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My Lasting Bouquet

My Lasting Bouquet

3.6 from 230 reviews

Reviews

(146)
(4)
(1)
(2)
(77)
  • Product Quality
    3.8 (160)
  • Return Claim MadeYes (11) · No (131)
  • Customer Service
    3.4 (146)

Reviewer Photos & Videos

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Pauline

PaulineSydney, NSW

Great attention to detail

published

This is my third purchase from here. The Courier left it at the front door and rang the doorbell which was exactly as I asked. The rose itself is stunning and all the small details have been thought of. Packaging, the gift box and the card stock is all of a really good quality.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMy lasting bouquet
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Matthew W.

Matthew W.Sydney Surrounds, NSW

Atrocious in every way

published

Don’t be deceived by the fake reviews left here!!! This place is as close to a scam as can be. Zero customer service. Ordered for anniversary and it arrived a month late. I tried contacting them on every platform and they straight out ignore you. Disgraceful company.

Customer Service
Product Quality
Return Claim MadeNo
Heidi

HeidiSydney Surrounds, NSW

Fastest shipping I’ve ever had

published

I found it hard to find a florist delivering during this time. I contacted my lasting boutique via email on Sunday and wanted roses organised for the same day. The owner called me back straight away and assured me that they would organise a same day courier on the weekend for no extra cost. The order was placed and delivered within 2 hours. thank you so much for getting this sorted out for me.
The rose is beautiful, packaging is perfect and I love that everything can be personalised. Makes it a bit more special x

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMy Lasting Bouquet
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Love it

published

I am slightly obsessed with these flowers. I dropped hints on Christmas however he did not gift them to me. Valentine's Day came around and he surprised me with a big beautiful box of red roses.
They are absolutely beautiful and would recommend to anyone looking for a unique gift. Would give 7 out of 5 stars if I could.

Return Claim MadeNo
TJK

TJKSydney, NSW

Great Customer Service

published

My rose was delivered a day late, and I emailed them to find out why this had happened. I did not notice that I had chosen the incorrect “shipping date” which led to the rose arriving late.
Although it was my fault, they refunded the shipping fee as a gesture of good faith. Rare to find companies like this these days!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMy lasting bouquet
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Would give 10 stars if I could

published

I have bought from my lasting bouquet so many times in the past few years.
My favourite would be the marble with the red roses. I bought it in 2018 and they still look as good as they did the day they were delivered. I have met the girls who work there and they are always so helpful, going above and beyond each time.
Will always come back, knowing exactly what I am getting

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMy lasting bouquet
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Kristin

KristinSydney, NSW

Never send flower

published

Never send flower
No refund
No answer
They just charged ur money
Scammm
Dont waste ur time this store
When can i get my flower or money back? Fc
Worst store in sydney

Customer Service
Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Lina

LinaSydney, NSW

Such a beautiful Memory

published

Was gifted a belle on my wedding day from my other half 17 months ago. Every time I pass by it, I get taken back to our wedding day. I am now pregnant with our first baby and can’t wait to put it in the nursery. Thank you so much for creating such a memorable and special gift.
I had broken the glass by accident while cleaning it and emailed them to purchase a replacement. They sent me the glass at no additional cost and they also sent me a cute mini rose with itt!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMy lasting bouquet
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Great experience.

published

Had a rose bouquet delivered last week for my sisters baby shower. Delivery was quick- 1 day and the roses were immaculate. The hatbox was of high quality and the courier was helpful when delivering it.
You have a customer for life.

Customer Service
Product Quality
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Best bday gift ever

published

I just recently turned 36 years of age and my children and husband suprised me with a red my lasting bouquet flower dome. I opened the extraordinary black box and was introduced with a appealing red rose in the middle of a magnificent glasd dome. There also was a golden rectangle with the words Love you. That was surely the finest birday ever.

Customer Service
Product Quality

Fast, Beatiful and stunning

published

My husband ordered me a my lasting belle dome for my anniversary. The box arrived the day of my annaversery thanks to the Super fast shipping. When i opened the bueatiful box i was presented with a big stunning red rose in the centre of a glass dome. There was a gold plauge saying 'happy 21'. I placed it on the kitchen bench and i stood out from the rest of the table decretives. Wouldn't trade that day for anything.

Customer Service
Product Quality

Fast delivery and always go above and beyond

published

These guys have the fastest delivery rate I have ever seen. Ordered at 4pm on Thursday and had it delivered to my girlfriend 9am on Friday in Melbourne. The packaging is always very secure and the roses are beautiful. I have purchased from other places, however the roses are always crippling, damaged on the edges or unevenly coloured. Have been a customer since 2016 and will be back again for sure.

  • +1
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMY lasting bouquet
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Perfect, perfect, perfection love this

published

On my 18th birthday my parents bought me a MLB flower dome.(Lasting belle) i woke up and saw a box outside my room with lovely cursive writting saying MLB i opened the box and saw a dark blue rose in the middle of a glass dome. I placed it on my side desk and know this is tye best birthday ever.

Customer Service
Product Quality

Appalling service - extremely disappointing

published
  • +1
Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
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Best rose ever recieved.

published

My brother ordered me a My lasting dome for my birthday. When it arrived my jaw dropped it was in a bueatiful box as its packaging. There was a plaque infronf of the rose eith my name engraved on it Jamie. This is surley a birthday gift to remember

Customer Service
Product Quality
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Andy

AndySydney, NSW

  • Verified customer

Above and beyond

published

Needed a last minute gift for my wife. Had an email sent to the website and was responded to straight away. Crystal helped me choosing colours and the right flowers for my anniversary.
Delivery was done within a few hours and they sent chocolates with the gift for free. Thank you crystal

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPhone
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  • Verified customer

She adorned it

published

My sister in law gave me the idea of gifting a box of the everlasting roses things for my wife and boy am I happy she did .I gifted them to her for valentines days this year and she was beyond impressed.Arrived on time and as expected .Would definitely recomend this florist

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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G WILLIAMS

G WILLIAMSSydney, NSW

Such a special gift

published

My husband bought my first belle today and it is so beautiful . Love the quality of the rose and the packaging has been so thoughtfully done.
Attention to detail is amazing . Can’t wait to display it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline my lasting bouquet
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Still waiting on order from almost a month ago.. no response

published

I'm super disappointed in you guys. No response, ignored calls, do you even know how to run a business? How can do you let down your customers like this and steal their money

DOn't bother with this crook crap of a business

Customer Service
Product Quality
Return Claim MadeNo
Taylor Burdin

Taylor BurdinSydney, NSW

Amazing gift for Valentine’s Day

published

I bought the love letter from my lasting bouquet for my partner. I have to admit, I left the present shopping a little late so I only ordered a few days before Valentines Day. Nevertheless, the product arrived on time and I was astounded at the quality of it. An absolutely stunning gift

Customer Service
Product Quality
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Questions & Answers

Heidi

Heidiasked

Had my rose delivered on a Sunday!! Thank you so much for organising this for me.

No answers
Irene

Ireneasked

Hi
Do you do bridal bouquets!? Have had my rose for three years and would love to have them as favours at my wedding!!

No answers
Phillip S

Phillip Sasked

Do you guys deliver on Tuesdays ?

1 answer
Irene
Irene

pretty sure they do :)

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