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Reviews

(200)
(18)
(4)
(4)
(15)
  • Value for Money
    4.7 (65)
  • Product Quality
    4.8 (66)
  • Return Claim MadeYes (2) · No (67)
  • Customer Service
    4.8 (69)
  • Warranty Claim MadeYes (6) · No (63)
  • Purchase Price$14,562.75 (20)
  • Installation
    4.8 (54)

Reviewer Photos & Videos

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david n

david nHunter Region, NSW

Poor attitude regarding warranty

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeYes
System Size10 KW
See all answers

Professional company with excellent staff

published

I've been really impressed with Natural Solar from the first call down to the installation. They were knowledgeable, friendly and always looking to ensure they met our requirements. Our house has significant installation challenges, but they were pragmatic in their approach and always took my wishes into account. Highly recommended!

Customer Service
Value for Money
Product Quality
Zofia A15330

Zofia A15330

  • 2 reviews

Strongly recommend this company

published

Luke Lipovac was amazing to deal with. I tried to find information on line and got thoroughly confused! Contacted Natural Solar and Luke answered all of my questions and provided information that was easy to understand so I could consider options. The whole process was incredibly easy. Promised installation of panels and Tesla 2 battery before Christmas 2019 and it was all up and running by 20 December. The Tech and Design team was great. Vey accommodating when I requested changes to roof panel design. Panel and battery installers were both excellent. Arrived on time and very professional and efficient. Overall, a great company to deal with!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Dave B.

Dave B.Sydney, NSW

Natural Solar - Definitely Consider

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Tesla Power Wall 2
System Size13.5 KW
See all answers

Great Service, before, during and after installation

published

Initial meeting with sales rep (Alan) 2 weeks prior to Christmas 2019, whole system installed within three weeks of the new year. Installers were friendly, efficient, cleaned up all rubbish, and were very tidy with their work. Would definitely recommend Natural Solar

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Nicky Q

Nicky QSouthwest, VIC

Quick and competitive quote, professional customer service and installation.

published

Received quote on Tesla 2 battery via phone. It took less than ten minutes. Compared quote with other Solar companies in which some made it extremely painful as some only dealt with email enquiries which took days.
Seth from Natural Solar matched my best quote and with his "can do attitude" caring and professional nature quickly won me over.

Application for rebate was completed by me and was approved within a week from Solar Victoria.

Our battery was installed and we are very satisfied and impressed with all aspects, from customer service and follow up to the end.

I am happy to recommend (Seth) Natural Solar and their Electrian Contracter Joshua Seeberger.

Kindest Regards
Nicoletta Quaranta

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased TESLA 2 Battery
System Size14 KW
Purchase Price$12,670.00
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Peter

PeterSydney Surrounds, NSW

Excellent service

published

Dated promised was dated installed. Professional installers ask were i wanted battery no problems
Clean up all boxes and wires , broom and swept site clean nothing left to pickup , not even a stray wire.
Very happy with service second time I have used Natural solar both times excellent service.
Panels first time about 18 months ago now battery no problems.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$13,500.00
See all answers

John Weston

John WestonGreater Melbourne (Outer), VIC

Tesla powerwall battery, love it

published

The whole process was seamless, Luke handled my application from the start, I knew nothing about solar or Tesla battery before this, I learned a lot from Luke,. John Weston

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$18,000.00
See all answers
Carol G.

Carol G.Sydney, NSW

Zero Bill

published

We have had our solar panels 5Kw 20 panels since July 2016. Since this time our electricity account has continued to decrease.
Our last account was an unexpected surprise - if we paid by the due date we are in credit by -$20.22
Keep in mind that each household usage is different. We disposed of an old upside down fridge which saved $40 qtr. A $78 Gov rebate. $211 rebate on solar buy back 1.694 kWh @ $0.125per kwh.
We do not have a multitude of electrical appliances, no pool just a fairly new LG 2 door fridge plus a 2* upright freezer. Ducted air conditioning which we do not use unless necessary, we use a good fan.
There are only the two of us....no kids....long gone!!! .... still a nice surprise...

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased NATURAL SOLAR
System Size20 KW
Purchase Price$6,000.00
See all answers
Dorothy Gilbert

Dorothy GilbertIllawarra, NSW

  • Verified customer

A service call by the CEO of Natural Solar with payment of a cup of coffee and a piece of cake 4th Dec 19.

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased The best
See all answers
1 comment
Dorothy Gilbert
Dorothy Gilbert

Alex L.

Alex L.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Incompetent and irresponsive

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Top Job, Great Company

published

The solar and battery installers did a great job at our house. Alan and Rizwan were a pleasure to deal with. Highly recommend natural solar.
Installation was great, great workmanship.
Would definitely deal with them in the future.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Not sure
System Size7 KW
Purchase Price$22,000.00
See all answers

Karl

KarlSydney, NSW

So Stoked with Solar!

published

From start to finish the team at Natural Solar did a fantastic job! Jonathan Green answered all my questions, was super keen and had the best price on the best gear.
Brett Collins and his team from Drummoyne Electrical Services did an awesome job on the PV installation. They took the time to work out the job so that not one cable or clip is visible. Exactly what I wanted ;-)
Likewise the guys at Balm Electrical who installed the Sonnen Battery. Neat and clean job!
Super Happy!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Sun Power
System Size12.24 KW
See all answers

PeterKim

PeterKimMetropolitan Adelaide, SA

The guys did a great job it works great and it was so simple to do wish I did it years ago thanks to Natural Solar

published

It looks great and very clean installation was quick and simple work. The guys walked me throw the app and explained everything to and showed me thanks to them and Natural Solar

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ian

IanSydney, NSW

Best people for solar panels

published

Our home solar panels were installed on time and on budget after a detailed on site evaluation.
I recommend Natural Solar and accredited installer Brett Collins for their professional and friendly service.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ryan

RyanMetropolitan Adelaide, SA

  • Verified customer

Professional, Best-Price & a pleasure to deal with - Tesla Powerwall 2 Install

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased N/A - Panels already installed
Purchase Price$5,500.00
See all answers

Highly Recommended

published

It was a pleasure dealing with Natural Solar who installed a Sonnen Batterie 9.53 2.5kWh system. The project went smoothly and all work was done to a very high standard.
Defiantly Recommended
thanks James.

Customer Service
Value for Money
Product Quality
Installation
See all answers

Very happy with my new system

published

Natural Solar installed a 4kw Solar for me. Dealing with the company was a great experience. The installers arrived on time completed a very neat installation with all wiring hidden or neatly presented on the outside. All left over materials were taken away.

Thanks Luke Lipovac for the great service.

Customer Service
Value for Money
Product Quality
Installation
Panel Purchased QCell
System Size4 KW
See all answers

Daniel K.

Daniel K.Perth, WA

Professional and a high standard of quality

published

Sonnen battery installed in my property, the job was done to a high quality and the team carrying out the work were professional.

Thanks Jonathon Green and the team !

I would recommend using natural solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$22,000.00
See all answers

Roy Gaudio

Roy GaudioSouth Australia

Our Tesla battery

published

Great dealing with this company. Very quick to organise and to install. They came on time every visit and the two lads who installed were very nice and willing to answer all our questions. We would be happy to deal with them again

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

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Questions & Answers

Terence H.

Terence H.asked

It’s been there weeks since paying the deposit for a Tesla powerwall,, still waiting for an installation date what’s the problem, why the delay?

1 answer
dave
dave

I expect it will take a while for the powerwall delivery date to the installer to be confirmed. Once that has been confirmed the installer will set the date. He will not give a date until he has a confirmed delivery date.


Harry

Harryasked

Hi there
Can you send me again your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter including your company name please as i have mixed up all?
Thanks

No answers

Colin Siggery

Colin Siggeryasked

What is the current waiting time for supplying the Tesla Powerwall II as mine was ordered in February 2017, deposit paid and still waiting !!!

No answers

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