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NAB Travel Insurance Comprehensive Plan

NAB Travel Insurance Comprehensive Plan

1.0 from 2 reviews · View Statistics



2 reviews
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Claim Resolution Time1-2 weeks (2)
  • Claim ApprovedYes (0) · No (2)

DisappointedGreater Melbourne (Inner), VIC

Terrible! Declined my claim despite having my doctor’s certification advising against travel


I lodged a claim as my doctor strongly advised against travelling Due to illness but they declined my claim because it hasnt happened yet. They state theres an exclusion for change of mind, disappointing. Beware of the fine print! It’s such a shame that they have no regard for my young family's health and wellbeing despite providing a medical
Practitioner’s written advise and the obvious pandemic declared.

Value for Money
Customer Service
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult and Child
Claim Resolution Time1-2 weeks
Type of ClaimTravel Delays/Cancellations
Claim DateFebruary 2020
Claim ApprovedNo
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The reviewer stated that an incentive was offered for this review



  • 4 reviews
  • 1 like

Trivargo found me the 'best' deal, and that company went broke: NAB did not allow the claim


Trivargo got me a deal with a booking agent called Amoma. I paid them abt AUD650 for a hotel booking. Got a receipt and it was endorsed 'Paid in Full'. I rang the hotel and they said the money was paid. I showed up 10 days later and found Amoma had cancelled my booking leaving me high and dry - except they said, 'claim it back on your travel insurance'. I tried but was told by Allianz they didn't cover claims where the provider 'ceases trading'! My god! What is travel insurance for if not to cover such! Buyers beware. Stay away from NAB's and Allianz's insurance.

Value for Money
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForSenior and Teenager
Claim Resolution Time1-2 weeks
Type of ClaimOther
Claim ApprovedNo
See all answers
See all NAB Travel Insurance reviews

Questions & Answers

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Compare all 5 NAB Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Car, Home and Contents and Life
Maximum Age Covered 120 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$1,000
Pregnancy (max weeks) Optional cover available for 23 weeks
Resumption of Journey Not Included
Hospital Cash Allowance$5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500
Credit Card Fraud$5,000 as part of Travel Document cover
Travel Documents / Passport $5,000 as part of Credit Card Fraud cover
Maximum Single Item Limit $1,000 (SmartPhone)
Luggage & Personal Effects $10,000
Personal Liability A$2,500,000
Rental Vehicle Excess $3,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care $500
Special Activities Packages
GolfNot Included
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
Compare all 5 NAB Travel Insurance

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