I purchased my Neopower unit about October 2020. My gas consumption has crashed. I estimate I will pay for the unit in 2 years based on gas savings, probably sooner. Dispatch of goods was prompt and arrived 2,500k away in perfect order apart from 2 broken tubes. However spare tubes had been sent with the original order so no drama. The unit has worked perfectly. Rain hail and shine. On the South Coast we get it all. This unit is a unit for all weather, all seasons. I've had several different makes over the last 35 years. No more. Neopower only from now on.

Neopower have been very helpful though out the installation process. They were also very helpful with obtaining my rebate. Their after purchase service has also been first class. I would highly recommend them.

I had a 14 year old Endless Solar hot water service which had worked very well but some parts were beginning to fail. David worked with me to identify the parts which could be retained and those which required replacement. An excellent outcome at a very good price and the installer was fantastic.

Whilst this is just 2 weeks old and yet to cope with extended colder periods it HAS copped one VERY hot day that tested the safety cutoff system and a couple of cooler cloudy days. The day that went over 38'C for ~3hrs caused a minor issue that concerned me but a detailed and prompt response with plausible explanations soothed my concerns that the system may have been operating outsides its rated parameters. FYI- it was not boiling hot in my tank as was my concern, but simply installation air left over and/or the dissolved gasses being released...

I recently replaced my old gas hot water system with a Neopower flat panel gas boosted solar system. Neopower were very professional from quoting through to installation. Matthew the installer was very thorough, helpful and informative. So far the performance is excellent. We don't notice it is there and we have plenty of environmentally friendly hot water. I have no hesitation recommending Neopower.

From initial consultation, through to installation, the service provided by Neopower has been great. We are located in Melbourne and the Neopower Solar Hot Water system is well suited to our family of four. Hot water a plenty. Have turned on the booster mid April. Very happy with our purchase.

This electric solar hot water system has been in use for just over a year. Since that time we have used our booster for around one month during a real cold spell in winter. It has saved us a fortune (we had a gas hot water heater before). One regret is that we did not install it earlier.

When my old electric hot water system started leaking I decided to investigate alternative hot water systems and after months of research I decided on a gas boosted solar hot water system using evacuated tubes. Neopower seemed to be offering the best quality and price so I went ahead last May 2018. This turned out to be the best decision I could have made - Neopower made everything so easy and the installation went totally smoothly! I ended up with 25 tubes, 26L Rinnai Gas Booster and a 250L Tank which has proven to be fully adequate and very e...

So far so good the power consumption in the the 1st week is unbelievable, we have gone from using 30 to 40 kwhs a day to under 10 . We have hot water all year round with the gas assist we never have to worry about running out. It actually looks better on the roof than most and the price was much better. anytime I needed to know anything from Neopower themselves they have been ever so helpful and the guys we bought and had it fitted by very helpful and nice. With victorias extra $1000 it was a no brainer. Extremely happy customers here.

We had an electric solar boosted installed by Neo in 2011. The system works wonderfully well in summer to the point where I can turn off the electric boost and realise quite a good saving on the quarterly bill. Just recently, we had a slight leaking problem with the hot water service. we reported the problem to Neo and within 3 working days we had a brand new hot water tank installed. They had'nt had this problem before and stood by their product with outstanding service. We are very happy with the system and the professionalism of Neo.

I was after a solar hot water system to replace my old electric water tank which was about 16 years old and consumed lots of electricity. I received several quotes after made enquiries on the internet, and found out the evacuated tube system are particularly good for its high efficiency. Sales person from Neopower contacted me promptly and send an installer to a do free site inspection. I decided to give it a try because he gave me a quite attractive price. Installer was very helpful in explaining everything, and when I asked him about Neopower...

Had an old electric unit in the roof (over 20-years old) and decided I was going to upgrade to a new gas boosted SHW system. After doing a bit of searching I came across Neopower Solar Hot Water, so I contacted them. Though they explained that they are the wholesaler, they still were able to arrange for one of their plumbing contractors to conduct a site visit & quote for install. As such they offer me a price for supply & installation of a new SHW system - 250L Gas Boosted SHW with 25 Evacuated Tubes & Rinnai s20 gas booster, and would also ta...

I was looking for solar hot water system in the last few months, and have compared many brands. I have found evacuated tube solar collector is better than the flat panels. There are few companies can supply evacuated tube solar hot water with 15 years warranty. Compare with others, I have found Neopower solar hot water staff are very kind and willing to explain to me everything and not push for sales. And their price is $400-500 cheaper than similar quality systems. After installation, I have seen a big difference on my power bill. It is really a good investment for me. I am very happy to recommend it to all my friends.
Good quality product, excellent services
None