high beam which means that you dazzle other drivers needlessly. I just never use it Show details

Nice comfortable car. DONT buy the genuine towbar – Have had the car 5 months. It drives nicely and is comfortable, It has a high bonnet though! Getting 6.2 highway & 8.5 around town.(petrol) Pretty happy in general. The GENUINE towbar is RUBBISH. You have to get on your hands and knees to attach the safety chain because the attachment is so far underneath, also meaning the safety chain is too… Read more ·  1

short. (never been too short for any other car I have ever owned!!) same for trailer plug, hands and knees again. Mitsubishi has agreed "its crap" but said, "you know, that's how it is!"

Great family car – Got the original version before the tech downgrade due to semiconductor shortage, there are powergate on the LS. Very reliable to drive around with. Limited 3rd row leg room, but perfect for kids when we need to take on a couple more people occasionally. For the techs packed in, it offers the best value. We are getting 6ish l/km on highway trips. Show details

just rubbish – This is the second time my work has got one of these terrible cars, Honestly its the cheapest quality car of the worst build quality. the last one had 7 different faults in two years, mostly electrical. It was so underpowered , and noisy, and ran rough all the time. When they got a new model I thought they might have fixed the issues... but no, we… Read more

got this a few months back and already the entertainment system has died and no touch screen working. It engine is so underpowered its like a motor mower, its handles like a wet sponge and feels just as cheap and nasty as the last one. I would never ever buy one of these terrible cars, just run away and avoid at all costs !

Perfect family SUV-Disappointing Faulty head unit – Got delivered March and took a drive to Melbourne. Excellent ride and comfortable/spacious cabin. Mitsubishi definitely improved on their standard/quality. Love the tech but faulty head unit after 1 month of purchase. Been waiting for replacement over 1 month. Very quiet without any music during an 8 hours drive. I still believe it's the best valued SUV.