Navman MiVue765 Questions & Answers
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My mivue 765 suddenly started recording upside down. How can I fix this
Hi Debbie M., Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have. If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Yep, nothing in there about my problem.
Thanks
Hi Debbie M., Please send us an email at pcnsupportaus@navman.com.au with your Full Name, Device’s Serial Number, Date of Purchase, Place of Purchase, Fault Description and our dedicated email support team will be glad to further assist you.
Thank you. Kind Regards, The Navman Team
Does this camera record IN car audio?
Hi moviestarjen, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Does this record in car audio?
Hi moviestarjen, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
my MiVue 765 has stopped recording (the card holds files from 4th October til 14th of October) any idea why?
Hi stephen torok, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi, I have the 765 and for some unexplained reason the entire LCD image has flipped upside down. Not just the camera image but the entire image including the button icons that are supposed to be on the right hand side of the screen. I have looked through the manual and can't find a fix. Please help. Thank you Geoff
Hi geoffrey c., Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Thank you, email sent
Hi geoffrey c.,
You are welcome.
Kind Regards, The Navman Team
Hi, none of the buttons work on the side of the camera, the only button that works is to add a safety cam, tried turning off and on as well as resetting it but nothing's worked
Hi maxtwomey123, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have. If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi, how long does the battery last and can it be changed? Mines shat itself! Please don’t tell to go and read something, just want a straight up answer with no BS. Thanks
Hi Luci M., Thank you for reaching out to us. The device is designed to function only when connected to a constant power source. The built-in battery’s function is to allow the device time to save video files to the memory card in the event of the power supply being suddenly severed. Please note that the device’s battery is not user-replaceable.
If the device is turning itself off, please try the steps below: 1. Please check the LCD Standby settings on the device. To do this, go to System Settings > System > LCD Standby and set to Always on if you would like the screen to stay on. 2. Please perform a hard reset while the unit is connected to the Navman power source. To reset, press the reset hole beside the memory card slot using pin or a paperclip until the device restarts. Please also make sure that the car power adapter used is a genuine Navman car power adapter.
3. Please ensure you are using a Micro SD card designed for use in Dash Cameras. Faulty or incompatible Micro SD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on. For the list of recommended SD cards, please refer to the link below: external link
If the above steps won’t resolve the problem, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Kind Regards, The Navman Team
Hi thanks for that. Unit works ok, just doesn’t save settings after it shuts down, gotta reset everything to how i want it. Didn’t do this before when battery was good, but now it’s just kaka and annoying to set everything every morning. Suppose it’s like everything and everyone, things get tired/old and stops working after awhile.
Hi Luci M., We are sorry to hear that. The problem may be related to the battery, but to further isolate the fault, please try to update the firmware of the device. For the steps, please refer to the link below: external link
If the firmware update won’t resolve the problem, please send us a private message or send an email to our email support team at pcnsupportaus@navman.com.au with your Full name, Phone number, Device’s Serial number, Shipping Address and the Date of Purchase so we can further assist you. Kind Regards, The Navman Team
Hi I have one that does the same as Lucy, you have to reset it everything I am trying to turn the volume off which I do , then when it restarts it is back on so annoying I understand what you are going through Lucy, thanks chris
I have a mivue765 safety it has a blank screen. Green power light is on it will not turn off by power button, I have used reset button on bottom of unit but still a blank screen.
Hi geosparky52, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Hi How can i turn off the voice giving instructions like too close etc on my granddaughter Mivue765 Safe Dashcam Thanks john
Hi JI, Thank you for reaching out to us. Regarding your query, you have the option to turn off the Safety Warning features such as FCWS (Forward Collision Warning System) or LDWS (Lane Departure Warning System) on the Mivue 765. To do this, please go to Menu>Driving Safety>FCWS >Off and Menu>Driving Safety> LDWS >Off.
If you will have any other queries, please send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
Many thanks will give it a go. also off to buy a Navman Dash cam for my car Cheers John
Hi JI,
No worries.
Kind Regards, The Navman Team
We just got the mivue765 and it was working perfect for a month, but all off a sudden it does not save features we have tuned off. It's very annoying and I have tried everything to get the settings to work again.
I am having the same problem (same model) and just contacted the company, they were helpful and have given me some things to try. I have had mine for a while now though so mine could be the battery dying, which is annoying. They did say it might be able to be repaired, but I haven't gotten that far yet. Mine was working perfectly until about 3 or so weeks ago.
Hi Jeff, Thank you for reaching out to us. We are sorry to hear that you are having problems with the device. Based on the fault that you had described, it sound like it is related to the software. We recommend installing the firmware manually into your device. Please download the firmware update from the link below: external link After downloading the file, please copy the .bin file to the SD card, connect the SD card to the DDR, turn the DDR on and the update will begin.
If the manual firmware update won’t work, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
We apologize for any inconvenience caused.
Kind Regards, The Navman Team
Why does the System Indicator light flash green to yellow all the time on my MiVeu 755. Marshall
Hi Marshall, Thank you for posting your query. The indicator light on the Navman Mivue 755 will flash or blink green and amber while continuous recording is in progress. If you will have any other concerns, you may also send an email to our email support team at pcnsupportaus@navman.com.au.
Kind Regards, The Navman Team
I need an update for my 765, as it keeps coming up with the speed camera code 255 or how else can I get rid of this annoying code?
Hi SIL, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
how do you mute dash cam when it is telling you to increase distance between car in front
Chuck it in the bin
Hi Rob, Thank you for reaching out to us! Regarding your concern, you can turn off the Forward Collision Warning System (FCWS) on the device by going to the Menu>Driving Safety>FCWS>OFF. If you will have any other queries, please send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
Thank you for your help it worked. I don’t have to argue with it anymore.Warren S who suggested to chuck it in the bin must have a lot of money to replace it or he is a complete idiot
Hi Rob,
You are welcome. We are glad to know that it worked.
Kind Regards, The Navman Team
My new MiVue765 Safety does not have any sound on it when you replay a video volume is set to maximum on set up.
Hi John, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Apologies but I have never tried/used the sound. I have 'found' out more about the unit by trial and error than one could ever get from the manual - it needs a complete rewrite!!!
I need to change the Storage Location on the phone to my SD card. However I receive an error message - Failed to save the changes. Is something else needed?
Hi Peter, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
My 765 has stopped giving any warnings of speed cameras etc., I have been thru all the menus looking to see why but nothing seems different. It still has beeps for other things. It has all its updates.
Mine had only historic cameras, any new ones I had to put in myself. If you had some and they are no longer there, I cannot help. Sorry For a kiwi created unit I found the book and the unit not at all user friendly.
Thanks, all the camera sites are in the files but it won't announce them when I approach them like before
Hi alank, Thank you for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
How can I turn off the forward collision alert. It activates in traffic at lights etc, Annoying.
The answer is amongst the other 'turn off's' in the manual, which were a bit hard to find. My car has its own collision alert, also on Tassy winding roads the lane deviation was always activating - so turn them ALL off. Note - after numerous contacts NAVMAN were of absolutely no use!
Dear Robert Lucas, Thank you for reaching out to us. Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
More great and stay safe.
Kind Regards, The Navman Team
I found the screen is always on when I driving. How can I turn off the screen when recording? It just distract me when driving.
Hi Christine, Thank you for reaching out to us! Regarding your query, you have the option to set the LCD to turn off after the recording starts. To do this, go to Menu>System>LCD Standby then set the timer for the LCD to turn off automatically after recording starts.
If you will have other queries, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Thank you.
Kind Regards, The Navman Team
I found the screen is always on when I driving. How can I turn off the screen when recording? It just distract me when driving.
Hi Christine, Thank you for reaching out to us! Regarding your query, you have the option to set the LCD to turn off after the recording starts. To do this, go to Menu>System>LCD Standby then set the timer for the LCD to turn off automatically after recording starts.
In case you will have other queries, please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Thank you.
Kind Regards, The Navman Team
Does the on/ off light flash constantly red ,green, has done since new, is this normal or a battery problem
Yes at first I found this quite disturbing I just ignored it, just make sure you have power to your unit. Turn everything off if the collision alerts and lane deviations beeps annoy - they did so I did. Images are first class.
Hi alank, Thank you for reaching out to us! Regarding your query, the indicator light of the Mivue 765 flashes orange/green when it is recording. If you will have any further queries, please feel free to send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you.
Kind Regards, The Navman Team
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