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Neopower Evacuated Tube Solar Hot Water

Neopower Evacuated Tube Solar Hot Water

5.0 from 17 reviews · View Statistics
See the Best Solar Water Heaters in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Neopower

Reviews

5.0
17 reviews
5
(17)
4
(0)
3
(0)
2
(0)
1
(0)
  • Build Quality
    5.0 (10)
  • Value for Money
    4.9 (9)
  • Cleaning & Maintenance
    5.0 (9)
  • Noise Level
    4.9 (9)
  • Temperature Consistency
    5.0 (9)
  • Heating Speed
    4.9 (9)
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Reviewer Photos & Videos

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Alex T.L. Lam
Alex T.L. LamGreater Melbourne (Metropolitan), VIC
  • Verified

Replaced my 13 years old Solar Water System. A job well done!

published

Found a few issues with my old Solar Water System, like the water return drop to the ground and made the ground around wet most time, the tank was installed on the ground and became rusty over time.
Matthew has provided solutions so that the new system will not have these issues.
The replacement details were well informed and professionally executed.
The new unit quality is excellent. I turned off the booster during Summer and no shortage of hot water.
The admin staff are very good as well to provide instructions on applying for the rebate.

Purchased in for $4,600.

  • Build Quality
  • Value for Money
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Drop in the ocean
Drop in the oceanNorth Queensland, QLD
  • 6 reviews
  • 2 likes

new solar hot water supplier for North Queensland

published

We call ourselves lucky having found a new product not readily available in Townsville previously. Compared to local suppliers this unit has better quality as our friendly installer pointed out. The company from Melbourne offers longer warranty services and ended up costing us less although a crane was needed to remove the old and lift the new unit on a roof. Mark of Neopower was extremely helpful, also helping us to receive our rebate from Small-scale Technology Certificates (STCs).

Purchased in .

  • Build Quality
  • Value for Money
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Dan
DanSouth East Queensland, QLD

Excellent Range of Solar Hot Water Systems

published

We have been supplying and installing Neopower solar hot water systems throughout South East Queensland for a number of years now. (mainly the stainless steel roof mount systems)
We are really impressed with the units and the service from Neopower and will continue to recommend them to our customers.

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Purchased at Hot Water Heroes for $3,900.

  • Build Quality
  • Value for Money
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Lea I.
Lea I.Gippsland, VIC

The best decission was going with a Neopower gas boosted solar hot water system

published

We have had our system now for several months and it has been wonderful , the process from quote to installation was proffessional, freindly and accurate, price was better then most for a better quality product, we purchased the largest system as we have two households under one roof and it has been more than suitable for our needs, our gas bottles were being replaced monthly with our old system and we have not had to replace once since having Neo power installed. we live in east gippsland so were happy t find they serviced this area. Boltz contractors were amazing in the service they provided with the purchase, quote and instalation.we are so thankful now that we took the time to research otherwise we would not have known about Neo Power.

Purchased in for $5,731.

  • Build Quality
  • Value for Money
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Klunc
KluncGoldfields, WA

Neopower, the well researched thinking person's choice.

published

I purchased my Neopower unit about October 2020. My gas consumption has crashed. I estimate I will pay for the unit in 2 years based on gas savings, probably sooner. Dispatch of goods was prompt and arrived 2,500k away in perfect order apart from 2 broken tubes. However spare tubes had been sent with the original order so no drama. The unit has worked perfectly. Rain hail and shine. On the South Coast we get it all. This unit is a unit for all weather, all seasons. I've had several different makes over the last 35 years. No more. Neopower only from now on.

Purchased in .

  • Build Quality
  • Value for Money
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chris
chrisGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

I'm very happy with my solar hot water system

published

Neopower have been very helpful though out the installation process. They were also very helpful with obtaining my rebate. Their after purchase service has also been first class. I would highly recommend them.

  • Build Quality
  • Incentivised Review No
Neopower
AdrianNeopowerSend a private message

Thanks for the review Chris... We love hearing from happy customers! :))

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Colin A
Colin AGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Excellent product, price and service

published

I had a 14 year old Endless Solar hot water service which had worked very well but some parts were beginning to fail. David worked with me to identify the parts which could be retained and those which required replacement. An excellent outcome at a very good price and the installer was fantastic.

Purchased in for $2,300.

  • Build Quality
  • Value for Money
Neopower
AdrianNeopowerSend a private message

Hi Colin, thanks for the review. I'm glad to hear you had a positive experience and the system is working well

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Daz
DazPerth, WA

Brilliant unit and customer service

published
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Purchased in .

  • Build Quality
  • Value for Money
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Malcolm
MalcolmGreater Melbourne (Metropolitan), VIC

Excellent job

published

I recently replaced my old gas hot water system with a Neopower flat panel gas boosted solar system. Neopower were very professional from quoting through to installation. Matthew the installer was very thorough, helpful and informative. So far the performance is excellent. We don't notice it is there and we have plenty of environmentally friendly hot water. I have no hesitation recommending Neopower.

Purchased in .

  • Build Quality
  • Value for Money
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Great product! Awesome service!

published

From initial consultation, through to installation, the service provided by Neopower has been great. We are located in Melbourne and the Neopower Solar Hot Water system is well suited to our family of four. Hot water a plenty. Have turned on the booster mid April. Very happy with our purchase.

Purchased in .

  • Build Quality
  • Value for Money
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Carl
CarlYallambie

Should of done it earlier

published

This electric solar hot water system has been in use for just over a year. Since that time we have used our booster for around one month during a real cold spell in winter. It has saved us a fortune (we had a gas hot water heater before). One regret is that we did not install it earlier.

  • Date Purchased
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Helen G
Helen GCentral Highlands and Goldfields, VIC

Out with the old...in with the new

published
  • Date Purchased
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Solar Water Heaters

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wdarcy
wdarcyGoulburn Valley, VIC
  • 30 reviews
  • 17 likes
  • Verified

Best decision

published

So far so good the power consumption in the the 1st week is unbelievable, we have gone from using 30 to 40 kwhs a day to under 10 . We have hot water all year round with the gas assist we never have to worry about running out. It actually looks better on the roof than most and the price was much better. anytime I needed to know anything from Neopower themselves they have been ever so helpful and the guys we bought and had it fitted by very helpful and nice. With victorias extra $1000 it was a no brainer. Extremely happy customers here.

  • Date Purchased
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Neopower Hot Water Service.

published

We had an electric solar boosted installed by Neo in 2011. The system works wonderfully well in summer to the point where I can turn off the electric boost and realise quite a good saving on the quarterly bill. Just recently, we had a slight leaking problem with the hot water service. we reported the problem to Neo and within 3 working days we had a brand new hot water tank installed. They had'nt had this problem before and stood by their product with outstanding service. We are very happy with the system and the professionalism of Neo.

  • Date Purchased
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Alex
AlexMelbourne
  • 5 reviews
  • 6 likes

Surprisingly quality system and good price

published
  • Date Purchased
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Questions & Answers

Alexander Friggieri
Alexander Friggieriasked

Does it still require a connection to 240v to ignite & for freeze protection?

1 answer
Neopower
AdrianNeopowerSend a private message

Yes, it need connect to the electricity

Stephen H.
Stephen H.asked

How do you relight pilot light

1 answer
Neopower
AdrianNeopowerSend a private message

There is no pilot light in Neopower solar hot water system. Please contact us directly info@neopower.com.au or 1300 062 788

Nicholas T.
Nicholas T.asked

can my existing rinai 26 be used for this system ?

1 answer
Neopower
AdrianNeopowerSend a private message

Normally Rinnai S26 is used on solar hot water system. Please send inquiry to info@neopower.com.au, after we have more information from you, can provide further help.

See all Neopower Evacuated Tube Solar Hot Water questions

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Details

Features:

  • The Neopower Evacuated Tube Solar Hot Water System has 80% collector efficiency, making it a high-performing unit.
  • It has frost tolerance of up to -15°C.
  • A controller shows you tank and collector temperature as well as fault codes for you to easily diagnose problems.
  • The solar water heater has durable materials, with nickel-dipped copper heat pipes and a powder-coated aluminium collector frame.
  • This product comes with a 15-year warranty.
CategorySolar Water Heaters
ManualDownload manual, manual 2, manual 3 and manual 4
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