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Netgear Orbi
Ultra-performance WiFi, WiFi 6 Systems, Latest WiFi Technology (See All)Pros
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When the house goes off and them comes back on, it is a nightmare to get the orbi working again. It requires the main router to be power cycled and then takes about 10 - 15 before the wifi starts working. Then the satellite units need to be power cycled and if your lucky within 5 - 10 min your wifi is working. Other times you need to start from powering off the main router again and repeat the process. Once it does work, it works great but you will pull your hair out trying to get it to work correctly.
Purchased in at Harvey Norman for $500.
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- 11 reviews
- 11 likes
Bought this mesh system RBK353 with a router RBR350 and 2 satellites RBS350. There is another variant of the same system with the model number RBK352, which is the same system, but just 1 satellite.
My house is not big, but the previous router was located at one corner of the house and the connection at the opposite corner of the house toggled from non-existent to bad, which caused a lot of frustration. To make things worse the corner with the bad connection was a living room with the TV and Chromecast. Connection drops and delays were frequen...
Read moret. I will have a bigger house soon so things will get even worse. Setting up was straightforward. I'd suggest watching Youtube for that. Download the Orbi application and install it on your Android phone. Power on all pieces of the kit and then follow the setup instructions in the application. Just don't forget to write down all the necessary information for the connection to your WiFi network and your ISP before you turn off your previous router. Also, I'd suggest declining updating firmware during the setup process. Mine didn't work and caused a bit of stress. Another thing is when satellites are powering up and connecting to the router they begin glowing nice blue colour and after 3 minutes they turn their LEDs off and appear not working. This was another bit of stress until I got to the internet and found that that was normal. Wish I could leave them glowing or "breathing" as on high-end Logitech mouses.Purchased in at The Good Guys for $449.
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- 4 reviews
- 1 like
Like others have reported, you would expect more from this expensive router/“satellite”. At first for about a week or so it was working fine then the drop outs began. I have to reboot device several times a day. Tried ALL Orbi troubleshooting to no avail. Worst part was factory resetting (pushing a pin into the back reset hole) only to find out I had the ORBI LTE - NO WHERE on the packaging is it called “ORBI LTE”. Anyway after hours of “fun” also troubleshooting with Telstra (who know NOTHING about this product which is called “TELSTRA ORBI”) ...
Read moreI resorted to contacting Netgear support. Their support is marginally worse than Telstra, so more hours of wasted time with them only to be hung up on after ONE HOUR into troubleshooting and to have any trace of the call COMPLETELY wiped out by the customer “support” personal. The next call to complain was worse- he denied they have employee numbers. Next call I was greeted by an great service woman who started with her employee ID number - funny that. Anyway third time was a charm and she agreed I received nothing short of appalling customer service and promised a replacement device. But now reading these reviews I know I’m still doomed.Purchased in .
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- 66 reviews
- 45 likes
I bought this Orbi RBR 50 mesh router with a satellite Orbi router that matches it in 2019. Netgear has in general a good name and I was very happy with this router pair. Today, it did an unannounced upgrade, as it automatically does from time to time and you can see that as there is white blinking circle. After 3 hours the circle was still blinking, showing the Firmware failed to install. After another 2 hours I gave up. The router was useless and dead after that. As this is a very common problem with Netgear, as I learned from many posts on Y...
Read moreoutube video's the equipment is after 3 years ready for the scrap heap. In so far quality of Netgear. I spent 4 hours with the many tips on the Internet how to troubleshoot this problem to no avail. Tomorrow I will buy me another mesh pair, but have now chosen another, better, brand, as this problem is likely to recur, and a well known issue that Netgear is reluctant to fix. As a doctor, doing many TeleHealth video services to remote clinics, I need to be able to rely on my equipment. Netgear has no longer a place in that.Purchased in at Kogan.com for $649.
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Junk product (I suspect deliberately over complicated), junk support.. don't do it!
Purchased Orbi mesh wifi 6 system with satellite 2 days ago and have been trying to get it to work ever since (It will not connect to the NBN).
Today, after a fruitless and exasperating call to "support", I've decided to cut my losses and return it for something that will work, be reliable and less costly to maintain.
After waiting 25 mins for the support person, I then had to sit through a 10 min spiel on how important I was to Netgear, and because I was a premium customer they were letting me access 2 years support for just $300! All this after he told me that I'd purchased it 2 days ago!
WOW, lucky me.
Thanks but no thanks, packed it back in its box ready to go back.
Purchased in .
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- Number of Connected Devices 15 devices
- Functionality
- Ease of Setup
- 2 reviews
This Orbi ax6000 is an expensive piece of trash! The mesh system works fine for a day or several days and drop internet connection randomly. I have to reboot the system manually to get the internet back.
My two years old ASUS rc68 AC1900 only dropped 1 or 2 times during its service! Yeah, stay away from netgear and Orbi products!
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The Orbi Netgear is the worst mesh system available and the WORST CUSTOMER SERVICE.
The system drops out for days at a time. Customer services calls DROP OUT and even though provide them with a contact back number they have failed to call us back. On one day I have had to call customer service 6 times and gave up after dropping out 6 times with different Customer Service Officers.
They do not have a Customer System where they can record and recall the different cases to provide a more cohesive measure to fix and help support their system. I have had 3 Support Cases with Netgear and none of them have resolved the issue of th...
Read moree internet dropping out on 2 of the satellites. I am frustrated at the Customer Service and lack of help for the price of the System. It has been less than 4 months since receiving this product and it has done nothing but cause frustration and grief. We also run an at home business and you can understand the frustration of not having connection to the internet although our next satellite is less then 5 meters away from the router.- Build Quality
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- Incentivised Review No
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This thing is annoying. When we finally found the ideal spots for the router and modem it can hit 120mps and be amazing, the next day it’s on 2mps and struggles with multiple devices. If it was consistent it’d be amazing.
Purchased in .
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So far pretty good wifi from the router + 1 satellite. My issue is with the add on services Smart Parental Controls and Armour. I bought Orbi specifically for SPC and it failed to work after 2 days from purchase. Service keeps stalling and only resumed briefly after a hard reboot of whole system. netgear support has been slow, ineffective and after 6 weeks, still unresolved & barely tried anything except switch service agents and suggest same thing ("factory reset" or "reboot").
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- 2 reviews
This system is terrible. It seems it argues with my smart appliances or something, I don't know, but sometimes 5 times a day, sometimes once a week, it dies. Wireless and corded, it just stops. As I work from home on Zoom calls, this is terrible.
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- 10 reviews
- 9 likes
- Internet port on the router died within a month of use.
- Netgear support troubleshooting identified Orbi device needing replacement
- No RBR850 in Australia on Netgear Warehouse for replacement
- $1800 for an Orbi system worthless, now needing a replacement router
Stay away
Purchased in at Device Deal for $1,800.
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- 2 reviews
I have no idea why this is so highly rated when I've been hot spotting off my phone since we got this.
Live in suburbia, I've had this for ages- my room isn't far from it. Have tried every trouble shooting option possible including speaking to technicians, incredibly slow to the point i hot spot from my phone every night. Absolute waste of money.
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- 5 reviews
- 1 like
He product doesn’t actually work. My old router takes 2 minutes to set up. I’ve spent hours on this and contacted tech support and they have no idea how to get it working either. Tried all the troubleshooting settings and notning works. Worst product I’ve ever used would be better off in the bin.
Purchased in for $350.
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- 2 reviews
- 1 like
Do not get this device if you have smart appliances. The inability of this device to switch easily between 2.4ghz and 5.0ghz makes setting up smart things a nightmare.
Our system also drops intermittently.
Expensive and worst than a cheap router.
Purchased in .
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I'm a field tech. I've successfully deployed many Orbi systems in the past and they've worked well.
The one I just packed back in it's box (AX1800) means I can't be recommend them again.
Yes, setup via a phone app is easy, but performance was varied, predominantly ordinary.
Purchased in at Officeworks for $599.
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Questions & Answers
Internet speeds here are poor 0.1 to 2 mbps. We use a nighthawk m2 modem. It is the only way we can access the internet here. An Orbi 4GX router with satelite has been sugested as a possible solution to faster internet speeds. I am doubtful because I think the problem is with the overloaded tower. Can any one shed further light on this please.
Hi, I have a fibre connection at home, with a Tp-link Archer C7 modem/router, how do i connect up a Orbi RBK50 2pc set to it? Do i have to disable the 2 and 5 ghz wireless connection on the C7? Thanks.
If you gave Fibre to the premises NBN, that has an Ethernet port in the house. So it’s Easiest to replace the Archer C7 with the Orbi Router, otherwise the two wifi setups will fight and you will have two routers back to back.
Hi everyone. I'm looking for a mobile internet hotspot device (don't know what it's really called). I travel permently so fixed line no good. Need to attach several devices (5 give or take). What would you suggest I buy? 1. Mobile
2. Best reception
3. High speed
4. Can connect with Galaxy 9 & Xbox & Microsoft laptop & iPhone.
5. Telstra internet
I'm really lost and need your advice. Thanks
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Details
Features:
- Netgear’s Orbi uses tri-band mesh WiFi technology, giving you the fastest available internet speeds on all devices.
- Netgear advertises the Orbi as providing you with steady WiFi that doesn’t leave you walking around the house looking for a reliable internet connection.
- You can easily set up and manage your Orbi via a mobile app.
- Parental controls let you filter content and manage the screen time of your kids, giving you peace of mind that they’re safely browsing.
- It features Netgear’s Armor built-in anti-virus and data theft protection, so you know your data is secure and you’re protected from cyber threats.
- You can buy an Orbi that suits the size of your home, so you’re not paying for a range you don’t need. You can also buy add-ons to expand the range - a great option if you’re planning on moving around a bit.
Points of praise:
- Many reviewers said that setting up the Orbi went without a hitch, and that it was simple to remotely manage the system on their phones.
- They reported that their internet speed was excellent and stable.
- Most of them also said that it had far-reaching and consistent coverage.
- Some gaming reviewers noted that they had improved pings when using the Orbi.
Netgear Orbi WiFi 6 Systems1.7(11) | |||
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Category | Routers and Modems | Routers and Modems | Routers and Modems |
Price (RRP) | $649.00 | ||
Frequency Band | Tri-Band (2.4GHz, 2 x 5GHz) | Tri-Band (2.4GHz, 2 x 5GHz) | |
Features | Mesh Compatible and Mobile App Control | Mesh Compatible and Mobile App Control | Mesh Compatible, Mobile App Control and Parental Controls |
Number of Ethernet Ports | 4 | ||
Number of USB 2.0 Ports | 4 | ||
Number of USB 3.0 Ports | 4 | ||
Smart Home Compatibility | Amazon Alexa and Google Assistant | Amazon Alexa and Google Assistant | Amazon Alexa and Google Assistant |
Dimensions | 203.2 x 162.56 x 78.74 mm | ||
Weight | 0.88 kg | ||
Manufacturer Warranty | 1 year(s) | 1 year(s) | 1 year(s) |
Manual | Download manual, manual 2, manual 3, manual 4, manual 5 and manual 6 | Download manual, manual 2, manual 3 and manual 4 | Download manual |
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