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Netgear Nighthawk AC1900 VDSL/ADSL D7000
- MPNs: 36502458 and AC1900
Pros
Cons
- 7 reviews
- 2 likes
Never buy ever
I can’t waste time reviewing. Gives 1 year warranty you know why, they know the router will not work more than an year. I bought from job hifi and unable to return as the router stopped working. While it was working, the router needed frequent restarts anyway. Never net gear ever , no ethics, no value for money. Stop your greed
Poor range too
Customer support no number to call
Purchased in .
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Easy set set-up but unreliable
Bought one yesterday, it was straight forward to set-up, just give a few minutes to connect to service provider. It did work well, connected to numerous devices easily, both wireless and cable. Unfortunately it wouldn't work for very long, both wireless and cabled connections would repeatedly fail. Very frustrating, 1 day old and I will be returning it to the shop
Purchased in .
- Value for Money
- Incentivised Review No
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Daily dropouts all this year
I have owned the D7000 for about 5 years. I am experienced some dropouts ,maybe once a month. However, from the start of this year they have escalated to daily occurrences and multiple daily events. I attributed the dropouts to a poor FTN connection as our service runs at the toe of hill and is effected by water in the pits. Some work was carried out by NBN and my ISP, Internode(who have been excellent in trying to resolve the problem) to rectify the problem.All to no avail. I have now replaced the unit with a ASUS DSL-AC55U. It is early days, ...
Read morebut the ASUS is looking very promising. Installation was a breeze. The ASUS found all my devices including a netgear extender, a weatherstation, a solar PV system and several wifi speakers. The wifi signal is stronger, the download speed is greater and so far it seems stable. We have some wet weather coming up , so it will be interesting to see the performance then. The utility to manage the ASUS on my PC is far more comprehensive. There are details about the line quality and signal strength which will be useful for trouble shooting if required. I think my D7000 will be off to the recycling bin shortly.Purchased at Leading Edge Computers for $400.
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Don't waste your money!
Have had issues since I bought it. Keeps dropping out and have to turn off and on for it to pick connection back up. 0/10 would not recommend. Ended up returning under warranty and swapping to a different brand.
Purchased in .
- Incentivised Review No
Find out how Netgear Nighthawk AC1900 VDSL/ADSL D7000 compares to other Modems
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- 13 reviews
- 3 likes
Continually drops internet and support is terrible
I have had continuous internet issues from the first moment I bought it. Sometimes the connection will remain constant but there will be no internet and I have to reset it. Just today I have reset it twice. I have tried everything from the end of my service provider. We have altered the settings multiple times to be optimal and this has helped for a while but then it reverts back. I would probably have to reset the router nearly on a daily basis. Sometimes it will drop off completely and the connection light on the router goes red. Then I'm cal...
Read moreling my service provider to try and fix it. I tried to contact Netgear but they have a limit on when they will stop providing support for your device, unless you pay, wow. So my other option was to request a warranty replacement. I logged it online, like everything else they require you to do. But to confirm the replacement, you must call them within 24 hours or it will be cancelled. And obviously the phone number diverts you to the wrong place, and when they divert you again you sit on hold indefinitely. Because they know you will eventually hang up. So they don't need to honour the replacement, or help. Theres an automated message that constantly repeats saying do it though my netgear. So I tried and that was no good either! I tried downloading the app to check the firmware update but this router wasn't supported! I tried to manually do it but that cant happen either. Everything seems to be made to be so hard. So I guess my warranty request will be cancelled because they'll never pick up the phone and ill keep resetting the router until I buy a new one and throw this in the bin.- Build Quality
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Horrible don't waste your time like I did
I spent too many hours trying to get this modem to work (for example, at one point I had to do a factory reset, I ended up having to reset it 3 times to get it to properly reset, and even then I could get the modem to work properly). I build computers and have used a lot of different modems, routers and network setups over the years, and this completely did my head in. Off to the bin it goes, I'm going to try and find something that actually works how it's supposed to.
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- 7 reviews
- 8 likes
D7000v2 very poor product
I have bought that model from Mwave , It keep dropping the internet connections . Imagine you have home cameras and you leave for a day then you got surprise that the net is off and all camera is off as well .
I have made many troubleshoot , updates however when I googled things , I found heaps of thread about the same issue .
Imagine , the old router which I have received from Telstra 2008 is still working fine and the new D7000v2 is dropping connections .
Poor product
regards
Purchased in for $312.
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If you want NBN to run - For the love of god DON'T BUY THIS UNIT!!!
This product was working fantastically whilst running on ADSL2+. Being advertised as NBN ready and the correct connections FTTP installed, i jumped at the chance to give this top end router a spin. The connection was dropping out every hour for 5 minutes, sometimes even 3 or 4 times an hour. making streaming ineffective and online gaming completely useless. I've gone through countless online treads about this issue and seems very common.
People going through multiple units, firmware updates and settings. all of which I've tried with no avail. I'll never be buying a Netgear product as long as i live. Learn through my mistakes and BUY ANOTHER BRAND!!!
Purchased in at Dick Smith for $380.
- Build Quality
- Value for Money
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- 2 reviews
- 2 likes
Works Perfectly with wifi disabled
The modem would lock up randomly with all lights still on, I persevered for a couple of weeks and then worked out the unit was getting very hot. I bought a Ubiquiti Unifi wifi AP and turned off the wifi on the netgear modem. Has been running this way for 3 months with not one drop out or problem. Not really ideal when paying so much for the unit but it does work reliably now. It is a good router with ease of static IP addresses and port forwarding.
Purchased in .
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- Value for Money
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Find out how Netgear Nighthawk AC1900 VDSL/ADSL D7000 compares to other Modems
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Glitchy and hard to use
Experienced regular drop outs of wifi. Had to reset multiple times per day. One channel became undiscoverable after a couple weeks. Then both channels stopped being accessible on mobile. Wifi range on was worse than the $100 router I had previously. The set-up guide was very lacking, completely missing any basic steps - no problem if you are experienced at setting up routers, but if you are not you don't have a hope without calling their support line and waiting on hold for 40 minutes... The management app was useless if you weren't already connected, so can't be used to help set-up or troubleshoot connection issues. Ended up returning it and getting a TP link router that worked first time and had an easy clear set-up guide.
Purchased in at Noel Leeming Physical store for $299.
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- Value for Money
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How did this get to market?
Constantly drops out. Nothing but trouble and support is useless. DO NOT BUY ONE! There seems to be no fix for it's issues and I don't understand how this rubbish made it to the market.
Purchased in at JB Hifi Home for $250.
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- Value for Money
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- 2 reviews
- 4 likes
nighthawk app doesn’t support d70000
The nighthawk app doesn’t support d7000 for better parenting control, so it no better then the one I get from service provider, and also there is no support to ask any questions, it is just time and money waste
Purchased in at Officeworks for $300.
- Incentivised Review No
- Number of Connected Devices 5 devices
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Find out how Netgear Nighthawk AC1900 VDSL/ADSL D7000 compares to other Modems
Know better, choose better.
- 2 reviews
- 4 likes
This is so perfect... You can live without it!! Don't touch it with a barge pole even if its free!
This product has great specs that really sell the item as a potentially good performer.
The so called "Genie" stinks of Apple Genius!! Believe me... it stinks!! Takes forever to load and then provides you a limited service that even when it does eventually load it has built in limitations that make you wonder... WTH?!!!
By the way - I have not been offered any reward for the review, and would prefer some else in my shoes does not make the same mistake.
Purchased in for $30.
- Build Quality
- Value for Money
- Incentivised Review No
- 4 reviews
- 1 like
One Day Owner
Purchased this for only one day and had to return. Due to constant disconnection when login into the setting. I have to agree with Faz that this is not worth my time. Frustration as I have been a customer of netgear for past 5 years.
Purchased in for $298.
- Incentivised Review No
- Number of Connected Devices 2 devices
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Buy another router!
Constant wifi drop out. Randomly won’t take password. Reset at times will make it impossible to get back on wifi connection. Avoid this unit at any cost. Not worth it.
Purchased in at Bing Lee for $399.
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Questions & Answers
Hi all,
Reliability ISSUE: The 2.4Ghz Wifi drops out OR the router asks for the WIFI (2.4/5Ghz)password again, but keeps asking even with the right ones, until I power cycle it.
It's not my NBN connection(Network) I have troubleshooted it several times with Internode, who also know & have an online guide for this modem.
Firmware has manually been updated to the latest one from Netgear's website, even after each factory reset.
Has anyone found a fix or workaround for a similar problem with this or another Netgear router? Besides replacing the router with a different brand :) ?
Thank you for your time reading.
Rex
I replaced my D7000 with an ASUS dsl-ac55u after spending months with MULTIPLE dropouts. The ASUS cost about $A150. To solve WiFi problems with the nighthawk I had installed an extender. The ASUS cou...
Read moreld manage without it. I have had over 6 months problem free with the ASUS. With the lockdown the internet has been well used. Two children have been remote learning without a hiccup and lots of concurrent streaming on TV and tablets. My only regret is, I did not consign the Nighthawk to the scrape heap earlier.is this is sensitive to crosstalk
?
Just purchased this and set everything up and it connected my phone to the wifi but no other devices seemed to want to connect, including ones that were connected by enthernet, tried everything it said but wouldnt work, thoughts?
You may need new or updated (software) drivers in your devices that you want to connect via WiFi.
Usually if the device that you want to connect via WiFi has the WiFi facility built in, it will pick ...
Get your money back - I have had two units replaced under warranty and now the third unit has problems - right now I have no 2.4Ghz wireless and only 5Ghz works.... there have been many complaints abo...
Read moreut this unit. My 2nd unit lasted 6 months until the ethernet and wireless completely stopped working. I run a home business so I can't afford to keep sending back faulty units (at my expense I might add).... so for me it's goodbye Netgear and hello Asus.Get an answer from our members and Netgear representatives
Details ·
Features:
- The Netgear AC1900 D7000 Nighthawk modem router gives you WiFi speeds of up to 1.9Gbps, meaning it can endure huge downloads and HD streams without buckling under the pressure.
- It has a dual core processor, strengthening wireless an WAN-to-LAN performance.
- High-powered amplifiers, beamforming technology, and external antennas all work together to give the device excellent range and reliability.
- You can manage it through the Netgear genie app through your PC or smart device, making monitoring and controlling your network a piece of cake.
- It has a Gigabit Ethernet WAN port that makes it universally compatible with any Internet service provider.
Points of praise:
- Most reviewers praised the range of the Netgear AC1900 D7000 Nighthawk, saying they had great coverage throughout their homes.
- They also noted that internet speeds were fast, even with many devices connected to it.
Pain points:
- Many reviewers found that the connection of the modem router was unreliable on both WiFi and Ethernet, as it would drop out and need to be reset frequently.
- According to a lot of reviewers, Netgear’s customer support was unhelpful when it came to addressing a lot of the issues that users had with the modem router.
Category | Routers and Modems |
---|---|
Price (RRP) | $268.00 |
Frequency Band | Dual-Band (2.4GHz, 5.0GHz) |
Features | Beamforming, External Antennas, Mobile App Control, Parental Controls and Quality of Service |
Maximum Wireless Speed | 1,300 Mbps |
Number of Ethernet Ports | 4 |
Wi-Fi Standard | 802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n |
DSL Support | ADSL, ADSL2, ADSL2+, VDSL and VDSL2 |
Number of USB 2.0 Ports | 1 |
Number of USB 3.0 Ports | 1 |
Dimensions | 50 x 285 x 185 mm |
NBN Compatible | No |
Manufacturer Warranty | 2 year(s) |
- MPN: 36502458 and AC1900
- GTIN12: 606449120486 and 790069424489
Extra Information
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