The guys robin and Amit were on proper time and they did a great job and managed everything in a efficient way . Thank you my Moovers . Will recommend in future.
Very bad service & terrible management
Very poor service. The movers were not briefed by the sales team. And the management has no clue what's happening. Will never recommend this company to anyone. they are fleecing people. damaged my new carpets. didn't assemble my washing machine. The sales team is a joke- they overpromised and massively underdelivered
Absolutely disgusting and unprofessional
The job was booked at 11am, and with lot of phone calls and follow up guys arrived at 3pm!!!
Yes the 2 boys didn't like each other and always had disagreement on every time. Damaged bed frames, new IKEA computer table and plant pot. Absolutely disgusting service and never ever use them. Once the job is booked the office is no longer responsible for anything and hardly they respond to your queries and issues. My job was about to finish around 7:30pm and they asked me to pay beforehand, if i don't pay before hand they threatened that they will not unload the rest of the items.
I wonder how these type of shoddy companies exists in the market and i hope my review will help the people going to use them in the future.
Terrible service and management of company- delayed 4 hours
Had removalist booked for 1.30pm - truck turned up 4 hours later. The 2 removalists were slow and unprofessional, not observing any notice of fragile noted on boxes or covering mattress or sofa cushions. Phoned booking person Rachel 6 times for some update, calls ignored and not even phone the following week to apologise. Removalists dented fridge and marked parquet floor at new place, were unprofessional in their loud talking late at night in an apartment block, and had nasty personal hygiene. They didn't observe notes such as 'kitchen' on boxes and dumped them all in the lounge room. The truck had mechanical issues with the gear box and the driver drove inappropriately. Would not recommend at all. Save yourself the grief of this poorly managed organisation.
Amrik and jeevan did a great job thanks for helping us move out of our 2 bedroom house into our new home. very professional and a great help. thanks a lot
I am not happy at all!!!
We hired a My Moovers storage at Nunawading for our furniture and they move them all to a Kennards Self Storage Vermont (Mitcham Rd) without any notice us. When we try to contact with them to ask for an explanation for this but there was no answer. We then used their removal service to move our furniture to our storage and have paid all cost involved. Unfortunately, we have left some stuff and now when we try to contact with them in many ways (email, text, phone...) to take our stuff back but there was no one solve this.
I finally found out that they had not paid for the rented at Kennards Self Storage (approximately AUD2,000) that is the reason why they could not open the storage for us to pick our stuff back.
We are so unsatisfied and do not know when we can get our stuff back. :(
Great service from robin and ankit, fast and cheap with good customer skills. Would recommend this two for anyone else that needs to move out. Good
Great job! Easy to deal with, prompt service! Friendly staff made our shift very easy. Thank you? Jaspal singh and gurleen singh we are extremely greatful, you are both legends!
DID NOT EVEN SHOW UP
Absolutely Furious with the unprofessionalism and un-organization. I phoned this company a week before I was due to move. Booked in a move time on a Sat @ 7am. Thursday the week of the move I phoned to change it from Sat to Sunday at the same time and they said it was no issue. The next day someone calls me trying to confirm my Sat booking. I explained to them That I phed the day before changing it to sunday. 2 hrs later I get the same call from them trying to comirm a Sat booking.. How hard is it to organize a booking..its 50% of your business. Sure enough Sunday comes and noone shows up and noone answered their phones. Still have not heard from anyone... Absolutely disgusted STAY away from this company
I am not happy at all.
It took them 5 hours to do a single load where the majority of the load was simply boxes
They then told me that they were leaving because they had another job, so they couldn't do the last load, which included large items I couldn't do in my car
The follow up van they promised never materialised and I had to arrange a van myself at extra cost
These guys Jeevan and amrik did a great job, very friendly, very good behavior be on time and would recommend only that guys they were reached be on time. Thanks!
Shanky and rajveer Singh Chaal great job friendly guys would go through again. No damage very helpful would highly recommended them again to family and friend. My movers thank you
Both guys robin and amit very professional, fast and were very careful when moving our furniture. We will recommend them to anyone who requires a reliable moving service.
Thanks to both Robin and Amit for their help.
3 bedroom house with pool table and piano
great job with no hassles at all.
chirag, manog & sukhdwep were on time and amazing. the boys moved us in the mud and had no complaints
would highly recommend to anyone.
The guys Amrit and Gurpreet have done incredible work. The work was snappy and harm free. Cherished the work. Prescribe these folks for my best course of action. Thanks to the moovers.
Helpfull and friendly they helped in moving from multiple locations and assisted in putting all furniture in the right places did all work with great professional. Thanks to Garrie and jass
Absolutely Disgusting Service
Absolutely disgusting service. Firstly they turn up 3.5 hrs early and say we are not organise and then the 2 men fought continuously, we moved the majority of the furniture ourselves. To say we are not happy is an understatement. Never would I use them again . We rang the company and were told they would call us back....didn’t happen
Did the job
The move was booked in for 7am but they did not arrive until 7:30 and struggled to contact as I didn’t have a direct phone number. Did the move as required, they didn’t have much urgency with time therefore costing us more than planned (job should have been easily completed within the time frame) and were persistent with payment before the job was completed.
Amazing the best
AJ and Robin where absolutely brilliant, fast and professional. I could not have been happier with the service. Completed our 3 bedroom house move in two and half hours. Thanks guys!
Absolute scammers!! Disgusting company who will only bring stress
My daughter, with stage 3 Melanoma, her husband and 4 small boys suffered severely at the hands of this disgraceful company. Several hours late with no phone call (the usual excuse which you will see regularly throughout the reviews - truck broken down). Several major items left behind including the trampoline which was one of the main items they specifically identified and confirmed would be moved. Many many many damaged items; fridge, washing machine, broken crates+++, garage door, sliding door, walls+++, an electric drill worth $700 stolen.....GONE! After many many many phone calls and being hung up on continuously we were at the end of our tether. I eventually got to speak to “[name removed]” who told me he’d stood the 2 staff down and that everything would be repaired/corrected and we would be compensated. That was over a month ago. I have reported this disgraceful company to Current Affair and Consumer Affairs. They will definitely get their “comeuppance”! Note all the positive reviews!!!! .....they ALL follow the same format!! They name the two staff members and say how “FABULOUS” they were!!! Fake fake fake! You cant think for a moment that people are stupid enough to believe these fake reviews! My daughter continues to deteriorate under the attack of this aggressive cancer and i can only say that the stress she has suffered throughout this inexplicable and disgraceful ordeal has definitely exacerbated her symptoms. You mongrels had every opportunity to correct this. Your “word” means nothing “[name removed]”!!!! I warned you that i wouldnt let this go!!.....and I wont!!! My daughter sent them around 50 photos and a detailed report of damages and what she perceived to be the “trashing of their house”......mud, water, items left spread throughout the house etc. I dont want to see anyone else go through what my precious family went through......noone should EVER have to experience this kind of treatment.....AND to think they paid good money to have to suffer this!! .......your days are numbered!!!
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