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My Direct Blinds
4.9 from 69 reviews

Reviews

(65)
(3)
(0)
(0)
(1)
  • Product Quality
    5.0 (41)
  • Return Claim MadeYes (2) · No (47)
  • Shipping
    4.7 (39)
  • Warranty Claim MadeYes (0) · No (49)

Reviewer Photos & Videos

  • More
  • Verified customer

Quality blinds & good service

published

Clear detailed website. Ordering easy with plenty of information at each step. Having chosen from free samples meant blinds arrived looking just as I expected. Perfect fit - easy. Highly recommend.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
BannoBunny

BannoBunnySydney Surrounds, NSW

Great quality at a great price!

published

Great product selection on an easy to navigate site. I had measured & ordered my blind within 5 minutes. So pleased with the blind. It's absolutely perfect and very high quality for a great price. Excellent service and communication meant that I stayed up to date until I received my blind. Highly recommended

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Eileen

EileenSydney, NSW

  • 2 reviews

Excellent customer service

published

After contacting Aaron, we were able to purchase exactly the right items for our required application, & solve our time dilemma. This included contact emails from Aaron letting me know where we. We’re up to with the progress of our order.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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James

JamesRichmond-Tweed, NSW

  • 2 reviews

Excellent Service

published

Recently ordered 2 Venetian blinds just before Xmas. Arrived in very good time. The quality was very good with one issue. One of the blinds was too short. I contacted the company and they checked my order and confirmed the mistake was at their end. They re-ordered the correct size and delivered accordingly. Extremely impressed with the service and very quick response to their error. Congratulations will definitely use this company again.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
M Ruthven

M RuthvenRichmond-Tweed, NSW

  • 2 reviews
  • Verified customer

Happy with all aspects

published

From the ease of use of the website, the speed at which samples were sent out, the range of options to choose from to make sure everything colour matches, the speed of delivery despite us ordering hours before the cut off for Xmas delivery, the helpful staff we spoke to when enquiring about delivery and the quality of the actual blinds themselves. Unbeatable in all areas. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Valentine

Valentine

  • 3 reviews
  • Verified customer

Great service and product

published

Great service and product. I needed a bit of help figuring out the 6 roman blinds I ordered for a master bedroom so gave MyDirectBlinds a ring. Aaron was very helpful and double & tripled checked everything with production before finalising the ordering. Very happy with the end result and easy to install... Would highly recommend and use again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Ned

Ned

  • 2 reviews

Absolutely amazing!

published

We recently built our forever home to turn key.
This included roller blinds. I always had my heart set on shutters. This amazing company was a dream come true for me.
Easy to measure, order and install.
I'm currently doing room by room and yes, you guessed it, they are transforming our beautiful house. I can't thank these guys enough for their quality products a d friendly staff.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Fast Delivery, Good Price.

published

Good turnaround on manufacture and delivery, very reasonably priced as well but two rollers arrives damaged. I guess that could be a freighting issue but more packaging may have helped.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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2 comments
My Direct Blinds
Sandra B.My Direct Blinds
NJC
NJC

It’s all good, I received my items 2 years ago and they’re working just fine. I was hoping for the $30 coupon for my comment though to order some more items. Thanks!

The reviewer stated that an incentive was offered for this review

anne h.

anne h.Metropolitan Adelaide, SA

  • 4 reviews

Beautiful results.

published

Wonderful product, installed ourselves. I loved the fabric in the luxe range and bought the Aspen after reviewing the free samples. Quick delivery and helpful staff especially with regards to discount of large order. Would recommend this company.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Chris

ChrisGreater Melbourne (Outer), VIC

Great product, great service!

published

We ordered plantation shutters for the front of our house and they are perfect. Very easy to measure and submit details to the website where they are then made to measure. Straightforward to fit and they look great. Can't fault the quality for the price. Will purchase again for other windows in the house.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Excellent customer service!

published

We had an issue with delivery. I contacted Aaron at customer support by email. He quickly responded and sorted out the problem with the freight company immediately. We are very happy repeat customers.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great company and product

published

Just wanted to say thank you for such a great customer experience. From the free samples to multiple calls just to double check items, fast to make and post them, great price and finally a fantastic product that was so simple to install! Very happy customers here, we will be ordering more from your company.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Gail

GailPilbara, WA

  • 3 reviews
  • 2 likes

Would buy again!

published

I was quite surprised with the quality! They fit perfect and do the job they where intended for in our caravan. Good delivery time to Port Hedland Western Australia. Very affordable and after pay was a big bonus!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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JenB

JenBNortheast, VIC

  • 2 reviews
  • 2 likes

Great Service and Great Product

published

Purchased a Plantation Shutter for ensuite. Aaron was very helpful to ensure I had the right measurements and all the correct details. Shutter arrived in around 8 weeks which was as expected. I was initially concerned that the dimensions weren't right but Aaron explained that adjustments are made to allow for fitting. We installed ourselves and I would recommend two people to install but it was pretty easy. Shutter is well made and good quality. Looks Great!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

fantastic blinds

published

ordering online was a breeze, great communication.
we're are absolutely wrapped with the easy of fitting them.
we love the colour, and the blockout works brilliant.
the blinds look awesome in the new windows.
would like to thank My Direct Blinds for their service and a
top notch product.
would definitely buy from you again.
thanks muchly, K.G.

The reviewer stated that an incentive was offered for this review

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what a great product

published

I ordered a pelmet off your company a couple of weeks ago , it said i your add that it would take 4 to 6 weeks to come, to my surprise it was here last week and i put it up today. What a great quality pelmet i received, great fabric and workmanship, looks great. we will be telling everyone about your great company and quick service, thanks again, Alby and Tanya.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Matt H.

Matt H.Sydney, NSW

Great Curtains

published

Thanks for the response and explanation- as well as the quick turnaround once the material arrived.

They look amazing and finished off our renovation brilliantly

Matt

After reading all of the reviews online and doing our research - we placed an order for one set of curtains on 18 August - and have heard nothing since - no update or contact. Seriously unimpressed!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
My Direct Blinds
Sandra B.My Direct Blinds
JulesP

JulesPIvanhoe

  • 3 reviews

Excellent day night blinds. Easy installation.

published

Great customer service, quality and value. Samples helpful and quick delivery. Easy installation .
Would highly recommend my direct blinds. Quick delivery to queensland. Great value and quality +++++
Very happy customer.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Julia

JuliaGriffith

  • 4 reviews
  • 1 like

Inexpensive and excellent quality.

published
Shipping
Return Claim MadeNo
Jane Barratt

Jane BarrattWide Bay-Burnett, QLD

  • Verified customer

Love my shutters. Great quality, easy to install and fabulous customer service from Aaron.

published

The website made it so easy to choose the correct shutter style and sizes. One shutter was damaged in transit so they replaced it as part of their policy without me even having to ask. Aaron was very responsive to emails and phone calls. Absolutely love the shutters. They have transformed the house, make it look stylish and no more Venetian blinds flapping in the wind. We installed them ourselves and they were quick and easy to install. Have recommended My Direct Blinds to numerous friends who have asked where we got the shutters from. Top quality, great price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Review collected in partnership with My Direct Blinds

Page 1 of 4

Questions & Answers

Lydia

Lydiaasked

How long would an order take to arrive in the Untied States?
Thank you

2 answers
My Direct Blinds
Sandra B.My Direct Blinds

Sorry Lydia,

We do not deliver outside of Australia.

Lydia
Lydia

Thank you for getting back to me. Do you know of any place in United States that sale anything like this?

Annette

Annetteasked

Hi , what’s the delivery for 1 x shutter , size is aprox 1500x 1200 drop
Thanks Anette

1 answer
My Direct Blinds
Sandra B.My Direct Blinds

Hi Anette,

The shutters take between 7-10 weeks to come in and we charge a flat rate $36 (or $46 for signature required) delivery per order.

Thanks

Get an answer from our members and My Direct Blinds representatives

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