- Verified customer
Buy eco, buy in bulk, support local.
Went above and beyond to deliver heavy cleaning products to a vacant flat we are renovating, when we weren't in attendance, after a mishap with Australia Post (including carrying them up the stairs!) The products themselves smell wonderful and were a bargain compared to other eco-friendly retailers. I would give 10 stars if I could! Support local businesses.
Great online shop
Just received my second order. I find the prices very competitive and the product range is very good. I am happy with everything and will be placing an order in the future again. I am very happy to support a small family business as well.
Hopeless !! Do not shop here
So disappointed with this business. I placed an order 18/Nov/2020 and received it 11/Dec, almost a month later with no apology and no explanation. After my first of 4 emails, was sent consignment details for another customers delivery back in January. Poor and non existent customer service. Located out of a house in Officer Vic. Useless !!!!!
Having said all that, the vendor did contact me after this review and has given me a full refund which I appreciate however, not confident to shop here again.
Good, straightforward customer service
Naturemart had the lowest price, even with postage, when I searched for a Natural health book, online. Express post via Australia Post was only two dollars more. I ordered one day, it was shipped the next and it was in my hands the next day, after that, in excellent condition. I received order progress emails at every stage. So simple and much appreciated.
- Verified customer
My life is unbearable without Wonderfoods Partially Hydrolized Guar Gum sold by Naturemart
The product was so easy to locate and the process of ordering took only a few minutes. The price of the product is lower than the only other site I have found that sells this product and they have never run out of the product or size I need. I choose delivery by Australia Post and it is packaged well and arrives intact
No Issue, No problem
Navigation of the store is easy, but some products descriptions were missing.
I received my orders with no issue and no problem.
I was notified through email of the tracking progress of my orders; from being process, shipped to delivery.
Loving my mini travel essential oil diffuser! Just wow!
Easy to navigate. Fast Shipping. Well packed. Item is exactly as described (maybe better). Looks like a mini version of the larger model and has auto shut off! I love it! Now i can have relaxation or breathe easy at my fingertips travel or in the car! I might need 2 more for daughter and second oil!
Very good communication and tracking info. Will definitely use this company again.
easy to navigate through website.
Had a large range of products that are hard to find elsewhere.
The products are great and really help my family to recover from the cold and flu quickly.
Questions & Answers
Do the products ordered come from within Australia, is this an Australian based company?
On my order invoice, of a health book published in Australia by an Australian author, from Naturemart, the company address was stated as Denton Drive, Officer, Victoria, Australia. Their website states that they are 100% Australian owned and operated and support Australian manufacturers and farmers.
Hi Yes all inventory is in Melbourne.
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