MuscleDiets

I ordered from this company and they sent me the wrong order, they sent food that I could not eat, I tried to contact them by phone and email many times but they just ghosted me, never replied to any of my messages. I paid for this order with PayPal and was able to get a refund. From their reviews l have discovered that this is common for this… Read more

company, they send you the food that they want, not what you ordered. If you order from this company and receive the wrong order don't expect that they respond to any Emails or phone calls. I would never order from this company again nor would l recommend them to anyone.

Continually substitute meals because old ones they continue to display on their website are not made anymore - this is despite them phasing them out months ago. A whole bunch of new ones they sent are not even on their website. How are you supposed to put orders in? You email them and they never get back to you. If somebody is monitoring these posts from the company, can you please respond and explain why you won't update your website? Show details

Muscle Diets food is really nice & nutritional,but let down continually by their delivery company.Each time whether summer or winter,the food boxes are dumped outside the unit block,of my non security building.They are too lazy to open the unlocked screen door,only once did they enter the building & dump under the stairwell at the wrong end of the… Read more

building.I have continually complained to the company,but nothing has been done to correct this.Excuse after excuse!We do not have an intercom system,as the building is open to all.NO BUZZERS-JUST ENTER & DELIVER TO MY DOOR.I pay for delivery,not left outside for anyone to help themselves or go off in summer.

If I could give zero stars I would. When it works the meals are fine. However, paused my subscription due to a holiday, my account was still charged, delivery did not arrive as I alerted them. Since I have left multiple voicemails and sent emails to… Read more

follow up - nil reply. I have raised as a dispute with my bank and removed my payment details from their website. I would never deal with them again and do not recommend them to anyone.

Delivery left at front gate despite specific instructions to leave at front door as per previous deliveries. Have emailed several times with not one response. Called several times and state they will call back within 1 day still waiting over a week… Read more

no response from anyone ever. Cancelled my order but still charge me for order. Absolute useless customer service no response at all. Meals are good and I’m happy with them just atrocious customer service with no response. Do not purchase as deliveries are not as requested and they just leave anywhere even though you supply photos of where it is to be left and is even says so on the box.

Really unhappy with their delivery service as they don't give you really a set time, it kept changing and changing and later and later also when it arrived the box was damaged dented and no apology from the delivery driver, 8.45 at night for delivery also meals were four days till they expired for 14 meals mind you, what a joke!!! Also terrible food.

The food and price are both amazing. The thing that passes me off is the automated customer "lack of" service. You have to leave a msg. I want to speak to someone. Its now been 2 days with no call back. I want to cancel my order and you get 4 days max to cancel as they start preparing your order so im doing the right thing but its now day 3 with… Read more

no one returning my call. I know money will come out of my acct very soon. Trying to help prevent wasting extra work by being proactive while I feel they are being inactive. Thats why they get 1 star. Customer service is everything.

I received my order yesterday. Most of the meals were sustsbituted. The meals that were delivered correctly have widely differing nutritional value and ingredients. The dory meals are made from basa instead. I especially picked meals without pasta, and yet I was given several meals with pasta. The meals themselves are not tasty and to be honest… Read more

they look very unappealing. Even cheap frozen meals look better than this. It was my first and now last purchase from this company. Total waste of money and total waste of food. I wish I was contacted to let me know that the meals I ordered were not available. I would’ve called the order.

I haven't tried the meals but their costomer service and complaint handling process was far below than the other suppliers. I live in an apartment in busy street in Melbourne city. I instructed my delivery to be left in the mail room where there's 24/7 concerige stay in the building. But their carrier left it at the front gate on busy saturday… Read more

night and it got stolen. Contacted the MuscleDiets but they charge me the fee for re-delivery and put the blame on me and insisted I'd have no choice other than accept their offer. I refused it and successfully claim the money back by payment dispute through my bank. Very disappointed with their service.

Worst meals ever. Looks like they make meals from leftover stuff. Please avoid this website if you don't want to waste your time and money. Also, customer service staff is rude. Show details

I have ordered the Weight Loss meal pack three times now, and so far am really impressed! I'd say this is an ideal solution for a single parent/single living alone. Price: these meals are significantly cheaper than what I have seen at competitors (if you use discounts), and comes close to what I spend cooking myself. I've saved on my weekly… Read more

budget compared to cooking myself!

Taste & nutrition: I liked most of the meals. Very tasty and definitely not the runny microwave-style I have seen from other companies. Quite a few of them are pasta, so if that's not your thing, it might not be for you. Portion sizes are great for weight loss goals. I tend to over-eat when I cook myself, and these portions are just right. I'm finally hitting my fitness goals now that I have nutrition locked in. I'm not calorie-counting or cutting ingredients, I just wanted small but nutritious meals.

Delivery and packaging: they get delivered in a well-packed box with cooling elements, and I have no doubt they can safely be left at your doorstep for several hours temperature-wise. The meals themselves are vacuum-sealed which might not look very apetising, but saves heaps of space! I can easily fit 12 meals in my tiny freezer or fridge.

But best of all is the reduced mental load! It is so nice not having to worry about shopping for lunch and dinner, as well as saving time with meal preparation. And for a reasonable price that doesn't break the bank. Ideal for a single parent on the days the kids are not here. Very happy customer.

Don't use this company if you want the right macros! I used them one year ago and now again, in both occasions the macros they have on the label are completely different than the macros on the website! And...the ones in the label are probably wrong too (the chicken pesto pasta 40g protein with 2 tiny pieces of chicken?! Please!! Same with all the other meals). To be fair they're tasty and cheap, but don't call yourselves Muscle diet!!!!

Don't use this company if you want customer service or decent tasting food. No one responds to emails or calls, unsure if they even actually have a customer service department. They say that you get the discount for the life of your subscription if you sign up with a discount code. I was charged full price for my second order so cancelled… Read more

immediately. Also the food goes out of a date within a week of ordering. Meals also taste average and are not worth full price that's for sure. Your money is better spent elsewhere.

Was going to use this company to order as they advertised 24 large meals for $169. The ad clearly says 24 large meals for $169 with promo code. In ordering and using the code it was over $200. The person responding to my question stated Please check which meals you've added to your cart. 24 x 10.95 comes to $262.80 - which then comes to $169… Read more

after discount. You may have added meals from our menu that are dearer’. There is nothing on the offer or advertisement that you must order certain priced meals. This is false and deceptive advertising and to make matters worst they just kept being rude ‘The ad doesn't specify that all 400g meals are the same price nor does it specify all meals can be bought for $7. Sure thing, if you are free to consult with whichever consumer body you see fit‘. Do not use this deceptive and [Content Removed] company with no customer service.

By far the top choice on the market. No need to worry about meal prep during a hectic week, and the variety of flavors keeps things exciting. If you're considering it, just go for it! Show details

Excellent product and great value. I'll definitely order again. I've tried several food delivery services, and muscle diets ranks in my top two. They offer great value, solid taste, and a wide variety of delicious meals. Overall, they do everything right and have never let me down. Show details

Absolutely disgusting food. Inediable, I tried 5 or 6 of the 21 meals I ordered and couldn’t finish a single one. Literally disgusting. Not only does the food taste terrible, but the packaging is questionable and does not help it look any more desirable. The meals are shrink wrapped and after microwaving it and watching the plastic partially… Read more

melt you’ve gotta wonder how many microplastics you’re eating with it.

As their website states they provide refunds of I did wonder how they’re still in business as suerly everyone requests a refund for this rubbish? So I requested a refund. And was ignored. I followed up via phone call and their robot assured me someone would be in touch. Again I was ignored. So I guess that’s how they’re still in business, they just ignore requests for refunds and hope people don’t know their rights under Australian Consumer Law and give up.

The worst food I have ever Bought. Absolutely terrible I cant belive it. The rice is packet rice you buy already cooked and stored like in woolworths, even the Quinoa. The fish apparently Dory was basa yuck. No taste at all in the meals. The Mongolian Chicken with Fried Rice- what fried Rice it was just plan rice, I didnt even have any… Read more

veggies or sauce, plus x4 small pieces of chicken [Content Removed], it has 1 tiny small piece of cut celery and 1 tiny piece of capsicum you call that vegetables. I AM VERY DISAPPOINTED AND WILL NEVER SPEND MY MONEY OR GIVE MY MONEY TO THIS COMPANY AGAIN. I'll rather order from youfoodz or light and easy there meals are better and I will be ordering from them next.

DO NOT order, their customer services are hopeless! They do listen and cannot read emails. I ordered meals and they completely stuffed up the delivery date by losing the order. They decided to find my order after I contacted them, did not consult me and then wanted to deliver when I told them I’d ordered the meals for my son who was then interstate. 1* Show details

Legit dog food. I have no idea how people eat this thing. Horrible packaging, looks [Content Removed], tastes [Content Removed], over priced compared to competitors. Bought pack of 12, unedible, went straight in the bin. Sorry not sorry. Show details

Ive tried these meals 3 seperate times over the last year or two. The meals are without doubt the worst online pre-made meals I've ever had. They're very poor quality, awful taste, and the vacuum packaging design smooshed all the food together into an unrecognisable lump. After the first few times I thought I'd give them the benefit of the doubt,… Read more

third time they were still horrible. I ate 4 meals out of the 12 I ordered, the rest went in the bin. I was physically gagging while eating them in the end.

Very misleading for "freshly cooked food". I've ordered from them a few times, and I've found, after 3-4 days, the meals start to go off, and suprisingly, it's the vegetables... they go sour and lemony.. and become inedible then it's the meat which just tastes old but the expiry date says they are good for another 4-5 days.. but however, I have… Read more

found some of there meals to be pretty descent.. their baked dory with mashed potato and lemon cream sauce was freaking magnificent (when fresh). Butter chicken was descent for it's price, Asian Chicken Stir fry was pretty good when I had it straight up. I had their Steak and Potatos with Mushroom Gravy and I loved it. But again, after 3-4 days the quality doesn't taste as great..

Now I know I can probably freeze them and I think that's what I'm going to do from now on cause again, there cheap and affordable and I lost a few kilos last time I was buying from them. But I would like them to work on fresher ingredients or atleast idk seeing what is making them go off so fast.. is it the vacuum sealed part or idk.

Great for shift working – The portion sizes of the meals were just right—satisfying without being too heavy. I really enjoyed the flavors and textures of each dish; they were all delightful. Show details

Decent, but poor call centre – I don't agree with the other reviews. I've used muscle diets for about 10 weeks when work and life make the week hard to cook. The meals usually arrive at 5am on the day scheduled, ive had once where the delivery didn't come but calmly emailed them and a follow up delivery was sent 2 days later. The call centre is bad but email has worked for any… Read more ·  1

queries I've had. The meals are pretty good and tasty and the protien cookies are a great treat. I have moved state to an area not yet serviced by them, but if they come to my area I'd use them again.