MSY Technology QLD, Varsity Lakes

After a staff change, back to the old MSY – While in line, I heard the new guy at Varsity Lakes feeding a noob customer utter crap about HDMI cables. If the sales guy has no idea about cables, I seriously doubt he knows anything about computers. My turn came, I asked about Displayport cables. Once again, he spews a constant stream of nonsense and tries to sell me a HDMI cable. When asked about a specific Displayport cable, apparently the store has never stocked them, despite being listed as "In stock" on their website. I walk out, look up the product on my phone, walk back in and show the guy. Apparently they were due to arrive that day, but hadn't actually arrived. So the store does stock them after all. My advice is show the guy the product you want on your smartphone and don't get advice from someone who is clueless. As far as prices go, they're about the same (sometimes higher or lower) than Umart. Also, fulfilling a pickup order can take a few days for an "in stock item", which is a bit slack. Although, my latest order wasn't fulfilled at all, so 1 star.

Update: Seems like that employee has moved on and the latest guy was very helpful with a recent purchase.

Great Service on the Cheap – My SSD decided to fail a few weeks before warranty. I went in there and they could not find a record. But attempted to process it anyway as I got it from Slacks Creek. They did and a few weeks later got a replacement. Can be busy at times, friendly and barebones operation. But amazing on price.

Had to walk out of MSY. Never went back – Used the guys once, rang up prior to coming and got no answer, twice. Drove 30minutes to the store to realise they're running the store with 1 person... Yep. Turns out this store "burnt down", quite literally... Thank God because that store was a disaster to MSY and haven't used them since. Umart is the same price except 10x better on customer service.