Netgear Nighthawk M1 Mobile Router MR1100 has been discontinued. See all Netgear Routers.
Problem with installation plus sim locked
I had problem with installation, had to contact Netgear. Turned out faulty unit. After it was replaced it turned out the router was locked to AT&T and didn't allow to use on other providers. Unlock code was conveniently provided by Cellcorner. Overall good router
Purchased in February 2019.
Ok if you have a big data plan
Chew data alert!!! this device uses too much data. Used with Optus as main modem without battery. In one day i have seen 20gb disappearing! Reading other reviews i realised this has been/is a common issue still unresolved in the new M2 version. Telstra should recall these unit immediately! I have now moved on to a B525 modem so much better and even faster being a CAT 6 device.
Purchased in January 2019.
would not wish this upon my worst enemy
I purchased this device on a plan through telstra, being assured this was the best modem available and was quick and reliable. I actually wanted a different device but decided to trust telstra and go with their suggestion.
The modem never worked well from the very beginning, having constant drop-outs and crashes all the time requiring a hard reboot. on a good day you might get 30min of internet use out of it before it crashed. the whole unit completely died after about 3 months of use. Long story short, i am still paying for this device from t...
Purchased in September 2017 at telstra for $450.00.
DO NOT BUY. Data Guzzler
If you are have your data Guzzled by the Nighthawk modem , this is the letter you need to write
Here is what I wrote
My Complaint to the Telecommunications Odbudsman Your TIO reference number is: 2019/06/03753 23rd May. I did an experiment between the amount of data download between Telstra and Aldi.
I downloaded one episode of one TV program totalling 175 mg or .175 gig I used Aldi mobile to hotspot to my computer, it took 10 mins and the amount of data used was .175 gig. Happy!
Then I downloaded the same file through Telstra. Via my Telstra...
Purchased in August 2019 at Telstra.
What a waste!
This unit keeps crashing and I have to restart it multiple times a day. we are in the 20th century get it right Telstra! I would not recommend this product to anyone.
Purchased in August 2019.
Not very reliable or fast
Bought this as I thought it'd be better than hotspotting my phone. Instead it crashes on a daily basis and has to be manually restarted. WiFi goes down when the unit crashes.
Purchased in October 2018.
Burn this product
Signed into a 24 month contract. Battery issues from day 1. Only got about 2 months use out of it. Telstra would not acknowledge the issue, have since found out it was a common problem. STAY AWAY from this product unless you want to pay for absolutely nothing. Not happy
Purchased in January 2017.
Has been a nightmare-chews data in ridiculous amounts. Cannot get shaped plans and excess data charges are extortionate.
Connectivity is Ok, data use rates are massive ( for data download of 1.5 MB..... 4-6 MB often disappear and on one occassion several GB. We paid a massive excess bill and received no warning we were nearing limit.
Purchased in May 2017.
I was ripped off big time by Telstra in the past and vowed never to return. Fast forward 15 years and my Hubby, not from here convinced me to give them another go. Bought the nighthawk and had battery problems from day 1. It chews data in ridiculous amounts and as usual, there are insane excess data charges and a long lock in contract. Avoid, avoid, avoid!
Purchased in January 2019.
The Nighthawk M1 is the fastest portable modem i have ever come accross, its only available from Telstra but provides reliable fast internet, i get 50gb speed. Easy to use and battery powered for on the go
Purchased in December 2018 at telstra store for $250.00.
The reviewer stated that an incentive was offered for this review
Inconvenient data gobbler
The Nighthawk chews up data. Our first night used 9Gb while we were sleeping and Telstra couldnt tell us where it went. Their solution is to only turn it on when you need it so it’s NOT an equivalent to a landline modem. About 1 hour of downloading emails and printing one document used 3 GB. That’s after turning off windows 10 updates iPhone updates as suggested by Telstra.
We used the Telstra online calculator to work out how much data we would need based on our usage with ADSL, and 50% goes overnight. We are handcuffed in a contract that renders internet useless to us. We just don’t use it because it’s Expensive, inconvenient, with no remedy offered by Telstra. Definitely one to be avoided.
Purchased in July 2019.
Piece of cr*p
Forced to sign a 24 month contract with Telstra. Sales man at Telstra kept trying to up sell me on other products. Kept say was fine with my current Telco but he didn’t stop. Got product home and took a while to set up ( instructions have missing steps). Couldn’t get WiFi signal, despite router right next to laptop and living in town. Never emailed my contract as promised. Trying to return product and cancel contract ( in cooling off period) but can not get onto Telstra
Purchased in March 2019.
I wish i didn't buy this!!
I wish i didn't buy this!! It has to be on the charger all the time, it does not last a full day whithout being charged. It struggles with the wifi when conecting more devices, and the internet becomes slow till non. It has only one prehistoric button on it that works the device.. you have to use this button everytime you want to use the interner, as sometimes it connects automatically and most of the time you have to manually connect. I had netgear device before and should have known better as they took that old model of the market. I also had battery issues with, but heaps better conection. Expensive square box this is!!
Purchased in November 2018 at JB Hi-Fi Retail Stores for $355.00.
I have had problems with it from day one. At first it would connect to my devices but would not send through a feed. Now it's telling me That I have an unread message but when I go to the app there's no message there. It has serious software issues and was obviously released before the software was ready.
Not bad for a Pocket Wifi Style
Super easy to set up and get started with, hardly any drop outs and great connection speeds if you are reasonably close to the unit. I would most definitely suggest that you use this system in a small appartment not a house. I am with Telstra and the service is very good.
Nighthawk won't power up
Just out of the box October 2018. Started up from the box Ok. Left on overnight and the thing is just dead. It was left plugged in.
As soon as I plug it in it tries to start up. I get a blue light flash, then orange light flash, then the screen tries to start and it shuts down. That’s it. Tried many times-removed and reinstated battery etc.
Very poor Telstra promoted product. Certainly not for business users. Maybe for kids and others.
Wish I hadn’t bought
Had no end of issues with this device. I only bought as the one I wanted was out of stock, it was also cheaper, so now wish I had waited.
Range is really poor compared to my previous simpler pre-paid device. Had the SIM changed and that seemed to help for a short time. Speed is there if you are connected by USB - I was getting 50Mb/s, but drops to 1/20th of that if connected by Wi-Fi. Drops out so I have to reboot regularly. Now it will connect, but does not give me internet despite having plenty of allowance left.
Resorted to using my phone as a hotspot as get better connection. Going to try and exchange, though I have heard that can be hard to achieve with Telstra.
Good product and shop
Bought the portable nighthawk modem from mount Omaney, Brisbane shop. Very good service from both managers. The modem is very good due to technology. Also I got 30gb a month for 45 dollars which is extra gigabytes atm
Reboots, not stable
These are the facts.
I can reproduce multiple reboots within 30 mins in certain locations in the Melbourne CBD.
Some locations it is rock solid.
Telstra don't know why.
Reboots are not useful mid video call.
I took it back.
I would not recommend getting one of these devices if you need "good" internet.
Absolute rubbish for the price.
Near zero wifi unless your standing on it and needs to be restarted almost daily to maintain connectivity.
My previous Telstra elcheapo dongle had twice the coverage!
I even went to the expense of adding an external antenna with very little improvement!
Backup service is also woeful.
Questions & Answers
cost ofbattery modelw10
cost of replacement battery
how much cost and how much for new battery
|Frequency Band||Dual-Band (2.4GHz, 5.0GHz)|
|Maximum Wireless Speed||1,000 Mbps|
|Number of Ethernet Ports||1|
|Wi-Fi Standard||802.11 a, 802.11 ac, 802.11 b, 802.11 g and 802.11 n|
|Number of USB 2.0 Ports||0|
|Number of USB 3.0 Ports||0|
|Dimensions||20. 4 x 105.5 x 105.5 mm|
|Manufacturer Warranty||2 year(s)|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.