New South Wales Strata Management

Great service and professionalism – Our Strata Manager, Christina Ozekin is always willing to assist and support with a high level of professionalism and knowledge ensuring situations are well addressed and resolved.

Our Strata Manager – Our new Strata Manager, Joanne Counter is exceptionally knowledgeable, competent and unbelievably patient. Our recent AGM was a great success due to the manner in which Joanne as Chairperson conducted the meeting. She is very affable and approachable and a great support to the Strata Committee members.

On-site strata manager – 12-14 Barker st St Marys NSW Keep away from the above address The on-site strata manager has run this place into the ground Strata manager only looks after people she is friends with Teenagers playing basketball up to 12 hours a day every day of the week, sometimes up to 11 pm Kids running around complex up to midnight, their parents just do not… Read more

care If you’re a friend of the strata manager you can do whatever you like. If you complain to strata manager about problems in the complex you will have lots more of problems to deal with. The strata manager walks around the complex like a KGB officer It must be pointed out that the strata manager lives at the front of complex is not affected by the noise. Two people have already sold their properties because of the noise level and the strata manager. I know of two other residents that May be planning to sell . . One unit has had three different tenants within three years due to the noise I believe.

Sachin Sharma , Strata Manager, New South Wales Strata Management – Sachin Sharma is our strata manager from New South Wales Strata Management. He has many years of experience in Strata management. When we contact Sachin for any issues regarding our property , he is prompt and resolve the issues professionally. He has good communication skills. Recently we wanted to do the painting and Sachin organized 3 quotes… Read more ·  1

and discussed with us and helped us to select the best quote. And the job was done to the satisfaction of the owners. Whenever we send an email regarding any issues, he always replies within minutes with the proper advice and suggest a good solution.

During his management of our property, Sachin helped us to do many improvements to our property, such as security fencing around our property, Selecting cleaning companies and building insurance for our property etc. We are very happy with Sachin's method of strata management. Sachin is an excellent strata manager, We highly recommend Sachin.

Tissa

One of the worst Strata Management I've ever seen – This strata company organises trade work with [Content Removed]. Body corporate plumbing -tradie was paid and did not do the work- had to prove it with several photos before body corporate believed the work was not done- broken sewerage pipe was left unfixed for over 6 months. [Name Removed] had to be called back three times to fix the same… Read more

issue they claimed they had fixed from the beginning. Strata organised guttering to be replaced -was charged to the owners to be a full replacement, but the old guttering was still there 6 months later. the dodgey company they used took a further 2 years to do the job. General cleaning of hallway and stairwell is supposed to be carried out monthly- not done for months on end. Gardening/moving of lawns and shrubs not done for over 12 months at a time. Gutters are supposed to be cleaned out on the building and carports. - never done the whole time I lived there (10 years) And that's just half of it

Excellent service by Sachin Sharma – When I moved to my current address in 2016, I noticed that the maintenance of the property seemed to be ticking along and management of it seemed very passive.  After a few assessments during our meetings, we realised that this property required some urgent TLC as well as a manager who would most importantly not only listen to our requirements… Read more ·  5

but also provide good guidance. In addition, someone with strong communication skills would have been perfect.

After an internal meeting, we were almost at the verge of switching strata management companies. I happened to read a few reviews on this website and noticed that a lot of people spoke highly of Sachin.

Therefore, we requested NSW Strata Management to assign Sachin to manage our property. I am so glad that we now have him managing our property. Not only is he very professional in his approach, but he is extremely proactive which we greatly appreciate.  He has already started working on our long to-do list and i cant speak highly enough for him. 

I would like this momentum to continue along and feel very confident to recommend Sachin as a proactive and knowledgeable strata manager who makes this happen.

Top Service for NSW Strata Management and Sachin Sharma – I wanted to give some feedback on NSW Strata Management and the work done by our strata management agent Sachin Sharma. The previous management agency we used wasted unnecessary money, was slow to reply to our enquires and difficult to reach. Ever since we moved, we have noticed a remarkable improvement. These include: a reduction in our… Read more

unnecessary expenditure, always looking to make savings on quotes but still maintaining a high level of quality, speedy replies to emails and especially when urgent work needed to be undertaken, easy to reach and quick to return calls, really on top of all matters, we recently got our unit repainted and much work was done in relation to quotes, liaising with contractors and organising permission. We have been incredibly happy with Sachin and by extension the work by NSW strata management. Would highly recommend this management company to others,

Sachin – Sachin is quite simply the best strata manager we have had. If there is an issue, Sachin always responds quickly and professionally and the problem is solved as soon as practically possible. We are very happy with NSW Strata overall. Show reply

Unobtrusive but Always There! – I have lived in strata properties for almost 50 years. I can honestly say that Sachin is the most approachable and reasonable manager I have dealt with. His response to communications is outstanding and his follow-up on problems, or other, cannot be faulted. And in every way he is a true gentleman! Strata living is easy with NSW Strata management and Sachin. Show reply

too busy – Our owner's committee found this strata manager to be too busy to provide meaningful assistance. The property manager we had was rushed and didn't check through the history or our by laws before making decisions, mistakes were common and not admitted too. They provide very little guidance to the owners committee. I suspect they found our business… Read more

(24 apartments) too small to bother with. They take a good commission/fee on the building insurance they recommend. If you want to switch insurance from their broker they'll add their lost commission on to your management fees. We've since switched to a smaller strata manager who is able to spend the time to work with us to resolve issues.

Worst Strata Managers Ever – Incompetent, hopeless and untrustworthy are just a few words that come to mind. I was in shock returning to the building I lived in for 15 years at the state it is in now

Fees jumped for 35% in one year for complex of 9 (3k to 4.5k), easy, because we can. Bunch of dishonest people! – Bunch of dishonest people never recommend to anyone. Think twice The complex was managed by NSW strata for last 10 years. 7 years - month on month basic so no issues the story started once the contract was signed. 19 pages contract including appendix. Inconsistent charges, based on strata manager mood, no structure at all. Fees jumped from 3k for… Read more

last to years to 4.5k once the decision was made to move on. The contractors engaged are [Content Removed], warranty their work via email and deny the repairs after 6 months. Favourite excuse is failed membrane, gosh, man, I can buy Lamborghini if get $1 per excuse. Think twice and you are welcome to reply and comment if the same issue or different experience. All opinions matter and this is the only was how the businesses like than can change their mindset and work for community and not only to put hand in your pocket and charge you just because they can! Unacceptable! Will take them to Fairtrading!

NSW Strata Management has always supported and assisted us in maintaining our property for the good of all owners – We have been particularly fortunate with the allocation of Strata Manager for our property. Sachin Sharma works tirelessly to assist the Strata Committee in making decisions and arranging quotes and work orders for the Owners Corporation. He is more than competent in his ability to chair difficult meetings and help the owners arrive at a satisfactory solution. Sachin has always been gracious and obliging in his dealings with us. Show reply

sachin sharma – With NSW Strata because of Sachin! Since switching to NSW Strata (3 years ago) i've stopped worrying about our regular maintance. I never have to chase Sachin for anything - he is very attentive and gets work done immediately. Strata living can be stressful but not if Sachin is managing your property! Thank you Sachin for doing such a remarkable job! wish more people were like you in the industry. Show reply

Sachin Sharma Best Strata Managing Agent – Sachin Sharma is outstanding. He is professional, consistent, committed, reliable, a good communicator, customer focused, solution focused, trustworthy, incredibly capable and goes above and beyond to help his clients. He is the best managing agent we have ever had and I hope he will always be our agent. Any strata complex that gets Sachin will be so very lucky. He is the best and our O/C is forever grateful for his excellent services. Show reply

superstar strata! – Sara is always so attentive, prompt, and helpful! I do 5+ searches a week and have never had a problem! If I could rate more than 5 stars I would :)

Sara is a superstar! – We deal with NSW strata numerous times a week for booking strata searches, always very helpful and accommodating. Sara often going out of her way to help when she can

Amazing experience with strata manager Mathew Franic – Have being dealing with multiple strata managers previously, never being amazed until we met Mathew Franic who is managing my property. He is caring, professional and got our garage door fixed within the day we contacted him! How amazing is that ! High recommend him! Thanks, Jenny L

Michael Krashias - best strata manager we have had – Michael Krashias has been the best strata manager we have had in the twenty years I have owned my property (many as part of the Strata Committee). He is professional, customer-centric and provides feedback and follows-up on issues that we have and provides excellent advice - this has not been the case with previous managers. At our Annual meeting last night all those who attended provide the same positive feedback.

Strata manager Diddy Wong provide good communication – Diddy always works with me and keep me in the loop. He is knowledgeable and provides good advices and insight. Always responds promptly. He does extra without charging. Fee is reasonable and highly recommended.

Anthony Bonello – When Anthony Bonello took over as strata manager of our townhouse complex, there was a huge backlog of work which needed to be attended to. Tony managed to sort out the mess and address all outstanding issues in a very capable and timely fashion. Tony has always been readily available to us when needed. He is a great communicator and will… Read more

respond promptly to our queries. On several occasions, Tony’s expert guidance has helped the owners corporation resolve seemingly insurmountable issues. We particularly appreciate how knowledgeable Tony is (to the point that he can quote the relevant section of strata legislation on the spot). He is a powerful force to have on your side and we’re very grateful to have had Tony acting on our behalf.

A big thank you to Tony and to NSW Strata for allocating him to our complex.

Excellent management – In reference to the the managers appointed by NSW STRATA MGMT. to Sp 2503, they have been excellent in working with the body corporate, with special mention to the current current manager Mr Warwick Lai who has been very efficent and professional in communication and actioning of events required for benefit of the Strata plan. Warwick is also a great source of knowledge of trades and best way to go about sorting issues.

The worst strata management company! – I need to get a copy of the building insurance certificate. They asked me to contact the third party by myself, which is Body Corporate Brokers. And they told me that these figures were calculated by them. They did not provide the Certificate to the property owner. I felt confused that they don't have a copy of this important certificate at all… Read more

!!! And I have to pay a retrieve fee to get this certificate from the insurance company !!! I had totally different experiences with other strata management companies. They sent me a copy of these certificates in 5 mins after I emailed them and without charging!!! This is just one of the cases happened to me during these years!!!

Overcharging fees and poor customer service – I’ve always paid my bills on time and recently one of my invoices did not arrive on time by post (or so I’ve been told). Instead of trying to contact me at all, NSW strata immediately jumps to recovery action and charges me a hefty recovery levy cost. I then contacted them and spoke with [name removed] to inform them that what they did was… Read more

unlawful under the NSW strata act as they need to give me 21 days notice for their to be recovery actions and instead they just start ignoring all my correspondence. Very poor and unethical behaviour.

Strata manager communicates poorly – Strata manager Warwick communicates poorly, rarely replies in time, and frequently gets email contacts wrong. He forgets important agendas, and recently even organised a meeting with committee members while he was away on long service leave so that all we got was his auto-reply email. Why give us a manager who is overworked and resents having to talk to us?

Experience is vital – Our Strata manager is Warwick Lai, he took over from previous manager and hit the ground running. Although he has a huge workload he always follows up and works in well with our Strata plan.

Excellent Strata management – Our Strata Manager, Sachin Sharma, is to be congratulated on consistently providing prompt, efficient and friendly service to our building over many years. Our building runs very smoothly as a result of his efforts.

Sachin Sharma – Sachin is a remarkable individual. He is thoroughly professional but at the same time courteous,reasonable and very knowledgeable. He has been a great help to us. He is obviously a huge asset to NSW Strata Management.

Immediate response, action, followup, professionalism and always helpful – We are very happy to have Sachin as our strata manager (SP18366). Sachin is always very friendly and helpful. He is prompt in responding to our queries and requests. Sachin responses to the issues we raise within few hours and suggest solutions and get the job done in a professional way as soon as possible to our satisfaction. Sachin is a pleasant character to deal any issues regarding strata management,