3Neopower Evacuated Tube Solar Hot Water

Neopower Evacuated Tube Solar Hot Water

 Verified
3Neopower Evacuated Tube Solar Hot Water
5.0

19 reviews

PositivevsNegative
100% · 190%
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Build Quality
5.0
Value for Money
4.9
Cleaning & Maintenance
5.0
Noise Level
4.9
Temperature Consistency
5.0
Heating Speed
4.8

Reviews

19 reviews
19 reviews
Magda
Magda
 

System works great and the installer is fantastic

I had the Neopower Evacuated Tube Solar Hot Water system installed a year ago. Works great. Installer was fantastic and very patient and helpful with obtaining the solar grant.
Phill
Phill2 posts
 

Excellent product

Excellent product , every part of the process has been perfect , delivery of product , regional installation and its operation exceptional . excellent after sales service as well . Five stars⭐️⭐️⭐️⭐️⭐️ Show details
Functionality
Heating Speed
Alex T.L. Lam
Alex T.L. LamGreater Melbourne (Metropolitan), VIC
  Verified

Replaced my 13 years old Solar Water System. A job well done!

Found a few issues with my old Solar Water System, like the water return drop to the ground and made the ground around wet most time, the tank was installed on the ground and became rusty over time.
Matthew has provided solutions so that the new system will not have these issues.
The replacement details were well informed and professionally executed.
The new unit quality is excellent. I turned off the booster during Summer and no shortage of hot water.
The admin staff are very good as well to provide instructions on applying for the rebate. Show details
Drop in the ocean
Drop in the oceanNorth Queensland, QLD12 posts
 

new solar hot water supplier for North Queensland

We call ourselves lucky having found a new product not readily available in Townsville previously. Compared to local suppliers this unit has better quality as our friendly installer pointed out. The company from Melbourne offers longer warranty services and ended up costing us less although a crane was needed to remove the old and lift the new unit on a roof. Mark of Neopower was extremely helpful, also helping us to receive our rebate from Small-scale Technology Certificates (STCs).  Show details
Overall
Value for Money
Functionality
Dan
DanSouth East Queensland, QLD
 

Excellent Range of Solar Hot Water Systems

We have been supplying and installing Neopower solar hot water systems throughout South East Queensland for a number of years now. (mainly the stainless steel roof mount systems)
We are really impressed with the units and the service from Neopower and will continue to recommend them to our customers. Show details
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Lea I.
Lea I.Gippsland, VIC4 posts
 

The best decission was going with a Neopower gas boosted solar hot water system

We have had our system now for several months and it has been wonderful , the process from quote to installation was proffessional, freindly and accurate, price was better then most for a better quality product, we purchased the largest system as we have two households under one roof and it has been more than suitable for our needs, our gas bottles were being replaced monthly with our old system and we have not had to replace once since having Neo power installed. we live in east gippsland so were happy t find they serviced this area. Boltz contractors were amazing in the service they provided with the purchase, quote and instalation.we are so thankful now that we took the time to research otherwise we would not have known about Neo Power. Show details ·  1
Noise Level
Klunc
KluncGoldfields, WA5 posts
 

Neopower, the well researched thinking person's choice

I purchased my Neopower unit about October 2020. My gas consumption has crashed. I estimate I will pay for the unit in 2 years based on gas savings, probably sooner. Dispatch of goods was prompt and arrived 2,500k away in perfect order apart from 2 broken tubes. However spare tubes had been sent with the original order so no drama. The unit has worked perfectly. Rain hail and shine. On the South Coast we get it all. This unit is a unit for all weather, all seasons. I've had several different makes over the last 35 years. No more. Neopower only from now on. Show details
chris
chrisGreater Melbourne (Outer), VIC2 posts
 

I'm very happy with my solar hot water system

Neopower have been very helpful though out the installation process. They were also very helpful with obtaining my rebate. Their after purchase service has also been first class. I would highly recommend them. Show reply
Colin A
Colin AGreater Melbourne (Metropolitan), VIC2 posts
 

Excellent product, price and service

I had a 14 year old Endless Solar hot water service which had worked very well but some parts were beginning to fail. David worked with me to identify the parts which could be retained and those which required replacement. An excellent outcome at a very good price and the installer was fantastic. Show details ·  1
Daz
DazPerth, WA2 posts
 
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Malcolm
MalcolmGreater Melbourne (Metropolitan), VIC2 posts
 

Excellent job

I recently replaced my old gas hot water system with a Neopower flat panel gas boosted solar system. Neopower were very professional from quoting through to installation. Matthew the installer was very thorough, helpful and informative. So far the performance is excellent. We don't notice it is there and we have plenty of environmentally friendly hot water. I have no hesitation recommending Neopower. Show details
Craig
Craig
 

Great product! Awesome service!

From initial consultation, through to installation, the service provided by Neopower has been great. We are located in Melbourne and the Neopower Solar Hot Water system is well suited to our family of four. Hot water a plenty. Have turned on the booster mid April. Very happy with our purchase. Show details
Carl
CarlYallambie
 

Should of done it earlier

This electric solar hot water system has been in use for just over a year. Since that time we have used our booster for around one month during a real cold spell in winter. It has saved us a fortune (we had a gas hot water heater before). One regret is that we did not install it earlier.

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Helen G
Helen GCentral Highlands and Goldfields, VIC
 
wdarcy
wdarcyGoulburn Valley, VIC38 posts
  Verified

Best decision

So far so good the power consumption in the the 1st week is unbelievable, we have gone from using 30 to 40 kwhs a day to under 10 . We have hot water all year round with the gas assist we never have to worry about running out. It actually looks better on the roof than most and the price was much better. anytime I needed to know anything from Neopower themselves they have been ever so helpful and the guys we bought and had it fitted by very helpful and nice. With victorias extra $1000 it was a no brainer. Extremely happy customers here.

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Questions & Answers

Graham C.
Graham C.

Why does my Neopower Solar hot water system keep boiling over and pumping hot water out of the pressure valve when the air temperature is 25c but the computer on the water system says the roof temp is 138c?…

Neopower
Neopower   DM   

It seems the system has some issues with the water circulation between the tank and solar collector. Could you please send photos of the tank, circulation pump and fittings to info@neopower.com.au? David

Oldfella
Oldfella

Does it still require a connection to 240v to ignite & for freeze protection?

Neopower
Neopower   DM   

Yes, it need connect to the electricity

Stephen H.
Stephen H.

How do you relight pilot light

Neopower
Neopower   DM   

There is no pilot light in Neopower solar hot water system. Please contact us directly info@neopower.com.au or 1300 062 788

Details

Features:

  • The Neopower Evacuated Tube Solar Hot Water System has 80% collector efficiency, making it a high-performing unit.
  • It has frost tolerance of up to -15°C.
  • A controller shows you tank and collector temperature as well as fault codes for you to easily diagnose problems.
  • The solar water heater has durable materials, with nickel-dipped copper heat pipes and a powder-coated aluminium collector frame.
  • This product comes with a 15-year warranty.
Visit official website

Contact info for Neopower Evacuated Tube Solar Hot Water

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