Navman MiVue680 Questions & Answers
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I have two updates available on my Navman Mivue 680. When I click Install All, I keep getting the message "Download failed. Please clear up internal memory space to updte your device."
Hi Jen A., Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I have a MiVue 745, it’s worked really well since installation. Recently (after 24 months) a message came up on the screen to ‘Format the SD card’. I followed the menu prompts to the last selection, which was Formatting. I selected this and then selected the ‘tick’, a message came up saying ‘formatting’. After about 10 seconds, it reverted back to the menu. I assumed the job was done. However, every time I start the car, within a couple of seconds the ‘Format the SD card’ re-appears ! Just wondering if anyone else is getting this problem and/or if you know how to fix it ?
Hi David, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have. If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
@David P - Did you ever get this resolved? I know it is over 12 months old.
No, I gave up waiting for the support team and decided to buy another SD card.
Hi David & Odent, MicroSD cards are consumable products, and have a finite lifespan. depending on the card size and the amount of driving, a high endurance MicroSD card can last between 12 to 36 months. if after formatting your card, your device still tells you to format, a new SD card may be required.
to ensure longevity, we recommend formatting your micro SD card once a month.
For more information on MicroSD cards and maintenance, you can refer to our website here: external link
Kind Regards, The Navman Team
Thanks, not sure why it took over 12 months to respond ? But I understand now.
This is [Content Removed]! I formatted my SD Card (Which IS NOT Inernal memory) I factory resetted the device, for some reason, I live in Australia, yet the New Zealand maps are somehow installed. I cannot delete them even after a factory reset! What I have to say is, years ago, I loved Navman... nowaday's it's like you are the Nokia of Today! Fix [Content Removed] or close your doors! Now a GPS that I used for speed calibration, speed limits is useless except for the dash cam of which you can buy on Aliexpress for $5
Almost every time I start my car, my navman says SD card error. I unplug and re plug and most times that fixes it. Sometimes I have to do that twice. Only does this on first start up. Have replaced the SD card 3 times!! Can youmake a suggestion please. Been doing this since first installed.
Hi Lesley, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Link in email not working just like my navman!!
Hi Lesley, We are sorry to hear that you are unable to access the Navman online self-help resource site. The link for the Navman online self-help resource site seems to be working fine. If you are unable to access the link, please send an email to our email support team at pcnsupportaus@navman.com.au with the details of your concern, Name, Serial Number, Date of Purchase, Place of Purchase so we can further assist you.
Thank you.
Kind Regards, Navman Team
Almost every time I start my car, my navman says SD card error. I unplug and re plug and most times that fixes it. Sometimes I have to do that twice. Only does this on first start up. Have replaced the SD card 3 times!! Can youmake a suggestion please. Been doing this since first installed.
Hi Lesley, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know! Kind Regards, The Navman Team
How do I format sd card
Hi Carol,
Thank you for posting your query.
To format the SD card on the Mivue 680, please go to Menu then select Format SD. You may also format the SD card through the computer.
Thank you. . Kind Regards, Navman Team
Thank you
Hi Carol,
No worries. . Kind Regards, Navman Team
Can you leave a Navman MiVue permanently plug in to your lighter socket
Hi Clive, Thank you for reaching out to us. Regarding your query, you can leave the Navman MiVue plugged in to your lighter socket even when your car is off. If you would like to keep the device powered on and use the Parking Mode feature, you will need to install a power box such as the MiVue Smart Box hardwired to your car’s battery. We recommend that you have an auto electrician to install the MiVue Smart Box. You may click the link below to purchase the MiVue Smart Box. Australia: external link
If you will have any other queries, you may also send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
I have a Mivue 800 but the speedo reading is not corresponding with our vehicle. Sometimes it may show (for example) 60kmh when we are travelling at 100kmh. Are you able to help with my problem thank you?
Hi JohnH, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have
If we can be of any more assistance, please don’t hesitate to let us know.
We are sorry for any inconvenience caused.
Kind Regards, The Navman Team
Too many timesI format. But "please format SD card " we can see.what canI do?
Hi Ravi, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
I’d like to ask. I’ve had a Navman 680 for a few years but this has happened for quite a while. Ever few trips on the screen it shows that I need to format my memory card. Now I’ve changed the cards but it continues to happen. Is there anything I can do ?
Hi MBL, Thank you for reaching out to us! We are sorry to hear that you are getting an error on the device. This error is a fault with the SD Card. We recommend replacing the SD Card but please make sure to use one of the recommended SD cards. For a list of recommended SD Cards, please refer to the link below: external link
Hope the above information helps. Otherwise, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Kind Regards, The Navman Team
Im trying to do map updates and I get a message saying download failed please clear up internal memory space What does this mean and how do I do it
Hi Richard, Thanks you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
More great and keep safe.
Kind Regards, The Navman Team
I have a navman big rig due, and it will not record or take pictures, getting a SD card error. Tried to format but formatting failed. Can you help please
Hi Efisia, I had almost the same issue and I changed the SD card and bought from Kmart or office works then it works fine. Earlier i was trying SD card which I bought from eBay and that didn't work. Hope it might help you. Thanks
Will try that. Thank you
Hi Efisia S. Thank you for reaching out to us. We are sorry to hear that your Navman Big Rig Duo won’t record or take pictures. Please try another SD card to further isolate the problem. Please make sure to use one of the recommended SD cards. For the list of recommend SD cards, please refer to the link below: external link
Please also try to update the firmware of the device. The firmware can be downloaded from the link below: external link
Hope that the above steps will resolve the problem. Otherwise, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Thank you.
Kind Regards, The Navman Team
How do I format my new DDR Mi Vue 680
Hi Alwyn, Thanks for posting your query. To format your microSD card on your device, please go to Menu > Format . To restore your device’s system settings to factory defaults, please go to Menu > System > Restore to Defaults.
Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Many thanks
You're very much welcome Alwyn!
Cheers, The Navman Team
Tha ks
my MiVue 680 dash cam has gone blank. I tried to reset it to no avail. the assistant I spoke to yesterday gave me a case No: 219409. What else can I do to get it working?
Hi rarsteve, Sorry for the trouble. Please perform the following steps to further isolate the problem: a. Charge the device by the Navman in-car power adaptor or the AC adaptor for at least 10 mins. b. Perform a hard reset again while connected to the adaptor. c. Turn the device on.
If still the same, please email our support team on PCNSupportAus@navman.com.au with the following details: -Case#219409 -Copy of the Receipt -Have you tried using another compatible memory card?
Thank you, The Navman Team
Hello there Navman keeps asking to re-format Which I do No effect Not recording Have looked at website, no help really Navam 2 years old Please advise? Look forward to hearing from you Regards Steve Biggs Please send repose to msbiggs28@gmail.com
Hi Steve, For online self-technical support, please visit our FAQ site: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact our support team on PCNSupportAus@navman.com.au
Regards The Navman Team
I have a Mivue 790, and when I download files to my PC (Windows 10) there is no sound . Sound is turned on in the device
Hi Woody51, For online self-technical support, please visit our FAQ site: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Alternatively, you can email our support team on PCNSupportAus@navman.com.au
Regards The Navman Team
I have a Navman 1440P Dash cam that keeps asking me to format the SD card, repeatedly even after formatting
Dear Peter,
For online self-technical support, please visit our FAQ site: external link .
Alternatively, you can email our support team on PCNSupportAus@navman.com.au.
Regards The Navman Team
What does the brown bar which sometimes appears at the top of the screen mean? Some sort of warning?
Dear Peter GA,
For online self-technical support, please visit our FAQ site: external link .
Alternatively, you can email our support team on PCNSupportAus@navman.com.au.
Regards The Navman Team
Hi, I have a MiVUE680, I've had it for about 2 years, it does everything right except for warning alerts. How can I fix this ? i have tried every adjustment on the rotten little sod but nothing will work . Brian
Dear Brian M.
For online self-technical support, please visit our FAQ site: external link .
Alternatively, you can email our support team on PCNSupportAus@navman.com.au.
Regards The Navman Team
such a useless answer from Navman always pointing to FAQ site and support email, what is the purpose of chat?
Hi there,
Have had my Navman MiVue 680 now for about 2 years. I have not used it in the last year as it doesn't work in the car. (Have tried different cars for completeness) I am using the same cable the unit came with. It works when I plug into the computer but not in the car.
Would this be a battery issue and is it worth getting a new one? (Battery) If so can this be change easily?
Cheers
Bill
You need to have the unit plugged into the cars power via the 12 volt plug. Battery dies at fter in about 18 months . Unit should work in power from car. Check cable for continuity. J have had my unit for 2 years. The mount broke and had no support from manufacturer as unit is deemed superseded. Fixed mount myself. Personally, I would consider an alternate product due to the poor customer support. Admittedly the unit did a road tour of Denmark covering 3000k without a hitch.
Thanks for the reply. Yes it was working fine for the 1st year, then started to turn off after about 1 minute while in the car. Tried swapping leads and vehicles and did the same thing. Plugged into computer and worked fine.
Hi Bill, We suspect the original 12v in-car power adapter is not providing enough power. Did you swap the car power adapter with the same brand (this must be from Navman that uses 5V/1A)? If not, we highly suggest to use the Navman lead that's suitable to your device. It's available here: external link
Thanks, Navman Support Team
Where can I download the MiVue 680 user manual?
Hi Ju R, The complete user guide is available for download from our website here: external link . For more info about our products, please visit service.navman.com or external link / external link Thanks, Navman Support Team
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