Ian M.
Ian M. · EZY200

Hi I have the Navman ezy200 and love it the only issue I have is the rubber on the suction mount has broken down and won’t grip the window and I can’t seem to find where I can buy a new mount can you point me in the right direction to get one regards Ian Murphy

Amayzingone
Amayzingone  

Just use a universal phone holder (with the jaw grip)

Navman
Navman   DM   

Hi Ian, Thank you for reaching out to us. Regarding your query, we are sorry to inform you that the mount for the EZY200 is no longer available for purchase from the Navman online store. You may try to check or search from any third-party online store.

If you will have any other concerns or queries, you may also send an email to our email support team at pcnsupportaus@navman.com.au.

Thank you.

Kind Regards, The Navman Team

Hapuka P.
Hapuka P. · EZY200

Hang on a minute....do not all Navmans get free life time maps?just rang your 0800 number, 10.30am to 700pm what a pain having to ring you and give the serial number...come you guys...there is plenty of room for improvement here...i would not have bought this if i knew down the track you were going to pull this little stunt...lifetime means the lifetime of the mug that bought this ezy 200 does it not???

Navman
Navman   DM   

Hi Hapuka P.,

Thank you for reaching out to us.

Regarding your query, please send us a private message or send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.

Thank you.

Kind Regards, The Navman Team

Ros
Ros · EZY200

Hi, Is it possible to buy NZ maps for this device?

Amayzingone
Amayzingone  

AU and NZ maps are installed as standard. This GPS also qualified for lifetime free maps for both AU and NZ. Though no longer regularly updated as its getting rather old

Navman
Navman   DM   

Hi Ros, Thank you for reaching out to us! Regarding your concern, the device has preloaded New Zealand mapping. To select the region, please go to Settings>My Maps>Map Sets. If you are looking for an update for the New Zealand maps, we are sorry to inform you that map update for the device is no longer available.

Thank you.

Kind Regards, The Navman Team

PRASAD
PRASAD · EZY200

HI Support Team,

I have purchased EZY200 years ago and never updated map. But when i tried to update to latest map it is not downloading. Can you please advise me on how to update to latest maps. Thanks in advance. Regards Prasad

Navman
Navman   DM   

Hi Prasad, Thank you for reaching out to us! Please head over to our online self-help resource at external link  where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.

If we can be of any more assistance, please don’t hesitate to let us know!

Kind Regards, The Navman Team

Amayzingone
Amayzingone  

Unfortunately the EZY200 is no longer eligible for map updates. See here for more details: external link 

Margaret G.
Margaret G. · EZY200

When I bought this NAVMAN free lifetime map upgrades was promised. Now you have discontinued support for my model without any notice. Do you provide a free upgrade model or a discounted rate? Last time I updated this model was in 2017....and its failure to support me during a drive through Brisbane highlighted its shortcomings.

Navman
Navman   DM   

Hi Margaret, We have not yet discontinued map updates for any device that redeemed a "free map update" key either via purchase or via promotion. Please private message us with your serial number, and we will look to resolve this for you.

Kind Regards, The Navman Team

Margaret G.
Margaret G.  

Product Key: [Number Removed] Copy of my last dialogue for last update (2016). When I went on your site, the type of NAVMAN I have is not listed EZY200 Navman Technical Support_Lifetime Free Map Update Installation Guide for EZY100T/EZY200/MOVE30/MOVE50-Windows

[Name and Email Removed] Attachments Tue, Jun 7, 2016, 7:01 AM to me

NOTE: This account is only for outgoing emails. Should you have more concerns, you may contact us at 1-300-628626 (AU) or 0800-466-286 (NZ).

From Hi, Good day.

Product key: [Number Removed] Please refer to the attached files for the Lifetime Free Map Update Installation Guide for your Navman device.

*Please DO NOT forget to back up your information through the NavDesk software prior to following the steps as there is the potential that any and all data may be lost during this process. Kindly refer to one of the attached files.*

If you need further assistance, please don't hesitate to contact us.

Regards,

Navman Customer Support

Margaret G.
Margaret G.  

I expected that the files sent in 2016 would not work and I would need fresh 'updated' files ???? Hence the search on your site, which failed to locate my series.

Navman
Navman   DM   

Hi Margaret, Thanks for reaching out to us! We are happy to assist you in installing the map update on your device. Based on the information you have provided, it appears that your Navman is eligible to get a minimum of two (2) and maximum of four (4) map updates in a year.

To make sure that the map update will be installed properly, please take note of the following: • Download NavDesk7.50 on your computer to update your Navman. Please refer to the link below for the steps on how to install the latest software and maps on your device. external link  • The NavDesk7.50 will either show you the latest map update or inform you the maps are up to date. To check if the latest maps are loaded on your unit, please follow the steps below: 1. Turn the GPS device on. 2. Select "Settings". 3. Go to "My Maps". 4. Select "Map Version". Then it will display the version in the following format: Australia or New Zealand Core Mapping – HERE 2021.02

If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.

We apologize for any inconvenience and hope we can resolve your issue.

Kind Regards, The Navman Team

Patrick Hennessey
Patrick Hennessey · EZY200

Is ezy 200 capable of spoken street names?

Amayzingone
Amayzingone  

yes

Navman
Navman   DM   

Hi Patrick, Amayzingone is correct, It has spoken street names. Are you having troubles with it? If yes, please do let us know. For more info about our products, please visit service.navman.com or external link 

Thank you.

Regards,

Navman Support Team

Fedup99
Fedup99 · EZY200

What features does the ezy200 actually have?

Navman
Navman   DM   

Hi Fedup99, Below is the list of the Main features available on EZY200: • Bluetooth Handsfree • Spoken Street Names • Landmark Guidance • Smart Route / Smart Find Keyword • Speed Limit Alert

• Advanced Lane Information

• Tunnel Assist

• Junction View

• Safety Alerts (Red light, Speed, Combined Cameras, School zones, Railway crossings, Accident Black Spots)

More questions and answers can be found on our official website: navman.com.au or navman.co.nz and our support website: service.navman.com

Thanks!

Regards,

Navman Support Team

Mitch
Mitch · EZY200

How much memory in a navman ezy200?

Navman
Navman   DM   

Hi Mitch,

Sorry for the delayed response.

The Navman EZY200 has an internal memory of 4GB.

Regards,

Navman Support Team

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