Not a Good Service
Very poor service would not recommend using these guys. The Goldcoast store do not do there job correctly.
Brakes grinding just 1 week later owner does not answer phone.
Customer beware shop around
Absolutely terrible service now my car is out of rego and I will miss an appointment for repairs I have waited weeks for
Called to have a roadworthy certificate booked in, was told they could do it the following day at 10/11 am.. 1145 came around so I called to see what time I could expect them I was then told that no, I am wrong the appointment was for the following day.. now my car is out of rego and I am going to miss an appointment for repairs that I have waited weeks for..
Do not book with them
Alex suggested if I'm selling my car to not put my roadworthy results in the Queensland system, So we didn't, however, I changed my mind the next day and requested the report and for my roadworthy to be put in the system. I got yelled at by head office staff and feel very disappointed in the lack of customer service. I'm in my full rights for a refund as I did not get what I paid for. All I want is my report to provide to my mechanic.
Waste of time
Received a text asking if I could do a certain time 1/2 , told them I work until 4 and will need to take time off work to do so , took time off work and waiting 2 hours phone calls text asking if they were still coming - all I got was ‘ no’ after 2 hours of my time wasted no apologise , no rescheduling , how rude and unprofessional !!! Time wasted for nothing !! A polite text message apologising or phone call would have been suffice. How frustrated would you be if you had to take 3 hours off work and wait around calling and messaging just to be told ‘no’ .
Bike in mint condition
Got a RWC knocked back due to a switch which was fixed that day, emailed receipt as asked now no contact from the inspector and the office told me to chase it up myself. These guys are unprofessional and will never use them again. I will tell everyone I know about the experience I have had.
Phoned one day roadworthy completed the next day, David was absolutely excellent with Sheila who is an elderly lady and he didn’t rush her and more importantly he listened to her. David was so polite and courteous and did a professional thorough roadworthy test. I highly recommend mr roadworthy if you want quick, professional service
Ann Baxter & Sheila Symons
Very disappointed- would have been better to take to a dealer that way your not charged again for a minor defect that was found and needed to be rectified. Read fine print with surcharges and extras
Failed inspection due to "windshield sprays were not working and oil leak", the engine was cleaned the night before, only one drop of oil was found under the engine and found out there was no water in the windshield spray tank, they don't provided me with a service, they just took my money and hope me to charge me again for the second inspection
worst service ever
Stay away from this gays you will pay twice and never get the job done .really dishonest people
when they ask to pay before hand just do not pay ! look for someone else!!
Wouldn’t use ever !!
Was there to do a pre purchase inspection, was told the tyres were getting replaced in 2 hours time (“that won’t matter mate it’s not a roadworthy”) then looks at them kms and the vin, tells me the headlights I have a Chinese crap.
Looks over the vin once more, then gets in drives it 4 metres and slams on the breaks and locks the wheels up and revs it, reverses it up and says mate I can tell you hundred of things wrong with this car then says he’s not doing the inspection
I asked why and he says I can’t tell you.
Would definitely advise to go elsewhere
Came to the door and just asked for his $100 and the keys and gave me attitude from the get go. He apparently ‘found’ a bunch of ‘faults’ that aren’t even necessary in a RWC - like having to polish my headlights. I have never had to do that for RWC before, and they work perfectly fine. Told me I’d be better off selling it without a RWC And taking the plates off when I had gotten a pass on one 6 months ago with flying colours. 100% scammer vibes and I would RUN from this company if you want a RWC!! Do not waste your time or money, terrible service, just want a quick buck and for you to fail so they can make even more money!
Efficient, reliable and pleasant service
Mr Roadworthy provided fantastic service! Julie was prompt at getting back to me to book (responding on a public holiday which I did not expect!) and so polite. Michael performed the roadworthy, arriving bang on the stated time and was very courteous in providing information to us. My nephew recommended Mr Roadworthy to me - I now know why and would happily recommend Mr Roadworthy to anyone else requiring a roadworthy on their vehicle.
Great Service, Will use them again
Great service, will use them again in the future. The booking was fast and convenient. Kevin provided the great and efficient services to us. We did 3 vehicles with them. Also offered us a discount when he came out second time. Kevin was helpful and friendly. Thank you for the great service you had provided.
I contacted Mr.roadworthy late at night the day before I needed the roadworthy. I received a call within 10 minutes to confirm a booking for the next day in the morning.
David came out and he was very polite, and efficient. Great experience in every way. Will recommend to everyone I know. Thanks.
Appalling Service plus Bait and Switch
My prospective seller enlisted this company to perform a pre-purchase inspection on my vehicle in central Brisbane. Firstly the seller was given constantly changing dates and times by the inspector. Finally on the agreed date and time of inspection, my wife with two old baby facilitated access and oversaw the inspection in the open heat of the day.
Observations: (a) the inspector Mr A drove, revved the vehicle and slammed the brakes like a maniac, almost like he was trying to break the car (b) bait and switched - was requested to do a pre-purc...hase but did a RWC instead due to (c) upon calling and discussing the reasons for the switch, Mr A cited a long list of excuses he was unable to complete the job. Mr A cited no parking for his van, inspected car was not parked on a flat surface, they don’t do weekend inspections and the classic, he needed his van and my car parked side by side! Effectively he didn’t want to do the job. I discussed with my buyer to cut his losses with this company and together we organised another mobile inspection service.
Questions & Answers
I have a boat trailer that is registered in NSW. I need to change it to QLD. Can I get mr roadworthy to visit home in crows nest QLD. Do I need an inspection for this.
Get an answer from our members
Other Vehicle Accessories, Parts & Tyre Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.