National Sterling

National Sterling

 Verified
3.9

38 reviews · Statistics

PositivevsNegative
76% · 299 · 24%

Customer Service
1.0 (1)
Income Protection
1.0 (1)
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Reviews

38 reviews
Meegan
Meegan3 posts
 

Scammed me into purchasing off the plan property I couldn’t afford

Back in 2006, i was new into the property game and wanted to increase my property portfolio. They talked me into buying 2 properties. I could only afford one. My accountant had to assist me with finding a property lawyer so I could legally get out of the second sale. I spent thousands on legal fees. Thank goodness they were selling legally flawed properties as we won on the basis of an illegal build. Sad but true. The property I did keep, I still have, however there have been endless issues with that build.
Ben
Ben2 posts
 
National Sterling
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C Eletr
C EletrMelbourne
 
National Sterling
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Unhappy Investor
Unhappy InvestorMelbourne3 posts
 
National Sterling
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Rebecca Butingan
Rebecca Butingan
 

Horrid customer service

Never experienced a more horrible lack of service than from here. Was promised return calls & never received a single one. Always chasing. Business going elsewhere.

National Sterling
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Gary F.
Gary F.
 

Customer Service = Customer Satisfaction!

During the course of this month I have on a number of occasions, emailed your office and in particular, one of your service representatives in relation to an incorrectly paid Insurance Premium to AMP dating back to December 2015.

Your representative continually kept me informed via email of her outgoing instructions, questions and on my behalf, suggested enforcement actions to ensure prompt remedial action - needless to say the matter has been resolved favourably.

Such high calibre service deserves equal recognition. Therefore, abiding to your request not to provide personal details is reluctantly accepted!

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AQ01
AQ01Brighton
 

Life Savers

Absolute life savers - saved me so much time organising my super & insurances through Macquarie.

I was paying so much for my insurances, National Sterling showed me how much money I could save moving my insurances,

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craiga
craiga
 

thanks guys, saved me so much money

what a great help these guys have been, saved me so much money on me super and insurances.

other companies were ripping me off for years and I had no idea - thanks guys

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Rebecca
Rebecca
 

excellent Service

National Sterling helped us refinance to a rocket repay loan, The process was easy. Very happy with the outcome.

Thanks

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Cam
Cam
 

Excellent service

Since using National Sterling I have found that they always keep me the member in the know with how things are going and about any changes. I have nothing but praise for the way this company operates for their members.

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caz
caz
 

set for the rest of my retired life

I was contacted by Ferris from national sterling, he came to my house and he explained everything to me about my super and retirement. I am very happy .

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Bridgette
Bridgette
 

excellent customer service

thank you for such excellent customer service and explaining what it all means. The Rep from National Sterling made it very easy to understand and the process was smooth and not forced. Thank you

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Bill
BillMelbounre
 

Appreciate the professional service!

Very happy to be dealing with a Melbourne based company that I could physically visit and speak to without making an appointment - rare these days. They ask questions and listen as opposed to the other selling machines out there. My last minute requests was handled professionally. I have referred NS to my family and friends as promised!

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Grant
Grant
 

Really valuable help and advice

Really happy with the service provided by National Sterling. Helped set up income and life insurances that correspond to my families financial position and goals.

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Graciesmith
Graciesmith
 

Great advice and future planning

National Sterling have been great!

Helping me to piece together a plan to get my super to where it needs to be so that I can retire happy- have recommended to all my friends!

Have consolidated all my super funds into the one and organised insurance cover so that if anything happens to me, it doesn't effect my family.

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