Moving Champs

A Deeply Disappointing and Stressful Experience – Avoid Moving Champs I chose Moving Champs based on their advertised claims of being responsive, competitively priced, and professional—impressions that were reinforced by their website to move a… Read more

3Bedroomm home I believed I was hiring a reliable Authentic Australian moving company. Sadly, this was not the case.

Out of the three companies I contacted, Moving Champs was the only one to respond. Their quoted price was similar to others, even though it was advertised as a "special rate"—there was nothing special about it. Unfortunately, that was the only positive part of our experience.

We booked a move from Surferw to Ormeau, originally scheduled for Saturday, then later changed (with agreement) to Friday, June 6. I provided photos of our furniture and large outdoor pots to ensure an accurate quote, and we arranged for someone to come on-site and assess. Oddly, they scheduled this for a Sunday between 4–6 PM. They showed up late and only after multiple follow-ups from my side. did they confirm they were on their way. They took photos, confirmed the job was doable, and we agreed on three men and a 4.5-tonne truck/Bigger if possible, likely needing two trips.

On the day before the move, I was informed the larger truck was unavailable and that a smaller one would be used instead. This was already concerning, but the real issues came on moving day.

Odly again they arrnaged to arrive between 9:30 am and 10:30, as they earlier you can start to beat the traffic would have been more logical. We were ready and waiting from 9:30 AM as agreed. By 10:30, no one had arrived. I called the company and was told someone would get back to me. No one did. After several more attempts, I was finally told they couldn't do the job at all. No explanation initially—just a flat "we can’t come." Only after pushing for an answer did they claim the driver had a fever. Whether true or not, we were left stranded with no help, having already taken time off work and made all arrangements.

Their only offer? Postpone until Saturday. This was unacceptable—we had confirmed the booking in writing and paid a deposit. I explained how their failure had completely disrupted our plans. Their repeated response: “I understand.” But they clearly didn’t. Not once did they offer a viable alternative or any assurance that Saturday would actually go ahead.

Even worse, one staff memeber I spoke with said we are not the movers which imply that Moving Champs is a third-party broker(is this true or not?), something they never disclosed. It would seem they contract out all or some their work and clearly have little control over quality or reliability.

There was zero accountability, poor communication, and no attempt to rectify the situation. In the end, we had to scramble to find another mover at the last minute, which cost us significantly more and caused immense stress.

Our experience was one of emotional and financial strain, caused entirely by this company’s lack of professionalism and integrity. We felt completely let down and would never use Moving Champs again.

If you’re considering hiring them—don’t. Choose a company that takes responsibility, communicates proactively, and delivers on their commitments. Moving Champs failed on all counts.

We Managed to find another company to do the move ,they tried to see if they could do the move Friday at such short notice. These guys sound professional all the way...On my way home they called me to confirm the time they would be their Sat 7am sharp and they were..what a difference a professional Company makes.

I engaged Moving Champs to transfer my furniture and white goods from a three-bedroom two storey townhouse into a one-level property. They arrived on time and took great care extracting some large bulky items and negotiating the narrow split level… Read more ·  1

staircase. Truck was packed carefully and there was no damage. The team were polite, efficient and courteous. It was a short distance move that took six hours. I was pleasantly surprised that the contracted time was reduced by the time they had for their lunch break.

Good move – good move from melbourne inner east efficient and wuick will recommend Show reply

Great service. I contacted Moving Champs for an online quote and received a callback within 15 minutes. The estimate I was initially provided was accurate. Ekam and Dogra were our removalists and worked very hard to get the job completed on time. Show reply

Great service. Picked up a dining setting for me. Kept me updated the whole time. They were very friendly and accommodating. Made the whole experience very easy for me. Show reply

Gulbahar moved our belongings efficiently and amd without any hassles or stress. Thank you for making our move stress free. I recommend this company for others to move Show reply

Disappointing experience. Times for pickup & delivery were constantly changed causing great inconvenience& management lying about times. Not a trustworthy organisation. They wanted payment before goods were at delivery place. I refused & paid when goods were in place. The men doing the work were pleasant & apologetic. Management was the problem

Moving Champs is an [Content Removed] service. They [Content Removed] an extra $700 from me while holding my furniture hostage. This, after being 8.5 hours late, refusing to take all my inventory of furniture, holding my belongings overnight and arriving the following day at my new home just three hours away, minus boxes of silverware and other goods. [Content Removed]. Use at your own peril.

DO NOT USE this company!! After spending $1600 today and being threatened by the ‘boss’ to pay before the job done without an invoice even or they would not unload my beds I only have 3/4 of my stuff here! The guys work like slaves for very little money and I even wonder if it’s human trafficking. You will pay too much, the truck will be hours… Read more

late, the truck will be too small for the job. It will require multiple trips like other reviews have said. My only solace if putting reviews online and dobbing into ATO. Oh and prepare yourself for their response to my review. But moving is stressful enough without this circus.

We were so happy with the Moving Champs service. From my first enquiry they immediately provided a quote that was a very reasonable price and were easy to communicate with when making arrangements. I was also impressed that they called the day before to confirm all the arrangements which gave me peace of mind. The two removalists arrived on time… Read more ·  1

and called ahead to let me know they were nearly at my address. They were friendly and completed the job efficiently and effectively despite it being a complicated move of two gaslift beds into a very small storage space. We would definitely recommend Moving Champs and will use them again in the future.

We have used Moving Champs for both our moves in Canberra and now in Brisbane. The most recent move was handled smoothly with great communication and excellent service, both by the booking team (shout out to Scott) and both teams that managed our moves across the two separate days that I had requested. The first day was moving the equivalent of a… Read more ·  1

four bed house from the first floor of our multi-generational home to our new house two suburbs over. I had underestimated so it was two trips but they handled it brilliantly. The second move was my elderly parents from the ground floor of our house to their new home and again, the equivalent of a four bed house worth of furniture. Both teams handled the heavier items with great care and ingenuity and I would highly recommend both teams as well as the services of Moving Champs.

I hired Moving Champs to move my deceased father's grandfather clock from his place in Stirling to his friend's place in Thornlie. The boys arrived on time and delivered the clock safely. I'd only recommend that Moving Champs should clarify with customers about how the balance of payment will be processed. Show reply

Pathetic service. Promises not kept. Was supposed to arrive at 10am. No communication at all. At 4:30pm advised they cannot make it for that day. Shockingly poor service. DO NOT USE THEM

Awful service. Advised them about a specialist move ahead of time and sent pictures. They turned up with a small dolly to move a large and heavy piece of furniture. Took 2 hrs to move one piece and I was left with having to return lifting… Read more

equipment to a storage unit. Complained directly - no response, sent them text messages as that was how we were communicating and they blocked my number! Would not recommend. I wouldn’t give any stars if it were an option. $500 to move one piece 12ks. Terrible.

Was told one price of 140 for moving a small amount of furniture. Guys constantly on their phones took up at least 45 minutes talking or messaging. What should have taken tops 2 hours charged for 3 hours. NEVER AGAIN

Warning! They were meant to come betweem 8am to 10am.They said they had truck problems and came at 4pm.They did one load and said they were coming back but when they offloaded the Items at the new house they turn around and say they will be back tommorow and I had to pay a call out fee again and stair fee again.They even hung around till they got… Read more

paid.They even broke several of my things.They are the worst and have no clue what they are doing.You get what you pay for.Do not use them at all in any way.They have made our move even more stressful.If I was a betting man.I would bet they will always be late and use the excuse that their truck has broken down.They are con artist period.They are no different from scammers online.They have taken it up a notch and doing it physically.I dunno how bussiness can run in Australia or even get a licence.Go with a reliable,established and proffesional mover.

Used these guys recently for a 18m3 move. Small but these guys were helpful and efficient. The two young fellas that arrived did a good job. Not to expensive. Much appreciated. Grant Show reply

Guys were meant to come 8-10am arrived around 12pm no explanation at all and I was quoted $370 ended up paying $800. A rip off because they took a 30min break and also went to get petrol after loading their truck even though the move was only a few streets down (2min drive) they took around 30mins doing this also… really not happy with this very… Read more

unprofessional. They took extra long and expected to be paid for their breaks when I was originally quoted $370 for the whole lot. I ended up moving most of my boxes myself and did 5 trips total back and forth with my own car because they took so long and I ended up late to an event I had that night because of their delay and them taking so long. I won’t be going with this company ever again

Moving Champs cancelled the contracted job the night before, citing “truck problems,” and showed absolutely no regard for the disruption and stress this caused. They suggested moving to Sunday, however the strata management doesn’t allow moves on Sundays. I had to look for other movers in a rush. I am still waiting for my deposit to be refunded. Extremely unreliable, don’t waste your time or your money.

Fantastic job from the movers. In fact they were so punctual as to be earlier than me to the pick-up site. Delivery on the other end went very smoothly. All in all, 5/5 highly recommended. Show reply

The job was not a hard one, a largish number of not so big items, none of them difficult/breakable. The day was hot. * There was no damage, which indicates that packing was good * Time it took was reasonable considering the number of items and the heat * The quote was far better than any other mover provided (see below for some elaboration) All… Read more ·  1

things considered I can recommend Moving Champs.

On the quote: I was in negotiation with another mover, and the price would have been similar had it not been for the crossing the city boundary (Gold coast to Logan). I also could have done it cheaper with someone on the Air Tasker (only one good offer, others were fully aligned with other movers' quotes), but I would have to be the second person. My wife did not allow for that due to my "proverbial negligence".

Moving Champs was able to move one bulky item for us with only a couple of days’ notice and on a competitive price. The removallists were incredibly professional, taking care with both the item and the walls of our narrow hallway. Nik from the customer sales team was also incredibly patient with fielding our questions on the day of the move. Thanks so much for your assistance! Show details ·  1