Happy retired super fund member
I have been with MTAA since 1987 and over the years, even when I was living in the UK, I was always kept up to date with emails and by post and they were only a phone call away. I am now retired and have found their online website easy to navigate but also safe in the knowledge that I can easily contact them by phone for additional advice when needed.
Worst super fund service out there, never bother
Recorded incorrect details on my file, made it almost impossible to leave them, zero assistance from their agents and they will constantly muck you about with no end in sight. Worst experience of any fund ever.
An excellent Super fund.
As I retired, and checked the fees of my then super fund, I was horrified as to the total fees. I searched super funds on the net and concluded that MTAA Super Fund had both excellent return on their managed funds, and had very low fees. MTAA fees for my super pension were one third of the prior funds fees. I have always found MTTA to be friendly and super helpful when you phone them. A huge bonus is that they offer free financial advice from independent financial advisors. I have advised all my friends to transfer their super to MTAA.
Very helpful, on line easy to navigate.
After being with MTAA for many years, I recently had to talk to them to get some advice. They were very helpful, and advice was appreciated. Signing up on line is relatively easy (I had to show someone recently). It is easy to change your investment options on line, without fees. Well done MTAA!
No hassle and never any doubts.
I have never had or have heard of other people with this company that have ever had any issues. I have been with this fund since moving over from New Zealand in 2005 and I will remain with this company forever. Great advice, feedback and customer service as always.
My first time contacting and very impressed with the service.
My first time contacting and very impressed with the service, the operator that I spoke to gave me even more advice than I was seeking and informed me of other matters which I was not aware of, this proved to be so much valuable advice for me as I approach retirement.
I switched to MTAA 15 years ago. The financial performance of the fund has exceeded expectations. When I had a need to contact, their staff exhibited a high level of professionalism. Good product knowledge and a genuine interest in me as a customer. I have no hesitation in recommending MTAA to family and friends.
So simple and customer friendly
MTAA were so easy to deal with,so customer friendly,no question to hard to answer,they talked me thru everything,love the MTAA Super
From the 1st point of call to the end of the call I talked to one person .
Negative $1000 interest for 2019-2020 taken out of my account
This was predicted as the trust level in this organisation to manage my funds resulted in money being taken out of my super fund
This super fund is a scam
I joined MTAA Super in 2005 when I rolled over under $40,000. By 2017 my balance was $130,000 plus.
The product has provided excellent returns on my investments and the online information system is commendable.
Since I reached retirement age I have found it was a simple process to apply for draw downs from my superannuation and the funds were deposited into my account with 10 working days.
My strategies included research and understanding, not wasting money on financial planners, investing 100% in Australian Shares and while my salary was lo...
Great super fund
I have been with MTAA for over 20 years . Every time I call I have been met with friendly and helpful staff . The performance of my funds I am happy with and it’s never a problem to ask questions and check how your funds are doing .
Early Super Release
I've been with MTAA for more than 10 years. I registered with the ATO for early super release. I had no problems. I got my funds in less than 10 business days. Everything worked really well.
Questions & Answers
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