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Natural Solar
4.7 from 454 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.7 (255)
  • Product Quality
    4.9 (257)
  • Return Claim MadeYes (4) · No (254)
  • Customer Service
    4.8 (263)
  • Warranty Claim MadeYes (7) · No (251)
  • Purchase Price$17,649.67
  • Timeliness
    4.8 (147)
  • Job Satisfaction
    4.9 (147)
  • Rates and Fees
    4.8 (116)
  • Installation
    4.9 (236)
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Stewart
StewartSydney Surrounds, NSW

Good investment

published

Installation was quick & professionally done the boys were friendly and answered questions I asked showed me the app & how to use it would recommend Natural Solar for your Solar Power needs

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Gary A.
Gary A.Sydney, NSW
  • 2 reviews
  • 1 like

Very professional and helpful

published

Installed a Tesla Battery on the day it was scheduled, on time, very friendly installers, explained the whole process and my responsibility, Cleaned up and took away all the rubbish. Very Happy.

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Graham
GrahamSydney, NSW

Well executed, timely and professional

published

Installed tesla battery into an existing solar panel setup. On time. On budget. Cannot fault them.

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Greg F.
Greg F.Metropolitan Adelaide, SA
  • 2 reviews

Natural Solar Five Star

published

Natural Solar was 5 star from start to finish. From the first contact with Rupen Sarkissian, who was knowledgeable and always available to answer questions, to the professional installation team and communication with Jessica Underwood.
Highly recommended. 100% reliable and trustworthy AAA

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Deb
DebSydney, NSW
  • 2 reviews

Care Taken

published
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Bill Reduction
Bill ReductionSydney, NSW

Bill Reduction

published

Process commenced with Alan Williams having a background in the field, very informative with products, timing and potential difficulties with electrical systems. Purchasing the Tesla Powerwall with Installation occurring as soon as preliminary electrical standards were rectified. All questions and concerns I raised were responded to promptly throughout the process. Licensed Installers completed an excellent job. Now I am enjoying a substantially reduced Bill even with the dreadful weather. Highly Recommended!

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Tran
TranGreater Melbourne (Outer), VIC

Not to be Trusted

published

The Sales man were fantastic promised you everything making you think they are trust worthy just to make a sale and it stop there. I was quoted for a 6.6kw tesla battery solar system and was told to leave a $500 Deposit fully refundable to lock it in but now after 3 month i'm fighting to get my deposit back, i tried texting, emailing and calling the company but got no where. If it is this hard to resolve a simple issue good luck with their warranty and promises

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Related Articles

Previous
Solar panel maintenance: why it's important and what you need to do

Properly maintaining your solar panel system will help ensure it works correctly, safely, and efficiently. We go through what needs to be done so that your system can lower your power bill and let you pocket more savings.

Clara V.
Clara V.
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Purchasing a Tesla Powerwall 2 Battery 13.5 kwh

published

Natural Solar were great to deal with. Over a couple of weeks I had lots of Powerwall 2 questions pre confirming I was happy to have one installed. Seth was a really knowledgeable sales person...always getting back to me with answers.
Then the installation all went to plan with a great team of 3 ultra helpful installers and again finding time to answer even more questions during that installation. The finished job looks great and we are really looking forward to the savings we should be able to make on our future power bills.
Natural Solar also made it ultra easy to obtain some excellent finance ( via Brighte) for the purchase ....which helped to make the deal happen quickly.

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Tiger Kelly
Tiger Kelly
  • 2 reviews

Natural Solar Exceeded Our Expectations

published

Natural Solar's sales team, led by Alan Bailey, provided me with the information that I needed to proceed with the purchase of a Tesla battery. I responded to their request for information & photos of our existing PV system & power boards & completed an application for a SA Government Subsidy. The Subsidy provisional approval was received the same day and the installation date was set for just over a month away. The installation exceeded my expectations & I now have a better understanding of just how complex the battery & the gateway work. The Tesla app provides an excellent overview of our successfully installed & operating solar system.

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New Tesla Powerwall 2 install today

published

Bit of a vague start after ordering a couple of weeks ago due to uncertainty of supply but was contacted Thurs last week to say they had a cancellation and would Wed this week be OK for an install. Had my doubts it would happen with the incessant torrential rain but good to their word the installers arrived first thing in the morning and the small team had my system up and running in 2.5 hours. Super efficient. Now to see how the system performs but its very smart technology and easy to come to grips with.

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Excellent service, excellent product!

published

We have had solar panels for a while and decided that it was the right time to add battery back-up. Matt at Natural Solar guided us through the process and was courteous and professional while also going out of his way to assist. We are now the proud owners of Tesla batteries and couldn't recommend Matt and Natural Solar any higher.

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Powerwall x 2

published

Install complete and working well, Natual Solar performed well with the current supply issue currently causing delays nation wide. The installer were professional and are very happy with overall system.

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Rob1ashmore
Rob1ashmoreCentral, SA

So easy to deal with !

published

Helpful and knowledgeable staff, good pricing and a “well oiled machine” in getting the install done.
This was my second time using Natural Solar and am a happy return customer Thanks Rob :)

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Bill
BillSydney Surrounds, NSW

This is amazing.

published

The installation team was fantastic, very knowledgeable and efficient. The battery is working well already and saving us money. Natural Solar was very helpful although the application for the state government interest free loan was not successful. Still, if you have a roof get panels and get a battery.

  • Incentivised Review No
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Natalie
NatalieMetropolitan Adelaide, SA

Fantastic Customer Service, Professional Installation

published
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Questions & Answers

786assad
786assadasked

Hi there

I have been looking and searching for a solar company to provide me with a quotation or quotations for an integrated Solar and wind or initially a solar system that allows me integrate wind turbine and battery in later stages, without reconfiguring or changing the initial set up for my property. I have just purchased and moved into a hobby farm in Pakenham (295 Army Road) Pakenham, Victoria, 3810. The main residential part of the farm consists of a large 6-bedroom dwelling, a large 4 car garage and a large shed on the northern end of the main residential building. The meter has been installed by AusNet and I am told by AusNet that it is a three-phase metre with a compatible (3 phase) cable.
I initially want to install a solar system of 6.xKw to 10kW system and then integrated wind Turbine and a suitable good but reasonably priced battery. I, therefore, wish to ask you consider the following Solar, Inverter, battery (possible), high end cabling and associated components and provide me with a quotation, or quotation for different alternatives with the following components in mind:
1. Solar Panels in order of preference, LG Neon2, SunPower SP-Max2-360 or latest REC panels that are considered equivellant to LG and SunPower, but much cheaper. All with 25 Yr Product & 25 Yr Performance Warranty.
2. Selectronic’s Fronius Hybrid inverter I do like to have the SP Pro SPMC 381 or better (2020 model soon to be released). I like to think that this would allow in immediate future to integrated battery and then wind turbine in to the system. I understand that the new generation of Fronius inverters are referred to as the PowerChain with highly sophisticated cooling and power management features. I understand that the new generation of Fronius hybrid inverters are for on-grid and off-grid and is highly compatible with what I want: exporting about 15kw or higher to the grid (since I got a three-phase meter and external cables (very likely).
3. High end Cabling, Conduit, DC &AC circuit breakers, and enclosures, etc, where applied, and.
4. Installation by licenced electrician/s. This is important and hope the electrician and you can sort out all export and shutdown matter with AusNet for me, in the meantime.
Please, provide me with a quotation or separate quotation for different combinations of solar panels and inverters (Fronius). I am eligible for Vic Gov rebate for either a solar system or battery rebate.
Kind regards
Assad
0400 050 060

No answers
Terence H.
Terence H.asked

It’s been there weeks since paying the deposit for a Tesla powerwall,, still waiting for an installation date what’s the problem, why the delay?

1 answer
dave
dave

I expect it will take a while for the powerwall delivery date to the installer to be confirmed. Once that has been confirmed the installer will set the date. He will not give a date until he has a confirmed delivery date.

Harry
Harryasked

Hi there
Can you send me again your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter including your company name please as i have mixed up all?
Thanks

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Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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