Great online measuring and installation.
Just want to let you know how happy we were with our plantation shutters. Great instructions for measuring and installation. They look fantastic, a modern update to our old window . Excellent communication and service. Would definitely recommend to others.
Never got to ordering - treated like criminal
I queried a random $10 price increase that popped up when I went to checkout (went from $102 to $112 for a single roller blind). [Name Removed] responded super quickly and said that he had never seen this before.
I sent him screenshots of the selection screen, shopping cart & checkout - all showing $102.
He replied (again very promptly) suggesting that I might be manipulating the browser using "browser development tools" (to save $10 ??) He said that if I can send him a video showing it happen, he would give me free shipping.
I sent him a video showing exactly the process with the price increasing by itself. He replied (again very promptly) saying that he cannot replicate the issue on one of his computers, and suggested again that I might be doing something in the background to manipulate the video or the browser (again to save $10 ??).
The goalposts moved again (from his "commitment" to provide free shipping if I showed him a video of the $10 increase happening at checkout - which he reneged on because I was possibly "cheating") and he said that if I could provide him videos showing this happen for 5 different products on his website, then he might believe me - seriously ??? I am not his IT department.
Well [Name Removed] - if this is how you treat potential customers who point out something "strange" happening with your website - by suggesting that they will go to great lengths to provide falsified evidence to "cheat" you out of $10, then good luck to you.
To all those who are considering using this company, I would suggest that you check the prices right through the process to ensure that random price increases do not mysteriously happen.
The one useful thing that [Name Removed] did do was provide me with a link to Blindsonline.com.au who offer the same blind for the same price, but the shipping is half the price.
Best timber shutters
Excellent service and quality. Good value. I ordered my blinds and received them in no time. I was a bit skeptical at first but managed to save myself a tone of money. Thanks you highly recommend
Best quality rollerblinds
Had my entire house fitted by my direct blinds . It was so easy to measure, order samples and place my order. Everything came perfect to size. Thanks aaron and team.
Best online purchase!
The website and video instructions made the purchase so easy. Blinds were delivered within timeframe, and was surprisingly so easy to install. Customer service was the best experience by far. Highly recommend.
Shutters are great
They were fairly easy to install and look great. Came earlier than the time frame they listed, took 7 weeks from my order date. Great prices A+
Got my Plantation Shutters
I thought the PVC Shutters were hollow but they are solid and have an aluminium core, seems like these are better than timber timber shutters for sure, especially for my bathroom as they are water resistant. Built quite strong and sturdy, I can see these lasting a good 20+ years. Excellent pricing, in fact havn't seen them cheaper anywhere else, and they were delivered in 8 weeks.
Great quality and fast delivery
Very high quality product, super quick and easy to install and got delivered quickly too. We've had so many people ask where we got our new blinds from
Great price and quality blinds
Received them relatively fast given the time of year
Got Le revel fabric, looks amaxing
Happy customer thank you
Great quality and service
Just purchase some double roller blinds and I'm super happy. The blinds came within the correct time frame, the quality and colour was as described. Thank you will be purchasing more soon.
Good quality blinds and excellent customer service
We are going to buy a second time our blinds with my direct blinds. Price and quality match and customer service is excellent.
Can’t complain about product or service, Aaron was exceptional with all his help and prompt replies to any questions I had.
Customer service was fantastic and patient with all my queries
Service was great blinds are great about to place my next order Aaron was patient with all my queries. Helpful when my order was sent to WA by mistake.
Absolutely fantastic service. I love my blinds. Got fast and furious service. Very professional company. Highly recommend to everybody. Thank you guys.
Delivered relatively fast. Even better prices. Happy customer and only thing I could say was that I needed screws but it’s understandable
Really loved the advice Aaron gave
Thanks for all the help Aaron was great. I definitely will recommend you to all of my friends. Le Reve fabric (for roller blinds, double) is excellent and I found it significantly cheaper than around 3 other stores.
Very pleased with the high quality. We ordered roller blinds for the whole house in Mercury fabric. Excellent price for the high end fabrics.
Curtains are lovely
They don't seem to skimp on the fullness, i love my curtains. I got them in sfold with tracks. They make my room and walls appear visually much taller. So far everyone that has come past has commented on them. Very pleased
Can't live without my new Roller Blinds
Used to wake up to the morning sun in my eyes, not anymore! The Roller Blinds look amazing and they were priced about half of the quotes i got!
prompt delivery, will recommend to family and friends, took like 5 minutes to put them up :)
Love the Roller Blinds
First of all, i shopped around and mydirectblinds was by far the lowest price,but there is no drop in quality at all. I got 'shade block' and it's excellent so far. A very happy customer :)
PS Have a happy new year!
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