11 photos
Netgear Orbi
See the Best Modems in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Netgear

Pros

Fast, stable connection
Far-reaching, consistent coverage
Simple to remotely manage

Reviews

  • Build Quality
    3.7 (34)
  • Value for Money
    2.9 (35)
  • Number of Connected Devices 12.857 devices
  • Ease of Setup
    3.3 (34)
  • Reliability
    3.2 (32)
  • Wi-Fi Range
    4.1 (33)
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Reviewer Photos & Videos

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KMax
KMaxPerth, WA

Need to power on/off multiple times to get working

published

When the house goes off and them comes back on, it is a nightmare to get the orbi working again. It requires the main router to be power cycled and then takes about 10 - 15 before the wifi starts working. Then the satellite units need to be power cycled and if your lucky within 5 - 10 min your wifi is working. Other times you need to start from powering off the main router again and repeat the process. Once it does work, it works great but you will pull your hair out trying to get it to work correctly.

Purchased in at Harvey Norman for $500.

  • Build Quality
  • Value for Money
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Ender
EnderAdelaide
  • 11 reviews
  • 11 likes

Significantly improved networking experience

published

Purchased in at The Good Guys for $449.

  • Value for Money
  • Incentivised Review No
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Monica
Monica South East Queensland, QLD
  • 4 reviews
  • 1 like

Beyond disappointed

published

Purchased in .

  • Build Quality
  • Value for Money
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hotkiwi
hotkiwiPerth, WA
  • 66 reviews
  • 45 likes

Good start but dead after 3 years, with typical fault in Orbi

published

Purchased in at Kogan.com for $649.

  • Build Quality
  • Value for Money
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Junk product (I suspect deliberately over complicated), junk support.. don't do it!

published

Purchased Orbi mesh wifi 6 system with satellite 2 days ago and have been trying to get it to work ever since (It will not connect to the NBN).
Today, after a fruitless and exasperating call to "support", I've decided to cut my losses and return it for something that will work, be reliable and less costly to maintain.
After waiting 25 mins for the support person, I then had to sit through a 10 min spiel on how important I was to Netgear, and because I was a premium customer they were letting me access 2 years support for just $300! All this after he told me that I'd purchased it 2 days ago!

WOW, lucky me.

Thanks but no thanks, packed it back in its box ready to go back.

Purchased in .

  • Incentivised Review No
  • Number of Connected Devices 15 devices
  • Functionality
    • Ease of Setup
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Yinjie Z.
Yinjie Z.
  • 2 reviews

Drop internet connection every day or several days

published

This Orbi ax6000 is an expensive piece of trash! The mesh system works fine for a day or several days and drop internet connection randomly. I have to reboot the system manually to get the internet back.

My two years old ASUS rc68 AC1900 only dropped 1 or 2 times during its service! Yeah, stay away from netgear and Orbi products!

  • Incentivised Review No
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Tess and Phil
Tess and PhilSydney, NSW

The Orbi Netgear is the worst mesh system available and the WORST CUSTOMER SERVICE.

published
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  • Build Quality
  • Value for Money
  • Incentivised Review No
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Nathan
NathanMid North Coast, NSW

Drops in and out.

published

This thing is annoying. When we finally found the ideal spots for the router and modem it can hit 120mps and be amazing, the next day it’s on 2mps and struggles with multiple devices. If it was consistent it’d be amazing.

Purchased in .

  • Build Quality
  • Value for Money
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Hardware OK, Smart Parental Controls / Armour awful

published

So far pretty good wifi from the router + 1 satellite. My issue is with the add on services Smart Parental Controls and Armour. I bought Orbi specifically for SPC and it failed to work after 2 days from purchase. Service keeps stalling and only resumed briefly after a hard reboot of whole system. netgear support has been slow, ineffective and after 6 weeks, still unresolved & barely tried anything except switch service agents and suggest same thing ("factory reset" or "reboot").

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Modems

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Harry K.
Harry K.Sydney, NSW
  • 2 reviews

The internet CONSTANTLY drops out

published

This system is terrible. It seems it argues with my smart appliances or something, I don't know, but sometimes 5 times a day, sometimes once a week, it dies. Wireless and corded, it just stops. As I work from home on Zoom calls, this is terrible.

  • Build Quality
  • Value for Money
  • Incentivised Review No
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K R. Ad
K R. AdSydney, NSW
  • 10 reviews
  • 9 likes

Unstable and unreliable - Router died in less than 1 month of use

published

- Internet port on the router died within a month of use.
- Netgear support troubleshooting identified Orbi device needing replacement
- No RBR850 in Australia on Netgear Warehouse for replacement
- $1800 for an Orbi system worthless, now needing a replacement router

Stay away

Purchased in at Device Deal for $1,800.

  • Build Quality
  • Value for Money
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Holly
HollyPerth, WA
  • 2 reviews

I have no idea why this is so highly rated when I've been hot spotting off my phone since we got this.

published

Live in suburbia, I've had this for ages- my room isn't far from it. Have tried every trouble shooting option possible including speaking to technicians, incredibly slow to the point i hot spot from my phone every night. Absolute waste of money.

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Modems

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Steve
Steve
  • 5 reviews
  • 1 like

Doesn’t work

published

He product doesn’t actually work. My old router takes 2 minutes to set up. I’ve spent hours on this and contacted tech support and they have no idea how to get it working either. Tried all the troubleshooting settings and notning works. Worst product I’ve ever used would be better off in the bin.

Purchased in for $350.

  • Build Quality
  • Value for Money
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Benjamin N.
Benjamin N.
  • 2 reviews
  • 1 like

Terrible product

published

Do not get this device if you have smart appliances. The inability of this device to switch easily between 2.4ghz and 5.0ghz makes setting up smart things a nightmare.
Our system also drops intermittently.
Expensive and worst than a cheap router.

Purchased in .

  • Build Quality
  • Value for Money
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Dave P.
Dave P.Greater Melbourne (Inner), VIC

Unhappy

published

I'm a field tech. I've successfully deployed many Orbi systems in the past and they've worked well.
The one I just packed back in it's box (AX1800) means I can't be recommend them again.
Yes, setup via a phone app is easy, but performance was varied, predominantly ordinary.

Purchased in at Officeworks for $599.

  • Build Quality
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Questions & Answers

Gisbornecherries
Gisbornecherriesasked
Orbi

Internet speeds here are poor 0.1 to 2 mbps. We use a nighthawk m2 modem. It is the only way we can access the internet here. An Orbi 4GX router with satelite has been sugested as a possible solution to faster internet speeds. I am doubtful because I think the problem is with the overloaded tower. Can any one shed further light on this please.

2 answers
John
John

first test your 4g speed with a 4g phone

Dave P.
Dave P.

Orbi or any similar semi mesh system won't improve your internet speeds. These are determined by your connection to your RSP. It's a wifi solution which might help fix dead spots within your home.

bretta
brettaasked
Orbi

Hi, I have a fibre connection at home, with a Tp-link Archer C7 modem/router, how do i connect up a Orbi RBK50 2pc set to it? Do i have to disable the 2 and 5 ghz wireless connection on the C7? Thanks.

1 answer
Geoff Costello
Geoff Costello

If you gave Fibre to the premises NBN, that has an Ethernet port in the house. So it’s Easiest to replace the Archer C7 with the Orbi Router, otherwise the two wifi setups will fight and you will have two routers back to back.

Debbie T.
Debbie T.asked
Orbi

Hi everyone. I'm looking for a mobile internet hotspot device (don't know what it's really called). I travel permently so fixed line no good. Need to attach several devices (5 give or take). What would you suggest I buy? 1. Mobile
2. Best reception
3. High speed
4. Can connect with Galaxy 9 & Xbox & Microsoft laptop & iPhone.
5. Telstra internet
I'm really lost and need your advice. Thanks

No answers
See all Netgear Orbi questions

Get an answer from our members and Netgear representatives

Netgear Orbi

Details

Features:

  • Netgear’s Orbi uses tri-band mesh WiFi technology, giving you the fastest available internet speeds on all devices.
  • Netgear advertises the Orbi as providing you with steady WiFi that doesn’t leave you walking around the house looking for a reliable internet connection.
  • You can easily set up and manage your Orbi via a mobile app.
  • Parental controls let you filter content and manage the screen time of your kids, giving you peace of mind that they’re safely browsing.
  • It features Netgear’s Armor built-in anti-virus and data theft protection, so you know your data is secure and you’re protected from cyber threats.
  • You can buy an Orbi that suits the size of your home, so you’re not paying for a range you don’t need. You can also buy add-ons to expand the range - a great option if you’re planning on moving around a bit.

Points of praise:

  • Many reviewers said that setting up the Orbi went without a hitch, and that it was simple to remotely manage the system on their phones.
  • They reported that their internet speed was excellent and stable.
  • Most of them also said that it had far-reaching and consistent coverage.
  • Some gaming reviewers noted that they had improved pings when using the Orbi.
Compare all 3 Netgear Orbi
CategoryRouters and ModemsRouters and ModemsRouters and Modems
Price (RRP) $649.00
Frequency BandTri-Band (2.4GHz, 2 x 5GHz)Tri-Band (2.4GHz, 2 x 5GHz)
FeaturesMesh Compatible and Mobile App ControlMesh Compatible and Mobile App ControlMesh Compatible, Mobile App Control and Parental Controls
Number of Ethernet Ports4
Number of USB 2.0 Ports4
Number of USB 3.0 Ports4
Smart Home CompatibilityAmazon Alexa and Google AssistantAmazon Alexa and Google AssistantAmazon Alexa and Google Assistant
Dimensions 203.2 x 162.56 x 78.74 mm
Weight0.88 kg
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
ManualDownload manual, manual 2, manual 3, manual 4, manual 5 and manual 6Download manual, manual 2, manual 3 and manual 4Download manual
Compare all 3 Netgear Orbi
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