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NAB Travel Insurance Comprehensive Plan

NAB Travel Insurance Comprehensive Plan

1.0 from 2 reviews

Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
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Disappointed

DisappointedGreater Melbourne (Inner), VIC

Terrible! Declined my claim despite having my doctor’s certification advising against travel

published

I lodged a claim as my doctor strongly advised against travelling Due to illness but they declined my claim because it hasnt happened yet. They state theres an exclusion for change of mind, disappointing. Beware of the fine print! It’s such a shame that they have no regard for my young family's health and wellbeing despite providing a medical
Practitioner’s written advise and the obvious pandemic declared.

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time1-2 weeks
Claim DateFebruary 2020
Claim ApprovedNo
Insurance Cover ForAdult and Child
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The reviewer stated that an incentive was offered for this review

Jamesok

Jamesok

  • 4 reviews

Trivargo found me the 'best' deal, and that company went broke: NAB did not allow the claim

published

Trivargo got me a deal with a booking agent called Amoma. I paid them abt AUD650 for a hotel booking. Got a receipt and it was endorsed 'Paid in Full'. I rang the hotel and they said the money was paid. I showed up 10 days later and found Amoma had cancelled my booking leaving me high and dry - except they said, 'claim it back on your travel insurance'. I tried but was told by Allianz they didn't cover claims where the provider 'ceases trading'! My god! What is travel insurance for if not to cover such! Buyers beware. Stay away from NAB's and Allianz's insurance.

Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimOther
Claim Resolution Time1-2 weeks
Claim ApprovedNo
Insurance Cover ForSenior and Teenager
See all answers
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