Netgear AC750 D6000

Netgear AC750 D6000 – I used this router modem with ADSL2, had no issues at all. Internet connection is great, no dropouts. Wi-Fi range is great for townhouse size and no issues at all. To be honest, this was the most reliable router/modem I've had. Show details

Terrible signal and constant drop outs – Worst router I've ever had. Problematic set up (requiring a call to support.) Unable to upgrade firmware. Pot luck signal (previous routers at some price range were much stronger) and constant drop outs if more that one device is using the internet. Avoid at all cost. Show details

Warranty policy is rubbish – Complete joke of a warranty. 6 mth old router stopped working after firmware upgrade. 1st phone call had the problem sorted after they calumet unit was 18months old - good thing for online registration. Router was covered under warranty. Email with rma - return policy email with different link was sent twice. No links worked. After 2 more calls… Read more

waiting for approval again - they already had an approved case number for warranty was finally told they had to post the new unit out in 3 business days. I couldn’t return unit with receipt to Officeworks for exchange. Replacement makes Netgear warranty pointless.

Good connection and no drop outs – This is a very good modem and my new connection is stable. I have not experienced any f=drop outs and I am streaming videos and using lots of other things online. I use it for my apartment area which is just under 100 m2 and it reaches in every room, my wifi signal is strong and reliable. I would highly recommend this router.  Show details

New modem gives quick service – This Netgear modem was supplied by the carrier for our internet service. We are lucky as we have the NBN fibre to the node - a lot quicker than the newer service that the government has changed consumers to. The technician had it up and running in about 20 minutes. Sometimes the speed drops ( busy times like 7pm when people are using it ). Overall we are happy with this service.  Show details

Works well for me as a wifi extender – Happy with this modem and it works really well as a range extender. I live in a house and needed something that goes beyond 150 meters and set this modem up as a range extender. I found that the modem works well. I had this for a couple of months now and had no issues, it is easy to reboot if need be and starts again in a few seconds. I am happy with the purchase and would recommend this modem to others.  Show details

Works well – All good, -'ve reviews not to be believed. Only had for a week thou. XXxX xXxX Bibb Bibb Bibb Bibb ahhh high huh huh Huynh Huynh ahhh high huh Huynh high huh Huynh high huh Huynh uh :) :) uh huh :) uh th huh. Uh uh uh high uh huh huh I  Show details

Solid product, many features and good value for money – Bought the device to work as a range extender - which is it's intended purpose. It does have a great ability to act as both a range extender or a small stand alone modem. Have used this to convert my Hotel plugged internet into free wifi on my travels intermittently when possible! But again, this is a range extender with added function. Not a… Read more

stand alone modem.

Simple instructions in the box were helpful and straight forward. Amazing range extension! People sometimes mistake the signal "booster" as something which will boost range yet maintain internet speed - not true, usually it will be halved for all devices. It just depends on how well your device handles the traffic and the signal send/receive. That said, drop-off was not too bad with this device. I have used TP-link in the past, and can say I feel more comfortable with Netgear regarding device builds and reliability.

Often times, people don't know how to use technology, or buy things for a situation which they are not optimised for and get frustrated. Have had no issues at all with either range extension or brief periods of use in hotels as a basic temporary modem.

Warranty Agreement ridiculous & modem can't keep up – Warranty agreement is an absolute joke - had to argue and prove to Netgear that the issues started well before the warranty and spoke to several different managers before one knew that legally, I was entitled to a replacement. Went to organise replacement modem easy enough - but you have to pay for EVERYTHING, including their shipping of your… Read more

replacement modem. Not worth it - buy a new modem.

Second, they do not age gracefully - ever since NBN hit the area, the router drops out trying to find the DNS server. The router has been fine for two years (playing up now the month the warranty ends - what are the chances?!), and now it becomes very warm to touch very quickly. Look out for an odd smell on your modem and you know it is on its deathbed.

Third, NETGEAR GENIE is a useless application to download and use (which is what their technical advice is). You're better off setting everything up manually through your internet provider than calling Netgear for assistance or using their programs.

Do not buy Netgear if you want a decent warranty agreement.

Reliable modem with good range – We are still on ADSL and were worried that our speed is not the best, decided to buy a new router to see if the problem was in the router. This Netgear has improved our speed, no dropouts or loss of connection. We use 5 devices via wifi and it handles everything well. I would recommend this product for quality and good affordable price.  Show details

Bad internet reception – First one was faulty, second one is working fine, but don't know if its generally the bad NBN or the modems fault, but not nearly powerful enough. Can't even watch Netflix without it cutting out or slowing down, usually is better when you restart but is a hassle you don't want.  Show details

Faulty product, Unable to restore saved "settings.CFG" file, and Woeful Support – Bought this modem/router for $149 from JB Hi-0Fi in September. By October the internet would lose connection and when I would walk in the next morning I would find it had reset back to factory settings, forcing me to re-initialise the wifi, rename the SSIDs, change the channels, change the passwords, and reconnect my NAS and wireless printer, and… Read more

Samsung TV and 3 other iOS devices. After it did this about 8 times in a week, I thought it could be my power-boards, so went and bought surge protected Belkin boards and replaced the lot. It still kept doing it, so I setup the settings as per my usual configuration, and decided to backup my settings.

So I followed the procedure:

ADVANCED tab,

ADMINISTRATION menu,

BACKUP SETTINGS submenu

SAVE A COPY OF CURRENT SETTINGS button

(where I saved it to a file name "Netgear_D6000.cfg")

I did this so "if" and "when" it did reset to factory settings, I would merely restore the backed up configuration - saving me the trouble of manually re-keying everything.

Lo and behold, the next morning, all settings had been reset, so I navigated to:

ADVANCED tab,

ADMINISTRATION menu,

BACKUP SETTINGS submenu

RESTORE SAVED SETTINGS FROM A FILE

CHOOSE FILE button,

(where I pointed finder it to the file I saved earlier, name "Netgear_D6000.cfg")

then hit the RESTORE button

An error message appeared (and I tried this on Chrome, Firefox, Maxthon & Safari) saying:

"The file is not supported."

That was it. I called Netgear support, listened to a disturbingly upbeat American female voice recording slowly give me the options I needed to press, then proceeded to wait, while being berated by the same saccharine voice telling me how I could ALSO get product support over the internet, and I should go to THAT website - when support finally answered, I was being patronised by the agent who wanted to run me through the basic nonsense (are all the lights on. is it plugged in etc). I told him I just wanted the unit replaced, that I am not an idiot and the unit keeps resetting to factory default. He kept wanting to run me through diagnostics, but as I was not at work where I had the modem plugged in, I was at home calling support, any questions he had in an attempt to magically fix it by pure remote-will would be useless as a) the unit was not plugged in, 2) the unit was not plugged in at the environment it was purchased for. Getting nowhere (except further frustrated) I asked to speak with his supervisor, at first he says they are not available, the he says they are in a meeting, I say I will wait all day if I have to so he decides to put me on hold - and then after about 10 minutes waiting, he dropped my call and the dial tone sounded . I would have flown off then handle, had I not made a audio recording of the entire call and conversation, which included the support agent's name and employee number.

So repeated the call to support, and after all the usual "press this" and "hold the line" malarky, I finally was connected to a human support person, as luck would have it, the same support agent (there probably is only 1 person working there) who tried to ditch me during the first call, answered my second call, but this time as soon as I said I want to speak with his supervisor, he suddenly acquiesced and processed my request and gave me an RMA number and sent through the RMA forms. I completed these online, I dug out my proof of purchase, attached it to the completed form and the faulty base unit, and sent it to their warehouse in PRESTONS via a $12 Express Post satchel.

Its been 7 days since I lodged the RMA, nothing back yet...

D-link allows you to take your RMA number and use it like a voucher so you can go to Offceworks and replace the product immediately. No need to wait, no need to send anything back at your expense.

As soon as I get my new modem, I may sell it and buy a Billion or Sagemcom - Netgear is a letdown in product and people and process.

I gave it 1 out of 5 stars as the only good thing is their support number was a 1300 number.

Easy to set up but short range – Purchased with Modem after my old one suddenly stopped working. It was relatively easy to set up, is fast to reboot, keeps wifi connection stable, does not take up lots of space on the bench and looks rather stylish and modern. The only disadvantage is the range, it does not seem to provide enough range for our apartment and would be best kept for under 120 sqm areas. Consider the size of your home when purchasing!  Show details

D-Link DVA-2800 ADSL2+/VDSL2 Modem Router with VoIP – Unless you are a communication engineer DO NOT buy this modem/router. I purchased it because I wanted something easy to set up. “Setting up the DVA-2800 is easy with the D-Link setup wizard. Simply open the setup utility and follow a few easy steps to get your home network up and running” - From the D-Link website. The wizard does not… Read more

work and the easy Voip set up with the drop down menu does not work. There is NO manual either with the product or online, only quick start. There help online is slow, two to three days.

Have a look at other problem with this model.

https://forums.whirlpool.net.au/forum-replies.cfm?t=2619210

box of crap – Drops out for no reason, wont reconnect, have to go in through webpage to reboot, keeps losing wifi connections, wifi devices fail to get ip address. Worse in summer weather, tried putting heatsinks and fans on hot chips, worked better after. Now is cold weather and it is dropping out again. Ended up smashing with hammer in frustration. Never… Read more

touch netgear crap again. I refuse to go through the crap of returning item and waiting wweks for repair or new one. I want the modem to work correctly 24 hours a day. Also had problems with webdav devices, would never work. Wont have netgear problems ever again!!!

Step up from the generic routers provided by ISP's – Purchased this from Jb after becoming sick and tired of my generic router provided when i joined up with my internet service provided. It os very easy to setup and took me approx 30 mins to change all my devices to connect to this router (3 iphones, 2 ipads, apple tv, fetch tv). Straight away i noticed the strength of the signal was stronger and… Read more

more reliable. The wifi speed is also faster (although not fantastically so). Am i glad i purchased this- hell yeah. Looks great too.

Good modem, but a bit pricey – We bought this modem after our flatmate moved out and took his modem with him and our existing modem can't reach our 2nd floor (split level unit). It reached the 2nd floor alright. It can broadcast 2 different frequencies at the same time. We leave it on 24/7, and we have to restart it every now and then when it stop working.  Show details

Works great – Picked one of these up for $130 to replace my 15 year old netgear dg834gt modem. Great connection speeds, no modem dropouts. WIFI range is greatly improved from the old setup. Clunky GUI could be improved. One star off because "reboot" in the admin menus actually factory resets the thing so you need to start all over again. Another star off… Read more

because firmware upgrade is a P.I.T.A and cannot be done over the air. It almost bricks the thing every time you try.

Encountered a couple of Issues with the Netgear D6000 – My previous modem died so I went to JB-HIFI and bought a NetGear D6000, it was fairly easy to setup and initially I didn't have any issues with it. This router supports port forwarding to internal IP addresses which is good, I wanted to open up port 80 through to a server on my network so that I could host a website from home. When trying… Read more

to set this up I found I could not port forward port 80 as the port was reserved by the routers admin UI, I searched the support on the Netgear website and found that this a known issue with no fix, this was a major blocker to running a website from home using this router. I gave up on the idea of hosting a website from home but a few months later NetGear released a firmware upgrade which addressed this specific issue and i was then able to port forward port 80 through to a server on my network, Nice!

Apart from that the only other issue I've had with the router was it was refusing to connect to my internet for a while, it seemed to be unable to negotiate a connection with the ISP. I rang up support and troubleshooted the issue with them, they said this was a common issue with a few routers including this one.. I tested using another router which was able to connect to the internet fine. I think i ended up waiting a few days and resetting the router a few times and was able to get the router connecting again.

So this router has worked but I've had a few issues with it, I don't think i would recommend this router to a friend, there are probably much better routers out there with less issues, i mainly just went for this router because it was cheap.

When you said up this router you will have two wireless networks available to you, a 2.4ghz network and a faster 5ghz wireless network, I have connected to both and I can not tell the difference as my internet speed is not that fast anyway.

Good if you enjoy constant internet dropouts – This router is good if you enjoy resetting your modem once a week. Generally speed of internet deteriorates badly over a period of time, so a reboot is required to get it going again. Wifi range is fine as we have no problem after a reboot, however the consistency of it working is not great. Would not recommend if you can afford to spend a little more on a good one.  Show details

Excellent – I've just purchased this router. It's great! It has 2 wifi's with different velocities so that you can use the best one with the newer technologies as phone and newer laptop, but also keeps the custom one for older technologies. Stable service, reaches the whole house, (don't live in a huge place though haha)  Show details

Good product, let down by terrible customer service – I purchased this router when upgrading to a 25/5 NBN account. As far as day to day operations go it's a good unit. It provides a strong signal on both the 2.4 and 5Ghz bandwiths. Setup, if you just want to use it with its defaults or you purchase it preconfigured is fine, however if you want to do any special configuration this is where… Read more

the problems start.

The iOS app does not allow for any configuration so you have to resort to logging into the router via a browser portal.

The interface is confusing, the settings are extremely hard to understand.

Worst of all is Netgear customer support. You get 90days free access and then you have to pay to speak to anyone.

Piece of Junk cannot believe JB Hifi and Harvey Norman have been selling it – The worst modem router I have ever purchased. - wifi connections keep getting refused at will. rebooting modem fixes it but only for a short time - ethernet connections also unreliable - remote login does not work - support line was unhelpful, unknowledgeable and inexperienced. buy Netgear if you have money to waste.  Show details

D6000 – AC750 WiFi Modem Router - 802.11ac Dual Band Gigabit – Bought this router from Harvey Norman, it lasted about 6 months then died. It was replaced and then the replacement died after another few months. Complete waste of money and a piece of junk! Couldnt find an email contact for them from their site, every link O followed just gave me the run around. Wont be replacing it with another netgear!  Show details

terrible. waste of money and time – Got a D6000 router and its a piece of crap. Cannot connect to readyshare even though i had WD my book hard drive which on their website says highly compatible. As my router is only 6 months old, I tried to contact the Netgear and the customer care representative had poor English. I was trying to explain my problem to her and she wasn't… Read more

understanding at all. It was terrible. Never gonna buy any Netgear product again. Thanks for wasting my money and time Netgear. Totally useless. Highly unreliable.

No problems out of the box – I bought this modem router to try, despite all the poor reviews. After following the quick setup guide and a few simple setting tweaks everything was working perfectly! really easy user interface, strong signal and a consistent connection. Obviously doesn't work for everyone but the D6000 worked great for me.

Fragile product and useless Support – I bought this router early April '16. I followed the brief installation instructions and changed the SSID and password to match my previous network name and password and that's where my problems started. I tested each of my devices to ensure they connected correctly to the network. I had to remove and reconnect a couple but they worked okay. The… Read more

network then froze after an hour. I rebooted the router and again all was fine for an hour then it froze again. This pattern went on for the first couple days. I emailed NETGEAR support and was immediately placed on the support 'merry go round' of unqualified people following their scripted responses and not providing any value.

The only change I made during the install was to the default SSID / password and wondered if that was causing the instability so I reset the router to its factory settings and went through the installation process again. This time not changing the default settings. I did have to reconnect all my devices to the provided network name and password but it has been working reliably since.

In summary, the router is working thus far but don't touch the default settings. And don't expect any help from NETGEAR's Indian call centre support. They are rubbish. This will be my last NETGEAR product.

An absolute junk – D6000 has junk software & device connectivity will keep dropping off/on. The problem seems to more on channel 6 for 2.4GHz. Any FW you load it will do the same thing until the unit decides to work on its own. Hard reset on FW 49 powers off the unit if button is held for more than 15secs. Only option is to pull out power cable and re-insert to get… Read more

the unit back on. Best practice would be to save your working -if so- config to restore after erase or reset. Else you will need a hammer.

Never Again – Bought this just over a year ago and it supposedly had a 1 year warranty. I could live with the fact it wouldn't connect automatically (just) but when the security flaw in it caused my internet quota to be destroyed in just days I figured it was time to get it fixed. The support team had a poor grasp of the English language so it took several… Read more

frustrating attempts to outline the issue, then I was told it would cost me a minimum of $80 for technical support which I refuse to pay for something that is supposedly still under warranty. They told me the firmware I had was a beta version but when I checked the website it was definitely the latest release. They showed no empathy for my issue and seemed intent on charging you for incompetent technical support. I decided it would be cheaper to buy another brand of router from my ISP and let them deal with the support. At least I can communicate effectively with them. No more NetGear products for me.

The worst router ever – I bought the Netgear D6000 AC750 WiFi Modem Router but this wireless modem router was running very slow and it kept cutting out every time, which was a nuisance and a total pain. I would not recommend it at all so don't waste your money on something that is useless.