Review your last buy on ProductReview.com.au

 AI reviews summary 

Pros
Product Quality and Fit: Many reviews highlight that items such as seat covers, dash mats, and floor mats are durable, well-made, and provide a precise fit for a wide range of vehicle makes and models.
Helpful Customer Service: A frequently noted positive aspect is the responsive and knowledgeable support provided by staff (specifically mentioning team members like Robert) who assist customers in selecting the correct parts.
Fast Delivery: A significant number of consumers report prompt shipping and efficient delivery times across various regions.
Easy Installation: Several users mention that the products are straightforward to install and come together smoothly out of the package.
Cons
Delivery Delays: A subset of reviews indicates occasional slow shipping times or delays with courier services.
Fit Inaccuracies: Some feedback mentions receiving items that did not fit their specific vehicle model correctly or finding website selection tools unclear.
Communication Issues: A few customers experienced difficulties with post-purchase communication or challenges reaching support when resolving order errors.
Verdict

Overall sentiment towards Motoquipe.com.au is largely positive, with consumers frequently praising the high quality, precise fit, and durability of products like seat covers and dash mats, paired with helpful customer support. While a minority of customers encounter challenges related to shipping delays, occasional fit discrepancies, or difficulties during the returns process, the majority experience a smooth purchasing journey. Double-checking vehicle specifications with support prior to ordering is recommended to ensure the correct items are received.

732 reviews
5 Loaf62  · items arrived in a timely manner and fitted well very comfortable
5 Yvonne Bassett  · Great quality easy to fit love the feel very happy
5 Jess Holland  · Seat covers fit perfectly and i was able to install them myself. Good communication from Motoquipe about delivery etc.
5 Brian Pennell  · Bought a Dashmat for our new car. Very efficient service with no problems
5 Norm L  · Great customer service and the seat covers fit exactly as they should. Really good quality, value and quick delivery too.
5 Madisyn Maxey  · Very soft, it fits perfectly, it settled flat against the dashboard
scott s.
scott s.TAS
 

One of my worst online shopping experiences. Misleading website and they only return 85% of the original purchase price. BE VERY CAREFUL DEALING WITH THIS COMPANY!!!!

Motoquipe.com.au
Motoquipe.com.au    

Hi Scott, the site is not misleading. You bought… Read more

Ask the reviewer
Joh
JohVIC
  Verified

After finally finding a weatherproof cargo mat for my vehicle which Motoquipe had listed , was sceptical about fitment for a 5 seat SUV , received item 5 days after payment & exceeded my expectations fitted perfectly , definitely recommend & customer service + shipping was excellent ⭐⭐⭐⭐⭐

Ask the reviewer
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Noah Stewart
Noah Stewart
  Verified

The product I received was not what was pictured on the website. The floor mats I received were not geniune as showed in the photos. I would expect that the product I see in the photos is what I receive. The floor mats weren’t even the same shape as pictured on the website. Customer service then wouldn’t admit that the wrong product was sent. I… Read more

had to pay to return ship and then had to order another product which had the exact same images on the website. The photos need to be updated on the website so that this doesn’t happen to future customers.

Reviews with attachments

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Tony H.
Tony H.3 posts
  Verified

The dash mat I ordered for my Toyota Yaris is a perfect fit, I couldn't be happier. Thankyou for your advice and prompt service.

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Gina Nott
Gina NottQLD
  Verified

Purchased the Adventurer 25mm Sheepskin Universal Size 30 Seat Covers Skin Skirting and Sheepskin Steering Wheel Cover Sheep Skin in colour grey for my Toyota Landcruiser 105 Series. Great value, quality and fit. Prompt delivery.

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Jaden C
Jaden CQLD
  Verified

Looks and feels amazing! I just got the new 2026 Rav4 GX in white and felt that the original seats were too dark for my taste. Luckily, the original interior has grey accents so the Wet Seat Grey Neoprene Seat Covers look amazing! Fitting the front seat covers was easy but fitting the back seats took a bit of patience & small hands for areas that… Read more

hinged. Robert was great - I emailed him after i placed my order to ensure I was able to get the right fit. Very very happy.

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JudieM
JudieMNSW2 posts
  Verified

Great prompt service, would highly recommend them. Salesman was wonderful.Very easy to instal, fitted really well. Very very happy customer.

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Darren
DarrenQLD3 posts
  Verified

Installed to my FGX looks good Does the job Good quality

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gardener george
gardener georgeQLD124 posts
  Verified

I'm happy I received a lovely pair of canvas seat covers, and I'm getting a refund on a hail car cover that I cancelled before they had posted.

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Mike A.
Mike A.QLD4 posts
  Verified

The sunscreens work well, but they are too small for the windscreen. Reported this to Motoquipe, but no response so far ...

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Deb
Deb2 posts
 

10 out of ten on all areas great quality easy to fit love the feel

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big_half
big_half22 posts
  Verified

Hard to judge fully as the seat covers were a gift, but I paid $360 (on sale) for front and rear covers for a Ford Territory, with the rears being custom. After checking the model number of the fronts, I found a competitor selling them for $75, which means the rears effectively cost $285. That feels extremely overpriced. The branding is another… Read more

letdown: they’re stamped with “Black Bull,” which will look cheap and out of place in the car. I didn’t realise this would be the case, and honestly, who wants that written across their seats?

Customer service was equally disappointing. After two weeks of silence following my order, I reached out only to be replied to by an AI. Can they not be bothered running a business with actual customer support?

If I had my time again, I wouldn’t bother with Motoquipe. The covers are made in China and don’t appear to have the quality you’d expect for the premium price. I’ll only know about the fit once they’re opened at Christmas, but so far I’m not impressed.

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DGC
DGC
  Verified

Zero Stars - Do Not Buy! I purchased an expensive model car listed as 'new'. The item arrived covered in grease and extensively damaged. I immediately reached out and they admitted it was damaged before sale and apologised for their mistake. On return of the item, wasting my time for a refund, they 'inspected' it and stated it was more damaged… Read more

than when they sold it and disputed the refund. Their claim is completely false and questions my integrity. In addition it completely ignores the fact they sold a damaged item as 'new' in the first instance! I've never dealt with a more dishonest seller. Do not buy from this shop!

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Alfredo L.
Alfredo L.NSW3 posts
  Verified

​"I used the website’s vehicle selector tool (Make/Model/Year) to find seat covers, but the items I received did not fit my car despite being listed as a match. When I returned them, I was only given a partial refund. I am now in a dispute through PayPal to recover the full amount. Based on my experience, the search filter results were not accurate for my specific vehicle."

Motoquipe.com.au
Motoquipe.com.au    

Hi Alfredo and sorry for your experience. As… Read more (+3 replies)

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Amy Hedger
Amy Hedger
  Verified

Worst seat covers do not waste your money not even 2 months old and falling apart save your money dot be bullish like me

Latest follow-ups

The Taipan
The TaipanNSW2 posts
  Verified

Purchased a console lid cover for my Mitsubishi Outlander. Totally custom made and 100% fitment. Why did I need one? I have a habit of resting my left arm on the console lid when driving (bad habit) and of course the vinyl had worn and looked cr#p. Top product

 Follow-up  · Very easy to install and holding up well. I suspect it will still be there longer then I will be at 81.

Anthony Peacey
Anthony Peacey
  Verified

I encountered an unusually clear website, an unusually and clear responsive correspondent when I emailed questions, rapid handling and despatch of my order, an excellent product. Thanks indeed.

 Follow-up  · Installation was simple and easy. The seat covers are doing great. Still look new. I did not use customer support again.

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Daniel S.
Daniel S.4 posts
  Verified

I purchased the Motoquipe dashmat for a mazda cx5 2022. I was unsure of the particular one as there are 2 available. Robert from Motoquipe was very helpful in guiding me to get the correct one. I ordered online and it was delivered soon after. The dashmat looks great and fits very well. I highly recommend this company.

 Follow-up  · Installation of the dashmat is very easy. Just put it on the dash. It doesn't even require the Velcro tabs to secure it. The dashmat material is superb, not just black carpet, but a nice firm material perfectly shaped to the cars shaped dash. The black colour certainly reduces glare of a bare dashboard and I really appreciate the protection it gives the car interior.

In-depth reviews

Jon
JonVIC2 posts
  Verified

I purchased a second pump for myself after purchasing a single barrel device for my daughter. The dual barrel device. It works well and the pressure gauge agrees with my other pressure gauge. It is well-made, solid and the action is smooth. You need to press pretty hard with the dual-barrel model and small people with not much weight may find… Read more

the single barrel version better. The only problems I find are: 1. that you need to wait about 10 to 15 seconds for the pressure gauge to give an accurate reading of tire pressure because it takes this long for pressure in the hose to equalise with the pressure in the tire. 2. that a little too much air escapes from the tire while you unscrew the coupling to the tire valve. This means the tire pressure will be 2 to 3 kPa below the reading on the pressure gauge on the pump before removal. I get around this by over-pressuring the tire slightly and then releasing a little until my other pressure gauge gives the correct reading. I particularly bought a pump with a screw on attachment to the tyre valve as my older pump with a cam-type clip on attachment had to be held on (probably the rubber insert was wearing out). I may try one of the available clamp-on attachments. 3. one of the rubber protectors on the base came off on my concrete floor. The four rubber protectors have a reasonably firm clip-on design but if the pump moves across a rough floor or drive they may come off. I have glued mine on.

Still Waiting
Still WaitingWA
  Verified

Terrible Service. Would not recommend. Order placed on 24/02/26. Website stated express backorder would have item shipped directly from manufacturer in 3-5 days. 12/03/26 I sent an online enquiry and received nothing but an automated reply. 02/04/26 I called Motoquipe direct and spoke to somebody. Person presented themselves as helpful. Said it… Read more

was strange that it hadnt shipped yet and that he would make an enquiry and call me back. No return phone call was ever made. 07/04/26 I received an email from "Macship" stating a shipping order had been booked and supplied an Aramex tracking number that didnt work. 08/04/26 I received an email from Motoquipe stating the item had shipped and supplied a tracking number for Macship which appeared to work and take me to a "Pact Logistics" website. The tracking number also worked on Aramex's website. Here we are now on 22/04/26 and I still have NOT received my item. Tracking shows that the item has been sitting in Aramex's Perth Depot since 10/04/26. Have made 2 phone calls to Aramex with no resolve. One of which had the operator state to me that they have no record of the item actually arriving at their depot here in Perth. Still absolutely no contact from Motoquipe either, other than receiving this request to review my order today.

Susanne Fornasier
Susanne FornasierNSW
  Verified

The product it's self was great. My daughter loves her new seat covers for her birthday so I am also pleased. The phone conersation I had with a lovely young man was spot on in picking the correct type and style for her vehicle. His knowledge was fantastic and assured the product was good quality and fitted correctly. My only issue was the… Read more

courier. I found it hard to find my item in the tracking system as it went into no knowledge of where it went for a week. I tried calling the courier but there was no number to call. I emailed them as it was my only option and a day later there was a response to say my item had been delayed but is now back on track to turn up the next day which thankfully it did. However, I was not home at the time, and I would have preferred to be able to give him instructions on where to place it rather than throwing it over the fence the way he did and leaving it for my dog to pee on several times. But no harm done to the product safe inside, so all was well in the end. Ha ha.

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Positive reviews

Ian
IanSA5 posts
  Verified

When the dealer "couldn't" include a dashmat in the deal, my logical response was to Google what was available. Motoquipe - local, great quality, great fit, and customer service went above and beyond to ensure I ordered, and received!, the right product for my new car. Have always had a dashmat on my cars, and certainly not disappointed with this one.

Jesse Bantin
Jesse BantinNSW
  Verified

I got the head unit I wanted (couldn't find it anywhere else as it's a fairly new model), snagged it on a discount & they even stitched me up with a 1nch larger screen that nearly screwed the whole install, but it fits to the mm so I'm stoked.

Jackster
JacksterVIC4 posts
  Verified

We could not find a dash mat for our all new Mitsubishi ASX-LS..The one we received today from Motoquipe is perfect..My Partner loves it and it makes the interior look great. Communication with the Team was good and all questions answered.Thanks Team..

Negative reviews

MJB
MJBNSW6 posts
  Verified

Changed an order made on line but no-one updated it, they just sent it out anyway. I raised an issue and was told that I submitted the change after it was sent, once provided with screen shots, they stopped communicating. I still had to send it back at my own cost, now I just have to wait for the ‘excellent customer service’ to process the refund after 15 days and any questions that I have are answered by an AI bot.

Motoquipe.com.au
Motoquipe.com.au    

Hi Paul, this is simply not true. You ordered… Read more (+4 replies)

Mark Baldasan
Mark Baldasan
  Verified

Ordered dashmat off website wrong one sent due to website not being clear with models sent back to Motoquipe as requested still waiting for refund or replacement dashmat via emails and numerous phone calls and very poor communication with Motoquipe being told I will be contacted with a solution but all I am doing is chasing them with still no results very upset and frustrated!

Jeff L.
Jeff L.QLD
  Verified

Terrible service Stuffed up delivery Couldn't understand original order Even though done on there site Then lost order Took forever to get covers which were ordered for a job Had to buy covers from super cheap to finish job l lost $200 because of stuff up l used to buy same covers from Seat cover Master who were a pleasure to deal with You lot are bloody useless

Recent reviews

Nat
Nat
  Fair Incentive Verified

Bought the following specific to my 2019 Subaru forester - dash mat: fits well - boot liner: fits well - rear seat floor mats: fits well - passenger floor mats: fits well - drivers side floor mats: fits well but difference screw so can’t secure in place

Paul Anthony Neich
Paul Anthony Neich
  Verified

I wanted canvas seat covers for my 2004 Ford,being an older car I thought it might not be possible.I spoke to the team and they made them,they fit perfectly,they did a great job.

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