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Netgear Nighthawk AC1900 VDSL/ADSL D7000

Netgear Nighthawk AC1900 VDSL/ADSL D7000

  • MPNs: 36502458 and AC1900
3.4 from 242 reviews · View Statistics
See the Best Modems in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Netgear

Pros

Wide range
Fast internet with many devices connected

Cons

Connection sometimes unreliable

Reviews

  • Build Quality
    2.8 (41)
  • Value for Money
    2.1 (43)
  • Number of Connected Devices 6.263 devices
  • Ease of Setup
    3.2 (42)
  • Reliability
    2.1 (42)
  • Wi-Fi Range
    3.4 (42)
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Arun
ArunGreater Melbourne (Inner), VIC
  • 7 reviews
  • 2 likes

Never buy ever

published

I can’t waste time reviewing. Gives 1 year warranty you know why, they know the router will not work more than an year. I bought from job hifi and unable to return as the router stopped working. While it was working, the router needed frequent restarts anyway. Never net gear ever , no ethics, no value for money. Stop your greed

Poor range too

Customer support no number to call

Purchased in .

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Easy set set-up but unreliable

published

Bought one yesterday, it was straight forward to set-up, just give a few minutes to connect to service provider. It did work well, connected to numerous devices easily, both wireless and cable. Unfortunately it wouldn't work for very long, both wireless and cabled connections would repeatedly fail. Very frustrating, 1 day old and I will be returning it to the shop

Purchased in .

  • Value for Money
  • Incentivised Review No
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ColC
ColCHunter Region, NSW

Daily dropouts all this year

published

Purchased at Leading Edge Computers for $400.

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Don't waste your money!

published

Have had issues since I bought it. Keeps dropping out and have to turn off and on for it to pick connection back up. 0/10 would not recommend. Ended up returning under warranty and swapping to a different brand.

Purchased in .

  • Incentivised Review No
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Modems

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Kyle F.
Kyle F.South East Queensland, QLD
  • 13 reviews
  • 3 likes

Continually drops internet and support is terrible

published
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Matt D.
Matt D.South East Queensland, QLD

Horrible don't waste your time like I did

published

I spent too many hours trying to get this modem to work (for example, at one point I had to do a factory reset, I ended up having to reset it 3 times to get it to properly reset, and even then I could get the modem to work properly). I build computers and have used a lot of different modems, routers and network setups over the years, and this completely did my head in. Off to the bin it goes, I'm going to try and find something that actually works how it's supposed to.

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Tarek
Tarek
  • 7 reviews
  • 8 likes

D7000v2 very poor product

published

I have bought that model from Mwave , It keep dropping the internet connections . Imagine you have home cameras and you leave for a day then you got surprise that the net is off and all camera is off as well .

I have made many troubleshoot , updates however when I googled things , I found heaps of thread about the same issue .
Imagine , the old router which I have received from Telstra 2008 is still working fine and the new D7000v2 is dropping connections .
Poor product

regards

Purchased in for $312.

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Jimee
JimeeSouth East Queensland, QLD

If you want NBN to run - For the love of god DON'T BUY THIS UNIT!!!

published

This product was working fantastically whilst running on ADSL2+. Being advertised as NBN ready and the correct connections FTTP installed, i jumped at the chance to give this top end router a spin. The connection was dropping out every hour for 5 minutes, sometimes even 3 or 4 times an hour. making streaming ineffective and online gaming completely useless. I've gone through countless online treads about this issue and seems very common.

People going through multiple units, firmware updates and settings. all of which I've tried with no avail. I'll never be buying a Netgear product as long as i live. Learn through my mistakes and BUY ANOTHER BRAND!!!

Purchased in at Dick Smith for $380.

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john
johnMetropolitan Adelaide, SA
  • 2 reviews
  • 2 likes

Works Perfectly with wifi disabled

published

The modem would lock up randomly with all lights still on, I persevered for a couple of weeks and then worked out the unit was getting very hot. I bought a Ubiquiti Unifi wifi AP and turned off the wifi on the netgear modem. Has been running this way for 3 months with not one drop out or problem. Not really ideal when paying so much for the unit but it does work reliably now. It is a good router with ease of static IP addresses and port forwarding.

Purchased in .

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Modems

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Daniel M.
Daniel M.New South Wales
  • Verified

Glitchy and hard to use

published

Experienced regular drop outs of wifi. Had to reset multiple times per day. One channel became undiscoverable after a couple weeks. Then both channels stopped being accessible on mobile. Wifi range on was worse than the $100 router I had previously. The set-up guide was very lacking, completely missing any basic steps - no problem if you are experienced at setting up routers, but if you are not you don't have a hope without calling their support line and waiting on hold for 40 minutes... The management app was useless if you weren't already connected, so can't be used to help set-up or troubleshoot connection issues. Ended up returning it and getting a TP link router that worked first time and had an easy clear set-up guide.

Purchased in at Noel Leeming Physical store for $299.

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How did this get to market?

published

Constantly drops out. Nothing but trouble and support is useless. DO NOT BUY ONE! There seems to be no fix for it's issues and I don't understand how this rubbish made it to the market.

Purchased in at JB Hifi Home for $250.

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K mark
K markGreater Melbourne (Inner), VIC
  • 2 reviews
  • 4 likes

nighthawk app doesn’t support d70000

published

The nighthawk app doesn’t support d7000 for better parenting control, so it no better then the one I get from service provider, and also there is no support to ask any questions, it is just time and money waste

Purchased in at Officeworks for $300.

  • Incentivised Review No
  • Number of Connected Devices 5 devices
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Modems

Find out how Netgear Nighthawk AC1900 VDSL/ADSL D7000 compares to other Modems

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AyeAyeNet
AyeAyeNet
  • 2 reviews
  • 4 likes

This is so perfect... You can live without it!! Don't touch it with a barge pole even if its free!

published

This product has great specs that really sell the item as a potentially good performer.
The so called "Genie" stinks of Apple Genius!! Believe me... it stinks!! Takes forever to load and then provides you a limited service that even when it does eventually load it has built in limitations that make you wonder... WTH?!!!
By the way - I have not been offered any reward for the review, and would prefer some else in my shoes does not make the same mistake.

Purchased in for $30.

  • Build Quality
  • Value for Money
  • Incentivised Review No
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PaulC
PaulCGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like

One Day Owner

published

Purchased this for only one day and had to return. Due to constant disconnection when login into the setting. I have to agree with Faz that this is not worth my time. Frustration as I have been a customer of netgear for past 5 years.

Purchased in for $298.

  • Incentivised Review No
  • Number of Connected Devices 2 devices
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Faz
FazSydney, NSW

Buy another router!

published

Constant wifi drop out. Randomly won’t take password. Reset at times will make it impossible to get back on wifi connection. Avoid this unit at any cost. Not worth it.

Purchased in at Bing Lee for $399.

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Questions & Answers

Rex B.
Rex B.asked

Hi all,
Reliability ISSUE: The 2.4Ghz Wifi drops out OR the router asks for the WIFI (2.4/5Ghz)password again, but keeps asking even with the right ones, until I power cycle it.
It's not my NBN connection(Network) I have troubleshooted it several times with Internode, who also know & have an online guide for this modem.
Firmware has manually been updated to the latest one from Netgear's website, even after each factory reset.
Has anyone found a fix or workaround for a similar problem with this or another Netgear router? Besides replacing the router with a different brand :) ?

Thank you for your time reading.
Rex

1 answer
ColC
ColC
Sougat R.
Sougat R.asked

is this is sensitive to crosstalk
?

No answers
Jordan
Jordanasked

Just purchased this and set everything up and it connected my phone to the wifi but no other devices seemed to want to connect, including ones that were connected by enthernet, tried everything it said but wouldnt work, thoughts?

2 answers
GJR
GJR
EzyTalk
EzyTalk
See all Netgear Nighthawk AC1900 VDSL/ADSL D7000 questions

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Details · 

Features:

  • The Netgear AC1900 D7000 Nighthawk modem router gives you WiFi speeds of up to 1.9Gbps, meaning it can endure huge downloads and HD streams without buckling under the pressure.
  • It has a dual core processor, strengthening wireless an WAN-to-LAN performance.
  • High-powered amplifiers, beamforming technology, and external antennas all work together to give the device excellent range and reliability.
  • You can manage it through the Netgear genie app through your PC or smart device, making monitoring and controlling your network a piece of cake.
  • It has a Gigabit Ethernet WAN port that makes it universally compatible with any Internet service provider.

Points of praise:

  • Most reviewers praised the range of the Netgear AC1900 D7000 Nighthawk, saying they had great coverage throughout their homes.
  • They also noted that internet speeds were fast, even with many devices connected to it.

Pain points:

  • Many reviewers found that the connection of the modem router was unreliable on both WiFi and Ethernet, as it would drop out and need to be reset frequently.
  • According to a lot of reviewers, Netgear’s customer support was unhelpful when it came to addressing a lot of the issues that users had with the modem router.
CategoryRouters and Modems
Price (RRP) $268.00
Frequency BandDual-Band (2.4GHz, 5.0GHz)
FeaturesBeamforming, External Antennas, Mobile App Control, Parental Controls and Quality of Service
Maximum Wireless Speed1,300 Mbps
Number of Ethernet Ports4
Wi-Fi Standard802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n
DSL SupportADSL, ADSL2, ADSL2+, VDSL and VDSL2
Number of USB 2.0 Ports1
Number of USB 3.0 Ports1
Dimensions 50 x 285 x 185 mm
NBN CompatibleNo
Manufacturer Warranty2 year(s)
Visit official website
  • MPN: 36502458 and AC1900
  • GTIN12: 606449120486 and 790069424489

Extra Information

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