National Plumbing
Verified46 reviews
Positive reviews
Great job - efficient and friendly! – Liam and Ben were efficient with diagnosing and repairing the problem. It is also worth mentioning that they were polite and smiled throughout the whole job! Very pleased and would call them out again for future problems.
Great Professional Service Highly Recommend – We had a concerning water leak in our laundry ceiling. Ben from National Plumbing attended and quickly ascertained that the leak was coming from our up stairs bath. Ben was required to cut a hole in the ceiling to access and repair the source of the leak. Ben did this in a very professional manner using his skill sets to make the smallest hole to… Read more
minimise the damage to ceiling . Ben was extremely through with his work and made sure the leak had been fully rectified before leaving. He also ensured that the laundry was left clean and tidy. Right from the start Ben was warm, polite, professional and engaging. He keep me fully informed of his progress and asked me to inspect his completed work to ensure I was fully satisfied with it (which I totally was). Ben is an absolute credit to National Plumbing and can highly recommend this plumbing business.
Excellent service from Ben – I had a bad leak. Ben came quickly and rapidly repaired the problem. His manner was professional and very pleasant, and I will definitely contact him snd the company again with future plumbing issues. Thank you.
Negative reviews
Misleading – I found them on website and it says no call out fee. The came and gave me a quote of $665 to remove the insinkerator that has died and install a new pipe. I paid a $99 deposits for work to carry out the next day. After speaking to few friends they all think it’s way to expensive so my husband asked me to cancel the job and found another… Read more
plumber. When I called to cancel the job and ask for refund of the deposits I was told they cannot refund the monies as it’s for onsite plumber fee to give quite. But isn’t that the same as call out fee which they said they will not charge on their website?! FYI there were on site for 5mins only. Anyway I went ahead and cancelled the job regardless of deposit monies.
Poor Management – We rang National Plumbing to locate a water leak I was told they would have a plumber there at 7 am Friday then Friday i was rang and told the other job had blown out and they would be at mine between 10 and 12 Saturday no one arrived so i tried to call them phone not answered i left a message still nothing Well it is hard to say anything about… Read more
their work you have to turn up first So all i can say i would never recommend National Plumbing Brisbane at all When you have a good experience you tell 10 people when you have a bad experience you tell everyone Very disappointed i would have thought they would be more professional
Terrible company. They hide their fee and charge later – Text message to comfirmation without speaking. Sending a plumber to quote and charge without confirming . If there is call out fee it should clearly mention on web and confirm fee with client. I'm loosing $99 for nothing..I don't recommend .
Recent reviews
Excellent plumber – Jordan the plumber from national plumbing did a excellent job. Arrived on time. Fix problem for outside drain and cleaned up the mess. Gave step by step details on his job to find the problem. Best plumber we got and professional.
Prompt And Professional No Call Out Fee But Exorbitant Charge – Plumber turned up in advised time frame, he was friendly and professional. I supplied the $23 piece of extension pipe for under my sink which was leaking. He cut a slightly larger round hole for the pipe to fit through, undone the tight fitting and then re-connected it and ran water to test for leaks. This took 35 minutes : the CHARGE was $198… Read more
and as l was an Age Pensioner he discounted this to $180. Although they don't charge a call out fee - they don't say $200 for the first hour or part there of. I was expecting to pay about $100 -considering he only cut a larger hole and did re-fit. Just as well he told me prior to commencing work - I still think their charges even at this time of year are way too expensive.
Work review – Excellent trade standard quick an efficient application an plumber knew what to do an completed the job to our complete satisfaction and the price was accurate to the job role
Professional and efficient – Ben arrived on time, was efficient, professional and friendly. Very knowledgeable and had the job done in no time! Excellent service. I will definitely be using his services again! I recommend him very highly
Great service, good advice – We needed a gas fitter for our new gas stove and came across national plumbing. Lee from the company arrived on time and gave us the advice of the whole installation process. We highly recommend his services and the company he works for. JP
Fast service, great result – I highly recommend. Turned up on time and fixed the problem quickly. I asked for a few extra jobs done and Ben was very helpful in getting those done. Thanks
High Quality service – Luke and his team at National Plumbing were excellent. As a not for profit community club we have to be careful with our expenditure and needed to urgently replace some LPG gas lines and move bottles. not only did they provide a great service (next day) but the cost was much less than expected. Can thank Luke enough for his professionalism. Would absolutely recommend National plumbing to any small or large business. Jamie. Currumbin Alleygators.
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National Plumbing Services – The company was very prompt with sending someone out. Luke was fantastic. It's great to deal with such a professional in his work. He fixed all my problems. Thanks again and I would definitely recommend his/their services.
Plumbing – Luke called before he arrived, explained what he needed to do and what to expect then got the job done. Very friendly and helpful in everyway. We will be calling again if we ever have any other plumbing issues.
Great customer service – Service was prompt and efficient Hot water system died Thursday we rang Friday job was completed Saturday Other businesses have not even replied in that time frame Plumber very friendly an knowledgeable
Lack of professionalism – On Friday 6 August 2021 we needed our drain unblocked. Not a difficult job. So we rang up early. Said they'd be there 12-2. So waited half a day and then they turned up at 2.20. Then the plumber left after starting work because we told him we were under home quarantine with 10,000 other Brisbane families despite having negative tests. We rang Qld… Read more
Covid Hotline and they said it is no problem for a plumber to work under house fixing drain whilst the family is under home quarantine. We explained this to secretary and asked them to come back out but she brushed off. We relied on National Plumbers and were let down.
I was well informed from start to finish! – From the early morning call to the installation of my new hot water system. The worker was pleasant and easy to talk to. The area where work was done was left quite tidy. Thank you
Quick response to hot water emergency – No hot water on a cold winter’s morning…. Not a great way to start ones day! Had our new water cylinder installed by Ben within a few hours of calling the office, super impressed. Looking forward to a hot shower once again!
No dripping taps! – When I phoned Carolyn this morning she couldn’t be more helpful and friendly. Lee was prompt, courteous fixed everything I had on my list and cleaned up afterwards. I would recommend National Plumbing I’m very impressed.
Excellent Plumbing Service – A pleasure to deal with: prompt, good communication, professional and knowledgeable. The boys helped to identify problems straight away and rectify with a minimum of fuss. Would definitely recommend and use them again.
Great Service – Ben installed a new hot water system at my mums house this morning. My mum who is 85 thought he was just wonderful ! Polite, efficient, friendly. Thank you Ben GREAT
Find out how National Plumbing compares to other Plumbers
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Leak in ceiling – Tradesman turned up when we were told he would be, and was very polite and helpful. Carried out an inspection and found our problem quickly and efficiently rectified the leak.
Great service – Very happy. Service was efficient effective. Affordable. Availability was great as they were happy to work around my schedule. Very professional. I would recommend this business to everyone. Thank you. Have a great day.
Plumbers great – I would tell everyone about them they were great and fix our leaking tape and told me the price before he started work and they had no call out free
Plumbing Service – Very overpriced for the product and service delivered, make sure you shop around as the cost was excessive however they were on time and completed the work quickly and same day.
Most Appreciative for a Job Well Done – We called National Plumbing this morning for someone to investigate a leak in our driveway. Within 1.5 hours of this call, Ben arrived at our home in Varsity Lakes. It was an extremely difficult leak to detect but Ben worked tirelessly to locate it. It ended up being underneath our concrete driveway which involved removing a small portion of our… Read more
driveway to repair the pipe. Ben worked solidly for five hours to complete this complex job and did so with thorough professionalism and skill. He provided us with a detailed invoice which we have forwarded to our insurance company. The repair to our driveway has been minimal and Ben has made it as unobtrusive as possible. This was our first experience with National Plumbing and my husband and I were thoroughly impressed both with the efficiency of the company and, especially, Ben's skills and professionalism. Thank you National Plumbing and a huge shout out to Ben for a difficult job very well accomplished!
good service, prompt and reasonably priced – I wouldn't hesitate to call National Plumbing for future work. Can highly recommend them for punctuality, efficiency and friendliness. The work area was left clean and tidy by Dan, and the job was done in the time quoted. Thank you, Barb Hotham, Kallangur. Show details
Couldn't be Happier ! – Carolyn was very helpful with advice and booking in at a convenient time for us for them to investigate a leak which had occured in the garages of 2 of our townhouses. Ben arrived at the designated time and was very professional and helpful with advice. Ben diagonised the problem and provided information, a report, a quotation and additional… Read more
advice on the spot. This was easily forwarded to our insurance company for their review. Extremely pleasant to deal with.
best in the town – reliable amazing services. Ben fixed the leak in our roof and honestly told us to keep an eye in case it has not been fixed and let them know. But It was fixed! Customer service is also amazing.I will definitely be a regular customer and recommend them to everybody who is in desperate need of a good plumber or roofer.
Best Customer Service from start to finish – First impressions count and Carolyn knew her stuff regarding my roof repair enquiry. Ben arrived and was straight on it. Explained everything to the non tradey lady (me) so that I understood. He took photos to show his workmanship and to explain in detail what he had done. So happy with his service and will booking them again to maintain the hard… Read more
work Ben put in and make sure the life of my roof lasts as long as it can. Very happy with National Plumbing :)
Great Service – Job No 4098 I contacted National Plumbing following a correspondence from Redland City Council due to a larger than normal water usage. They identified the issue fixed it and left the place clean and tidy. Ben is a credit to the company he works for, they are lucky to have him as one of the front faces of their business. Great service Thank you Show details
Quick efficient service – I called fairly late one afternoon regarding a blocked sink, I didn’t require an urgent call out so agreed for an early call the following day. Lee was here at 7:30 and did a great job resolving our issue. I would happily recommend National Plumbing to anyone and they will certainly be our go to for any future problems.
What a great company! – Fantastic experience dealing with the team from National Plumbing - they fitted a second toilet for us at our office in Virginia. We knew it was going to be a difficult job due to the awkward layout of our warehouse, but they managed to do it in around half the time we expected and we couldn't be happier with the result. Ben was well presented and… Read more
was very courteous to our staff and clients who were onsite during the fitout. It was a great experience all around and would certainly recommend them to anyone in need of any sort of plumbing service
A1 Quality and Service – Professional, on time and quickly fixed the problem. Big thanks to Ben who did a fabulous job. It’s nice to find a company who values customer service. Highly recommend to anyone
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