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National Renewable Group Australia (NRG)

National Renewable Group Australia (NRG)

4.4 from 24 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (22)
  • Product Quality
    4.8 (22)
  • Return Claim MadeYes (0) · No (22)
  • Customer Service
    4.5 (22)
  • Warranty Claim MadeYes (0) · No (22)
  • Purchase Price$8,908.75
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
  • Installation
    4.6 (22)
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NRG's Tesla Powerwall Scheme

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Warradale Solar Install

Warradale Solar InstallMetropolitan Adelaide, SA

Solar Upgrade

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After a couple of initial hiccups due to weather and the pitch of our roof, everything went great. We were supposed to have a Tesla Powerwall Battery system installed, but due to delivery delays and expected continued delays, a Sonnen battery system was installed as an alternative. Battery system works well and given we have an all electric house we are saving quite a bit in electricity cost and are very happy.

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Deb12

Deb12Metropolitan Adelaide, SA

  • 41 reviews
  • 14 likes
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Disappointing Customer Service

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National Renewable Group Australia
Harry G.National Renewable Group Australia
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Shane

ShaneMetropolitan Adelaide, SA

Thank You NRG for the quality workmanship.

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After speaking with Michael, we felt like we were in good hands from the start. The trades were punctual, courteous, and installed our system neatly. We are very happy with the finished product.

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Sussie B.

Sussie B.Metropolitan Adelaide, SA

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Great service from the NRG

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From day one the staff at NRG we’re great from speaking to the office to Nikola coming to see us and explaining so simply and asking for our input in helping choose our 6.5kw system. Stefan ,Jake and Rocco for a easy install and left us feeling confident on how to use system the system and App thanks to Stefan explaining. 100% recommend the team at NRG

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Michael

MichaelMetropolitan Adelaide, SA

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Excellent attention to detail

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The consultation process went so smoothly that we did not even think twice about getting a second quote. Straight away we could tell that staff knew the products well and explained the whole process very well leaving us with good feeling.
The installation process was one of the best, from the trades experience, workmanship and overall process went very smoothly which resulted in a very neat installation.
Couldn't be happier with the whole experience and would recommend them to anyone looking at a system.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

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Danni

DanniMetropolitan Adelaide, SA

  • 5 reviews
  • 1 like
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Outstanding Service

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Richard Hall

Richard HallMetropolitan Adelaide, SA

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A little disappointed in the kw output as only getting approx 4.0 out of a 5.3 system.

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Installation process was excellent.
I rang your Tech people with tbe above comment and was told this was about normal which is not what I was told when I purchased it.

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Very happy with every aspect of purchasing our solar panels

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Initial consultation to purchase solar panels was very informative and explained in simple terms by NRG consultant Darren - no issues with NRG excellent customer service - extremely happy that we are receiving credits on our electricity bill

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Sally

Sally

  • 2 reviews

The lowest energy bills EVER!

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From the get go all staff and installers of both panels and battery kept us fully informed of what was happening. The yearly clean and service was very efficient and reassuring that everything is in top working order. Best thing we ever did and best company to work with. Well done NRG!

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Barry

BarryMetropolitan Adelaide, SA

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Very happy with new battery

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Had looked previously at battery storage from other providers but didn’t proceed. Tried NRG this time and decided it was time. Very happy with every aspect. Good upfront information, excellent communication throughout and installers were also good. Battery performing as projected so far.

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Michael S.

Michael S.Southern and Hills, SA

  • Verified

Panel and battery installers were professional and friendly. Happy to recommend.

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Both Solar Panel and (later) battery installer teams were professional and friendly. I have had no problems with any hardware whatsoever (18 months in). Blackout protection works well, usually we're unaware when it kicks in. Wifi connection issues were quickly resolved by contacting the office.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
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Love it...credits on power bills

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No issues. Very competitively priced and great quality. Great quality panels and inverter, working well 1 year in. Happy with all aspects of sale and installation. Power bill in credit so no regrets here. Highly recommend.

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Solar power is a must.

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NRG, a great company to deal with, excellent communication, all work completed with no issues, very friendly contractors and everything was explained in detail. Everything is all good and working perfectly.

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Delivers as promised

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The process of installation was completed on time with no problems. Expertise of installer ensured that onsite obstacles were quickly resolved. All questions promptly answered and extra help offered. One year later and the savings are impressive.

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Lauren and Andrew

Lauren and Andrew

  • 2 reviews
  • 1 like
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Great product

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The whole process from NRG was professional and seamless. The communication was consistent and I always understood where I was at in the process. I’m really happy with the results and LOVE the savings. Would highly recommend.

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Sue Richard

Sue RichardMetropolitan Adelaide, SA

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Amazing!

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Great service from quote to installation! All our questions were answered and the installers were very good despite poor weather and cleaned everything up! Wouldn’t hesitate to recommend this company to family and friends!

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Great service great product

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The panel and battery installed in one day when they said it would be, The team arrived on time and were very professional and clean when they finished
NRG phoned the next day too make sure I was happy with the job and have been there for any questions I have.
No electricity bills since .

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
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Solar installation

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The company was good until after the installation. The smart meter never worked and i could not get any assistance from NRG to fix it. Eventually I just gave up and it has never worked since. I got the impression that follow up service was not a priority for NRG.

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National Renewable Group Australia
Harry G.National Renewable Group Australia
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Paddy

PaddyCentral, SA

don't waste your money

published

waited 10 months to get my Tesla battery.not worth the money .only lasts a couple of hours and will even go flat before the sun goes down.when you ring NRG you are told they are all busy at a meeting .nobody ever returns your call

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National Renewable Group Australia
Harry G.National Renewable Group Australia
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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid

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