Great product! Awesome service!
From initial consultation, through to installation, the service provided by Neopower has been great. We are located in Melbourne and the Neopower Solar Hot Water system is well suited to our family of four. Hot water a plenty. Have turned on the booster mid April. Very happy with our purchase.
Purchased in January 2019.
Should of done it earlier
This electric solar hot water system has been in use for just over a year. Since that time we have used our booster for around one month during a real cold spell in winter. It has saved us a fortune (we had a gas hot water heater before). One regret is that we did not install it earlier.
Out with the old...in with the new
When my old electric hot water system started leaking I decided to investigate alternative hot water systems and after months of research I decided on a gas boosted solar hot water system using evacuated tubes. Neopower seemed to be offering the best quality and price so I went ahead last May 2018. This turned out to be the best decision I could have made - Neopower made everything so easy and the installation went totally smoothly! I ended up with 25 tubes, 26L Rinnai Gas Booster and a 250L Tank which has proven to be fully adequate and very e...fficient. I switched off my gas booster at the beginning of Dec 2018 and have had consistently running hot water to date (24/01/19). My power bill has dropped by almost 50% and it is great having a shower knowing it is the sun that is providing the hot water! In winter the gas booster kicked in perfectly without any glitches. I am one very satisfied customer and glad I made the change to solar. I have no hesitation in highly recommending Neopower for their customer service and fuss free installation by Matthew. Thank you.
- Verified purchase
So far so good the power consumption in the the 1st week is unbelievable, we have gone from using 30 to 40 kwhs a day to under 10 . We have hot water all year round with the gas assist we never have to worry about running out. It actually looks better on the roof than most and the price was much better. anytime I needed to know anything from Neopower themselves they have been ever so helpful and the guys we bought and had it fitted by very helpful and nice. With victorias extra $1000 it was a no brainer. Extremely happy customers here.
Neopower Hot Water Service.
We had an electric solar boosted installed by Neo in 2011. The system works wonderfully well in summer to the point where I can turn off the electric boost and realise quite a good saving on the quarterly bill. Just recently, we had a slight leaking problem with the hot water service. we reported the problem to Neo and within 3 working days we had a brand new hot water tank installed. They had'nt had this problem before and stood by their product with outstanding service. We are very happy with the system and the professionalism of Neo.
Surprisingly quality system and good price
I was after a solar hot water system to replace my old electric water tank which was about 16 years old and consumed lots of electricity. I received several quotes after made enquiries on the internet, and found out the evacuated tube system are particularly good for its high efficiency. Sales person from Neopower contacted me promptly and send an installer to a do free site inspection. I decided to give it a try because he gave me a quite attractive price. Installer was very helpful in explaining everything, and when I asked him about Neopower...system, he said it’s a quite reliable system and he used it for his father’s house. All went well after I decided to purchase their system. Now it has been 8 months and I am very happy with my current electricity bills.
Neopower Gas Boosted SHW
Had an old electric unit in the roof (over 20-years old) and decided I was going to upgrade to a new gas boosted SHW system. After doing a bit of searching I came across Neopower Solar Hot Water, so I contacted them. Though they explained that they are the wholesaler, they still were able to arrange for one of their plumbing contractors to conduct a site visit & quote for install. As such they offer me a price for supply & installation of a new SHW system - 250L Gas Boosted SHW with 25 Evacuated Tubes & Rinnai s20 gas booster, and would also ta...ke care of the rebate paperwork. I am writing this now as I have had the system nearly 2-years and it's fantastic, hardly any boosting required. With 15-year warranty on the solar collector and at a better price for similar quality than other similar products on the market, I would recommend them to anyone.
Excellent solar hot water system, happy to recommend to others
I was looking for solar hot water system in the last few months, and have compared many brands. I have found evacuated tube solar collector is better than the flat panels. There are few companies can supply evacuated tube solar hot water with 15 years warranty. Compare with others, I have found Neopower solar hot water staff are very kind and willing to explain to me everything and not push for sales. And their price is $400-500 cheaper than similar quality systems. After installation, I have seen a big difference on my power bill. It is really a good investment for me. I am very happy to recommend it to all my friends.
Good quality product, excellent services
Questions & Answers
Do you have a supplier/installer for your units in Bendigo Victoria?
Yes we have a number of suppliers and installers in Bendigo. Please call me on 0401 971 866 or email email@example.com and I'll get you details
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