Munchkin Miracle 360 Cup
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- Award Winner 2023
98 reviews · Statistics
Munchkin Miracle 360 Cup is a ProductReview.com.au Awards Winner for 2023. Learn more
Great except for valve wear and tear
We have a number of these cups but are having difficulty sourcing valve replacements in Australia. They are the only part that is wearing as teeth eventually make tears in the valve. Easily available in the U.S. ($4 for 2 pack!) but won't ship to Australia. Can't find here. It's annoying because they're so good but I don't want to keep buying more cups when all I need is a replacement valve. Please sort this out and get a supplier in Australia, Munchkin. Amazon or eBay would be good!
Cup is faultless. Amazing. Customer support is non existent.
I have three young children and all three have used this cup in various forms, colours and materials. The reason we have bought so many is that here in the UK we cannot source the replacement silicon valves. Being washed every day in a dishwasher takes it’s toll on the silicon and eventually it perishes. If your child is a chewer then the silicon can be damaged long before it perishes. I have no issue with that, it is to be expected. My problem is that I cannot source replacement valves in the UK. Munchkin have ignored all my attempt
... Read mores to contact them. I still buy the product because nothing else comes close but I resent having to dispose of the plastic cups and collars just because the silicon valve has reached the end of it’s usefulness. The cups and collars are fine, it’s just the valve that needs replacing, just like the tyre on a car. Right now I’m having to buy a new car every time my tyres get worn. Come on Munchkin. Show your customers a little respect by at least acknowledging their attempts to make contact. * UPDATE. Five months on and still no acknowledgment from Munchkin. No surprise there. I did however receive a message from an independent company in Australia called CNP. They offered a couple of suggestions but none were economically viable. It was nice that they took the time to at least attempt to solve my issue and for that alone I am grateful. Munchkin could do well to treat their customers with similar respect.Purchased in at Amazon for $18.
- +1
Many thanks for acknowledging my complaint. Unfortunately it does not provide me with a workable solution but I certainly appreciate that you took time to try. I have yet to hear anything from Munchkin direct and I guess I never will.
It was good until it came to fungal cleaning
I bought it when my daughter was 6 months as she loved drinking water. Obviously loved the fact the she could do it on her own. So, we decided to buy an extra one, to carry around as a just in case. At night time every night I would wash them so that they were fresh the next day. Tonight my toddler refused to drink from the big one, and I was wondering why, when I saw spots, I started to investigated and it was disgusting. I done extreme cleaning on one and it started leaking afterwards, so never took the top off again, just maked sure I ran hot water to clean it. And to my surprise I found this! Yuk! I show how terrible it was, and how i had to clean them with boiling water to make sure that I could use them again.
Purchased in for $10.
Love this product!
Don't know where we'd be without this one - our LO was desperate to be a big boy, but totally not ready. This is a happy medium for all - especially me. My only complaint is the plastic on the top has ruptured slightly, but it has been on high rotation for over a year, so this could be normal wear and tear.
Purchased in .
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Too hard
My son was never able to drink from this cup. He's a big water drinker and likes to gulp down and he would just get frustrated with this cup and eventually I noticed he was drinking significantly less water. So we went back to a cup with a straw.
Dangerous when damaged
We purchased the 360 cup from Coles about a month ago. My daughter loved the cup but she dropped the cup (as a child would and this is also the main marketing feature of the cup being able to be dropped without leaking), the mouth piece got chipped resulting in a sharp edge on it which makes it a unsafe for her to use. It is so sharp that it cuts her gums/lips and can scratch her face/eyes. I contacted info@cnpbrands.com.au to ask for an exchange or refund but they said I needed to produce a receipt. Who would still keep a receipt for standard
... Read more, cheap products such as a cup is beyond me. So the customer service consultant there pretty much said there was nothing he could do. I may consider escalating this seeing as it is a bit dangerous since I'm left with a dangerous product.Purchased in at Coles Supermarkets for $9.
Great product
A no mess cup, doesn't spill at all and my 6 month old is really getting the hang of using it! Have been using for the last 2 weeks. Great product, would highly recommend.
Purchased in at Woolworths for $10.
Author stated being incentivised for this review
durable but may not be for my kid
Good things first, I love how durable it is and I think it's not made of cheap material. After a few days of trying it, I noticed my child is having problems drinking from it. He can't figure out how to use this and it ends up getting tossed when eh gets frustrated
Purchased in .
Munchkin 360 cup
I bought this for my 13 month old to transition to an open cup. She still yet had adapted to it and finds it very heavy to lift when filled with liquid. Also quite difficulty to wash the silicon ring
Purchased in at Woolworths for $11.50.
Author stated being incentivised for this review
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Good cup, but hard for baby
I purchased the munchkin 360 trainer cup for my 7 month old few weeks ago. However I found it’s a little to difficult for him to figure out how to drink from it. Although the package advises 6m+ I think it’s more suitable for a older baby. The design is great and he enjoys playing with it and taking it to his mouth. However, he’s had issues lifting the cup to drink from it and when I put more water to make it easier the cup was too heavy for him to lift it. Otherwise I love the design, it’s no spill unless thrown around aggressively and easy to clean. I think it’ll be great once my son is a little older and figures it out. No concerns for the actual product just not the right time for us atm.
Purchased in at Baby Bunting Physical store.
Great design
My son drinks from a weighted straw cup and now that he’s one I decided it’s time to try a different cup, I bought this from big W and can say it’s ok, he loves that it has handles, he’s still adjusting to it and couple days later he’s adjusted to it well. Easy flow, cute colours
The cup would be great If it was grippy
Purchased in at Big W for $14.50.
Great- Promotes independence
Great product for baby/toddlers
I leave it near the toys and my 9mths old drinks from it whenever she is thirsty. She got used to it pretty quickly and now loves it.
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Munchkin 360 cup
I loved this cup for about 3 weeks but unfortunately my baby has chewed the valve so now it leaks. Ok that’s no fault of the company but it is annoying that you can’t buy replacement valves in Australia even though these cups are sold everywhere. I found replacements which are 2 for $4 on the munchkin.com website but they only ship within America. I don’t want to buy another cup every time the valves get chewed.
Purchased in at Big W for $15.
Great for baby to start drinking from cup
My baby loves this cup for drinking from, she was not interested in the sippy cups or cups with straws so this is perfect for her. Will Definitely buy more.
Great idea
I was looking for an open cup to use with my 6 mth old for water and there arent many i could find. Not interested in spout/straw sippy cups as i think its important to encourage cup drinking. So far she was good at taking a few sips but wondering if i need to fill up the cup more for it to work best? Just only offering small amts at the mo and sterilising water.
Purchased in at Baby Bunting for $15.
Author stated being incentivised for this review
Questions & Answers
Where can I buy replacement silicon valves in the UK. Currently I am replacing the whole cup every few weeks and it’s expensive. I have three young children (one is a chewer) and I don’t like throwing all that plastic away. The cost is an issue as well. The cups are great. Fantastic actually and all three boys take their milk to bed at night with no leaks until of course the valves perish or get damaged by chewing. I cannot find anywhere in the UK and Munchkin have ignored my appeals.
I loved these cups but all the sudden they have began to leak from the lid, like a lot! Not sure what’s wrong or if they are just wore out. They are not even a year old.
Hi Brittany
Thank you for getting in contact with us!
We would love to look into this further for you, could you please email us on cservau@munchkin.com and we can help resolve this.
Warm Regards
Munchkin
Hi, just wondering if this would be a good option for my bub? She is 11months and has trouble drinking from straw cups as she chokes on the water and the other teat/spout cups she cant tilt up far enough to make the water come out. She drinks well from the spout cup but I have to hold it for her. Hoping she can use this one by herself.
Hi! Thanks for your question.
The 360 cup would be great to try out for your Bub, especially if your little one hasn’t taken to the sippy cups with straws. There are the 360 cups with handles, so it may be well worth a trip to the store with your Bub to see if she would prefer the cup with handles or without handles.
There are also different heights of the cup and any size can be good for a quick outting or one for daycare. The cup is very easy to clean compared to the cups with straws as mildew/mold do build up much faster in those cups.
I hope the cup does help! - Diana
Hi Erin. Thank you for reaching out to us with your question about the Munchkin Miracle 360 Cup. The Miracle 360 Cup has been designed for your little one to drink from anywhere around the rim, like a regular cup and helps support normal muscle development in a her mouth.
The Miracle 360 Trainer Cup with handles has a slower flow rate for your little one to master her drinking technique and is very comfortable to hold.
Our Miracle Cup range is available in Coles stores nationally, if you would like to contact us at cservau@munchkin.com with your postcode, we can find your closest store and answer any further questions you have.
Warm Regards, Munchkin
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Hi Donald,
Sorry to hear you are having this issue to source a replacement in the UK.
... Read more We are a distributor of munchkin products here in Australia and do have replacement silicon valves, but we only ship Australia wide. If you have a relatives or friends that live in Australia, they can purchase off our website and send it over to you via a international postal service. Our website is www.cnpbrands.com.au and you will find the valves under the spare parts section. Hope that information helps. Thank you.