Navman MiVue850 Questions & Answers
VerifiedMPN: 3676687
I don't particularly want a rear camera as I want the camera for what is in front of me. Can you recommend a good Navman Dash Cam, good quality that I can install in my car. Cheers and Thanks.
Hi Ken. I can recommend a different brand that is a 1ch, with excellent recording quality.
Hi Ken, Thank you for reaching out to us. Regarding your query, we have the Navman 150 SAFETY and MiVue 770 SAFETY devices if you prefer a model that does not have a rear camera. For the list of the features, please refer to the links below:
Mivue 150 Safety: external link
Mivue 770 Safety: external link
If you will have any other queries, please send an email to our email support team at pcnsupportaus@navman.com.au.
Thank you. Kind Regards, The Navman Team
My navmans screen is upside down mounted correctly and has been working for the last 6 months fine then this morning I jump in the car and the screen had rotated and was asking to be formatted? Help I don't want to buy another 1
Dear thafitzy, Thanks for reaching out to us. We are sorry to hear that your Navman screen is inverted. Please perform the following to further isolate the problem. 1. Reset the device and reinsert the microSD card. Please click the link below and follow the steps on how to perform a hard reset on the unit. external link
2. Update the firmware of the device. You may download and install the latest version from the link below. external link
If you have followed the steps above and you need further assistance, please contact our email support team at pcnsupportaus@navman.com.au and provide your Full name, Phone number, Shipping address, Model name, Serial number, Date and store of purchase.
More great and stay safe.
Kind Regards, The Navman Team
Hi, I am trying to use a Navman SmartBox 3 with MiVUE830DC. SmartBox doesn't work in the parking mode, it turns off as soon as the car is turned off irrespective of the settings on the SmartBox. Green LED on the SmartBox also turns off and camera get shutdown immediately. Battery voltage is good (12.7V) and wiring is correct. Black wire is connected to the body, red wire to the ACC powered fuse and yellow is connected to direct battery power. Parking mode also enabled on the camera. While car is parked and turned off, if I disconnect the yellow wire from the battery and reconnect, green LED on SmartBox turns on for a second and turns off. It seems the box is not recognising the battery voltage. With the help of the retailer, I tried 3 different SmartBox 3 units and all have the same issue. Also tried with multiple batteries but no resolution. Need help !! I have a SmartBox 2 installed in my other car and it works fine for past few years. Can't get SmartBox 3 to work.
Hi Lukshan, Thanks for reaching out to us! Please head over to our online self-help resource at external link where you can find an answer to most of your questions and concerns. If you can’t find an answer to your question, send us an email at pcnsupportaus@navman.com.au and our dedicated service team will be more than happy to assist with any further questions you may have.
If we can be of any more assistance, please don’t hesitate to let us know!
Kind Regards, The Navman Team
Does this product have a camera fitted in rear or does front camera do both
There are two separate cameras. One fitted to front windscreen and the other fitted to the rear windscreen.
Hi Lori, Thanks for reaching out to us! The MiVue 850 Dual Camera comes with a separate main unit (front) and a rear camera. The rear camera is connected wired to the front camera for you to see what is being recorded behind you. There is a switch icon on the main unit for you to have a bigger view of the rear camera or vice versa.
To know more about this product, please go to the link below. external link
Kind Regards, The Navman Team
Hi, What app do I download to update my Navman MiVue 850. Please. I did get the app ( Pro Navman MiVue 850 ) But it doesn’t show my Navman! Help pls…..
Hi Sheree, Thank you for reaching out to us! To update the firmware of the Mivue 850, please refer to the link below: external link If you will have any other queries please send an email to our email support team at pcnsupportaus@navman.com.au for further assistance.
Thank you.
Kind Regards, The Navman Team
I have the MiVue 850 dual cam in my Mazda 3 SP25, hard wired in, I think by Mazda (I bought the car 2nd hand), is it possible to have the rear camera on full screen to assist when parking as a reversing camera?
Hi Peter, Thanks for posting your query. Once you connect the rear camera and start recording, the screen displays the picture-in-picture (PIP) mode. You can switch the front and rear camera images by pressing the button for the camera with switch arrows (usually at the bottom).
Hope this helps! Otherwise, feel free to contact our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Thanks I will try this, just seemed annoying having a rear camera but not being able to use it when reversing.
Hi PeterS,
Your feedback regarding the rear camera has been raised to our product team. Thank you.
Kind Regards, The Navman Team
My navman parking mode does not work when car has been off for an hour or so. I thought the whole point of parking mode was for the parking mode to turn on when an event was triggered? my car was side swipped during the night and parking mode did not activate despite being on the highest settings. My dash cam is hard wired in.
Hi Laurence, Sorry to know about that. Please ensure that your device’s Park Mode feature is setup correctly. To do this, please refer to the link below: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. You may need to copy the whole link (do not click) to be directed to the correct page.
Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
My MiVue 850 camera is upside down, have tried hard reset and problem persists, any suggestions?
Hi Paul, Sorry to know about that. The first thing I would suggest is to perform a hard reset on the device by poking the shutdown button beside the USB port (on the top of the device) to shut down the device. Leave the device off for 5 seconds then press and hold the Power button to turn it on.
If the problem persist, please check and install the firmware update for your device. For the steps, please click the link below: external link
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Mine is doing the same thing but resetting it has not helped it is still upside down
Hi Matt, We are sorry to know that your device is having the same problem. If you have the same model which is Mivue 850, please try to update the firmware. You may refer to the link below for the steps:
external link
If the firmware update won’t resolve the problem, please contact our email support team at pcnsupportaus@navman.com.au for further assistance. Kind Regards, The Navman Team
I’m trying to install a smart box for my NAVMAN MIVUE1100 SENSOR XL DC. I’ve located the correct fuses for the red and yellow wires using a multimeter, connected the ground wire and nothing happens, whether the ignition is on or off. I’ve tested the wires with a multimeter all the way up until just before they go into the smart box main unit, and they read 12.4 volts across the red and black, and yellow and black (ignition on), but still nothing, no indicator light on the smart box either. Have I got a faulty unit?
If this helps Navman Support: I have the switches set to 12.4 volts and 24 hours.
Hi Bradley, Thanks for posting your query. It is recommended that you contact a skilled installer (e.g. the service personnel of the vehicle or authorized car technician) for assistance and installation.
Hope this helps! Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
My MiVue won’t record to the card but will download to my phone The sd card was bought with the cam I don’t understand
Hi Caz, Thanks for posting your query. We are sorry to hear that you are having a problem with your dash cam. Not to worry, we are here to help. In most cases, the memory card is at fault. Please format your memory card by going to Menu > Format. Please also try another memory card for further isolation.
If the problem persists, may we know if your device does not have any recordings on the SD card by checking the file playback on the device/Mivue Manager, but you may access them on your mobile phone via MiVue Pro app?
Hope this helps! Otherwise, feel free to contact our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
Hi, My Navman MyVue dashcam dual camera was a great unit. However it now asks me to "Format the SD Card" which I have done successfully. Re-inserting the card (64GB) into the Camera brings up the same message. I thought it might be the card was at fault, so I tried two other cards (a 128GB and a 16GB) and got the same result. I think the Navman must be the problem. Can you help please?
Hi Graeme, Thank you for posting your query. The error is a fault with the SD card. To resolve this, we have to make sure that the SD card used is compatible with the device. For the list of recommended SD cards, please refer to the link below: external link You may also need to update the firmware of the device. The latest firmware update can be found on the link below: external link The latest firmware version is VBR72.57.B292.BA1WD.01 which you can check by going to Menu>Settings>Version.
If the above steps won’t resolve the problem, please send an email to our support team at pcnsupportaus@navman.com.au with your full name, phone number, shipping address, serial number, date of purchase, place of purchase and the specifications of the SD card used so we can further assist you.
Regards, The Navman Team
Hi, My iphone can connect to the MIVUE850 Wifi, but the MIVUE850 does not connect to the iphone. I can't transfer any files. MIVUE850 displays not connected.
Hi Tony, Thank you for posting your query. With regard to your concern, please try to perform a hard reset. For the steps, please refer to the link below: external link You may also need to update the firmware. The latest firmware can be downloaded on external link .
Please also try to turn the WiFi off and back on then try to reconnect. If possible, please try to connect it with another phone to further isolate the problem.
If you have any other queries you may also send an email to our support team at pcnsupportaus@navman.com.au.
Regards, The Navman Team
Hello, I just got mityre to fit to my 850dc but there are no instructions on how to connect into the system and once connected what to do to get it up on the screen and running
Hi Freddyk, Thanks for posting your query. Please refer to the link below for the Tyre Pressure Monitor Installation Guide: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. You may need to copy the whole link (do not click) to be directed to the correct page.
Hope this helps. Otherwise, feel free to email our support team at PCNSupportAus@navman.com.au
Kind Regards, The Navman Team
I have a Navman 850 and basically since day 1, the hardwired parkmode lasts for about 2minutes (if that) and turns off. It is definatey not the car battery because this was installed on a brand new 2018 car but please explain why it does not stay on or what settings need to be readjusted on the dash cam itself and the parkmode box. Thanks
Hi Shreyas, Thank you for your question. If connected to a Smartbox, all NAVMAN dash cameras will continue to record like normal when the car is turned off. However, since your device comes with a parking mode feature; this enables the device to enter a hibernation state (constantly recording a short buffer to the internal memory but not to the SD card) and will only save to the SD card once motion in the field of view is detected and/or the G sensor is activated, thus using less power and memory card storage.
It is also possible that your device only goes to LCD standby when in parking mode. To check this, kindly go to Menu > System > LCD Standby > Select Always On, 10 Seconds, 1 minute or 3 minutes or HUD.
To properly set up the parking mode feature, you may click the link below the steps. external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again
Hope this helps. Otherwise, feel free to contact our support team on PCNSupportAus@navman.com.au
Regards The Navman Team
Hi, I have the mivue 850 dual camera dash cam and I have the smart box installed but when I turn the car off and wait even 20 minutes, it doesnt turn off, I have park mode turned on. Is there something else I need to set in the menu? Thanks
Hi Paul M., If connected to a Smartbox, all NAVMAN dash cameras will continue to record like normal when the car is turned off. Since your device comes with parking mode feature; this enables the device to enter a hibernation state (constantly recording a short buffer to the internal memory but not to the SD card) and will only save to the SD card once motion in the field of view is detected and/or the G sensor is activated, thus using less power and memory card storage.
To know more about the parking mode, please click the link below: external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. please copy the link and paste it to your search bar.
Hope this helps. Otherwise, feel free to contact our support team on PCNSupportAus@navman.com.au
Regards The Navman Team
How do I switch of record when requested when transferring files to my i phone
Hi, Just bought mivue850 few days ago, front cam works all good but rear one cannot be detected. I connected all according to instructions provided, upgraded firmware to the latest version but didn't help. I found "Y"cable to be too rough for the connection port on the camera and I have to move it a bit forward and backward in order to connect.
Yeah having same problem, think it's the connection y cable to the cam. Have given up on it using as front cam only. Also the ball mount isn't tight enough put a drop of superglue on it. Also speed camera warns of cam near my home and none there. cannot turn this off. Very disappointed with Navman think will bin it and buy another brand.
I was thinking the same, to return this one and buy a decent brand, but then I realized I didn't find any middle range cam with good customer review. Whatever I looked at, someone put a comment like 'rubbish' or 'don't buy, waste of money'. I understand that people are more inclined to write comment when the product is not working and they are frustrated but that makes it harder to get the correct idea. If anyone can suggest any decent dash cam between $200 - $300 that "just works" I would really appreciate it.
Mivue 850 the sound has stopped working, all is ok in the settings
I guess no answer means its had it, so return under warranty
Hi V..ery W..orried, We're sorry if your device has lost its sound. Let me do my best to help. Can you first confirm if there's no sound at all on the device itself when playing back the video? Is there no sound as well when viewing the videos on a computer?
If your device is still making sound when viewing the recorded files but doesn’t have system sound for audible warnings, kindly go to system settings and then check the following:
SafetyCam > Alert Sound > must be set to 'Voice'.
Driving Safety > must also be set to 'Voice' or 'On'.
I hope this helps. Otherwise, please contact us using one of the methods below, and our team would be glad to assist
external link
Thanks, Navman Support Team
Support team was very helpful and is organising the return and repair. Thanks NAVMAN for your great support of your Products and your customers.
Hi V..ery W..orried,
Thanks for your appreciation. We are certainly glad that you're happy with the service.
Regards, Navman Support Team
Navman MIVUE850 I can connect the front facing camera fine but when I put the second camera in with the double connection the unit won't load and keeps restarting Any help or should I just give up and return? Not a great start.
Hi Kim, I am sorry to hear about the issue you have encountered. To help you resolve this, simply go to our FAQ site here: external link for the steps on how to troubleshoot this kind of problem. *Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Please also make sure that you are using a compatible microSD card to avoid any recording issues. Please CLICK HERE <https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131565> for the recommended microSD card brands and types.
Hope this helps. Otherwise, don't hesitate to reach out.
Always here to assist, Navman Support Team
Navman support team don't help just post same old faq that don't usually help...
Hi,
I am trying to watch my dash cam footage on my computer but all the videos have no sound and I am unable to see the kilometres recorded at the time of driving. I can't figure how to get the sound to work on the videos outside of the dash cam itself. The dash came has the current kilometres on the screen while driving - is there a way for that to show on the recording too?
Thank you.
Hi Bree, You will need to use a MiVue Manager when playing back the recorded videos on a computer to get the sound to work and the speed to appear on the footage. You may refer to the link below to download and install the latest MiVue Manager.
external link *Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Thanks, Navman Support Team
Get an answer from our members and Navman representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.