Friendly, professional and always does a great job.
Have used Myer Carpet Cleaning now for a while, have always found them the be friendly, professional and courteous. Our couches and carpets always come up looking fresh. Keep up the good work!
Decent not amazing
Not bad for the price. They were slightly late, got the job done. Price was a bit on the expensive side but the quality of work was spot on so recommend
Don't rely on the online booking form to make an appointment. I received an email with all the details, including the operators name, but on the day of the appointment I called for confirmation and they couldn't even find my booking.
From the point of booking to arrival and cleaning, everything was flawless, and my carpet are looking amazing , I would recommned Myer carpet cleaning .
Annual carpet clean
Myer have been cleaning my carpets each year in Melbourne for a long time. I wouldn't use anyone else. I generally get the same technician and the carpet is always professionally cleaned.
Did a fabulous job on cleaning my carpets and a couch which I had no hopes for. Couch looks as good a new and carpets were cleaned well. Great work and a job well done. I would recommend Myer Carpet cleaning to my family/friends.
I made an appointment .I received a call an hour before technician was due saying that his van had broken down . The appointment was rescheduled for another day and time . Half an hour after the appointed time technician was a no-show and didn't call . I called the company and asked where was he , I was told that they were putting in a new telephone system and my job was never booked !
Doesnt turn up
They dont turn up dont use them in sydney get someone else unless you want to move all your stuff then wait in all day
Located on Brisbane. At the end of the 40 minute job on 3 rooms, my carpets still looked very dirty and quite wet. I used a white towel to wipe ( not scrub) over the track areas and the towel turned mid brown all over. Very dirty. I showed this to the contractor who said, inexplicably, "steam cleaning is like washing your clothes in air. You have to pay more for scrubbing". I sent a complaint to Myer Carpet Cleaning 3 weeks ago and have had no response. I am sure some contractors do a good job but it seems to be a lottery. I usually err on the side of not reviewing rather than placing a bad review however, in this instance, and due to the lack of response form Myer Carpet Cleaning, I think it is important for people to be aware.
Job well done
Top job and got here on time got some marks out that previous cleaner couldn't will recommend and use again be aware that there are some company's claiming to be Myer carpet cleaning or they say they have just bought the business they have not ,had them ringing me after I had my job done in Brisbane totally different company and price they didn't know I had just had them cleaned by Myer carpet cleaning beware! If not sure ask
Booked for house carpets to be cleaned at 2pm. Nobody showed up, called office who advised they would call the cleaner and call me back. Nobody called back. I rang again at 2.40 - was told guy was on his way and he would call me. 2 hrs later still waiting, nobody called. Rang head office, voice message on. Left message - nobody returned my call. I took the day off work for this appointment and am furious at the complete lack of customer service. DO NOT USE THEM
Very expensive, look elsewhere
Booked these guys to do carpet cleaning and was told final price would be given on the day. Charged almost $1500 for 3 hours of work using my power and water. Refused to discount. Would not recommend them. Look elsewhere.
A phone call consistent with my initial bad experience
Two years ago I engaged Myer Carpet cleaning thinking it was the old Myer Store carpet cleaning company that I'd used before and was excellent. It turned out that that company no longer exists.
This 'Myer' sent an elderly man with a small portable machine to clean my rugs, he was brusque and rude, seemed worn out and weary and quickly 'skimmed' over my rugs leaving them soaking wet and dirty. Moreover, he told me off when I tried to point out that this result wasn't good enough. I complained to the company and the best they offered was for ...the same operator to redo the job. I declined. I then became ill which made a complaint with Fair Trading impossible unfortunately. About six weeks ago, out of the blue, I was surprised when someone called enquiring about the old event, he seemed to care and told me that he would try to do something about it. What a joke! I haven't heard anything since, which on reflection, is consistent with my bad experience; all this has served to do is to open up the old resentment, and confirm for me that this carpet cleaning company is to be avoided. You would be making a very big mistake in hiring them, unlike me, please do your homework.
Happy with cleaning Again
They are consistent. Hence delivered the good service once again. Service seems to have improved coz I got a feedback call this time. Carpets came up great. Thank you very much Myer Carpet Cleaning.
I've had them booked for two weeks and an hour before they're due I get a call that the job's cancelled. I've already taken out the furniture and prepared the area. I hate unreliability and any professional company should have some contingency plan. I'll go and hire something and do it myself.
Questions & Answers
Hi, I'm looking to get my three seater and two chairs steam cleaned. I have a water mark on one cushion and wonder if this can be removed? I would also require both sides of cushions cleaned. this lounge suite is not large and bulky as fabric doesn't go down sides of chair, retro style. I would like a price for cleaning suite and would like to know the soonest I can get this done. I live in Ringwood North. thanks Christine.
All I can say is the person that did my sofas and carpet did a wonderful job and got all the marks off
I had on both.
One week later my husband spilt his black coffee on silver grey carpet I called the man back,
however coffee is one of the hardest stains to get off I was told, so we still have a slight mark where the coffee was spilt. Good luck with yours.
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