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Mr Emergency Plumbing

Mr Emergency Plumbing

4.4 from 36 reviews · View Statistics
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Reviews

4.4
36 reviews
5
(31)
4
(0)
3
(0)
2
(0)
1
(5)
  • Customer Service
    4.6 (31)
  • Timeliness
    4.8 (31)
  • Job Satisfaction
    4.9 (29)
  • Rates and Fees
    4.3 (29)
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Casey K.
Casey K.Western Australia
  • Verified

Leaking water

published

Called Mr emergency plumbing Joel came out and inspected our issue, he was very knowledgeable and told us what neeeded to happen in order for us to solve the problem.

Customer Service
5/5
Timeliness
5/5
Alex Hunt
Alex HuntMetropolitan Adelaide, SA
  • Verified

Mike fixed electrical issue

published

Mike responded to emergency electrical issue promptly and fixed and dealt with issue in a pleasant and professional manner. Can recommended Mike service to other customers, family members and friends. Thank you again

Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)
  • Verified

Fast and effective plumbing

published

Arrived within an hr to rectify my plumbing problems, thanks Tyson from Mr emergency plumbing for fixing our emergency plumbing problem. Fast and effective from call center all the way through.

Customer Service
5/5
Timeliness
5/5
  • Verified

Happy customer

published

It was a sat night trains were blocked Calum from Mr Emergency came to the rescue and unblocked our problems he gave a fixed price quote before accepted which was good

Customer Service
5/5
Timeliness
5/5
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  • Verified

Tidy work

published

Quick turn around with a really tidy and professional look. You can tell it’s done with care and built to last. Happy to have hot water again haha. Cheers mate

Customer Service
5/5
Timeliness
5/5
  • Verified

Mr Emergency Plumbing Gold Coast

published

Nick- wonderful experience extremely helpful and efficient would throughly recommend. Came out and solved our burst flexi hose problem located in the bathroom. Was an absolute delight to deal with and will be using again.

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

  • Verified

Gutter cleaning

published

123793 Chris C.
Went far and beyond with removal of all the waste and mud that was in my gutters and was a very friendly guy to deal with. Peace out

Customer Service
5/5
Timeliness
5/5
Carol
Carol
  • 2 reviews
  • Verified

No hot water

published

Andrew arrived on time to help with our water heater, he was very polite, explained in a clear and easy to understand manner what he was doing, and cleaned up well when he was finished. Will use again

Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)
Mikhai H.
Mikhai H.Perth, WA
  • Verified

New hot water unit

published

Had Joel from Mr emergency come to our property and replaced hot water unit late in the afternoon and gave us hot water the same day thanks for prompt service.

Customer Service
5/5
Timeliness
5/5
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Sa31112

published

Billy was nice and friendly. Came in a prompt fashion, and organised the install of my new oven in a timely fashion. I would recommend metropolitan next time to my mates

Customer Service
5/5
Timeliness
5/5

Dripping shower

published

Unable to turn my shower off and had a steady run of water. Had Tyson from Mr Emergency plumbing attend and provide me with a fixed price, call Center through to plumber was great.

Incentivised Review No

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0.0
(1,234)
  • Verified

Instant repair

published

Broken garden tap that wouldn’t turn off, called Mr emergency plumbing and had Tyson arrive within the hr to carry out repairs.
Very satisfied customer, will recommend to family and friends.

Customer Service
5/5
Timeliness
5/5
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Nasty tactics they use to only get you pay for call out fee of $132 and NOT go with the job.

published

If you dont have a seriously urgent problem, Do not go with these people. Had a leaking tap in the sink that's moderately urgent. They charged me $132 just for call out fee and quoted me $640 just to fix a leak in the tap. They will quote you the highest/ridiculous prices possible for you to NOT go with the job so they can just get paid for the callout fee and go home.
I would rather let the tap leak for a few more days(which won't even cost a fraction of the call fee) and wait for a cheaper plumber to fix it.

Customer Service
1/5
Timeliness
4/5

SA-28127

published

Billy was fantastic rectified the problem in no time he gave us good suggestions
Did an electrical inspection and made us aware of minor things that need to be looked at in the near future

Thanks billy

Incentivised Review No
susan
susanMetropolitan Adelaide, SA

Excellent

published

Mike is a very helpful and personable person. he is very clever with his work, i would recommend him to my friends and neighbors. he is very competent and skilled.

Customer Service
5/5
Timeliness
5/5

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